I really appreciate the service and screen door product quality. Very easy to fit and install, looks stylish with my other items. Good work and quick service as I expect always. Highly reliable and trustworthy people. Thanks
I ordered a sliding screen for my patio door several weeks ago. My account was charged and the payment was withdrawn from my account at the time of order. Never received an invoice from this establishment or heard from the establishment. I placed a dispute with PayPal regarding since I never heard from them. I guess they didnt like that a concern with the payment was placed since I guess PayPal didnt disbursed the money. Yet, they never bothered to respond to PayPal to provide the status of the order. Then, last week I got a voice mail regarding the order. I called them back and was informed about the payment being on hold. I informed them that I have not received an invoice or a date for the delivery of my sliding screen door. The lady taking the telephone call sent me a copy of the invoice and that the screens will be shipped next week. So far so good, I said OK. Then, today I got another telephone call from this establishment asking me about the payment since PayPal still have the payment on hold. I asked the lady when the screen will be shipped or whether they have been fabricated. The answer was no. She wanted to me to contact PayPal to remove the dispute before they do anything, which means I may have to wait another couple of weeks before I receive the screens. This was the biggest waste of my time I have ever seen, over three weeks to make a sliding screen and, asking me to remove the dispute so they can take another three weeks after payment that was rich. I asked to have my order canceled and she got an attitude and OK Ill cancel and hung up on my face. Customer service be damn. Ill stay away from this place if I were you. BTW. the money hasnt been refunded by the merchant to PayPal. PayPal said that merchant has to request a refund and they didnt.
Very disappointed in this company I made an order with them in mid December and as of mid January this order still has yet to ship out.
On the outside of the house they installed solar screens. Our house is cooler with no air conditioning, and they look really nice. I appreciate that they did such a good job. Also love the Screen Door installed in the back room for the sliding patio door. Thank you.
BCS provided good quality products. They fixed the all things I requested. I am Happy on their service.
Its rare nowadays to find businesses that deliver on their promise. Ordered a custom screen door and was told when it was scheduled to arrive and it arrived a day early!
Door ordered August 03, 2017 at 850 PM From Best Custom Screens, still waiting on delivery, called multiple times and never got a delivery answer.
Great experience all around, I would order from them again!
Extremely good products, high quality material used and very precisely fitted. Very happy today after having had security screens and doors fitted in my newly purchased unit.
Love this place. Awesomeness!!!
Good prices, terrible attention