Waited for the pharmacy to open so I can get a flu shot before work, but I was rudely turned down by the counter because they just opened up. So I’d say change the hours of yiu can’t provide services when you open up. Don’t tell people to wait at least 30 min or recommend to make an appointment. If I walked in and the sign states “walk-ins” then don’t tell me to make an appointment. You are not prepared to work at the time you are open then someone needs to address that, because I was there at that particular time so I can be on time for my job.Used to be my favorite pharmacy. Disappointing.

I recently switch to CVS in Rolling Meadows. i am a creature of habit and i was very used to my old pharmacy. The people in the pharmacy have been patient with me and it is very much appreciated. nice peoplewhen i call on the phone, even during high volume times, I get someone relatively quickly and they answer my questions and attend to my concerns. Highly recommend.I am still a little confused with using my account on their website, but when I call, they walk me through it or take care of it on their end for me.

Very rude manager name Alek. I asked for passport photos. A very nice employee was helping me but pictures were coming out blurry. He asked his manager to help. Apparently he didnt know how to take pictures at all. He didnt even try to be nice.

The store has a really limited selection. Barely anything in the laundry and cleaning aisle. Did not find any of the 3 items I came to purchase. Had to head down the street to walgreens.

Never Have The Sale Items In Stock, Or The Clerk Refuse To Go Look In The Back. Reason For Shopping is For Sales. I Use More Gas Coming To Find The Shelves Empty Than I Spend In The Store. I Go Out Of The Way From Home To Shop.

I highly recommend this cvs store. They are v professional and take customers seriously. My husbands medicine was not covered by my insurance. They went far and beyond, contacted my doctor and asked him to prescribe the medicine which is covered by my insurance without calling us to do the whole effort. Pharmacist Ms. Husain is very professional and hard working, always answers all my questions with smile and never delay any prescription in filling out. I am glad and satisfied to transfer from Walgreens to CVS Rowling meadows store. Good job!!!

Don’t ever go here, most incompetent CVS/ store I have ever dealt with IN MY LIFE. They offer corona testing and said it would be 3-4 days and now it’s been 7 days after the holiday, that I’ve been waiting. So I’m sure hundreds of other people who have been waiting OVER A WEEK, probably went out this weekend and possibly spread something they were unaware of they had. The excuses I’ve been getting is actually pathetic and enraging. Don’t do testing if you can’t handle it CVS. Wasting my time and putting others at risk. I hope they are held responsible for any damages they caused because of this.

Good place to get many things.

This pharmacy is terrible. The woman who runs the pharmacy, identify her by the shawl she wears over her head, was disrespectful and dismissive towards me. I have mental disabilities and Im just trying to get my medication. Why be mean to me if theres an Insurance issue?

Horrible customer service!Understaffed and the one woman in customer service (African American) not very helpful.This past Friday i called ahead for all the information I needed since I recently switched companies, so I didn’t have to wait there, but when I arrived I had to call my personal Insurance who happened to be in the state of Florida (closed due to Hurricane Dorian) so I left without my prescriptions for being misinformed by the male pharmacist there.Went back today Monday and they had put ALL my prescriptions back instead of holding them like I asked, so I was told by the male pharmacist in charge that I had to wait an hour or so for my prescriptions?!$&&£€¥%#^*They will never see me back there!

I do not recommend this pharmacy. I have a very bad heart condition and shouldnt be nervous or stressful about visiting this pharmacy. I ran out of medicines, so I went to this pharmacy with my 2-year-old grandson to refill them. There was no any customer by the counter, but I was ordered to wait. I stood there for a moment and then I felt bad and sat down next to the counter. Nobody came to serve me despite the fact that 2 pharmacists were watching me from the back room. After a few minutes, a young girl came up to the counter and immediately one of the pharmacists who watched me ran up to serve her. He didnt even look at me, so I took my grandsons hand and left the pharmacy with great regret. No one said a word or tried to stop us. I will not go back there anymore and I will be buying my drugs at the near Walgreens Store.

Pharmacy great service helpful friendly efficient highly recomended.

Pharmacist Matt is rude and clueless. I asked him If over the counter medicine I picked has gluten in it, and all what he did is to suggest to call the number on the packaging to verify. It was Sunday and of course they were closed. He did not even try to help me, when I questioned him if this is not a part of his job to know what medics he is selling he just mumbled something about 23 years of experience and walked away from me, picked up a call and never returned. Well Matt... 23 years of experience did not help you to learn your job and customer service skills

I realized the service i received from woodfield target cvs pharmacy is light years better than what u get at this rolling meadows store. person that i spoke to sounded like a younger female and no customer service on her mind. this store even went to the point of cancelling my prescription after telling me to call up other cvs stores to see if my particluar medicine would be available. will be opening a bbb case with this store.

Terrible! I tried calling the store before I actually got there to ask if they have a photo station and to make sure it works. I have been on hold for about 10 minutes all the way to the store and Noone ever picked up the phone.....Noone was there when I went in at 9:30 am and found a photo station myself. I spent there about 45 minutes, working on my photos for Christmas. I saw a guy at the cashiers office and he saw me there.. I asked him a question about editing pictures and he said oh, yes, lets figure it out and he has to check if it works because one of the customers had a problem with it. The guy went to the back to talk to another guy, who came out and said they would look into it....I asked him if it works and he was just mumbling something under his nose. The two of them sounded totally incompetent and just weird. WHY didnt they have a note on the monitor if they knew about an earlier problem? Why noone from the staffs was at a cashiers? Why noone ever communicated with me BEFORE I started working on the pictures????Its like a mom and pop shop accept here, noone really cares! It was empty, dirty, with boxes on the shelf next to the photo booth and No one around!!! This is the closest drugstore to my home....oh, wellI will NEVER come here again. SHADY!! Went to Walgreens just another 5 minutes away and what a difference!!!!

Very good customer service in the pharmacy and drive thru.

Nice store..!! Friendly staff..!! They also have drive through pharmacy.

Tom the store manager is very rude and unprofessional.

Handy in a jam but if you work for your money, go to Walmart.

I worked for CVS corporate in a very astute position, this is a great CVS pharm. Matt usually always takes care of my C2’s without any issues.

Why would people get their prescriptions filled here? This was by far the filthiest pharmacy i have ever been in. The isles were half filled. The coolers had empty spaces. And the bathroom had used toilet paper on the floor. .....why

Worst CVS ever !!!Store is dirty and most items are missing/ran out/. The pharmcy is slow and not friendly at all, with bad attitude when you shear bad expirence . Its definitly not my store and pharmacy anymore.

Farmacy not helpful, waiting for order 48 h with many phone calls and reminders. So busy doing nothing.

One of my local stores. Decent staff and selection.

Slow service and their drink area is never cold.

Great pharmacists and staff!

Store is empty looks dirty I think Ill shop someplace else

Used to be a quality store but not that way anymore. CVS is changing some of their generics out for cheaper priced drugs which are also less effective drugs. Done with CVS.

Well staffed and efficient

I always get my prescriptions when i need them right on time :)