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Discount Tire
3872 Bay Rd, Saginaw, MI 48603, United States
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Discount Tire
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Br
Review №1

Do you want our cheapest tire for $97 (whatever the hell it was) or a decent all-season for $152? Give me the all-season for $152.Receipt shows $89 tire with added warranties and fees totaling $152.Sales isnt smoke and mirrors anymore. If I werent 5 hours away when I noticed, I wouldve stopped back. Instead, I decided Ill shop elsewhere from now on.

Li
Review №2

Got a pretty good deal on a set of tires. Made an appointment which they met and got me in and out pretty quickly. Customer service was great and the gentleman that helped me was very knowledgeable and friendly.

Ro
Review №3

Great service! Good Music and the guys in the shop have very clean work areas. That says alot!!

Ja
Review №4

Got front tires on the kids car this morning. One guy was working hard. Black shirt Casey, good job brother. I think they will recognize it soon and promote you to a supervisor.

Ke
Review №5

The best experience I have had in some time. Everyone was courteous and helpful and went out of their way to make you feel like you were a customer and important to them. Thank you for all your help and I will see you in the future.

Ed
Review №6

I appreciate the great service with the great prices. The people are always fast, efficient and friendly. I had a blow out of a tire I had bought about a month earlier and it was replaced “no questions asked”.I use their online shopping tools, purchasing and appointment scheduling with ease.

Na
Review №7

Super friendly guys here today!! Good job getting brand new tires on the Ford expedition for my son!! Thank you

Mi
Review №8

Tires are still on the vehicle so were happy!

St
Review №9

Kind faces who seem happy to be working and they talk to you like a good friend. thank you Brady for coming out to check the air in my tires and teaching me about the sensors in the rain

Ba
Review №10

They are always courteous and respectful. Im glad that I have Discount Tires in my Vibe.

Gr
Review №11

I went to get new tires and was waited on by Tom who was very patient and explained the best deal for my vehicle. There was an issue with what we ordered and he gave me a better deal to make sure I went home with new tires on my vehicle. Everyone was so friendly from the gentlemen who worked on my vehicle to the great customer service from Ryan who let me know I was the next in line. I make sure my friends and family always deal with Discount tire. Always very impressed. Thank you!

Jo
Review №12

Tom Brady was excellent, went out of his way to make sure everything was done right.

Ra
Review №13

Best tire store that I have ever done business with.

ab
Review №14

The worst had appointment at 1 to swap rims some Little Guy 🤏 name Tom comes out with attitude talking about sensors well he checked the 22s but didnt check the originals to see if he could put them on just assumed that he couldnt so I waited to see a much better more professional employee and he checked again right to see if he can put them on well what do you know theyre getting put on

Vi
Review №15

The associate was very friendly and didnt try to force a price on me I couldnt afford. He gave me his professional opinion, I got what I wanted and will go back there again.

Li
Review №16

Had a tire with a nail in it they fixed it for free great place rules the tech

Be
Review №17

These guys are the best! Theyre friendly and so helpful! Ive always had great service and plan to keep coming back.

Mi
Review №18

Everyone there was very professional. They mounted 4 new tires very quickly and got me on my way in 30 minutes. Would highly recommend them

Ro
Review №19

Very good and helpful.

Ka
Review №20

Received quick service, even though I didnt have an appointment and guys were great to work with. Went to see why my tires were losing so much error and they told me issue, said they cleaned it up and did that for free. Im about to buy new rims, which was my main issue and Ill be back to buy and get those on. Great experience.

Wi
Review №21

Gave time estimate of 1hr but turned out to be 3hrs. Too many hidden charges. Actually cheaper and better quality at Belle.

st
Review №22

Manager gave me a great deal on tires he was a big help

Tr
Review №23

Couldnt get what I wanted but would recommend it to everyone

T
Review №24

Prompt accurate service

Ji
Review №25

Absolutely great service friendly staff on time and respectful

Ni
Review №26

The service was outstanding. I had a tire issue very late in the day and they took care of me fast.

Ta
Review №27

It was good, service was great!

Ge
Review №28

Just like old times like I was on Dixie Hwy in the nineties with my father getting our flat tire fixed or all four tires replace

Ma
Review №29

Fast, friendly service, I will definitely be back

Yo
Review №30

Very good services ever time

Er
Review №31

Rotated tires quickly,efficiently.Free because thats here I buy tires

Ba
Review №32

Ive been going to Discount Tire for over 20 years. Always honest and polite service for all tire needs! I would never use any other tire company.

Ti
Review №33

Other then not rotating my tires and putting the new ones on the back I have no complaints they were friendly and professional and got me up and running thanks.

Su
Review №34

Theyre great!! At least the one on Bay Rd in Saginaw is.

Si
Review №35

In an out smooth and easy quickly

Jo
Review №36

Your appointment time doesnt seem to matter to these guys. I felt my time on my day off was wasted because these guys dont take customer service seriously

Ta
Review №37

Oh yeah! Ill be going back when I need to

Da
Review №38

In & out quick. 4 trailer tires mounted on my camper. No issues about getting them balanced. Nice to deal with professionals.

Be
Review №39

Changed our tire quickly and since we had Discout Tires on it only cost $22!!

Wi
Review №40

Great service and very helpful employees.

Wa
Review №41

Had a appointment got in and out quickly

Mi
Review №42

Got there a little before 11 and was told it would be about 2 hours. Didnt get tires put on til a bit past 3 so wait time was a little ridiculous. Other than that customer service is always great here and once my car was in the bay was done relatively quick. Miguel was also very courteous.

Pa
Review №43

Tom did a great job

Th
Review №44

The staff were kind and very helpful. The music was great and they seemed to enjoy their jobs which made me feel comfortable. They wore their masks and made sure I was safe and secure.

Re
Review №45

Very professional. I never had a bad experience with Customer Service. Always smiles and fast service.

A
Review №46

Very professional service at reasonable prices. Service time and turnaround was very fast given how busy they were. I absolutely would go here again, and Id recommend it to anybody else.

Wi
Review №47

Nice and hard working crew

Ma
Review №48

Sevice was busy and got tires roate

Li
Review №49

New tires and rims! Ryan helped me pick the right rims and tires that fit my needs.

sp
Review №50

Very nice, helped me well, busy in the morning but that is to be expected, professional and do a nice job!

Ka
Review №51

This place is fantastic. They have THE BEST customer service. I always trust them to get my tires because after they replaced my worn out tires they do free air pressure checks and tire rotations. If you ever get a hole in your tire that needs a small patch from a nail, they generally are willing to do that free of charge unless the tire needs to be replaced. If you ever need someone trustworthy to take care of your tires, I would highly recommend this place.

Mi
Review №52

Put air in my tires for no charge. Thank you for this service

Ha
Review №53

The most unorganized college kids with hands that cant even grip a tackle box

B
Review №54

Very courteous and organized.

ke
Review №55

Amazing! Their care in keeping customers separated from their help and other customers is extraordinary. No need to enter, turn on your 4 way flasher, and they come out to serve you.

Ri
Review №56

They had a sale on tires I purchased four of them and the warranty so I hope I get a good use out of them.

An
Review №57

Very nice and polite

Br
Review №58

Ive bought tires at many different places for over 50yrs. Discount has the best prices and service.

Ru
Review №59

Bought a new tire for my vehicle. They were prompt and very engaging.

Ga
Review №60

Wow - talk about doing it right - these guys have it figured out! In these crazy times - they still took the time to squeeze me in with a tire with a nail in it - after trying several other places and getting turned away - I tried them and they came through with flying colors🤗 I handed them my credit card to pay - and they said “no charge”. I know where I will be going for my future tire needs - Thanks again DISCOUNT TIRE - I DIDCOUNT on you and I am so glad I did ❣️

Jo
Review №61

Got my tires filled up - always fast friendly service!

Je
Review №62

Excellent! Very professional and efficient.

Tt
Review №63

Wanted to get my one tire fixed cause thats all the money I had, and they wouldnt let me do just one and made me feel bad cause I couldnt afford to put two on. So the next day after I got paid, I went to belle tire instead.

da
Review №64

Excellent service. Went above the call of duty to take of me at the end of their day.

Ha
Review №65

Took me in at last minute. Awesome peeps.

Ge
Review №66

The right prices for the tires that you need. The service is quick and the staff is pleasant to work with. Weve been Discount Tire customers for decades.

Lo
Review №67

Good quality stsff

Ch
Review №68

I waited 4hours just for a tire rotation

La
Review №69

Good price but had to go back.

Je
Review №70

Very kind and helpful and didnt make me feel bad for how bad I take care of my tires, so thats a win.

Br
Review №71

They have the greatest customer service I have experienced anywhere. I love this company! Great service and excellent prices!

Tr
Review №72

They carry trailer tires on and off the rim. Very polite workers

Ka
Review №73

Fast, safe, and considerate care. I was in and out with 4 new tires in less than an hour on a Saturday!

Ch
Review №74

Great team of employees at this location. Ive purchased all the tires at this location and theyre a pleasure to work with every time. Its nice to walk into a location this day in age and have the employees know you by name.Tim and Chris do an outstanding job ensuring your needs are fulfilled. I genuinely feel as if they car about your vehicle and are willing to provide insight on fitment and are willing to point you in the right direction based on customer feedback.Thanks guys!

Wi
Review №75

Fast great service, low prices, saved me a tow. Thanks guys

fi
Review №76

Called in for a specific tire that they ended up not having in stock so they ordered. Was told it would be in that day or the next and they would call me. I waited 4 days before I called them to find out the tire was indeed there but nobody called to let me know. At this time I was already out of town. When I got back into town I went to get my tire changed to find out the tire was no longer there. They ordered a new one and told me it would be in the next day and they would call me. I ended up calling the next day around 3 due to not being called the last time and I have to drive to family’s house for the holidays so it’s a little more important this time around. The salesman was rude, informed me the tire was not there and reminded me that he told me he would call me when it came. It’s now 6:30, discount closed at 6. I guess I won’t be getting a tire yet again. Hopefully tomorrow I get my tire or I won’t be able to make it to my family for thanksgiving due to being on a donut. Very dissatisfied with the service. Wish I had enough time to find another company to provide me with the tire I need but nobody has it in stock.

He
Review №77

They have it so you dont need to get out of your car while they service you because of Covid. Excellent Excellent Excellent!!!

Ma
Review №78

Very professional!! Also I loved the way they are doing thing with the COVID-19! I really appreciate their procedures!!

An
Review №79

Ordered a tire over the weekend and was told they would call Monday morning when it was in store. No call was ever received. I called and magically the tire was being delivered at that very moment (1:45pm). Went to get the tire placed onto my vehicle and it took 2 1/5 hours just for the one tire change. The store was practically empty!

Wi
Review №80

The staff was courteous. Fast service. I had some repairs that had been done in an emergency that were not safe. They noticed them and fixed them. I wanted new rims they took the time to make sure they fit properly. I had an appointment, they had a lot of walk-ins and still had me out of there in reasonable time. Nathan the manager was great to deal with, every one was friendly even though they were extremely busy. Great Experience. Thank you

Fr
Review №81

Great service and fast in and out.

mr
Review №82

Got two tires mounted and balanced. Found out they were out of balance and one lug nut was cross threaded.

De
Review №83

Miss our appointment by 5 minutes an they said we would have an hour an a half till we got service so we left. Bad service

Co
Review №84

Truly the best place to buy tires. With great customer service and the amazing prices. No competition could beat this amazing tire superstore.

Ta
Review №85

They know how to treat their customers right! They are very friendly, helpful,and their prices are reasonable! If you are going to have to wait for awhile they will let you know that ahead of time! They have got great coffee and their commitment to their customers happiness and satisfaction has made me a loyal customer for life! 😀

Ch
Review №86

Absolutely Horrendous Service. I called 10/05/2018 to get a quote on tires and they were the best price I could find. The worker (Tom) told me I would have to wait a day for the cheaper tires to come in. Tom scheduled me an appointment for the next day at noon. I showed up and I got another worker who told me the tires werent there and I would need to pay another $70 to get tires today. I told him I had no interest in paying more for Toms mistake. I had already taken my own time off of work as well as a coworkers time for a ride back to work and the worker suggested that I simply come back tomorrow. Unfortunately that isnt an option when you have a job. Due to Toms ignorance at his own job I wasted an hour of pay at mine and was forced to scrabble to find tires somewhere else. I found a great set of tires at Belle Tire right down the road. Big Shocker here! The tires where actually there to be put on my car. I believe Discount Tire should have sold me the next available tire at the price of what I was quoted. A customer should not have to pay for a incompetent workers mistake. I will not be taking any business to Discount Tire of Saginaw in the future.

de
Review №87

Wife came here because she had a bolt in her tire. They told her she only needed to replace two tires on her AWD Kia Sorento, the bolt was located in the front right tire. Upon arrival instead of replacing the tire with a bolt in it and the other front tire they replaced the back tires leaving a tire with an actual bolt on the vehicle, you can see the attention to detail here. When she tells them the problem the guy who sold her on two new tires because the tire was beyond repair then says to her will just repair the tire, great business practices here maybe remember what you tell people a couple hours before so you don’t look like you’re trying to rip them off just a thought. After arguing with them they agree to replace the tire with a bolt in it. Now with it being AWD both front tires need to be replaced but you guessed it this place only has one tire and tell her we can get the fourth one in tomorrow. To say they did everything wrong with a simple tire replacement is an understatement. If you’re looking for any attention to detail take your business elsewhere.

Ma
Review №88

I freaking love this place! The help is always phenomenal, and if you keep an eye out, you can find great deals and rebates, especially around the holidays. Todd was my absolute favorite! Super friendly!! I always make my appointments ahead of time, and usually can get in and out in a hurry.

Ad
Review №89

Great service. They plugged my flat tire for completely free. Ill definitely buy my next set of tires here!!

Te
Review №90

I am on a fixed income. Chris at Discount Tires worked with me to where I was able to pay little down and financed the rest to pay in 6 months with no interest. I love Discount Tire. Back on the road, safe and sound!

#1
Review №91

Great staff, quick service, wide selection and they understand people have to work with a budget. They may make suggestions about which tire is best for your car but I dont feel they pressure sell you. Have gone there numerous times and will always use discount tire for my new tire needs.

He
Review №92

You dont have to leave your car for service. Great!!!

Lo
Review №93

Service is always slower than what it seems it should be. Always think Im getting a good deal until another $100+ is added for all the fees. Not like your just going to buy them and take the tires home, mount, and balance them yourself.

Pa
Review №94

Was able to dispose of a few old tires. They came out to grab them from my car. Super nice, super fast.

Re
Review №95

Fast and efficient. Didnt pressure me into buying anything today, gave me the paperwork so I can think it over and order once Ive had a chance to decide. Good experience.

Ra
Review №96

Doing a great job of social distancing

Fa
Review №97

I got here at 230 pm. The salesman (who was actually really helpful and friendly) tells me 1 hour and 30 min max wait (assures me itll be faster than that) Its now going on 530 and my car hasnt even been touched yet. People have arrived after me and been serviced already and left. Friends of the people that work here. Id never bring my car here again.

Je
Review №98

Found this in my tire and they had me fixed and back on the road in no time. Always receive good service and good advice!

Ka
Review №99

It doesnt matter what problem my car/tires are having. The guys at Discount Tire are always so generous in helping. They have such a great understanding about their jobs and offer their advice. I have never felt like they were trying to talk me into buying something my car shouldnt have, or telling me something was wrong just to increase their sales. They are very trustworthy, kind, knowledgable, and willing to answer any questions I have. I have always left feeling satisfied and treated well. Not many places are like this, but every experience I have ever had with them has always been 5-star.

Sh
Review №100

The guys were awesome, great friendly and professional service. 👍👍👍

Information
43 Photos
100 Comments
4.5 Rating
  • Address:3872 Bay Rd, Saginaw, MI 48603, United States
  • Site:https://discounttire.com/store/mi/saginaw/s/1153?y_source=1_NjI3NzE1LTcxNS1sb2NhdGlvbi53ZWJzaXRl
  • Phone:+1 989-799-8090
Categories
  • Auto body shop
  • Tire shop
  • Auto parts store
  • Auto repair shop
  • Wheel store
Working hours
  • Monday:8AM–5PM
  • Tuesday:Closed
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Restroom:Yes
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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