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Moore A/C & Heating Services, Inc.
4216 Main St, Rowlett, TX 75088, United States
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Moore A/C & Heating Services, Inc.
Comments
Al
Review №1

I noticed our A/C wasn’t cooling and a line was frozen so decided to reach out to this service. I was able to schedule them for the next day but to my surprise Mr.Steve Moore was able to come out the same day and fix the problem. He was very informative and didn’t hesitate to answer any of my questions. He was super friendly and professional the whole time. Will definitely be using their services again. Thank you so much!

ch
Review №2

I had a different company (call them company X) install my new high efficiency outdoor unit. There were a number of reasons that I questioned X’s competence. After 17 months the compressor in my new unit died. I decided to not use the original installer but research companies that specialize in Bryant. Moore’s fit the profile I was looking for.Moore not only replaced the compressor, but corrected installation issues from both the replacement install along with the original install This required extra time but Moore maintained the original price quote even with the extra work.I’ll be using Moore for my HVAC needs in the future.

Be
Review №3

Steve Moore took care of my heat pump at my old house for 13 years and is now keeping my new system (that’s not all that new anymore) going. He and his crew members I’ve met are always professional and do excellent work! I highly recommend Moore Services!

Me
Review №4

They installed an AC unit for us last summer. They were honest with me about the cost and directed me to what would be the best value for me which was not the most expensive one! Had an issue with it recently and hesitated to call at this time of year since it wasnt a real emergency, but it started getting a little too warm, so did so anyway. They had someone out within an hour and were able to fix it right then! Always courteous on the phone and in person!

St
Review №5

I’ve used Moore for several years. They’ve always been very polite, professional, punctual, and provide quality work. I called for service on 6.15.21, when we in the midst of an unusual early June heat wave. When I called I didn’t expect to receive service on this day. I was told they were very busy, but could work me in from 12-2:00 the following day. At 4:45 on the 15th they showed up, a day early, and in less than 15 minutes diagnosed and repaired the issue. It seems like good customer service is so hard to come by now a days. So when I find exceptional service I feel obligated to share!! Thank you!

Ke
Review №6

Always great service, trustworthy, reliable, friendly and timely! Steve and his crews are our go to from repairs that kept those old units going beyond their years to that inevitable time of replacement. The process is always easy and organized.

Ja
Review №7

They came out next day for a major issue. We were very surprised at the reasonable cost for the parts and service ! Thank you!

mi
Review №8

Excellent service! Highly recommend.

RO
Review №9

Our unit died in the middle of July and Moore A/C came out quickly to determine the cause. We needed a new unit and they gave us multiple options that would best fit our situation and budget. Very professional and educated us on how to register and use the new system. Very pleased with their service and will definitely use them again.

ch
Review №10

Love my new high efficiency HVAC system these guys installed. Very professional work. Fair and honest.

Ch
Review №11

Fast friendly and caring.

Ri
Review №12

Great locally owned company. Steve Moore has been helping me with my air conditioning needs for over 10 years. Honest, dependable, and professional.

Ma
Review №13

Steve - as I have come to expect from your company and your people, Luis found a loose wire, attributed it to the original installation, and left our house with the unit fixed without charging us for a service call. I have always been grateful that we have relied on you for our HVAC needs for so many years. Thanks for building a company that is based on customer service and integrity.

Ri
Review №14

Close to 18 years ago Moore Services installed a complete AC unit in my home. Over the years I have only used Moore Services for all my AC needs and will continue for many years to come. Thanks to everyone at Moore Services for your true professionalism.

Le
Review №15

I bought a very nice A/C system from Moore. The install went wonderfully.Through no fault of his own, the aftermath of the install has been challenging. I dont mention this to knock on the guy or his staff; in fact, I mention this for the opposite reason. Steve stands 100% behind his work, and will take care of his customers when things go sideways.Despite my frustration with some of the things that have happened with my install, hes handled everything with calm and grace, and has taken care of EVERYTHING.Sometimes things dont go according to plan. Life is like that sometimes. Moore A/C is a company you can trust to handle your AC needs, and they will stand behind their work and will make things right when the unexpected happens.

Ja
Review №16

Steve Moore and his crew replaced our heat pump system with a brand new system in an expeditious, professional manner. We could not be more pleased, and highly recommend them.

Be
Review №17

We have been using Moore A/C & Heating Services. They have always been professional and courteous. If there were ever any issues, the owner always remedied the situation. This company stands behind their work. We plan to continue using their services.

Ed
Review №18

Luis came early found the problem fast and fixed theproblem quickly. He wore a mask and was very professional .Cannot say enough good about the service call

Ja
Review №19

I have just purchased a new EVOLUTION a.c. and heating system with the Bryant CONNEX Controller. This is my third different unit in my home. I have had a York, a Trane, and now the Bryant Evolution system. It is far superior to the other two; and Moore Services is the best place to buy one.

Wi
Review №20

Great Job as always. I have used Moore A/C & Heating Services for 7 years. Always Pleased with their services.

Sh
Review №21

Our family has trusted Steve Moore and his crew for several years now. They are always on time and never try to sell you a bunch of stuff you do not need. Fair pricing and their work is always spot on. Highly recommend Moore A/C and Heating for your HVAC needs.

Jo
Review №22

We had used another hvac company for 18yrs. A friend referred Moore A/C Services to us when we decided to get a competitive quote when we were told we needed to replace our 10 yr old Lennox compressor,18yr old Bryant furnace and 10yr old Lennox coils. We chose Moore Services and they replaced the Lennox coils and old Bryant furnace with new Bryant coils and a Bryant Evolution furnace. There was no need to replace the 10 yr old compressor. Mr. Moore and his crew were very professional and the install could not have been better. They now have a new customer.

Ha
Review №23

Moore A/C has been servicing our HVACs for 10+ years. They are always prompt, dependable and thorough. A great christian family business.

da
Review №24

I have used Moore Services for years. Ive known the family for years. I regularly recommend them to everyone in the area and all who have used them sing their praises. You get what you pay for and this team is worth every penny. D. Clemans

Jo
Review №25

Very good service and quality air and the service is always on time

gr
Review №26

Not economical. I would look elsewhere . No problem with the work,they just have pricing that is way out of line with what is reasonable and customary.

Sk
Review №27

Great service, great integrity...best contractor

Ch
Review №28

Tech kept me informed.Great price.

Di
Review №29

Best in the area, admin Danielle was very knowledgable and helpful and owner is prompt!

Ri
Review №30

Great value a quality professional installation

Pa
Review №31

Moore techs are honest and provide a quality service. No games.

N
Review №32

Honest and trustworthy company and technicians

Information
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32 Comments
Rating
  • Address:4216 Main St, Rowlett, TX 75088, United States
  • Site:http://moorecomfort.com/
  • Phone:+1 972-475-3536
Categories
  • Air conditioning contractor
  • Air conditioning repair service
  • Air filter supplier
  • Heating contractor
  • Heating equipment supplier
  • Mechanical contractor
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:9AM–12PM
  • Sunday:Closed
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