Never knew they served fresh sandwiches until a friend brought us here. It was wonderful!Clean, friendly staff, and great carver fresh sandwiches. Dont come for a wide variety, but if you want a fresh sandwich this is an awesome gem.I got the Tavern Club, Ham, Turkey, Bacon and Cheddar with their Mayo/Honey Mustard Spread!

Nice and clean restaurant. Somewhere between a fast food feel and a local diner feel. I know sandwich construction doesnt seem all that impressive to people but my fellow ranch lovers will probably be pleased to hear that when I ordered my turkey bacon ranch sandwich I didnt have to ask for extra ranch-- it was perfect! I was a little disappointed in the flavor of pickle but thats my burden to bear.

The hams are on point. The order fulfillment and customer service are NOT, unfortunately.I pre-ordered a boneless ham with plenty of days to spare for Easter. When I went to pick it up, I was told they were out of boneless and only had bone-in. When I I expressed my frustration, due to having ordered very much in advance, I was told corporate didnt send enough. The employee called the off-duty manager on my behalf (who had zeroed out my order before I picked it up, creating confusion for both myself and the employees) and I was told I could take a bone-in ham AND that I would be refunded my money if I reached out to the manager the following Monday. When I followed up with her, I was told that I would not be receiving a refund. I received no apology whatsoever for the issue with the ham, or the fact that she promised a refund and then reneged. Im extremely frustrated by this experience and will likely not be returning to this store.

Well sorely disappointed today. Reserved a ham in advance yet arrived to a locked door and a handwritten sign that said Sorry out of Inventory.I thought since I ordered in advance surely they still have mine. I was wrong.Despite my knocking repeatedly the around 8 unmasked employees ignored me continued packing up boxes that I assume they were taking for themselves. Some were even eating right in the production area. Complete disregard for customer service and sanitation...Its a shame. We loved the location we used to frequent before.

I bought from them in the past, and loved the pre cooked turkey breasts. Last night was a disappointing experience! I prepaid and placed an order with a reservation for two turkey breasts two weeks ago. I arrived on time and had to stand in a line for 45 minutes. The assistant manager came out at tell us that they did not prepare their inventory correctly and they may not be able to accommodate all of us?! I’m so disappointed in them! While I appreciated the gift card and an apology, I trusted this company to deliver the same service to my family on Thanksgiving that they have had in the past. I cannot say if I’ll ever buy from them again.

Super friendly staff and great food. Must try if you like ham. Able to take some Ham home for other meals. Classic ham taste great, so does the Tavern Club.

Shameful experience heading into thanksgiving. Had a prepaid order from a week ago not honored - and they never communicated this was even a possibility. They sold our order to walk-ins and said they’ll refund us, but what good does that do with mere hours the day before the holiday?

The lady working the counter was a bit overwhelmed with all the customers. She was the only person working until a teenager (male), came to help her. I had prepaid for my order. The young person told me they were out of the soup mix I ordered. I asked him to take it off my charge. He said he couldn’t do that. He asked if I wanted something else. I said no and left with my ham. His customer service was terrible. Another young lady working there was not wearing a mask. Very disappointed at the staff there.

Bought my Easter ham and a rim cake here. Helpful staff here.

Fantastic food and fantastic service!

So, my daughter and I couldn’t decide what to get for lunch today. So happy that we stopped by The Honey Baker Ham Company because OMG was the food delicious!!! I have always associated this place with Thanksgiving but never will I make that mistake again!!!It makes it that much better that the ladies that work there were awesome!! Thanks ladies for our delicious sandwiches we enjoyed very much so!!!

Pre-ordering and prepaying for my order was suggested on the website, encouraged even, to expedite the pick-up process, this in addition to selecting a pick-up time. I arrived as instructed at the time I chose to find that prepaying was of no tangible benefit as I’d still need to stand in a line that stretched the span of the shopping center location. My pickup order was the day before Thanksgiving and I’d already paid so- I found the end of the line and began my 1hour wait. I waited a full hour in line to finally reach the register where my order was to be picked up to be told there was no ham, my preorder had not reserved or expedited anything, the ham I was there to pick up was not there and it took over an hour of my time to find that out. This was an incredibly horrible experience and the day before a major holiday no-less. They’d run out of pre-ordered, prepaid hams, while customers stood in line waiting to pick up an order that was not there.

They pretty much sold everyone’s turkey/hams to walks-ins so when pre-paid costumers went to get their food they told us they had no food left. So unorganized and such a chaotic scene.

Excellent service, friendly staff and very courteous. On Sunday November 17, I came to pick up my order and had to wait couple of minutes. But while I was waiting. Ashley the front counter attendant was treating everyone at the store very friendly and politely. She was by her self but she was making sure that everyone was taking care of. Again hats off to Ashley for such excellent service.Thank you.

My mom has been buying what she callsthe best ham on earth for many years. She also believes it just isnt Thanksgiving without a HoneyBaked ham on the table as well!

OMG! So yummy, we had 2 different sandwiches and they were delicious. The girl that made them was super nice and made sure everything was very clean.

Was searching through my coupon apps for something new and I found this little shop that was located in La Frontera. I am generally not too big into sandwiches because I try and avoid most meats as well as bread, but I gave this place a try because they had pretty good prices given their coupon. I got 2 sandwiches for the price of one using a coupon I had on the “Entertainment App”. It’s a good thing I got 2 because I had one, the tavern, and I was not even close to full. So if you are looking for a very filling meal I definitely don’t think this is the best spot, but if you just want a light snack it’s probably a good stop. The ham here was absolutely delicious and if this review was based only on taste it would 5 stars. They were also two types of cheese that were out of stock which was a bit inconvenient. Overall, I would definitely return again given there was another coupon, but not if I was paying regular price.

Love getting ham sammich here!......that sauce tho

Amazing staff.Helpful and friendly. Assisted me with the many delicious choices of breads and fixings!This was my first experience at the Honey Baked Ham. I LOVED my sandwich!!

This place is ridiculous!!! Their customer service is very bad. They will not go out of their way to accommodate something that will take them 10secs to do. They will not help you out!!!!! I will never come back!!!!

Were not open during the hours listed on the window. My honey baked ham didnt have any honey baked on it. The ham was very good but it was not a honey baked ham.

Excellent food

Staff were very attentive & helpful especially busy holiday weekend. I had reserved ahead of time from out of state & Gavin was very patient explaining all my options. Once there I presented coupon although it was not working the staff figured it out & made it work seamlessly.

Excellent quality at a good price. Definitely the healthier option for lunch to that of your typical fast food places. This place is not your typical sandwich shop, nor meets the fast food standard. Honey Baked Hams also provides catering. This place definitely ranks the top of my list for frequent visits.

High quality hams. Thats what brought me here.What I didnt know was they also serve sandwiches, sell steaks and other carnivore treats!I had no clue!I bought one of their ham sandwiches. It was great!Ill be back to explore more options.Tell them Gary sent you!PS: Sign up for their offers to receive decent discounts and deals!

I love their original Honey Baked Ham sandwich. It is always SO delicious! Service is always great as well! Just wish they stayed open later than 6pm! Id go there for dinner if they did!

Omg the ham is very good. Clean place. The service is very good, they are very friendly. The only down fall is they dont have a very big menu. But the food is worth going their. Very quiet atmosphere. Restrooms are very clean. Music over the radio while you eat. They also sell pies, ham,, seasoning, that you can purchase to take home.

The food was wonderful as usual but the staff was a different question. This has not been an issue in the past but the place was a mess, trash cans pulled out with no bags, old tea with no lids, unfriendly and unprofessional staff. It was really a disappointing experience. All three staff members barely said two words to us and seemed to have no idea about the menu.

A good tasting smoked spiral cut ham. After the feast you have a nice bone and meat scraps for soup. Easy parking at this store and not crowded.

Very pleasant atmosphere for lunch. The ham sandwich is exceptionally high quality. Freshly made to your order with a generous amount delicious honey ham. Several bread options for the sandwiches. My favorite is the marble rye. They also have turkey and soups.

This sandwich shop is a must try! My family and I were really impressed with it. This place is on our list for our Sunday lunch after church. We were really impressed with the quality of the sandwiches. They were so delicious, my kids really like their sandwiches. The staff was very friendly and on point with taking care of our needs.The facility was very clean and in order. It was so in order that it met my OCD/former military NCO expectations of dress right dress. Everything was presentable and was in its place. When they were serving staff they were doing inventory and keeping up with the place.They were knowledge in each type of sandwich they served you. I am definitely coming back with my family again. Half of my sandwich I ordered filled up that I couldnt finish the second half. LOLParking was a breeze and access to this shop is pretty easy.

Pre ordered a whole thanksgiving meal a week before, and come to find out when we get there to pickup the scheduled day they said that they were completely sold out due to the fact the pre orders did not come in at all and some mishap happened. Also I wanted to order a sandwich that I received a “free” coupon for and they told me they weren’t making any sandwiches that day. Total disappointment all the way around. Be cautious when “pre ordering” make sure you call to double check, don’t rely on their emails!!! This location is at round rock. Can’t speak for others.

Best ham ever. They also have excellent frozen sides.

Everyone was very friendly and able to assist with any concerns or questions about all of the products.

Compared to another location off 183, this one is more spacious and no line.

Best Ham sandwich called Tavern. De-li-ci-ous!!! I will purchase my Ham here for the holidays.

Excellent sandwich! Will be back!

Food is great.Staff is always friendly.Clean and bright.

The food is great and the girls that work here are extremely nice and genuine people.

Great place for a quick lunch. Clean inside and service reps are always very nice. Try the ham salad its on point.

Awesome experience. Amazing sandwiches, very clean. Awesome lunch spot!!! Not just for Thanksgiving anymore. ;)

Smaller branch. Only one clerk who was in the back. Someone had to yell fire service. Reasonably knowledgeable about products.

This place has some amazing sandwiches I just recently found it and Im impressed I wish they had more of a selection as far as side dishes besides that not a bad place for lunch at all

My family Loves Honey Baked Hams!! Weve been enjoying them for decades!! I highly recommend!!! You cant go wrong with them!!

The staff and management was great...very friendly, very professional and of course the food there is always excellent. Really like this company but also really like this particular store.

Just what I needed. The Tavern Club sandwich more than satisfied! Excellent customer service from Karen and Gavin!!!

Normally a great place to eat, but something was off this time.

The sandwich or salad wasnt very good. For what we paid for 18.00, half salad and hand sandwich was not worth it

Excellent place for lunch . Top notch customer service and great food.

Called to get information about putting in an order and the woman who answered my call was rude. After waiting 20min on hold she rushed me off the phone. Haven’t tasted the ham but the customer service alone made me not want to come in and make a purchase.

Good food, slower service higher priced. Was disappointed the sandwich oven was down on our visit.

Their 7 lbs hams are $58

Great service. Did not like my sandwich but i will chalk it up to my personal taste in not liking just plain bread.

Great place for ham, definitely worth the wait if there is one!

Great service and the food was fantastic. Definitely go when they are running special as the food is a bit on the expensive side, but for an occasional splurge you cant beat it.

The ham is really good, some of the staff can use a little bit more training though.

Great place for lunch. Very good sandwiches.

The signature turkey sandwich is AMAZING!!!!!! They also had samples of the rum cake when I was there and it was dangerously good!!!!

Let them cook your ham. Taste good.

The best and friendliest place ever to get a delicious already prepared meal.

Very good and tasty

Too expensive. Ham was tasty, but overpriced in my opinion.

Great cooked ham just a little pricey

Our sandwiches were not that great for the price and they are always short handed and they never have soup around lunch time. If they know they run out then they need to double up on a particular soup. Could be cleaner.

The service was a little slow otherwise very good

Great for good comfort bite to eat and lovely customer service

I went for the 1st time and got a free sandwich with my coupon and fell in love...Wow, these sandwiches here are amazing!!!!

Ham salad ! Whats that? ...👌💖love it i need two

Got everything I need for a last minute dinner for unexpected guest

Soup was salty and noodles crispy.

Great Food, helpful staff

Best ham sandwiches for lunch!

This location is not run by professionals. I have called 4 times, waited on hold, and then was hung up on. All for an order I already made!

Service was slow. Sandwich was mangled. No small hams in showcase. No system in place when order is ready.

Food is great and the sevice also

Nice quite place to eat

Fantastic ham!

Very friendly and clean.

Delicious ham.

Geat

The best ham ever!

They are the best!

Loves, their flavors

Love it

Yummy yummy

Disgusting