I was very impressed with the customer service! I called to discuss my situation, and made arrangements to drop my sons bike off with the expectation of a week or less turn-around. Upon drop off it was determined that it wasn’t as challenging as I had described, and the issue was fixed on the spot for a great price. Definitely recommend!
Guys are great and do amazing work. They have never tried to over sell me on repairs and when I have had something done it is fast, great work, and competitive pricing. Buddy thought I had parts replaced, nope they just cleaned it up really well. Great shop
Some of the best in the business here. Dan is great and very helpful and the owner Kurtis is great too. I go here for all my bicycle service needs and they are always my first choice to refer someone, cycling is a lifestyle for all the employees here.
Very impressed with the owners knowledge on bike fits. The main issue I was having was discomfort/pain in my left leg while on my road bike to the point I no longer wanted to ride. I wasnt sure what to expect when I came in for a bike fit, but within a short amount of time, Curtis was able to identify the issue and with a few adjustments to my setup had me feeling much better on my bike. I now dont dread getting on my bike. I would recommend anyone experiencing discomfort on his/her bike get a professional fit done. Its amazing what the correct setup can do!
It was a pleasure working with them. I wanted to get my husbands bike repaired and was not sure how to get the bike to the store. They walked me through getting the tire off on the phone and charged me less than the initial quote! Found them to be honest and reasonably priced !
Curtis and Dan are really a step up with their new more spacious facility. Highly recommended!
These folks are fantastic. I was having some super frustrating derailleur issues (Shimano GRX), Curtis and Dan worked their magic and adjusted it so it now works smoothly and perfectly. While the had the bike they also noticed several other adjustments/tightening that were corrected. Very prompt, knowledgeable, friendly, and professional.
When a crucial part on my bike broke the day before my first triathlon of the season, I came in to cannon cyclery and they were able to get me a replacement part on the spot! I had called and visited multiple places and everyone told me the manufacturer is the only place to get it, but cannon cyclery came through and I can’t say enough about the service. It wasn’t even a part they keep in stock and just happened to find one after digging through boxes of parts, all for a first time customer. They seem to genuinely care and they now have a customer for life!
First class experience at Cannon Cyclery! My Campy Record Wilier suffered a corrosion failure on the cable guide. I brought it to the well known bike shop in the area (who shall remain nameless) where I bought it originally (it is a 2003 model). The phone call to this shop included a dude you could use a zip tie!. Undaunted I still brought it to them hoping for the best...instead I did not have a pleasant experience. With a hardly a detailed examination they concluded the bike frame was compromised and the bike should not be ridden. I spared them the discussion that I was an engineer and didnt think that was the case...I just knew this was not the place I needed to be. A quick internet search led me to Cannon Cyclery! 5 minutes inside the place, I met Curtis who patiently listened to my story, put the bike on the stand and looked it over. He thought it could be repaired but needed to drill the rivet out and then inspect (exactly the right course of action). I left the bike with him and received a call a few days later explaining it could definitely be repaired and in fact he could run the cable through the top tube. He also suggested new handlebars and a top to bottom scrubbing on the mechanical parts. A week later I picked up the bike better than new at a reasonable price! You can see the before and after photos. If you are looking for a bike shop with nice knowledgeable folks that will take the time to listen and answer questions and know how to repair bicycles (including repairs slightly out of the norm), this is your shop. They did a great job for me at at a fair price! Ill be back.
Best bike mechanics in the world! Professional and they listen. It is a 22 mile drive for me. Well worth the trip.
Cannon Cyclery ALWAYS gives highly personalized service that you don’t get at the big retail shops. Thanks to Curtis, Danny and Will for superior customer service.
This is the place to go for bikes. Very knowledgeable and responsive. Curtis was great to teach me what I need to know about my new bike and fit it correctly. Will definitely be coming back for all my cycling needs.
Quick, kind and fast! I’ll be a regular from now on.
Curtis and the rest of the Cannon Cyclery crew are simply the best. It helps knowing that I never have to worry about my bike being in the best shape possible. Additionally, his pricing really does beat and at worst in the same if I did the work myself. Leave it to the pros like Curtis!
We had a good experience buying a recumbent bike here In future, one more star if you help us get the bike into the car! [[In their defense they did provide us with a little spring and an Allen wrench, so that is something!]]
I cannot say enough good things about my experience with Curtis and his crew...absolutely incredible. Many of my (triathlon) friends have been going to him for years, always singing his praises, and I thought just how much better than my normal bike shop can he be? Well...I just found out. I crashed my bike on Sunday, thought I would be without it for weeks and out a lot of money once it was fixed, but not so fast...Cannon Cyclery to the rescue. From online check in, to an email estimate within hours, fixing little things I didnt even realize were wrong with my bike to completing the originally intended repair in record time and at a very reasonable price...all with a smile and a friendly word. This was a world class experience....thank you, Curtis and team!
Curtis, Dan, Will, and Bart really know how to take care of the customers needs. Very professional and always do there best to give customers great honest work. Thanks guys for all that you do at the shop! 👍
Great local shop in Roswell and the repair service is top notch.
We only had 24 hours to get our sons Fuji bikes brakes repaired before he went back to college and these guys did an awesome job. They not only made the repair in short order but also gave my son some maintenance tips which he really appreciated. Everyone else I called wanted at least a week for what amounted to a 20 minute repair. Would HIGHLY recommend.
Curtis and the crew are always responsive and professional. Their level of service is always top notch. They go above and beyond. And even during this crazy busy year they always get work done in a timely manner. I have used many other shops in the past for service but Cannon stands above all the rest.
For years Ive only trusted Curtis and the folks at Cannon Cyclery with my familys bikes. Curtis will never steer you wrong on the best way to achieve what you need - even if it doesnt result in business for him. Ive sent all of my friends and neighbors to the shop and everyone is thankful for the recommendation.
Excellent service! Bike has never shifted better. Fast and reasonable prices.
Great guys who know and care for both the rider and bicycle. I really appreciate them and look forward to coming back. Would recommend for sssssuuuurreee. 👍🏿👍🏿👍🏿👍🏿
Curtis and the rest of the staff absolutely took the time, to make sure that I had all the information, and talk about all the options when it came to a new brake system for my mountain bike. Curtis is a perfectionist when it came to the mechanics of my bike and made sure it was 100% trail ready when I left. Thanks Cannon for a great experience!!!
Amazing shop. Super fast reasonable precision work. My bike feels brand new. Hands down best LBS around.
Great LBS! Friendly folks and very knowledgeable. Curtis took the time to get my bike fit perfect. I never felt rushed or like I was being upsold. He took the time to explain the process of the fit and why certain upgrades and parts might be better. I will definitely be back!
Very impressed. Found Cannon Cyclery at the beginning of the COVID crisis. They took care of a flat tire for me very efficiently. I have recommended them to many now for much more complex jobs. I highly recommend them.
Curtis and the guys at Cannon Cyclery are one of a kind. They’ve helped me with repairs, transport, and purchasing a new bike. They’ll walk you through the entire process and answer any questions you have. They work with a ton of cool vendors and will always do their best to get you a great price.
Huge shout out to Curtis for fixing my bike and finding other issues with it. Literally a life saver!Neat shop with great service, highly recommend this place!
Best shop in atl metro
Randomly stopped here to fix my sons bike tire. Didnt know what to expect. We were out of the store with fresh tires and a minor tune up within 10 minutes. Great service and fair pricing. Will return here 10/10 times and refer to a friend 10/10 times.
Best place to take your bike for any service or repair. Do only the work that is needed, they are quick and super reliable.
Great group of people working here! Very friendly and helpful. Super honest advice
I was a bit conflicted looking to purchase my first road bike. I’m tall so most stores either didn’t stock or had a very limited selection of bikes in my size.I knew I wanted quality components and looked at several different options including used bikes and ordering a bike online. I knew I needed to find something that was a good fit but couldn’t justify paying twice as much for lesser components from the big bike stores.I was referred to Curtis at Cannon cyclery from a friend and the local riding community. He had a relationship with an up and coming brand (Blue Performance) and he was able to get me a bike that exceeded the specs of the other options at a similar cost to a quality used bike. When it arrived, he took the time to properly fit the bike to me and helped me get used to the pedals and shoes.Service first shops excel at all the things I needed. Objective on the equipment and focused on the fit. They do not have a bikes in stock that he is trying to move or promote. As new and innovative products come out they can select the ones that make the best sense for the customer.Thanks again for the customer experience.
Great little shop. Honest. Personable. Ive taken my bike here twice, once for a tune up and once to fix some gears and things I couldnt. Its pretty clear these two guys love what they do and are plugged into the biking community.
Fast repair at a very reasonable price with very nice people in the store. My new go to shop!
Curtis and crew are awesome. Kinda hard to find so Im glad my buddy turned me on to them. I drive by several closer shops to come see them. They have always gone the extra mile to take care of me and I never got that snobby vibe you get at some shops.
Curtis and the staff at Cannon really know their stuff and do excellent, meticulous repair work. After several attempts at other shops, Curtis finally got my TT bike fit where it needs to be too. Highly recommended.
Craig has been very helpful in keeping my bike race-ready
Wont go anywhere else even though this place is an hour drive from my home. 10/10 would recommend to a friend. Will always return for maintenance needs. Curtis is great!
Absolutely the best wrenches in the business. And great dudes
Great service and very friendly and knowledgeable staff. You can rest assured that your bike will get the care it needs and that it will be done correctly. There are also parts and wheels, etc. available for purchase but the focus is definitely bike service.
I live in downtown Roswell and drove right past Roswell Bicycles and man was I glad. The guys are on top of their game mechanically as well as very courteous and efficient. Life long customer now, I advise you try these guys out!
Very helpful and knowledgeable staff. Care about the rider and his bike alike and will help you with anything bike related!
I finally listen to a number of my tri buddies to get my bike fitted by Curtis at Cannon Cyclery. All I can say is that they were all right. Curtis took a bike that I did like and had all kinds of pain to a becoming a bike that I just riding! My rest ride was 80 miles.
Consistent and above caliber repairs for all our bikes. Great crew too!
Love the owner! Wants everyone to fit on a bike perfectly.
Great customer service, very knowledgeable and nice people to talk to and learn from.
Never answered phone during published business hours
This is the best bike shop you could possibly visit. If you want personalized service with a great attitude, you need to talk to Curtis!
I have bought a bicycle wheel online.Although some problems with purchased Wheel, very kindly side giving it a resolution
Very helpful and informative
Best bike service Ive ever had
Awesome! Curtis Is Great!