Smita, the audiologist is so professional and I fully trust her expertise in this area to help me adapt to my new hearing aids. The quality of the hearing aids they use is astounding! Smita is always pleasant and affords me all the time I need to learn all the details and features available with these hearing aids. Dr Gupta is excellent as my doctor. The office staff is always helpful and accommodating. I highly recommend this Hearing Practice to anyone with Hearing Issues.
Completely positive experience! Smita Singh is highly professional and extremely competent. She understood my concerns and needs. She made many suggestions and fully explained how to approach different scenarios so I can have the best hearing possible for my active lifestyle. We tested my hearing aids during sports, outdoor concerts, restaurants, meetings, parties with grandkids and more. Smita always followed up with me to ensure the results were optimum.(Abbey W)
Smita is the best! Wish there was 6 stars.
I was somewhat nervous about getting hearing aids. During my first visit, Smita performed my hearing analysis and showed compassion and was very reassuring. We discussed the results and Dr. Gupta was in agreement with her that I could benefit from the use of hearing aids. She explained the hearing aids that were available and got mine on order right away. She even offered to loan me a pair to use until mine arrived. It only took a few days to get my own hearing aids. At the fitting appointment, Smita reviewed all the features. She used her computer to set them up based on my audio testing. After the fitting and testing them out, she explained the maintenance and various parts of the hearing aid and how to keep them clean and functioning properly. She offered her help at any time I needed it. Smita was so caring and knowledgeable, I would highly recommend her if you are looking for an excellent audiologist.
My 95 year old mother got a hearing aid from Excel Audiology. She had a difficult time getting the hearing aids inserted and Smita was very patient with her. She took a lot of time explaining about the hearing aid to my mom and helped her many times with putting them in her ear. She also showed her how to clean and take care of the the hearing aids. Smita saw my mom three times at close intervals and helped her with the hearing aids until we were sure she could put them in correctly. Smita was very professional and was helpful and kind to my mother. Both of us would highly recommend Excel Audiology to others.
Very professional, helpful and knowledgeable ent specialist and audiologist. It was a great experience to work with them.
My husband needed new hearing aids. Our former audiologists went out of business. We were at a loss. I turned to our friends on Facebook and found several referrals to Dr Gupta. We were able to get an appointment quickly. We were very happy with the doctor and Smita. Very professional, patient and thorough. Now he is back to hearing well and joining conversations. 👍
I didnt know anything about hearing aids and wasnt convinced that I needed them, but Smita tested me and explained what the tests showed so that I easily understood the need. She helped me choose the type best for me and aided me in the adjustment of wearing them, cleaning them, etc. She made it very easy and was there whenever I had a question or wanted to see her. She and her staff are excellent and I will be going back for checkups regularly.
I came to Excel Audiology for diagnosis after an air bag deployed and injured my hearing. Dr. Gupta diagnosed nerve damage, and Smita has been extraordinarily knowledgeable, efficient, patient, and pleasant throughout five years of visits, some involving molds of my inner ears, to ensure that I have the best hearing possible. When technology advanced, she oversaw the ordering and custom fitting of a new pair of aids that are working so well that Ive not needed to see her for close to six months. Thank you, Smita. Youve been a tireless professional and friend.
Smita is awesome, I appreciate her time, patience and information. Its because of her I am able to hear today. Thank you so much ❤
I have been seeing Smita for several years regarding my hearing aids. She is very friendly and personable. This was my first pair of hearing aids, so I really appreciated her help & patience. The staff is helpful too - scheduling timely appointments & finding a dome for me, while Smita was on vacation. 😃
One of the best audiologist I have met! Always trying her hardest to get me in when I having troubles with my hearing Aids! She takes her time and really listens to your problem! I recommend her to anyone that is having any hearing loss or wears hearing aids
Friendly and knowledgeable staff.They worked with me on a payment plan for my devices.Smita is kind, patient, knowledgeable and did a great job explaining the audiology diagnosis and options.
I would like to say that my experience to obtain a hearing aid was very efficient and done so professionally.Dr Gupta and Smita were so informative and professional. Smita was always there for my many questions. Thank you for all you did and are still doing to help me adjust.
Excellent service
Great Service