I brought in my glasses that I sat on and broke (busted screw, bent frame). The very friendly staff not only were able to extract the broken screw and straighten the frame, they also cleaned up the worn finish, making them look as good as new! I also like the way that frames are presented on the wall, showing base prices and allowing easy comparison.When Im ready for new ones, I will be returning soon!😊 Many thanks to the staff!