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Northside Furniture
1911 North Service Rd E, Ruston, LA 71270, United States
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Northside Furniture
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Ju
Review №1

We visited Northside after remodeling our house in search of a nine piece dining set. Our sales lady (Michelle?) was very knowledgeable about the tables we were thinking about and not at all pushy. I try to be a good steward of my money, so I felt like we at least needed to look at another store before deciding. We drove to Ivan Smith beside Pecanland Mall in Monroe. The difference in every aspect of our shopping experience was like night and day. First of all, the prices were higher. Second, the furniture just looked cheap and there was nothing on the floor that looked anything like what I wanted. I was in search of a timeless piece, not trendy. In the end we went back to Northside. I now have beautiful dining room table that will seat eight adults comfortably. I can honestly say that I have a piece of furniture my children might fight over when Im gone! Thank you Dumas Family and staff for being so patient with us and even letting my son entertain you with his bull whip skills! He wants to visit often! Youll definitely be my first stop next time Im in the market for a fine piece furniture!

Br
Review №2

HORRIBLE customer service! The owner is absolutely not even worth my breath. I will report to the BBB. I have already filed a report with the RPD for the threats made towards my husband and I. They are snakes in the grass! They sent me a contract that is signed but I NEVER saw a contract to sign it. DO NOT SHOP HERE!

Ka
Review №3

Theyre super friendly here. They answered all our questions without pushing for a sale. I follow them on Facebook so I was able to go when they were having a big sale (up to 50% off) and got a great deal on this really pretty bed!

Bo
Review №4

High quality and well priced furniture with an extremely pleasant staff to deal with. They treat you like family!

Ni
Review №5

They helped my husband and I outfit our new home! Customer service was awesome and they helped us find exactly what we were looking for. We would definitely recommend anytime!

Ch
Review №6

They were friendly and helpful. Very polite and sweet people

Ma
Review №7

Our experience in the store was good and we purchased furniture. When the furniture arrived it was damaged. Long story short, the owner refused to replace the damaged furniture saying that we were being unreasonable and took the furniture back not even allowing us to keep and pay for the other furniture we had purchased from them. The owner was very rude and very unprofessional.1/22/19 Update:After I posted my review above, I received a message on Facebook from a person who appears to work for Northside Furniture calling me several expletives. Based on the message, this person interpreted my review to claim that we didnt get the furniture and didnt get reimbursed. To quote my review above it states not even allowing us to keep and PAY for the other furniture. By saying pay I meant pay for the furniture we wanted to keep. Never was it stated, that we didnt get any money back. Regardless, i have attached several screenshots of the message that was sent to me and people can derive their own opinion about this business.

Su
Review №8

I think this is the first furniture store you should go to. The sales lady we had was knowledgeable and not pushy. They delivered in the time they said they would. Very happy with this business.

Te
Review №9

The moment we walked in, we were greated by a representative of the store, Michelle. She was patient and nice the whole while we decided on what we wanted time.(Most reps will walk off till you decide what you want) Once sale was final, we were told to have a nice day (as a majority of storesDONT do cause theyve got what they wanted out of you). I would recommend everyone to visit their store cause not only do they have excellent customer service, but their prices are affordable as well.

Sa
Review №10

I got great customer service and I’m very pleased with my purchase. All of the employees are very friendly and polite and the owners are great people who treat everyone that comes in the door like an old friend. I would highly recommend Northside Furniture to anyone looking to buy new furniture it’s a great place run by great people.

Kr
Review №11

The receptionist is friendly and makes you feel at home. You can hear the smile in her voice from the moment you walk in. Michelle is super helpful and knowledgeable in what she does. Shop here and you won’t be disappointed.

Br
Review №12

I pressed 4 stars by accident if I could put 50 stars I would best people I have ever came in contact with.

Sa
Review №13

Northside is a great place to shop we have purchased several pieces of furniture from this family owned business and are always pleased with the quality of furniture and the service. All the employees are great and the owners are very kind and honest people we love doing business with them you are always greeted with a kind smile and pleasant conversation and quality service from start to finish. I highly recommend Northside for all your furniture needs

Da
Review №14

Great people, great furniture.

Je
Review №15

Good service, prices not so bad either.

Za
Review №16

Our initial experience was very positive. Then we were promised replacement of furniture that could not be repaired by Jeff, at which time Jeff passed the issue off to JD Dumas. Mr. Dumas refused to honor what Jeff promised us, then yelled at me on the phone and hung up. Definitely DO NOT recommend spending your money here!

Al
Review №17

Love my bedroom suite! Extremely professional, perfect price, and delivered to me the same day!! Thank you.

mi
Review №18

Great place to shop. Almost everything I have came from there. Would recommend it to anyone.

Ma
Review №19

An amazing great place in Ruston to get solid beautiful and affordable stuff. Their ongoing sales is unbeatable, and I love my recliner and Serta products. They are friendly and welcoming and help you get the best of what you want. Awesome store Indeed!

Al
Review №20

Great people! Great selection! Wouldn’t go anywhere else!

Sh
Review №21

Very friendly and most helpful

Pe
Review №22

Great service. Friendly staff. Clean store. Very satisfied with the whole experience. Lots to chose from.

Br
Review №23

Excellent customer service ... Friendly and accommodating... Two thumbs up

Ch
Review №24

We were quoted a price on a chair by a salesman on Saturday and he said the price would be good for a week. My 91 yo father went back the following Monday and the owner upped the price from $623 to $739. Even the sales girl who had been there told the owner the lower price was quoted!! My family will NEVER go in this store again!! #elderlyabuse#trying to ripoffmy91yodad!!!!

Vi
Review №25

Christopher was very helpful and patience in helping us find what we wanted

Ed
Review №26

Not a very good selection. Seems to be low end furniture. Looked at to specific pieces and both had drawers that were very difficult to open due to sticking.

Ke
Review №27

I recently purchased a new set of mattresses. They are super helpful in finding what you need! I will definitely be going back for all my future furniture purchases!

Br
Review №28

The furniture is good quality and customer service is great! If you are looking for a good deal and quality furniture Northside is always my first pick!

Ku
Review №29

Absolute pleasure! Friendly service and great deals! Outstanding service!

De
Review №30

You beat prices and the service is A-1 I have purchased all my furniture from here.

Ch
Review №31

Very friendly service and lots of things to choose from

Li
Review №32

Great selection. Great customer service.

Cy
Review №33

Good prices and good service

Pa
Review №34

Very poor work and sale each person give a different price Bad business I would not buy anything their 👎🏻

T
Review №35

I recently went to this store and was approached by an older white guy. He told me I couldnt afford anything in the store and he didnt want any black people business. He was very rude. I would not advise anyone to shop at this store.

Da
Review №36

Ok

Ro
Review №37

Just shopped.

Information
4 Photos
37 Comments
4.1 Rating
  • Address:1911 North Service Rd E, Ruston, LA 71270, United States
  • Site:http://northside.furniture/
  • Phone:+1 318-251-8485
Categories
  • Furniture store
Working hours
  • Monday:Closed
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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