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Motorcycle DOT Inc - Solomoto Parts
32118 Paseo Adelanto #5af, San Juan Capistrano, CA 92675, United States
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Motorcycle DOT Inc - Solomoto Parts

Comments
Ry
Review №1

Okay so this company was absolutely great I had a race coming up I ordered a 42 tooth sprocket for some extra leg room and the long straights over at homestead international speedway and Sebring over the last month and they quickly contact me and let me know that the 42 tooth wasnt going to be in stock and they had the 43 tooth for me right away and that they could ship it to me instantly great guys to deal with theyre really not to the park and got me my product ASAP when I needed it and they were very clean clear and concise when it came to talking to me back and forth and getting everything arranged absolutely great company to deal with they deserve your money and the pricing is absolutely phenomenal and they carry products that a lot of other suppliers dont happen to have in stock theyre extremely resourceful I suggest you use them.

Ra
Review №2

Tremendous customer service. I ordered a part from them and it was missing a piece, which wasnt their fault. They called the manufacturer as soon as I brought it to their attention and the missing piece was air mailed to me the next day.Also good to note that the tracking number for the part was sent to me shortly after I got off the phone with them.We will definitely be using this place again.

Vi
Review №3

This was my first experience purchasing parts from Solomoto and I wouldnt hesitate using them again. The original part I ordered hadnt shipped within the expected shipping window so I contacted them via e-mail. I had a response the same day saying the part wasnt available due to supply issues, so they quickly got me set up with a suitable replacement. The best price, quick shipping and constant, ongoing communication with Vince, the customer service rep. Overall, super pleased with the experience.

Ot
Review №4

I called the company to see if they had a military discount. I spoke with Mike and before I placed the order he wanted to make sure they had it in stock. He called back confirming they did. I placed my order, he applied the discount and also had a rush applied to get it in the mail the same day!!! I must say this is an awesome company if you need parts/gear. I highly recommend doing business with them! Thank you once again Mike for your help and speedy process.

Ma
Review №5

Awesome motorcycle gear retailer. Purchased a set of Alpinestars MX boots from here. The purchasing process was super easy and I got a super deal. They threw in 2-day shipping as a courtesy. I’ll definitely be buying from here again. Very professional and top notch service!

Ja
Review №6

Amazing customer service!! Both men in the shop are super sweet and willing to help any way possible. I will send all my friends their way if they need a helmet or motorcycle gear. Thanks again!

Re
Review №7

I got a new Exhaust Vance and Hines, the sound and the design are super cool and good price.The service was great, they sent it to Mexico, very reliable company.I really recommend this store to buy gear and equipment.

Ro
Review №8

My order for Pazzo levers were delivered earlier than I expected, with excellent customer service from Mike. Mike offers great support and is very knowledgeable with the product. I will be going back to Motorcycle Dot/ Solomoto in the near future for gear and additional parts. This is a first time purchase from these guys for my 2019 Honda CB1000R, and they have exceeded my expectations from the day I placed this order. I give Mike and his team 10 out of 5 stars.

Ah
Review №9

It as the best buying experience ever. I had brief communication with the seller and I was able to get all products information and decent evaluation of multiple options then I got the best deal. The option recommended by the seller turned to be the best matching my needs

sk
Review №10

They had my helmet in my size. The guy spent 15 minutes on the phone and sourced it. I love my new helmet! They have a bunch of cool spline all-star stuff in the shop! Very friendly!

Ty
Review №11

Mike really helped me out in ordering some brake pads I needed in the next two days for a track day I had here at Auto club speedway. Mike made sure the order was placed the same day and Ill be getting the brake pads the next day. Thanks again for your awesome customer service and fast shipping

Ri
Review №12

Great customer service, Mike the owner was willing to make a purchase at the end of the day pick up the product and allow me to pick up the exhaust after hours. Great experience! Try Solomotor Parts if youre in southern California!

Hi
Review №13

I had ordered a Joe rocket leather jacket from eBay, I received a woman’s jacket instead.I must say (Mike) Did an awesome job by replacing the jacket!!! I received the right jacket the next day.I highly recommend these people!

Mi
Review №14

I am very satisfied with my helmet purchase with Motorcycle DOT.At first, I had an issue with the size but after I contacted the seller,they promptly replied and assisted me Thanks to Mike for being so helpful and professional.

Da
Review №15

Mike was absolutely A delight . He is on the top of his game answered immediately not only that he had answers to all my questions and help me through everything with patients . In the future he is the only one I will go to when I need help . I highly recommend him and his company . Sincerely David :)

Ai
Review №16

Mike was awesome. Very helpful and he knew what I needed right away to keep me safe in the road !Highly recommend this shop.

Vo
Review №17

Cancelled my order as fraudulent without any explanations.One of the worst experiences. Wasted time and money. Will buy from another Alpinestars dealer.

Le
Review №18

Mike and his company are great. I ordered a new jacket and helmet from him and 24 hours later i them.Fast shipping and great prices.

Ca
Review №19

The products the we ordered are of excellent quality, well made and great style. The seller, after lodging a problem with regard to a missing item, was excellent! Called us directly and replaced the item without any issue.

Au
Review №20

Great selection of products at a very reasonable price! Shipping was fast and arrived on time. I would definitely purchase from you guys again!

li
Review №21

Great customer service. Very good product and reasonable prices. I highly recommend this company.

Ca
Review №22

The seller (Mike) is very nice.

jo
Review №23

Motorcycle Dot helped me purchase equipments for my first bike m, I was clueless about kinds of helmets and other important protective gear, they explained each item and gave me options to choose from. The sales rep Mohavy made me promise him not to do any wheelies 😂😂😂. Excellent learning experience, knowledgeable staff, and a great customer service.

K
Review №24

Great customer service. Very helpful and super knowledgeable! Will definitely buy from again!

Sc
Review №25

The owner is very likeable and easy to communicate with. You are running an outstanding company!

Sh
Review №26

This Company REALLY seems to care about their customers. I had to do an exchange & it was hassle free!!! Highly recommend!!!! A+++

Wa
Review №27

Nice place... good products ... I loved the atmosphere you feel the spirit of family business

Jo
Review №28

Solid mix of product, on time shipping, and wonderful customer service! I highly recommend Motorcycle Dot!

Te
Review №29

!!!!RIP OFF REPORT!!!!! THIS PEOPLE RIPPED ME OFF. THEY CHARGED ME $30 FOR A RETURN SHIPPING LABEL ON SHOES THAT WOULD HAVE COST ME $10 TO RETURN!!! DO NOT DO BUSINESS WITH THEM!!! CROOKS!!!

Di
Review №30

Rude, no customer skills, hangs up on customers, ..... And to top it all off you would not quit talking about my husband after several attempts. I do not recommend anyone to sell to this company or buy from it either!

Ja
Review №31

This place has the selection of a very large retailer but with the customer service of a small town business. I hate not being able to get ahold of someone when you have a question or problem and so I really appreciate that Motorcycle Dot goes the extra mile when you need them!

Pu
Review №32

Shipped the wrong part to me does not fit the bike cannot reach them by phone or email I would have rather donated the money to a charity

Jo
Review №33

Ordered a complete light kit as shown in picture and description from here online received just a single headlight.Thanks for the false advertising👎

Sa
Review №34

Thank you for the good service!! Ill buy again soon.

חי
Review №35

Excellent and fast service

TV
Review №36

Goes above and beyond for their customers!!

Information
17 Photos
36 Comments
4.5 Rating
  • Address:32118 Paseo Adelanto #5af, San Juan Capistrano, CA 92675, United States
  • Site:https://motorcycledot.com/
  • Phone:+1 949-542-8713
Categories
  • Motorsports store
Working hours
  • Monday:Closed
  • Tuesday:8AM–4PM
  • Wednesday:8AM–4PM
  • Thursday:8AM–4PM
  • Friday:8AM–4PM
  • Saturday:8AM–4PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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