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Mattress By Appointment Salisbury
1816 Mooresville Rd, Salisbury, NC 28147, United States
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Mattress By Appointment Salisbury
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Ju
Review №1

If you are looking for a new mattress, then this is the place to go. The staff is very personable and knowledgeable about mattresses & frames. This is our second mattress purchase and our son just purchased one as well. We also purchased an adjustable frame. Its too new to know how I feel about it but the mattress is perfect and just what we were looking for. Thank you Ronnie & Karen for offering your expertise to help us find the perfect mattress! Go see them!

Dr
Review №2

Ronnie was awesome! Very knowledgeable about the mattresses. The customer service was top tier. Very down to earth guy and not to mention the prices are very affordable. My experience was a 10/10.

Ho
Review №3

We were pleased with the customer service at the time of the sale and when the mattresses were delivered. Pleasant, polite people who seemed to want to please us. A bit off the beaten track but worth it.The mattresses are exactly what was presented. Exactly what we asked for. They are comfortable and are performing excellently.

Am
Review №4

Very friendly people! Helped us with loading and tying down the mattress and box springs. Great customer service & very affordable!

Kj
Review №5

We were nervous about investing so much into a mattress. But the owners were wonderful. Very honest. We love our Mattress and didnt leave dealing like we were taken advantage of.Thanks Again!!!!

Ch
Review №6

Awesome awesome place. Best prices and highly knowledgeable owners. #buysmallbusiness

Ni
Review №7

Absolutely recommend buying a mattress from them. They are great to work with and are very knowledgeable about their products. Would do 10 stars if I could!

Aa
Review №8

If you are looking for a new bed, you have found the right place! Kelly steppes me through the process and she was amazing! She really knows her stuff! They’ve done the research and I can attest to their quality! I purchased an adjustable split king base for my bed and the process was easy and the quality exceptional! Give them a try and I think you’ll be very impressed!

A
Review №9

I recently (last week) purchased a bed from Mattress by appointment & I just love it! They were friendly, courteous & very knowledgeable The price was very reasonable! The prices are great! I have recommended a lot of people to them and will continue to do so! I thank them for they have helped with my back pain. Thank you again!

Ki
Review №10

Excellent and friendly service. Prices are unbeatable.

Ca
Review №11

Great service, very patient while I was trying to decide which bed I wanted. Process was easy! Very friendly! I will be going back for my split king at the first of the year! My son loves his queen size bed! Great quality!

Cy
Review №12

I was very well pleased with the service I received today when I purchased mattress. Very friendly and very knowledgeable about product. Thanks you so much Kelly and Eric. I will recommend to my friends and family. I will be back

Ho
Review №13

Ronni and Kelly were awesome, if youlove to support local small businesses and mattressesthis is the place to go. They are very friendly down to earthpeople. They took time to show us several mattressesand the difference’s between a few. We walked awaywith a very nice mattress would definitely recommend Mattressby appointment

Er
Review №14

Was very impressed with the knowledge and willingness to answer our questions about our purchase today. Never once did i feel like we were being pressured to buy something more expensive. We were shown a few beds that fit what we wanted. Very friendly people to deal with and I would recommend them and their product to all my friends and family.

Ex
Review №15

Great Customer Service and Very Knowledgeable about bedding, materials, sleep guidance on angle of beds... A Great Experience and more than 50% savings from all the big box stores.Worth the Trip 👍👍👍

Ch
Review №16

Very polite and friendly highly recomend

An
Review №17

First time going...and IM GOING BACK TO BUY ME AND MY FIANCE A BED...A GOOD AND THE PRICES ARE GOOD...

Je
Review №18

Great husband and wife owners. Very knowledgeable and fair pricing. Great experience and purchase!

Sh
Review №19

Very polite and friendly service. They worked with us to figure out exactly what bed we wanted. Would highly recommend buying a mattress from here

Br
Review №20

Love to support a small business and this one is outstanding! Kelly and Ronnie have the best customer service in this family owned store, no overhead pricing and no pressure . They really met our needs and were a pleasure to work with .Youve got to check them out before you overpay somewhere else ⭐️⭐️⭐️⭐️⭐️Absolutely five stars from us

Ty
Review №21

Very helpful in finding the perfect mattress for us and had anything we wanted in stock and we got a very good price compared to the big mattress stores thank you guys for all your help would definitely go back

Ki
Review №22

Great salespeople!!! Easy to shop and got mattress same day! love my mattress!!!

Ja
Review №23

I went there this weekend! Had a wonderful experience.The owners are very kind and were very patient. Their prices are very affordable and good quality.I just cant wait to sleep on my new mattress in a box!! Thank you Ronnie and Kelly for making the long trip worth it!

Ro
Review №24

We had a Veteran who had previously been homeless and had just been approved for an apartment but had no furniture at all. Ronnie at Mattress By Appointment Salisbury jumped right in and helped us to get a mattress and box springs for this Veteran. This business is a shining star in our community and I would highly recommend them for your bedding needs.

An
Review №25

The owner was Great the atmosphere had no pressure. He took time to explain any questions we had. We couldnt beat the price I highly recommend them to everyone!!

An
Review №26

Great prices.. owners are friendly would recommend

Le
Review №27

Easy no hassle to find a mattress at this business . Staff was well knowledged and was able to make good recommendations based on our sleep needs to help us pick the mattress best for us!

Ro
Review №28

Store warehouse experience very helpful man answered questions, easy to set up payments. Set up a delivery schedule super nice to work around my schedule. I would recommend, good people, pleasure to do business with.

Mi
Review №29

Very perfessional would definitely recommend for anyone looking for a great quality mattress

Ly
Review №30

Lies, not the best prices on town. I couldnt find a mattress for $500, not a set just mattress. He calms he sells the exact same mattresses you can get at big lots but his company gets them at a better quality, you can smash on his and feel it, but youll pay more for it. Went to Big lots and got a great deal on a mattress for less than $400

Al
Review №31

They have some in stock. If they dont they can definitely order it.

Ly
Review №32

We went to just take a look around at what they had with no clear plan in mind. The absolute professionalism and attentiveness, by Ronnie and Kelly, blew us away. We went ahead and purchased a mattress and base from them without heading to a chain retailer. We knew, from our research, that we were definitely getting a great deal. Thanks to a great nights sleep!

We
Review №33

Very friendly and helpful

Ke
Review №34

We love our new mattress, a little expensive, but well worth it!!

K.
Review №35

Bought a king mattress couple weeks ago and it’s great. Great price and awesome service

Tr
Review №36

This a great company. The people who work there are very kind and professional. I would love to spend more time with them. Great personalities just lovable people. As for knowing the business thats something that they know and thats a good mattress. Good quality mattresses is all they have for people with all different needs. The prices are great too.

Sa
Review №37

Very friendly, helpful people. We tried several mattresses and Ronnie was able to suggest the best ones based on our needs. After a quick application and approval, we had our new bed delivered for a small fee the same day in spite a thunder storm!

ka
Review №38

I will go here for any more mattress needs we have and will recommend it to anyone including friends and family who are looking for great quality at a fraction of the cost. It didn’t feel like a traditional mattress warehouse... these people know what they’re doing and are so friendly. The owners worked with me to accommodate my needs and what worked best for me even if it was the cheaper option when they could have sold me the most expensive option. I can’t say enough good things about them and their business. Seriously go here... you won’t regret it!! :)

As
Review №39

Best place to buy a mattress, especially on a tight budget! We never felt pressured into purchasing a specific brand or type of mattress. We bought three mattresses and couldnt be happier with the service we received today. I will be telling all my friends and family to get their mattresses from here!

Ju
Review №40

Best place to buy a mattress! I have suffered from back pain for about 2 years because of a cheap mattress I bought at a huge retailer. I bought a beauty sleep luxury mattress from this place for 50% off retail price (UNBELIEVABLE DEAL!!!) and COULD NOT be happier- NO MORE BACK PAIN!! Ronnie was amazing and went above and beyond to help me. Would refer anyone to this amazing company!! Thanks again!

An
Review №41

Really Its amazing how people you never met just for no reason reaches out to help others. If you live in the Salisbury, kannapolis and / or Mooresville areas and have any mattress needs, please give these guys a try. They will help with all your mattress needs. AMAZING company. Thank you guys from the bottom of our hearts for your awesomeness.

El
Review №42

I️ love my new mattress! Ronnie and his wife were so helpful and knowledgeable about each and every mattress. They were both so patient as I️ made my decision and was able to deliver same day. I️ will definitely be returning in the future! Thank you both again.

Mo
Review №43

I absolutely loved my experience with Mattress By Appointment!!! I worked with Ronnie to get approved for my mattress and he did a fantastic job telling me genuine facts about each bed. I felt secure in my decision after talking to him about them (and I love my bed, btw). The prices were also AMAZING compared to big commercial mattress companies. Ronnie and his wife Kelly both came and delivered the bed earlier than I expected, (right after their vacation) which I was so grateful for. I definitely recommend them.

An
Review №44

Amazing prices

Jo
Review №45

We got a very good deal on a new mattress. The one we bought wasnt in stock at the Lexington location, so we had to drive to Salisbury to pick it up. Still was worth the trip.

Sa
Review №46

Bought our new mattress and box spring through this company and priced out the same exact thing through other stores after. We got ours for a steal!! Compared to other place wanting $785 or close to $1200. Ronnie and Kelly give amazing service and are so nice and even help through the process!! I can’t wait to try our new mattress out soon!!! Will rate 5 once we pick it up and actually get to sleep on it!!

Vi
Review №47

Just like the others before me. We had a great experience with Ronnie. He was a pleasure to deal with and knowledgeable about his business. He helped us get approved and did not oversell anything. We love the service, price and quality. We highly recommend anyone try them out. We will be back for more as needed. Thanks Ronnie.

La
Review №48

Wonderful customer service! Extremely flexible with their appointments. Low COMPETITIVE prices. We got the mattress that we wanted and didnt have to settle for less! Thank you!

De
Review №49

The delivery was on fast and on time. Id recommend Mattress by Appointment to everyone

Wi
Review №50

Good place to get your mattress, with fair prices!!!! Very friendly and helpful staff. Would definitely recommend to others.

Ke
Review №51

Love this place! And the people! Super nice staff! Great financing and awesome beds! Lots in stock very helpful staff! Definitely recommend!!! Id give this place 10 stars if I could!!!

Lo
Review №52

Awesome, honest people! Ronnie and his wife were a pleasure to work with. In and out in less than an hour. They even came in on Sunday to accommodate the needs of their customers. Highly recommended!

Tr
Review №53

Ronnie and kelly were very knowledge and extremely helpful. I purchased 3 mattresses and due to scheduling conflicts I couldnt have them delivered until late night (10pm) They were very accommodating and actually delivered them late night. I highly recommend this place. Also the mattresses are reasonably priced and very comfortable!

El
Review №54

Highly recommended place! Great quality, amazing products, dont over pay for name brand mattresses when you can get the there just as great if no better quality for a lot less! Be smart with your money $$ ... Also great customer service!

St
Review №55

Great experience! Very informative, knowledgeable, and helpful! Couldnt have asked for a better expierence! Owner is very kind and genuine! Will visit again! Great mattresses at great prices!

Pa
Review №56

Ronnie and Kelly were a pleasure to work with and certainly under promised and over delivered! High quality inventory and great product knowledge!! For sure y’all go by and see these guys before you make a mattress purchase! 🇺🇸

Za
Review №57

My fiance and I have been looking to purchase a new mattress for a long time. Upgrade our decade old Queen into a brand new King size! I have drove past this location several times and decided to do some research. I was pleasantly surprised to find the many awesome reviews and knew we wanted to check them out. Yesterday my fiance and I made an appointment (last minute I will add) to come in and meet with Ronnie and his wife. They are both so friendly and knowledgeable.They went through all the different kinds of beds they have and the science behind them. We ultimately ended up getting an awesome King size bed thatll keep us cool throughout the night, two pillows, a mattress protector, and an awesome adjustable base with all the bells and whistles- all for less than what I would have paid at a larger retailer.Would definitely recommend- will shop here again when we are in need for additional mattresses. Support your local small businesses people!

Th
Review №58

Hands down the best in the area for a good sleep! Hubby and I have never picked out our martial bed but as of today its official!!!! They are so informative and personable! Soooooo happy to finally sleep well!!

ke
Review №59

Best prices around very friendly does everything possible to make sure you are happy. Very knowledgeable

Jo
Review №60

Great Service.

Ti
Review №61

Really good buying experience. Ronnie and Kelly are really nice people, and we feel we got a great deal. Jackie and I highly recommend buying from Mattress by Appointment, and avoid the agony of going from showroom to showroom looking for a good deal.

Me
Review №62

This is the 3rd mattress I have purchased, and I couldn’t be happier. Ron is such a pleasure to work with! He truly cares about his customers.

Ta
Review №63

Great customer service with nice deals, highly recommended!

jo
Review №64

Ronnie was amazing and has lots of experience in the mattress industry. We highly recommend Ronnie and his wife for you next mattress. We saved hundreds of dollars. Thank You

We
Review №65

I recently bought a split adjustable King bed for a quarter of the price I was quoted from the chain stores.. Customer service was excellent also, Ronnie showed us what he had and explained the differences and let us make our choice...I highly recommend this company to everyone looking for a bed/mattress!!!

Cr
Review №66

Great customer service, quick and friendly! Great selection to choose from and easy to work with, had great same day experience! Thanks

Sh
Review №67

Excellent customer service A+++Mattress Warehouse had exactly what I needed within my budget. Love my new Queen Mattress Set. Thank you.Ps: Ill be back for our Cal-King Mattress Set soon.

Fa
Review №68

The mattress I got was ok but it was advertised that queen sized mattresses were $100. They dont mention that the ones at that price are basically like prison cots.

Ka
Review №69

I am extremely grateful that I saw Ronnie and Kellys post on facebook for their small town business Mattress By Appointment in Salisbury. They were kind and helpful when searching for the best mattress for a reasonable price! Thank you guys for helping out a soon to be married couple with a budget!!

Le
Review №70

Nice clean environment polite and knowledgeable and even let you take a nap. Will be going back thank you Ronnie

T
Review №71

Awesome people, awesome service! Very helpful and friendly!! Will definitely recommended!!

Ch
Review №72

We got ripped off! Lesson learned: we will never buy this way again or ever recommend. Do your research and dont get burned like we did! Any mattress seller that says All sales final should raise a red flag!!! Also, make sure the mattress that you see/try in the showroom is the one you actually end up with! We paid $1600 for two mattresses that were supposed to be the softest and they are rock hard! Looked up ratings and even reviews say that this particular mattress is especially hard/firm for a pillowtop. Convinced that these are NOT the same mattress we were told we were purchasing!! (Also, the reason that there are appointments is so that you dont have to staff a storefront. I could care less about having an appointment; its a smart business model, but lets not try to act like its so that your customers have personalized time to test out mattresses- call a spade a spade for heavens sake! As far as comfort goes, as a mattress seller -and the expert and professional you claim to be- you should know that when a customer asks for a super soft, ultra plush mattress, that they do not want an especially firm one! But I guess you just saw $$$$ dollar signs and didnt care.) Oh, and for the record, the seller did NOT tell us the sale was final at the point of purchase- in fact, he offered an exchange if we would come back and purchase an even softer mattress he had available, but for $1000. ...and by the way, the customer who signed the receipt is LEGALLY BLIND... So, not only did you rip us off, but you took advantage of a disabled person to make a dollar. Glad you have several happy customers, but we are not one of them! BUYER BEWARE!!

Mi
Review №73

Very friendry and knowledgeable. Great prices! We will not shop anywhere else for our mattresses.

Ju
Review №74

Awesome prices and GREAT CUSTOMER SERVICE!!!! Go see Ronnie he is very knowledgeable about the mattress business and he works for the customer not for the profits!!

Ap
Review №75

Ronnie was very nice and patient but I can’t speak about his beds since we didn’t buy one.

co
Review №76

Very nice, very professional, love my mattress, went above and beyond to help and give me the information I needed, I would definitely recommend get a mattress from them

Je
Review №77

It was a great experience with mattress by appointmentThey are really helpful.We strongly recommend this store

Ju
Review №78

Ronnie was awesome! Very honest, helpful, and knowledgeable on what he’s selling. Thanks Ronnie!

ra
Review №79

What a great experience buying a mattress and got a great mattress at a good deal Tks.

Vi
Review №80

I had a very pleasant and informational appointment with Randy..yes I bought mattress and box spring..I will recommend..5 star!!!

Al
Review №81

Great prices and friendly staff

Ta
Review №82

Great experience very friendly and helpful would recommend for anyone looking for a new mattress.

Ms
Review №83

Very polite and professional! I would recommend all of my family and friends to buy their beds from Carolinas Affordable Mattress Co.

P
Review №84

Excellent service great people best price around highly recommend

ca
Review №85

Super nice! Super honest ! Great prices! If you need mattresses, this is the place to come too!

Ke
Review №86

Not bad mattress buying is tuff,. Nothing fancy but thats ok

Li
Review №87

My mattress wont stay on frame. Keeps sliding off.

An
Review №88

Very friendly. Prices are reasonable, even if they were only slightly comparable the customer service and the easy conversations make it worth the buy.

Am
Review №89

Awesome store ! Great people ! Love our new mattress, love the price even more !

Fa
Review №90

Mr. Ronnie and his wife were very kind, they made my wife & I feel like we were at home choosing which bed to sleep in tonight.. We wanna thank you guys from the bottom of our heart for your help on choosing a mattress for our home!!

Mi
Review №91

Awesome place, great prices, great service..

St
Review №92

Great people to work with an awesome prices thanks guys

Br
Review №93

Great prices and very friendly guy i would recommend to anyone!!

Da
Review №94

Great selection great prices and unlike most places he has it in stock to buy now not order and wait like mattress firm or some of the others prices about half of mattress firm some even more

Da
Review №95

Great people, great prices, and they can work with almost anyone

Ye
Review №96

Very professional,Very affordable and conscious of my budget. Even helped me tie the mattress down so i could take it home same day.

Na
Review №97

Great mattress. Affordable prices

To
Review №98

Wonderful people to work with! We will definitely be back!

ma
Review №99

Awesome service and great prices

lo
Review №100

Great place, no pushy sales person and great prices. They beat any other prices we got.

Information
40 Photos
100 Comments
4.7 Rating
  • Address:1816 Mooresville Rd, Salisbury, NC 28147, United States
  • Site:https://mattressbyappointment.com/locations?storemapper=Salisbury,+NC+28147
  • Phone:+1 704-791-7489
Categories
  • Mattress store
Working hours
  • Monday:11AM–5PM
  • Tuesday:11AM–4PM
  • Wednesday:2–5PM
  • Thursday:11AM–5PM
  • Friday:11AM–5PM
  • Saturday:11AM–5PM
  • Sunday:11AM–5PM
From the business
  • Identifies as women-led:Yes
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Health & safety
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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