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AutoZone Auto Parts
2211 W Algonquin Rd, Rolling Meadows, IL 60008, United States
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AutoZone Auto Parts
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Ro
Review №1

I went into Auto Zone today as I was having an issue with the battery I had purchased a few weeks ago. Jovani came out to take a look at it and realized it was not installed well. One battery cable was extremely loose and the main screw also needed to be tighted. He was so nice and professional. It needed a metal cap to tighten it appropriately. He took the time to get the metal piece to fit right so it could be tightened. He then identified that the battery screw was loose. He resolved that too!! So thankful for his help tonight!!!

El
Review №2

Very helpful and had all my parts ready which was great.thanks

Ka
Review №3

Staff is really quick and helpful, Antoinette was really knowledgeable and she helped me with my problem in minutesWill definitely comeback to this location

Sh
Review №4

This auto zone has the best people working at it! Right when you walk in the employees have such a bright and welcoming demeanor. Jovani and Will were so helpful. I had come to buy headlights earlier this evening ran into and issue. I went to a closer auto zone and was met with an awful experience and was sold a filter that didnt even fit my car..so back to the first autozone where Jovani and Will were at not only did Jovani help me order the right filter for the car but also helped me figure out how to get the headlights off the car. Seriously the best you can tell alot about how people treat one another and honestly they were so nice and willing to help I was about ready to cry. Thank you both for making my night alot better and helping a girl out!!

Bi
Review №5

This place is phenomenal Mindy bent over backwards to help me out. This place is great the manager was also very helpful. All of them super polite treated me like I was their only customer made me a customer for life at this store they are the best

sh
Review №6

They are so very helpful! Antoinette is wonderful at service and very informative. She help me find the right headlights and taught me how to install them. Shes quiet friendly and calm. 10/10 experience.

Ro
Review №7

The attendant was very helpful, but they didnt have 2018 Forester rearwiper arm. I could have asked for a aftermarket, but I think they would have offered it.

Mo
Review №8

In and out for a battery, great customer service. Thanks

No
Review №9

Antoinette was very nice and helpful. She changed my windshield wipers. Very nice lady. I enjoyed talking to her.

Jo
Review №10

Great staff! VERY HELPFUL! Definitely my go to auto parts store!

Sa
Review №11

I feel very good, with their service

Na
Review №12

This place is the best. I have another Autozone thats closer to me but I go out of my way to do business with this location. The staff is super helpful and very knowledgeable. Shout out to Leo for saving me a bunch of money by helping me avoid a trip to the service station and a big thank you to Antoniette for help with the battery replacement.

Je
Review №13

So welcoming and great customer service! Earlier today I went in to purchase wiper blades and needed help deciding which ones. Leo was so helpful in finding the ones I needed and being generous by helping me install them

Ge
Review №14

Mindy is unbelievable customer service 200% focus on customers needs ..Mr.will is fantastic part of management team at rolling meadows always digs deep for customer service.Leo on the other hands knows customer service like a heart beat..mindee is fantastic as always and lets not forget Antoinette outstanding..all my needs are at rolling meadows AutoZone..

Aa
Review №15

I was assisted by a representative named Antoinette at the Rolling Meadows store. The service I received was excellentThis Acccoiate was knowledgeable, professional & cautious. I would certainly shop there again.

Re
Review №16

One of my headlights went out. Antoniette kindly replaced it for me. Its working great! Thank you!

LM
Review №17

Jorge was awesome! Helped me by getting my headlights installed. Very friendly and courteous!

Bi
Review №18

Leo and Jorge gave me the best service. They greeted me as soon as I walked in and helped me out. I was in and out of that store in two minutes getting what I need.

Ha
Review №19

Antoniette V was very helpful and kind. She was quick with our checkout and installed our new battery within minutes. Also gave us tips on how to maintain the battery in the winter. Highly recommend.

Be
Review №20

Great service and prices. They installed a new battery for me free of charge. Thank you!

Ed
Review №21

Friendly and very helpful staff

Je
Review №22

Very helpful! They even helped me install my new battery and had the tools to do it. There was rust so it was hard to unscrew. They had rust remover and everything needed to help get the battery replaced. Special thanks to George! I would highly recommend them and will return.

Je
Review №23

Jovani was awesome definitely helped us with our problem and did his best to make sure we were taken care of definitely one of the best...

Jo
Review №24

Antonette was very friendly & professional.She answered several questions about my vehicle.I was very happy with the service Antonette offered me and I will definitely return here.Thank you Autozone!

Si
Review №25

I was sold a defective battery but AutoZone would not replace it because it was outside the warranty period. The battery was 8 months old. Terrible policy when it comes to defective batteries. The store associates customer service was good given the circumstances but this is not really in their power to do anything about it.

De
Review №26

Will was very helpful with choosing the correct battery as well as installing it for me. It wasn’t a very typical battery installation, and he had a lot of patience throughout the tedious process.Thanks Will!

Au
Review №27

I went to the auto zone in Rolling Meadows last Friday because I needed a knew gas cap the manager LEO was so helpful very very professional, knowledgeable and efficient he really took care of me I really appreciated the service I had gotten Thanks again LEO

JO
Review №28

I went to Auto Zone, the service was excellent, l am very happy.

ar
Review №29

Great service. I found out something new to me... Went in to by brakes pads for my wifes car.. Didnt know engine size.. Gentleman asked for my Ins. Card.. I Pulled it out .All the infro. In the vin # on card. Helped him get the correct pads needed front and back.I just had to pick the quality I wanted. They had them in stock.. And I was on my way..Thank You

ag
Review №30

Antoinette Villafuerte was so professional n helpful. God bless. Ty auto zone for employees like her and all the staff

st
Review №31

Antonetti @autozone @rolling meadow is a great example of autozone

Ca
Review №32

I visited your Autozone looking for a battery, Store manager Leo greeted me at the door. He was very professional!! I was looking for a battery he showed me the different options they had in stock, and what he would recomend for my vehicle. He then offered to install it. Best customer service Ever Definitely recommed Asking for Leo Thankyou

Mi
Review №33

Antoniette V. Was amazing, she helpful, nice and hard worker. Thank you

he
Review №34

Look for antoinette, highly recommend here. She is the sales manager BTW and she is awesome!!

En
Review №35

I ordered something and was told they would call me once it delivers to their store. No one called and and i come in a week later and the package was already delivered and was just sitting there. Not professional at all.

Jo
Review №36

The employees at this AutoZone are extremely helpful! I found exactly what I needed to easily and they even installed what I bought for me.

Ci
Review №37

Leo R. was absolutely wonderful! I needed wiper blades and he found out which ones within a minute and explained my options. He even went out of his way to install them for me! He is a valuable asset to your team and I definitely will be back with any car needs.

Sa
Review №38

From the moment I walked into the store, the staff was super helpful. I was greeted as walked in by a lady, I told her I needed windshield wipers. Right off the bat she asked the make model of my car and told me to move my car in front of the store. When I came back in, she was helping someone else but the other associate stepped in and helped me. He signed me up for the rewards program gave me a coupon to use on purchase that day. And he changed my wipers! Couldn’t ask for more, super nice and helpful! Thank you Leo and all the staff :))

Es
Review №39

Excellent service Thanks!!! to LEO he was very nice and professional Guide me through everything Since I’m a girl I have no idea about car parts 😏 thank you so much...

Gi
Review №40

Awesome store, very helpful

Ma
Review №41

Its ok.

AN
Review №42

Helpful staff.

J
Review №43

They do a great job here answering questions and making sure you get the right parts for you car. It’s a go to place for parts, fluids, lights, etc. for my cars. All of the staff is knowledgeable too. They have the best blinker fluid.

Gi
Review №44

Called ahead to see if they would be able to help me change a light buld on my car. The gentleman Leo was very professional and answered all my questions. Upon arrival he took my car information and changed the light bulbs no problem. In addition he also changed my windshield wipers for me. His customer service was excellent and he definitely went above and beyond! Keep up the good work!

Ja
Review №45

Always helpful

Ja
Review №46

I’m absolutely clueless about cars. I came in and talked to Leo, the manager, and he answered my questions and explained everything without rushing. He was super friendly and extremely helpful AND transparent. He didnt try to upsell anything and provided me with the products that I needed. Leo does an awesome job and running the store 😄

Ji
Review №47

Needed a battery, got a great price and was installed for free!! by John.Great service!! was very friendly an knowledgeable about my vehicle as it has a few tricks to get the battery in. HIGHLY RECOMENDED!!

Th
Review №48

Antoinette was fantastic! She helped me find the right windshield wipers for my car and then installed them for me. Thank you!

Ch
Review №49

Leo and his team are terrific! I needed a new battery. I called on my way to work, they had what I needed in stock and installed it quickly when I arrived. They got me on my way to work without missing a beat!

Er
Review №50

Easy to park and find store. Staff is very helpful with finding tools, parts, and scanning your vehicle.

kk
Review №51

Antoniette V at Rolling Meadows store I amazing. She is compassionate and caring for the customer’s need. She listens and analysis the problem and provides the best solution. She has never disappointed me for all my encounters with her. I love her. We need more people like her in Autozone.

Wa
Review №52

Very friendly and polite. She checked our diagnostics for our car and determined what was wrong with our lights. Overall pleasant.

Ch
Review №53

I don’t normally comment on these sites but I had such a pleasant experience that I have to share.. Being a woman that does not like dealing with car issues, I was apprehensive to walk into AutoZone by myself. Once I met Leo, the store manager, and told him the issues with my car, he immediately made me feel comfortable, knew exactly what the problem was and acted very professional and kind. Happy I made the choice that day to go.

Mi
Review №54

I don’t normally comment on these sites but I had such a pleasant experience that I have to share.. Being a woman that does not like dealing with car issues, I was apprehensive to walk into AutoZone by myself. Once I met Leo, the store manager, and told him the issues with my car, he immediately made me feel comfortable, knew exactly what the problem was and acted very professional and kind. Happy I made the choice that day to go.

Da
Review №55

Went in with my vin for my truck today and Leo (Store Manager) found everything I needed. He also installed the new headlight in minutes, which would have taken me an hour. Thanks Leo!

Gr
Review №56

Good service Leo Rodriguez

DJ
Review №57

Auto parts store. They have what you need. They are helpful but sometimes too helpful where it takes 15+ min to check out because the two employees at the register are talking to customers about their car issues. Id appreciate it if they left one person checking people out and the other can assist with more detailed questions.

Ch
Review №58

This is my go to Autozone. Knowledgeable staff and always help with parts and installation. Great service!

Sh
Review №59

I called ahead clueless about my car and Leo was great with answering all my questions. I came in and he put a new battery in my car in no time. I definitely recommend this place for Fast and efficient service.

Ni
Review №60

Great auto parts store

SC
Review №61

Came in during lunch hour on a friday. Staff was friendly and able to install a new battery quickly. Great job

Pa
Review №62

Excellent customer service. Purchased a headlight for my vehicle, and Nathan installed it in less than 2 minutes 😊 Love this place!

Ro
Review №63

I absolutely LOVE the free error code check. That keeps me going here. Buy the parts if I think I want to risk fixing it myself, or go into the mechanic with an understanding of the problem. Win/win!

Th
Review №64

Went here last night and had some questions about coolant for my car. Jovani answered all my questions and was beyond helpful! Really great service and will definitely be back again! :)

Sa
Review №65

I had to wait for two employees to finish their argument about invoices not being signed right in front of them, so that I could ask where their windshield repair kits were...then the girl behind the counter replied Aisle 6. ... so I looked everywhere down aisle 6 until I could find it..without her help. Real nice customer service. Wont be coming back to this particular Auto Zone.

Ol
Review №66

Antoniette helped me..perfect job weldone

Sa
Review №67

Definitely not a bad AutoZone but not quite amazing. They have all the basics you are looking for and speak Spanish for anyone looking for that. My only real complaint is that the staff tends to talk amongst itself instead of walking about trying to help customers in the store.

Ta
Review №68

Ive always had a great experience at this location! No complaints whatsoever!

Mi
Review №69

Fast knowlegable Lady in Rolling Meadows who take care of my parts and oils.

Fl
Review №70

Jess and the staff are the best and extremely knowledgeable, if they dont have it in stock they will pick it up either the same or next day. great people to do business with

Ju
Review №71

Leo was great he came out in this horrible weather to help me change brake light and windshield wipers and did it with a smile he’s a great employee and deserve a raise!!!!! Thanks Leo

JO
Review №72

Came here to switch out an automotive battery under warranty quick easy deal satisfied with my experience here.

Da
Review №73

They were helpful, decent prices, my go to for easy quick auto stuff.

Jo
Review №74

Came into purchase window blades, and the New Store Manager helped me out big time... Terrific Location and awesome customer service

Ke
Review №75

Jose went above and beyond by replacing my license plates for me. I went in to ask for help because the screws holding my old license plates were so rusty and I am very weak and also pregnant. He took the time to do everything and I was so relieved and thankful.

Ja
Review №76

Usually have what I need if it is a simple repair

Al
Review №77

Great customer service

pa
Review №78

Jose did a great job on my headlight. Quick easy and cheap. Sending a corpate email right now

Ma
Review №79

Very helpful and professional staff. Will go back again if I have issues with my battery!

Je
Review №80

Amazing employees at this location. Its below 0 and installed new wipers

Br
Review №81

Great crew, changed my battery in the cold with no reservations!

Sh
Review №82

New management has really made this place better and the employees know what they are talking about. Leo is a great person to talk to.

Ju
Review №83

The staff is always helpful, and answer all your questions the best they can.I prefer this location for that reason.

Fg
Review №84

Need to prepare more you people they dont know what do you looking for

co
Review №85

Great customer service, friendly staff, knowledgeable about products.

Mo
Review №86

Have most of the parts in stock (95%+) I have needed. Life time warranty on many of the parts with no hassle they even keep track for you

Ma
Review №87

Helpful with parts needed and tool supply was also a helpful need.

Ge
Review №88

Vary helpful asked if I needed help.

Ni
Review №89

The system that they use to find parts it a little weird. My husband is a mechanic and he had to go back out to the car to get the old part so we could get a new one. But from what I saw of the store it was what is expected of an auto parts store

Jo
Review №90

Nice person thanks for helme

Ji
Review №91

Pretty helpful service, and occasional good deals, like the managers oil change special

Mi
Review №92

They had exactly what I was looking for at a fair price.

Va
Review №93

Horrible! Had to wait 30 minutes on line until the staff finishes their personal conversations. Verry cluless!

Wi
Review №94

Always very helpful!

Gl
Review №95

Great cudtomer service

Ja
Review №96

Cool staff... very helpful

Hu
Review №97

Friendly service...helpful staff

ch
Review №98

My son needed specific oil filler for school

Ni
Review №99

Noce and warm welcome

Ca
Review №100

Good costumer service

Information
21 Photos
100 Comments
4.3 Rating
  • Address:2211 W Algonquin Rd, Rolling Meadows, IL 60008, United States
  • Site:https://autozone.com/locations/il/rolling-meadows/2211-w-algonquin-rd.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A3189&y_source=1_MjQ2ODAzMS03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 847-253-2116
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:9AM–8PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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