What a positive experience we had when my sister and I bought the car of her dreams, the Nissan Kicks SV, black top/blue body. Since we live in Riverside we made initial contact with Ashton through email and made the deal on the phone. Ashton delivered the beautiful car today!! We did not even have to step into the dealership.The whole car-buying process was so pain-free. Aston and his manager, Luis, were honest and respectful. We got a good deal. We know this as we dealt with many other dealers to find this particular car. They are straightforward and do not try to hide charges like in other places. Ashton delivered the car to Riverside and signing of the papers at home was efficient.It is such a pleasure to have a positive car-buying experience that we must spread the word when we are satisfied with a dealership and their employees. Thank you Ashton and Luis!

An Amazing and Pleasant experience from start to finish ! The process of my purchase flowed easily and efficiently. All employees were professional, kind and courteous. I just cant say enough good things. And I Love my new Nissan Rouge !!!

I’m so impressed with this location. The staff are so friendly and work together so well!I have max care and It was so easy to get my transmission replaced. Angel was the person that worked my car and was so friendly and helpful. Lisa the cashier and all the staff were excellent. My car is pretty much new now! Thanks so much!!!

Tom and Angel, in services were great! I came from out of town last minute and they managed to get me in for service. Besides the rest of the staff they were really kind while we waited to see what was the issue. Snacks were great!

Visited Nissan on Thursday, August 12th in search of a couple of new vehicles. We were immediately greeted by Tyler Sherman. Tyler was such a pleasure doing business with. We took out 3 cars for a test drive, and happily purchased 2. I highly recommend Nissan of San Juan Capistrano for their service, professionalism, and time. If looking to purchase a vehicle, Tyler Sherman is who you need to look for.

Just bought my first very first truck and its a Frontier SV Midnight Edition! Kenedi was great at showing me what the new engine on the Frontier has to offer. Also Marcos was extremely helpful and cooperative in making sure the financing made sense. I will definitely be coming back for service or when I am on the market for a different car!

Tom was the best. So personable and friendly. He always takes great care of me and gets me in and out super quickly.

If youre looking for a dealership to buy a Nissan, Nissan of San Juan Capistrano is definitely the way to go. This dealer is large enough to have what you need but small enough to be personable. I tried several other dealers, (Irvine & LA) and theyre just too big. Takes the fun out of buying a car. Also, Marco was nice and extremely helpful. Appreciate this dealership alot!

Recently leased a Nissan Leaf from Nissan of San Juan Capistrano after having a bad experience at a different dealership. I spoke with David over the phone and told him what I was looking for and how much I was willing to pay. He was able to get me the best price possible! When I showed up to the dealership David was with another customer but he quickly assigned Ashton to help me out. Ashton was amazing and answered all my questions. I definitely recommend this dealership. Ask for David or Ashton!

I want to give a shout out to Nissan of San Juan Capistrano for the respect and listening to my wants and needs in the right car for me. Robin the sales girl listens to me she did not pressure me into purchasing a car I did not want she listened to what I wanted and found a 2 cars in my price range that would work good for me. Marcos the sales manager he went up and beyond to help me get financed. He listened and worked with me being I have no credit and just starting to reestablish my credit. Alex the financial guy got me the lowest interest possible with the hardest of circumstances. They have been nothing but helpful since getting my car. You want the ultimate car buying experience go and speak with them. They will treat you with the respect you deserve and truly listen to your wants and what you can afford. Thanks I love my car.

Once again, Angel exceeded my expectations and definitely will keep on coming here and recommend this place!

We had a great experience and enjoyed meeting several of the staff during our time there. John Harnett was great and we look forward to many more years of getting service from your dealership.

Absolutely bar none...the worst experience Ive ever had at any dealership! The salesman Matts negative energy about his previous employer adding extra charges at signing is exactly what was done to me by them. The got 2 stars instead of 1 because of the finance team effort and energy 👏👌🙌

I am a 55-year-old woman and I have gone to the many dealerships several times to change and buy different cars during my life! To be honest, I did not have much faith in the promises of the sellers, I always went and unfortunately most of the time I came back because of the situation without making a deal! But, this time I am very happy that I drove 52 miles from San Diego and came here to change my car. The staff there were very polite, kind and helpful and helped me with a lot of patience and information and finally I was able to find the car I wanted and they also paid a good price for my car. I really thank them all. Thank you Nissan🙏❤️🌺

*WARNING*I know this company wont suffer without me buying a car there ever again but If you want to be lied to while getting looked straight in the eyes, then shop here for your vehicle. My credit was ran more times than I was promised and I made a big deal about NOT dinging my credit with a whole bunch of inquiries before they did it but they did it anyways. Apparently, what the customer cares about is NOT a concern at this dealership. If I could give zero stars for lying to my face, I would !!So sick of big companies NOT caring anymore. Its a damn shame really.

Thank you Ana for my new Nissan Rogue, wonderful customer service make my drive here worth it! Will definitely send my friends and family here.

I have brought my Rogue to San Juan Capistrano Nissan for all my service. My last visit was for oil and oil filter change. When I pulled up, Angel met me at my car and immediately started the check in process! After checking the mileage, Angel expedited the paper work and I only waited about 30 minutes! Angel is very courteous and professional! He made sure I was kept informed by visiting me in the waiting area. Thank you Angel and thank you Nissan for taking good care of me and my cars over the past 9 years!

I got My 2021 Nissan Leaf at Nissan San Juan. So far I have had the best experience buying a car from a Dealer. I had the luck to meet an honest salesman, Tyler Sherman, he was very accurate and helpful. He did not try to push me to make a decision and buy the car before doing all my research, and I gave him quite hard time. Also I have to add that two of my other friends got their cars here and Tyler helped them and they have same experience with him. Overall he did his best and I think this is the best deal I could have got. Just right now I got my $250 EVGO credit for Nissan Energy Perks as well which is incredible for Fast charging when you are far from home and It could fill the battery up for a year.Guys please stop by and shop there, I do recommend them.

Staff was friendly explained what needed to be done. Since I was close to my next scheduled maintenance they went ahead and completed that also.

John Harneth did a fantastic job. The transaction was quick and easy, and he answered all of my questions. I have already recommended him to a friend. My Leaf SV is fantastic. Cheap to pay for, but doesnt feel like a cheap car. Goes really well for a base model and has a bunch of features that work really intuitively.

Brought my car for service and was in and out within an hour. Nice to see the same faces as when I bought my car. Angel the advisor was very pleasant and Tyler (my sales person) brought me coffee in the waiting room. Every employee that walked by me and others that were waiting said hello and asked if we need anything! New GM has turned this place around!!!Highly recommend

Good communication, fast work, all well done

Friendly service rep. Very knowledgable and communicated clearly to me. All staff welcoming. Problem in motor resolved. Thank you.

I had a wonderful experience at Nissan San Juan Capistrano. Angel, the salesman and Tyler the sales manager were both very helpful and clear about the Toyota Corolla and all the information that came with it. They were flexible and brought in their financial manager who was also very helpful. They listened to my needs and met them. I cannot express enough of my satisfaction at having bought my 2018 Toyota Corolla through this dealership. All parties brought excellent customer service and were even willing to perform a chase when I didnt have my checkbook with me.Thank you for hiring such wonderful personnel.

Everyone here is so dope and kind. Nothing but good energies here. And can’t complain because nissans are really nice cars.

Just had a great experience. We leased a LEAF, and hammered out all the details through email. Car was ready when promised. We just went in, did a test drive, and filled out the necessary paperwork. Quick and painless, as opposed to languishing at a dealership for hours dealing with price and other things. Ashton really delivered for us.

Tyler from sales is awesome! The whole car buying experience was easy and smooth, especially for me since this is the first time buying new from a dealership. Highly recommended!

They completed the service on time.. I was please they vacuumed and washed the car…

They went out of the way to make my experience easy, fast, safe and friendly. Angel was my sales person. He stayed in touch with me and wanted to do business with me. I wanted to stay local. I am glad we were able to make all the arrangements.

Polite and courteous service manager. My car was serviced and finished in the timeframe given. I have received very good service for many years at Nissan of San Juan Capistrano.

The whole team was very friendly and nice to be around. My little Minnie dachshund came with me to the dealership and they all loved her. The young salesman who showed me the car was very friendly and patient with me. I believe his name was Tyler. It was a relaxed experience for me.

Tyler at Nissan of San Juan Capistrano went above and beyond to take care of me and my brother. He’s the man!! He demonstrated an example for what it means to be a professional salesman. He really consulted me and wasn’t just trying to sell me a car. I appreciate everything he’s done and the work he put in to make sure I left happy!! No pressure and a very fine gentleman, everybody that needs a car come in and ask for Tyler!!!

I was very pleasantly surprised on how easy they made it to buy my new truck. I talked on the phone to Tyler and then MO and within 2 hours we had a deal, and I was able to pick up my truck today with no suprise,s or changed deals it was exactly what we discussed on the phone, I was in and out in about 2 hrs with exactly what I wanted. Call Tyler and Mo and you will not be disappointed. a fair an honest dealership Nissan of America actually recommended them to me. Great job guys, and thanks for your due diligence.

They did the oil change and car wish so much faster than in the past. I brought tons of work with me, expecting the normal 2 1/2 hour wait (which always seemed ridiculous for an oil change!). But I was out in 1 1/2 hours. Nice!

It was amazing like always! Nissan is the best dealership hands down!

Angel, his manager and Brian in finance were a pleasure to work with in negotiations and processing the paperwork. I knew what car I wanted the price I could afford and they worked to make my dream car come true!! Thank You Everyone.. Robin Main

I recently leased a 2020 Nissan Sentra. It was so fast and easy and Ashton and Mike really worked with us. Seamless process and and very helpful staff. Ashton was awesome and made the experience one that will have us referring friends and family. My husband and I were very impressed and we will definitely return for service and in the future for car purchases or leases!!

Bryan and Tyler were men of their word. A nice surprise for the car industry! Much appreciated of how they treated me and my daughter!

The price to repair my door handle on my Rogue was 450.00. So . . . I thought that was kind of silly. But the service from Tom and Mark, at the front desk, was outstanding. They were spot-on, and I appreciated it. Great guys, great service. Thanks to them both!

Tyler and Angel were absolutely awesome through our process of purchasing our next car! Help us get an awesome deal and never made us feel uncomfortable or over pressured on us making our decisions. By far a great experience here!

Ashton and Moe were beyond helpful, amazing, friendly service, they made the whole process really easy!!!! Thank you guys for such code of conduct and professionalism!! 👏👏👏

We just bought a car from Tyler Sherman and it was awesome experience. We were well taken care of. He worked really hard to get us the best deal on our trade in and the price of the car we bought!!!!Thanks Tyler and Nissan of San Juan Capistrano!!!!!!!!

Tyler was great!!! And so was Alex! Great experience.

Victor is always very helpful and delivers the car timely or ahead of time. He is also friendly while professional.

Easy to grab an appointment and the test drive was great. Thanks to Tyler for the awesome service and helping me out with my Nissan purchase.

Just bought a new Kicks. This dealership and Tyler made the experience so fast and less stressful. Come visit them and buy a car

We leased about 10 different cars in last years in different dealerships, but our experience here was exceptional. Price was very attractive, no hidden add-ons, negotiations were flawless. Tyler answered to all our questions. Very recommend.

My whole car buying experience with Nissan of San Juan Capistrano was a great. This dealer was low pressure with fair prices and was treated kindly and the whole process was quick and easy.

Wonderful staff and overall a great car buying experience. Also, try their coffee. :)

The service was ok, I thought most places check all the fluids when the oil gets changed, many other places I have gone have. Then when I tried to clean my windshield I had no liquid. Then come to find out when my car was in the shop someone changed the nob for headlights etc, so from after the shop to last night I was driving without break lights, I guess someone forgot to put the lever back I’m glad I wasn’t in an accident because ppl didn’t see me well. Also no one from the warranty place call me yet about the (break alert).

Amazing experience and I love my new car!All the staff was quick and helpful and especially with Covid I get safe!Highly highly recommend coming in and seeing Mo.

Tyler sherman was great, really helpful and polite. He got us in and out without any hassle.

The experience I had here really can’t compare to any other dealership! I went to a Nissan dealership in Huntington Beach and they told me the deposit I would’ve needed to put down was x4 the amount that I ended up putting down at this dealership! They saved me from being completely scammed and were completely up front about everything which is so rare these days with sales guys at these places! I honestly can’t recommend enough - If you’re worried about getting a bad car because you don’t have credit (my situation) come to these guys they are the only ones who were about to get me a BRAND NEW 2020 car for great monthly payments!! I will definitely be going back when I’m ready to upgrade too!

Very good place with awesome service! The staff is very friendly and gets along with customers very well! The best part is you can make a bargain with them and theyre very patient!

Purchased a 2020 Nissan Rogue from David Farias and had a wonderful shopping experience. Since I knew what I was looking for, I gave him my list of vehicle requirements and he made sure each and every one of them were met. He was able to get me a great deal as well! 10/10 would definitely recommend going to David for any of your Nissan shopping needs.Additionally, San Juan Nissan has like no wait times for service appointments !

Angel was super helpful and provided me all the info on buying my first car!

Absolutley phenomenal! This is my favorite dealership to bring my car in for service!

I came in for an oil change and tire rotation. I know nothing about cars and was pleased to learn mine was in perfect condition. Thank you for not upselling me or taking advantage of my naïveté.

Ashton and moe were excellent. Very helpful and great customer service. 10/10

Easy car leasing experience. We got helped by Tyler and got absolutely no pressure from him, unlike most car salesmen, which was nice. He made the process very easy for me. Overall great experience :)

An automatic five star review for Nissan of San Juan Capistrano. Thank you to my salesman Juan Torres for your kindness and undivided attention to my car buying experience. Juan answered all my questions in a very honest manner, he worked closely with Jon in finance to help me get my payments that worked within my budget. And a big shout-out to Jon in finance, even after it was all said and done and I had left the dealership Jon contacted me the next day and was able to reduce my payments.Jon contacted me again 2 days later and was still continuing to work on my loan and was able to reduce my payments even more and also reduce the length of my loan. Never ever have I been to a dealership that once I left they continued to work tirelessly on my loan to reduce payments and make life just a little bit easier during these uncertain times. Thank you again Juan Torres for being my salesman I couldnt have done it without you. Thank you Jon and the finance team for all your hard work. Stay healthy and God bless Patricia Arnold.

The salesman, Tyler Sherman went above and beyond to make sure all of our needs were covered and we had a great buying experience. By the end of the day we left the dealer with the car we wanted from the beginning. We appreciate all your hard work.

Smaller dealership - personal service. I get my altima serviced here. First name basis. They dont get a lot of foot traffic as they are off the beaten path a bit. Nice folks. Have not purchased a car here yet, but would consider them.

Went to this dealership after visiting 3 other Nissan stores to no avail was about to give up on a Nissan then my wife and I had the honor of meeting with Moe the manager @ Nissan of Capistrano was so refreshing to have someone who understood my wifes needs with out all the pressure got us the nissan we needed within our budget in a extremely timely manner with nothing but the most respect for this dealership will tell all of our friends and family thank you Moe.

By far THE BEST car buying experience I have had! What began as a casual browse online, I was contacted by Tyler Sherman’s team. After a few months contemplating, I reached back out. I explained my current situation - unsure of what I can qualify for as I have run into very difficult times. (As with so many during this pandemic) Tyler was reassuring, and invited me to come and view the inventory.After having to reschedule our appointment due to work obligations, I finally made it to the lot.Upon arrival I was greeted warmly. I was directed to Tyler and with a calm, confident greeting I expressed again my concerns and my needs. Without any hesitation he provided a tour of the cars that fit my criteria and brilliantly provided details, facts and information on each.Took a drive in the prospective car I was looking at and once we returned, Tyler made me feel comfortable covering the next steps. Once the application was complete, the manager Ayden introduced himself, asked a few questions and went to work to qualify. As we waited, Tyler answered all of my questions with ease. I never once felt pressured, never felt the need deposit more than I felt comfortable to or agree to higher monthly terms.Ayden returned with my approval and negotiated the terms effortlessly, assuring that I was completely satisfied with all of the terms-which I was!Both Tyler and Ayden went above and beyond to make me not only content but absolutely thrilled about my decision to get into a great Nissan Rogue-a killer deal at that!Thanks guys, I really appreciate it and will return along with referring anyone looking to purchase without the cliche “sales-y” experience.Amanda

Great, easy experience! Would recommend

Came here with my daughter to purchase her first car and the staff was very friendly! Especially angel the salesman who made this whole process easier!

Ashton Keshtmand provided exceptional service and absolutely delivered exactly what he promised and even a little more. We walked away extremely satisfied and felt we got a very good deal on our new Murano. I would recommend Ashton to anyone looking for a new or used Nissan.

If I could rate it 0 stars I would. Dont ever go here. They lie to you and tell you prices and then corner you. Ill go talk to the manager 4 times and lied every time about what was available. We wanted the 50 dollar promotion for the test drive and was denied. Dont ever go here.

I have been paying a $12.00 ‘rider’ insurance police on my Nissan finance. It covered little things like cracked rims and lost keys.8 months ago, I lost one of my two keys and finally went in to replace it. Although the service tech was pleasant and verbally helpful, he had to contact the claims dept. Because it was a Saturday, he could not contact them until Monday. That was a week ago. He still has not contacted me.He did find me in the computer files. He has my address, cell phone number (and email address, I believe).I’m planning to call him early next week with a follow-through call. If I can’t get a new key, I will cancel this rider policy. $12 per month is $144 per year and $720 total before the car is paid off!

Ask for Angel and Tyler! They’ll make sure to give you a great deal!

Needed Brakes service manager explained why needed what needed etc was very personable and helpful

Would not recommend shopping here. I inquired about a used Nissan Titan Pro-4X the have on their website for the price of $37,690. I started to negotiate price and they said that with the dealer add ons that they could not work with price on it. They gave me a list of the add ons, I told them to remove them, they then proceeded to tell me that the advertised price does not include the dealer add ons. They have a disclaimer on their site that the dealer can add those add ons and to them this seems fine. To me its a shady way of doing business, the advertise the truck for a certain price and when you arrive they give you a higher price. They need to be upfront and list those add ons with the price they are looking to get out of it.

Well I miss Gary but Victor was so sweet. He explained the process, got me a car rental and tried to make things go as painless as possible.

Brian was very nice and professional. He explained everything in detail. I was there for a routine service which was provided smoothly. Then Brian explained to me what would be needed in the future. I never felt pressured.

The service department is amazing! Honest, friendly, and professional every time I get my vehicle serviced at Nissan of San Juan Capistrano. Gary, Tim, and Jeffrey thoroughly inspected my vehicle and provided the necessary services to prepare me for a cross-country trip. Gary always takes great care of my vehicle; he personally checks on the service progress and gives me updates. I know Im in great hands at Nissan of San Juan Capistrano because of Gary and the service department team! Thanks, guys, and Ill see you next time!!

I had a great experience visiting this dealership, and being helped by David F. and Ayden. I came to look at the new 2020 GT-R. I didnt end up buying the car during my visit, because I wasnt ready, but they really gave me a great experience while I was there. When I first arrived, I went to use the restroom. When I came out, David had opened up the doors, hood, trunk etc. of the car and it looked stunning when I walked out. I felt at ease here, and didnt feel pressured. Thanks so much David and Ayden!

They made the process fairly painless. Quick response to my emails, sent a video of the vehicle I was inquiring about. Followed up with an appointment. Had the vehicle waiting for us when we arrived. Very professional staff.

Making an appointment was quick and easy. My car was promptly serviced and in the time frame quoted. And it was a most pleasant surprise to receive a shining clean car. Thank you for great service.

I have to say that Allie and Marco were amazing. From when I was looking online at a great car and just clicking the link contact dealership and put my basic info and hit send, I got a phone call by Allie within 5 minutes( this was at 9pm) asking if I had any questions about the beautiful car to call her anytime!! Wow prompt service!! I was impressed!! They really took care of me when I came up to seen the car and had to barely any work. Even the finance guy was great too making the process easy and simple!! I got a great deal!! I’m very happy!! Thanks guys!! Your awesome!!

David and Manny are great, they were very knowledgeable and patient to show us different cars we wanted to see. They have a great selection on used cars and are competitive with other dealers. We will definitely be back when we need another vehicle.

Beware beware beware when you sign your car contract with them: They charged us (my mother and I) $995.00 for GAP insurance, they also told us that our credit union wouldnt go over 60 month payments on our new car. (That was a lie). We refinanced right away with our credit union, they charge $299. For GAP. Im not sure what the average cost is for GAP but to charge that much more is a rip off to me. Now lets add more proof of WHY YOU DONT WANT TO GET RIPPED OFF AT NISSAN. DAMIEN their finance manager and Jonathan (their former sales manager) were in it together and illegally changed our contact. I actually have both contracts to prove the fraud. They are crooks and should be audited.

Marcos gave the best customer service I’ve ever experienced when getting a car. He gave the exact info I needed and asked for, and had everything ready for when I came into the dealership. All I had to do was sign and was on my way! He was with another customer when I got there and apologized and said he would be ten minutes, he was back in less than five. An overall great and painless experience!

Called 30 mins ago to check for a truck in stock. Drove over from Corona to check it out. David told me come and see it. Of course it wasnt there. Need honest serious dealers. Not these guys

Everytime I take my car here, theyre very helpful and friendly! Always pretty quick service too! Ive had my Nissan for 8 years and always come here for my oil changes and have never had a bad experience at any of their locations!

So much more than just good service. I was made to feel like the most important person to walk in the door. Warm greetings, WiFi, car washed with oil change and beverages and snacks while you wait. My agent let me know status of my car and came for me when it was ready. It’s funny. I’ve never enjoyed getting my car fixed but at Nissan San Juan Capistrano I do.

I have purchased 4 trucks from Michael Shelby the fleet manager. I have found him to be an excellent resource. He has the experience and expertise you want from your dealer. There is no one else I would consider when I make a car purchase.GREAT JOB MICHAEL !!!!THANK YOU!!!!!

Brian the service advisor was excellent. Diagnosed my issue. Was very attentive and informative. Explained issue in detail and made me feel confident in the service.Thank you.

The sales rep and finance were both very respectful and helpful, staying within my specified preferences. All the new and used car prices were great deals.Overall, very pain free buying experience with great deals for various options.

Everyone was very nice especially the guy who helped me. Very professional and kind, was willing to answer all of my questions. Noticed they wer short staffed but he went above and beyond to help me with my needs.

I enjoy knowing that when I leave, my car is safe to drive and is operating as well as it should. The service staff is attentive, friendly, and eager to help.The sales staff, whether I am interested in buying or not, always have a warm greeting and are never pushy.

It was easy quick process. The saleswoman were very friendly, honest and not pushy at all. Finance dept was very professional. Sales manager was helpful however provided some responses to my questions that were not convincing. All in all it was great experience.

My fiancé and I met with Lana yesterday. Automatic 5-stars for her walking up to me to firmly shake my hand! Weve been to a few dealerships and most times, theyve blatantly ignored me...leaving me to be the one to introduce myself and shake their hand. 🙄She was very informative and honest.Lana and Marcos gave us some numbers without playing any games. I do hope well be doing business. In the meantime, I wanted to share my experience there. Wonderful customer service!

It was exceptional

I had an outstanding experience with Ashton’s customer service in San Juan Capistrano Nissan.

Had a good experience here! Worked with Tyler in the internet dept

Tyler was extremely helpful in every matter of purchasing my rogue.

My car was perfectly taken care of during the service and Brian was proactive about contacting me about other issues. I feel so much safer now knowing that my car is operating at optimal capacity.

Had a great and stress free purchase with Aly and Marcos. Great team and nice place to buy a car. They worked hard to make it happen

Everything was done to perfection! And Gary is my favorite service rep there! They didnt completely clean my engine so the next time I go Gary will have them clean the engine. Love me son of Capistrano!