We scheduled an ice cream party for my daughters 5th birthday with the expectation that covid would be gone by the time August rolled around. We were wrong in that assumption, so a week prior to the scheduled party, I began contacting the numbers provided by the confirmation email as well as what was on their website trying to get some information on if they were even open and what we were supposed to do. Are you open? Are these being rescheduled? I called every day for the full week, emailed, instagram messaged, Facebook messaged. No response. Never answered a phone call. Nothing...The day off the scheduled party, we showed up, hoping theyd be open, after all, we did put down a $50 deposit. They were open as per the state order, no entrance to the establishment, but taking orders at the door. I told the girls working there, who were very nice, what was going on and they were surprised that we were never contacted, as all parties had been cancelled due to the coronavirus. They attempted to contact the owner for an hour to see about a refund of our $50 deposit, same number I was calling for a week, and nothing. They told me that shed contact me by the end of the day to straighten things out. Well, its September 12 now, more than a month later and still nothing. Ive come to terms that my money is gone and that I will never hear from the owner.Needless to say, I would never recommend this place to anybody. Ice cream is decent at best, but the ownership has zero customer service while running a customer service establishment. Not good folks as far as Im concerned that shouldnt be rewarded with your business.
What a great little place for some ice cream. They do not have the biggest selection of hard ice cream but they also have a selection of soft serve yogurt to compensate. The prices are really good for the area, and for $0.50 you can have all of the toppings you want from the toppings bar (there are a lot including hot fudge and caramel). The staff was very friendly and helpful. The decor is great and is perfect for families with small children. This will be a go to place when I am back in San Diego the next time.
Ice cream was ok. I tried a few flavors and it wasnt even frozen yet. Ran out of hot fudge and was told 15 minute wait for more. Price was very reasonable and what we did have we did enjoy. Floors were sticky and good use a good cleaning.
Wandered over to Besties from the Public Market with my girlfriend and 6 year old for a treat. Meh, pretty disappointing overall. The decor was spot on, with a cute retro theme that was clearly thought out and well executed. And thats where the upsides end. The floors were dirty, despite a bored employee sitting behind the register doing nothing.The ice cream was... um... really not good. My chocolate scoop on a sugar cone was grainy and tasted like it had been thawed and re-frozen several times. Not good at all. The frozen yogurt bar is just that... nothing special, with all the toppings youd expect.I wanted to like the place, given the cute decor... but I cant see any reason Id return. 2.5 stars, rounded down because it was expensive.
Great service and great treats! Support a small business by stopping by or ordering on Postmates. Everything is clean and ready for you!
Lovely retro decor. Awesome flavors! Cool place for a family
Expensive for what it is. I paid ~$50 for 5 cups. The toppings were poorly filled. The floors were sticky. There are plenty of these type of shops that I pay a fraction of the price for a better product.That being said, the ice cream was decent.
We love this place. The vibe is awesome and the decor is perfect! Ice cream is good too!
Its a cute shop. Good yogurt. We thought it was overpriced. and its no different than any other yogurt place weve Ben to . .
Good selection. Great flavors! A little hard to find the place even with google. The signs are kind of small. Otherwise, would go again.
What a cute yogurt place! Great place to bring the family for a quick treat. Liberty station is really a cool place to hang out now. Check it out!
The fruit looked like it had been sitting around awhile and the what I think was chocolate coating on some of the apple slices looked like it either melted or just fell off. The few strawberries and orange slices were obviously old looking and wrinkled and not appetizing. Even the melon slices were soft and droopy. I felt bad because I received this as a birthday gift from my son and family. I thanked them then after they left I threw it away. What a waste.
This place is great!! Very cute with great frozen yogurt among other things. Definitely our go to when we are in San Diego.
Fun place to bring kids, the frozen yogurt selection is unique, fun and delicious. I got Horchata, and Vietnamese coffee...mmm... Daughter played in the kids section, a miniature camping trailer with a doll house inside. Staff was very friendly and helpful!
Very beautiful place. Ice cream is delicious. I like the stile.
Great place to bring the kids. Need more flavors of ice cream.
Fun place... just as we expected it to be with friendly service.
What an awesome place. The decor is awesome and the ice cream is amazing!
Great experience and awesome crew! The kids loved it!
Super cute place with good ice cream and frozen yogurt. Kid friendly with books and dress up items!
Soft serve, smoothies, darling decor, inside and outside seating. Catering available.
Great place to get yogurt and ice cream. Walking distance to the playground at Liberty Station
Kids loved the ice cream, froyo, and the play area. They also lived the color changing spoons.
Looks like they do their best.
Very cute shop with friendly staff
Cute place. Has place for kid to play at!
Awesome place to bring the family! Reasonable prices and the decor is retro!
Nice place for a quick frozen treat. Its not in a place for foot traffic so its a little harder to find at this location.
A beautiful, 70s-esque pastel experience with amazing flavors and amazing vibes.
Absolutely delicious and great for the family. Also the flavors are great!
Like to pay $12 for kids ice cream? Cute place, reasonable quality, lots of choice, make your own cup becomes an annoying experience with this kind of ridiculous price tag.
Delicious with vegan options and a fun pineapple treat
Fun and Delicious!
Absolutely love this place!!
Fantastic fun place
Nice and creamy
Too expensive