Everyone was very helpful and answered all my questions they possibly could did I mention friendly (highly recomended)
Excellent service Excellent customer service on time job done
My car battery died and Advance AutoParts couldn’t replace it for me, so I called Service King to see if they would squeeze me in, as they closed shortly. They said they would wait up for me, but my battery was too dead to be jumped, so I called back to tell them I wouldn’t make it. They sent someone over to me with tools and changed my battery (that I had bought from Advance) in the parking lot immediately!! Thank you Zach!!
The team at Romeoville are very professional and performed great work on my car. Kayla walked me through the process and explained everything in detail. the car looked brand new when the repairs were completed. it was as if nothing happened to my car! I highly recommend them!
I highly recommend this body shop!! They did amazing job on my car! Kayla was great to work with .. Zachary gave fast estimates and was very professional.. if you need repairs this place is a must!!!!!
I appreciated how they were in constant communication with me throughout the entire process. They were very prompt in answering any questions. It gave me piece of mind and lessen the stress of having my vehicle repaired.The repairs weren’t major but they did an excellent job. My vehicle looks great and they completed the job 4 days ahead of schedule. They also detailed the interior, which I wasn’t expecting. It was a bonus to an already great experience dealing with them.I highly recommend Service King Collision in Romeoville. My insurance company recommended them and I was not disappointed. They guarantee 100% of their work.
Very nice place and they did and Awesome job
I was involved in an accident, where the other party did not have a valid insurance. As a result, I had to file a claim with my insurance to make the repairs.Since the insurance refused to cover all repairs needed, Zach made sure to work with them and I to make the necessary repairs, where other body shops didnt want to go through the insurance hassle. He ensured quality work was completed ahead of the estimated pick-up date.Kayla, the customer service representative, has gone above and beyond to answer all of my questions, sent me updates on insurance correspondence, the work being done, and has taken the time to explain everything that has been repaired upon pick-up. She made this stressful process a breeze, while staying professional and extremely friendly; shes a great addition to the team and a pleasure to work with.I am extremely happy with the work they have done on my vehicle in just days after dropping it off. Highly recommend this location
Great. Beautiful work. Its ar to brand new again. I would tell everyone to have there car fixed hear.
They do an excellent job with repairs, only original parts are used and setting up appointments are easy. Everyone knows their job from front desk to painter, very professional the only thing I miss from the former management is the auto detailing done at the end of the job. It is a nice feeling to drive in with a car from an accident and drive out with a sparkling clean vehicle. That is the reason why I did not give a 5 star
They were all super friendly. Really helpful while I was getting my car serviced. Kept in touch with all of the updates they had on my vehicle. Had a little bit of body work done and a windshield replaced. Body work looks FANTASTIC.
Had my car sent here after a rear-end collision. Deemed my car a total loss which is fine but set my total car with the license plate and I pass to the auction. Then I spoke to a girl there who lied and said there would be a bag there for me with all of my belongings sitting outside next to the back dumpster. I went there the same night to find nothing except boxes and scrap parts next to the dumpster. I would advise to not get your car center here simply because they will ship your personal belongings off to auction very fast and will not tell you.
I had my car repaired at Service King in Romeoville. I had an estimate done at another shop and Im so glad I decided to have the work done in Romeoville. The entire team was amazing. Joel was friendly fair and honest he did the estimate. Josh did the paperwork when I dropped the car off. Michelle arranged for the rental agency to be there to pick me up and get my rental. Thank God all this occurred before work and I was on time. My car was repaired sooner than promised and I was very happy with the great job Service King of Romeoville did. I will recommend them to family and friends.
Great customer service. Highly recommend. The team at this location are so helpful. The only place Ill go for my body work
Great service. Gets the job done in a timely manner and the prices are great! Absolutely love them!!!
Great service and they guarantee is great. I wouldnt take my car anywhere else. Their the best, honest and professional.
I was sent to Service King by my insurance company after my car was rear-ended at a stop light. I am very pleased with the results - they did great body work and kept me informed by text and phone calls, every step of the way! Everyone there was really nice and professional, and Ray Cullen was just wonderful to deal with. The car was done in a couple of days, was immaculate inside and out, and I couldnt be happier. I highly recommend them. They are the best!!!
Great work. Communication was very good as well. Thanks
Took much longer than originally quoted as the windshield had to be ordered. Once the time came to pick up the vehicle I was told they were wiping it down. Apparently it took an hour to wipe that bad boy down. People kept walking in and being seen before me as I waited. I came in when they told me to.They fixed what was asked.
This place was great! I had some under-body work that was needed and I randomly found these guys and they got the problem fixed - PROPERLY - that same afternoon. The price was less than I expected, but the work was far better than I anticipated. I highly recommend them - ask for Jamie.
Theyve had my car for 2 weeks. I get texts saying itll be a month, but when I call they say a few days. Twice Ive had no return call after being promised one. Terrible communication & unreliable information. Spending a lot more for transportation since I was told I would have my car back by now. Next time Ill drive the extra distance to go to my old shop, Fullers Auto Body in Lyons. Always accurate info, quality work, good communication, & quick service there. Avoid this place if you can!
Took really good care of my car and did a great job!
Extremely unprofessional body shop. Delay after delay. They took 13 days longer than they originally told me the repairs would take. They had my car in total for 4 weeks. They are not good at their jobs. They missed things on the estimates 4 different times which caused the delays. I asked why things were repeatedly missed and they stumbled and said that my car has a lot of parts. Are you kidding me? Every car has a lot of parts. Its your freaking job to know whats wrong and what to order. Its called a parts list. Do you homework and be organized. Extremely dissatisfied with Service King Romeoville. I sincerely hope they close and all find jobs doing something outside of the auto industry.
Very poor workmanship and they suck with paint application. They applied paint on my car very thin and now paint is peeling off. They will tell after picking your car that there’s a lifetime warranty on your car but they’re lying to you. I told my car insurance company to avoid recommending them because they’re not reliable at all.
Had a minor car accident and needed work on my bumper. I had bought my toyota higlander 1 month before in prime condition until someone hit my bumper. Service king did a wonderful job getting it back to the beauty it was when i bought it. Great job!
Awful service! We just brought our car in for an estimate at the Romeoville center. The guy didn’t write down anything. So when I called to schedule an appointment they didn’t have any detail. They told us it could be $1500 it could be more with no specific details. So when I asked for the details they wanted us to bring the car in AGAIN for the estimate. Are you serious?
Good work car looks perfect. Took some time but quality work always does
Excellent customer service as well as auto repair services. I recommend this shop to anyone needing services
My husband and took our car there. No complaints.
Avoid like the plague!This place is a total joke, no one answers the phone and when they do there some rude f?!$s.They did a horrible job fixing my car and refused to fix the issues, despite the repaid having lifetime warranty. Look somewhere else,not worth the headache dealing with them....
Twice in the past year I knocked a side mirror off my vehicle. First time I called around and was quoted more than they quoted and told I would have to wait longer than they told me. Not only was the price and wait for service shorter, but the customer service was great the first time. So a few days ago when I knocked the other mirror off I called them up and got a great quote (a little cheaper than last time) and great customer service again. I highly suggest if you need body work done to call them up Mike, the manager, took care of me this 2nd time. They cleaned outside and inside of my vehicle too, and this 2nd time I had some tar on a door from construction that they took off too. My vehicle looks so much better than a few hours ago.
Worst body shop ever! Constantly change dates and take forever to get your car back to you.
The best collision service ever