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Jiffy Lube
110 Higuera St, San Luis Obispo, CA 93401, United States
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Jiffy Lube
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Ti
Review №1

Nice and professional. They did a great job. A little pricey. I would return. See Joe, hell take care of you.

Mi
Review №2

These guys are so helpful and efficient and willing to get you in and out and will always honor coupons I find online.Lorena is an exceptional manager

Ma
Review №3

Service was quick, friendly and well done! Perfect for a senior on a budget! Thank you for such a pleasant easy experience. I did check another similar business, it seemed as though they found me too annoying to answer my questions politely.As I age, I value good manners more and more...Thanks to a wonderful Team!

De
Review №4

I recently had an oil change done at a Jiffy Lube & my check oil light came on saying my oil level was low. I was on a business trip & drove to Jiffy Lube shared what was going on & immediately Joe helped & went above & beyond to check my tire pressure & added the oil that I needed & reset the settings on my car. Joe was very helpful & professional. I can’t thank him enough for his help.

Pe
Review №5

Positive, kind folks who take pride in their work. Wonderful experience.

Se
Review №6

They are to overpriced! Rip off! It cost me $72 dollars for a basic oil change high mileage oil. That was with a military discount. They offered to change my cabin air filter and wanted to charge me close to $60 bucks for one. I said I will do it my self. Went down the street to auto zone and got a cabin air filter for $20 bucks. Not going their again they are way to expensive. The only plus was the staff was polite. I will do my own oil changed from now on. Jiffy lube more like jiffy screwed or jiffy robbed.

Br
Review №7

Helpful and friendly staff and great service. Big shout-out to Joe and Kyle! They were great. Definitely will be returning next time I need my car serviced.

Sh
Review №8

We were helped by Oscar and Angel. They were both extremely courteous, professional and helpful. They also helped to find us the best deal. Overall, we had a great experience. Also, the house of bagels is right next-door, and that was delicious!

Ki
Review №9

I went to get an oil change which was done in a timely matter, but under the labor charges it said the interior of my car was vacuumed & windows cleaned which did not happen.

Re
Review №10

Everyone was so professional and knowledgeable about my vehicle. Went in for a simple smog and came out with a whole list of repairs needed for my vehicle. I would’ve never known my vehicle was that close to blowing up if it weren’t for these guys! The smog tech especially, I think his name was Fabiola, was super nice and professional. Would definitely recommend getting the Lube experience from these guys!

Dr
Review №11

Came in for an oil change, and for whatever reason one of the technicians used the drivers side power seat adjustment. I saw them moving my seat, so when I got my car back I tried to readjust the seat back to its original position, only to find it not working properly. All the employees denied moving my seat, and would not tell me what had actually happened. I would not trust this place, if they make a mistake they will try and hide it and will not tell you!

Sa
Review №12

The service was fast and the personnel very polite and professional. I would definitely recommend this location. A big plus there’s a small little coffee place next door. Great coffee and a good place to wait.

Ju
Review №13

The team at this store is very professional and friendly. They give excellent service and attention to detail. I highly recommend this Jiffy Lube!!

He
Review №14

The technicians and supervisor are friendly and knowledgeable. I almost accidentally drove my car off of the curb, and the technician saved me from definite auto body damage! They are always looking out fir their customers

Cl
Review №15

The staff was all very friendly, and I was in and out of there fairly quickly. Several other customers came when I was waiting, and it looked like the staff was very quick to attend to them, also.

An
Review №16

The staff went above and beyond to provide me information on an issue with a part in my vehicle that is not CA emissions compliant. Really great staff that really seem to like what they do and have a very positive attitude towards all their customers.

De
Review №17

Went in with low tire pressure light on Rental car, they had us in and out with a new tire on in less than 30 minutes (nail in tire) We had a wedding to go to that day, from out of town and we were so frazzled and they were all so helpful and professional, they were wonderful in calming us down!

as
Review №18

These guys are legends. I’m on a 6 week roadtrip in my van and they fixed what 4 mechanics and $3,000 couldn’t. They were super professional and transparent about everything. I came in contact with about 5 people total during my service and everyone was super kind and helpful even before I got out of my car and handed over the keys. If I lived in SLO I wouldn’t be going anywhere else! Great teamwork guys, thank you!

Wa
Review №19

The staff was very nice and welcoming. I had a leak after being serviced here, but they were quick to help and make things right again. An all around good, community building business and friendly people who are happy to help.

Ca
Review №20

Kyle and angel hooked it up!! They went above and beyond their job titles and worked from the kindness of their hearts. They are knowledgeable and fair. The team is great and patient. I’ll be back.Thanks again boys!

Ro
Review №21

Can’t say enough good about this Jiffy Lube!!On my way from Delaware, passing through on a 4 week road trip and needed an oil change for my oversized vehicle. They went above and beyond the call of duty. Thanks especially to Angel who did a great job with a “can do” attitude.

Sa
Review №22

Came in for a SMOG check and they had it done under an hour. Great service and great people. I’ll be back for sure.

Ch
Review №23

These people were great! Extremely friendly, efficient and professional. I would get my oil changed there every time. They were funny and shared great energy together. The whole process was quick and seamless. Cruise by this shop anytime you need service.

To
Review №24

Very professional shop, each employee was very courteous and attentive to the customer.

Ju
Review №25

Service was done quickly, but through. No trying to sell some additional services. All the staff, are very competent, and friendly!

Ta
Review №26

They helped me before I even stepped out of my car! Nice and friendly staff. Happy people usually do a good job so thats a good sign

Jo
Review №27

Had transmission fluid exchange. Job done faster than I expected. Got a little over $15 off with a senior discount

Pa
Review №28

The mechanic (Kyle) was amazing, very helpful & professional. He took care of the problem right away and even did couple of extra items by checking the other tires air pressure. He was great and got me back on the road immediately. Thanks

Zo
Review №29

Efficient friendly service. Only place I go to

Al
Review №30

The staff is phenomenal. They are kind, efficient, and thorough in their work. The fastest and most pleasant experience I have had with an oil change yet!

Se
Review №31

Faster than expected. Knowledgeable and considerate staff.

Bi
Review №32

The staff at the SLO Jiffy Lube were kind, courteous, and very helpful in getting me and my car BARNEY back on the road. They explained to me what needed to be done and got BARNEY ready in a JIFFY.

Na
Review №33

Dishonest sales tactics and WAY overpriced when I was quoted a tires replacement.UPDATE: The owner Sean Porcher, personally contacted me and made it right. I was very impressed with the prompt response and willingness to go the extra mile to make the customer happy. I DEFINITELY recommend this location for your next service. Great customer service.

Ky
Review №34

I have to tell ya, the guys here are phenomenal! Sure its a bit expensive but the care they give when taking care of your vehicle is well worth it! Ty guys for always being there when we need you

Sh
Review №35

The service was great and the people very friendly and helpful. They reviewed their work and made sure I was satisfied.

Mi
Review №36

When I got there I told them I wanted an oil change and transmission service. They did the oil change and pulled the car out I asked about the transmission service so they pulled it back in. Then drain about 1 1/2 quarts of transmission fluid and tell me the fluid is filthy then put 1 1/2 quarts back in they did this 3 times for a total of approximately 4.5 quarts keep in mind the transmission holds 7 quarts the last time they did it the fluid was the same color as the first time then try to charge me 200.00 for the transmission service. I complained about the color of the fluid still coming out of the transmission and was told that it was done so I had to pay for it I argued and they knocked 50.00 off I still fill it is not done properly and will have to take it somewhere else to get it done right where they drop the transmission pan clean out the pan and change the filter. So moral of this story is dont get your transmission serviced here it will not get done right and had I not been watching I would not know it was not done properly there is no transmission dip stick on this car so you cant just check the color of the fluid easily. After the owner reviewed this he offered and gave me a full refund for the transmission service

Ba
Review №37

Very nice people and service. Checked my leak and didn’t even charge me.

Sa
Review №38

Had to wait a little longer because the person in front of me went to eat somewhere. Other than that everything went smoothly I noticed my windows werent cleaned.

Ta
Review №39

These guys are awesome and very hard working and as to the Karen that was there when I was.. have a little patience, I promise you’ll be happier for it.

Je
Review №40

Not great. Did not disclose the price of extra work and did not explain work car needs.

Li
Review №41

I had a great experience at Jiffy Lube. It started with my phone call to find out how much an oil change would cost. Lorena answered the phone and she was so pleasant and helpful. Of course I called another place inquiring about the cost for an oil change and they were actually like $5 cheaper but I was so impressed with how friendly and helpful Lorena was that I came here. They got me right in and did an excellent job. My entire experience was fantastic. I especially want to point out how courteous and helpful Lorena was. The way she treated me on the phone was the whole reason I came in. Give that girl a raise!!

Be
Review №42

Workers were really friendly and time efficient. They were able to drive my manual car as well which was great! Will be coming back when I need another oil change.

JE
Review №43

I got right in business was taken care of immediately and professionally excellent customer service

Je
Review №44

Best Service ever! They work hard and keep you updated on what your car needs.

Ma
Review №45

Went in for oil change and transmission oil check. Answered all my question in professional way and no push to do any thing. I would come here again if I lived here. Was here for vacation at beach

Or
Review №46

If you see Kyle, the man with the gnarly sleeve and drummer enthusiast tell him I said that the small care package for a future rocker was successfully delivered. Great guy.. Happy Holidays everyone. :)

Lu
Review №47

Kind of pricy but they took us in 2 minutes before closing and did an oil change in less then 10 min. Pretty fire.

Jo
Review №48

Nice place, but over charge for a simple smog check! Disappointed, and charged $68.

Jo
Review №49

The person who greeted ne, Lorena, was friendly and had a good sense of humor, (which is something I appreciate). The rest of the crew were kind and busy.

Sm
Review №50

The staff was excellent very friendly and professional

Ma
Review №51

Service is ok, location is little hard to get into if you not use to the area; normal car service at times they will try to give more work towards your car then needed for more pay

To
Review №52

The service was professional, timely and complete. The personnel were courteous and complete

El
Review №53

Flush my radiator, they rock..Good team. Angel is the man. I go to Coles dealership 5 years.. Theyre ripping me a new one . I come here to jiffy lupe slo and honestly and customer service is there vibe. Angel thank u so much

Xa
Review №54

Excellent customer service,fair price,fast,dedicated work force.

Pa
Review №55

As I was paying, they informed me that my “check engine” light was on when I came in - which is simply not true. When I disagreed, they insisted. I asked why it was on, and they said it would cost me $120 to diagnose the problem. If my light had been on, which it was not, would they not have informed me of that before performing service? Is that not what any mechanic on planet earth would have done? I like the service, but do not appreciate being lied to, nor do I appreciate that they would not accept responsibility. Fortunately, the light reset after driving a few miles and restarting the car. No harm, no foul, but the lack of integrity put me off.

Da
Review №56

$69.95 for a basic oil change.SUCKS.Go to MEINEKE ONLY $29.95 SAME SERVICE. WHY WAIST $40.00???

Sa
Review №57

Fast friendly service. Showed me what was recommended and let me choose my option

St
Review №58

Very quick service.

ho
Review №59

Yeah they do good work but every time I come here they don’t put my E brake in the Cars when they put your cars outside it’s like down the hill they have to use the emergency break and they don’t do it that will messed up the transmission

Hi
Review №60

Great customer service and quick service. Kyle took great care of my car. Greeted right away and taken care of right away, easy in and out first thing in the morning.

Ti
Review №61

Fast oil change, they were done before I had finished my coffee 👍🏻

Dy
Review №62

One of the mechanics at the store lied to me about the condition of my vehicles brake fluid by showing me a litmus strip with the brake fluid on it and telling me it had high levels of copper in it in order to up sell me an almost $100 service to replace it. Brake fluid is a lifetime of the vehicle fluid that does not need replacing.

Ro
Review №63

Very prompt and thorough.

Sa
Review №64

Can’t beat jiffy lube! Always fast, efficient, and quality service. I have no plans of using any other shop or service for the rest of my life

Pa
Review №65

The team is always courteous, professional and very kind. Their also conscientious about COVID19 protocols.

An
Review №66

The service was great and the staff is very professional. Kyle was especially helpful and addressed my concerns with a professional attitude. In fact Ill be returning in two days for some additional service recommended by Kyle. The service here is greatly appreciated.

Di
Review №67

Love this place they have great service and all your needs are met thank you

Mi
Review №68

I am so grateful for the professional and trustworthy service Kyle and his team gave me. Due to covid, I am laying over thousands of miles from home: I needed tires and a new battery (along with my oil change) to get back home. Kyle gave me an excellent recommendation and price for tires: as a 61 year old woman traveling alone, I really have to rely on professionals to help ensure I get home safely. With Kyle and his San Luis Obispo Jiffy Lube team, I was in good hands. The tires have great handling and a quiet ride: and importantly to me during covid, Kyle accommodated my request to have all this work done while I remained in my vehicle (to safeguard against exposure to surfaces inside my car.) Thank you (!) so much for helping to ensure my safety and peace of mind.

Sh
Review №69

These people are awesome!

su
Review №70

Very, very expensive. Everything else is fine

Th
Review №71

Very fast, friendly, genuine staff. Work was professional as usual, and I will continue returning to this location as I have for years.

Dr
Review №72

Very helpful with all questions I had and super respectful and positive. Told me it would be about an hour and got it done in 25 min! Highly recommend 11/10!

Ma
Review №73

Great service with knowledgeable people. In and out very quick!

Da
Review №74

Great atmosphere. Kyle was super helpfull and I could tell his guys liked him and worked hard for him. No BS. I was in and out and even got a quote on new tires.

Me
Review №75

Facility was clean and I was happy to get my overdue oil change in a pandemic without getting out of my car. Price was about expected and brought in a coupon to bring it down about 10%. Worth it for the convenience and quick work. Everyone had face coverings and stayed as far apart as can be expected in a garage. Glad they are being safe.

Ry
Review №76

I’ve been happy the last couple times I’ve gone in for an oil change. The prices are a little higher then what I’m used to but if you take the time to look online there are coupons available for use. Overall I’m happy with the service I received and will likely he returning.

Br
Review №77

My wife recently stopped in for an oil change, and an oil change alone. As expected, they pitched the your three year old car needs everything that we offer replaced. Fortunately, she only took the $100 ($60 too much) oil change, $60 rear diff flush ($30 too much) and $30 (also too much) tire rotation. What does bother me is that they said that the engine air filter should be replaced (see attached photo if it shows up). Ive pulled new filters out of the box that were almost as dirty as this filter. Avoid this place if you are looking for honest business. My wifes lack of automotive knowledge doesnt give you the right to take advantage of her. She ended up paying $215 on the way out the door... Thats one hell of an oil change visit.

ro
Review №78

Greeted by Kyle K. with courteous and friendly service. My questions & concerns were answered in a competent & professional manner. I appreciate great customer service, it’s the liking of a great doctor’s bedside manner as a mechanic. Keep on trucking Kyle🚗 Thanks again.

S
Review №79

This particular Jiffy Lube always makes me feel like they value my business. The people there have always been happy to go above and beyond for a customer. I never went to jiffy lube for anything other than oil changes before going to this location. Now I go for everything. Super cool employees.

Ta
Review №80

For all our car needs

Ed
Review №81

All of the staff were friendly and helpful. Especially the cashier, Kyle, was friendly and very accommodating. I have not gone to them for a while but will use them from now on.

Ca
Review №82

Jiffy Lube: Reliable Everywhere

Li
Review №83

I liked the convenience and the speed of service but I thought it was very high priced. Super courteous employees!

Be
Review №84

Super friendly. Great service. Accommodating! My require maintenance light is still on. Do I need to see a mechanic or did you forget to switch it off?

En
Review №85

Nice folks

K
Review №86

Always prompt and polite! They dont push additional services, just make suggestions.

Gr
Review №87

I’ve always had great service at this Jiffy Lube location, but the efforts of Robert P and Lorena T to fix my headlight was amazing! Lorena special ordered my part for me, got it the same day, and Robert installed it within 5 minutes. I’m so thankful they put in so much effort to make my month-long problem fixed in a matter of minutes. Thanks again to Robert P and Lorena T for all of your work! I’ll be back in a jiff for all of my car needs :)

Br
Review №88

I was treated with extreme courtesy and respect! They helped diagnose my brake concerns and recommend a course of action, manager helped me find and apply coupon for additional savings. I will continue to come here for service and will be happy to recommend Jiffy Lube to all my friends and family. Thanks Jiffy Lube!

Ge
Review №89

I took my car in for an oil change and a Lube job. When I got the car back they told me that they could not do the lube job because it has seal components and they could not get to them to grease them. When I went to pay the bill of $125.70 I feel they should have not charged me that amount since they did not do the job that I originally went there for. Before they put the car on the rack I told them the fluid for my radiator was low and it needed fluid. Their paperwork shows radiator coolant level may require attention I thought they were supposed to add the fluid if anything was needed along with the service. I had to add 3/4 of a gallon of coolant to the radiator. They did not check my brake fluid levels they did not check the air filter for the engine they did not check the brake pads, so what did I pay for? $125.70 for an oil change! Not satisfied. Wont recommend or return again. The only thing nice about the place was the men that work they were nice.

Sh
Review №90

Wow! These guys went above and beyond. They were fast, courteous, and thorough.⚠️ WARNING: Do not buy the Groupon coupon for Juffy Lube! They were not paying Jiffy, so they no longer accept the Groupon Deals.The Groupon coupon turned into a big FUBAR, but thankful they went above and beyond to make things right.Customer service makes all the difference.

Ni
Review №91

Staff was friendly and efficient

Cr
Review №92

They had my oil changed in a Jiffy!

Ke
Review №93

Expensive but thats socialist California for you...

Ni
Review №94

Super friendly staff, made the wait seem short with great conversation

No
Review №95

Knowable and efficient.

Ch
Review №96

Pulled up, they got me in right away and let me stay in my car. Performed service quickly and were super friendly and kind. I have never had anything but a great experience at this Jiffy Lube!

Na
Review №97

Excellent service. Fast, friendly & efficient

An
Review №98

All the employees there were all very nice and professional and there was a very happy vibe. Glad they all still have a sense of humor in this dark time!

Vi
Review №99

Honestly yes, the prices are high--but the service was great! I love that they vacuumed my car, gave me a run-down, etc. Also you can almost always find coupons online so take advantage! These guys are open so much and work hard to give great service. Small waiting room for sure but I came on a Sunday for an oil change and only had to wait about fifteen minutes! Very good experience.

Jo
Review №100

Service was very fast and professional. Everyone I dealt with was very polite and professional. I’ll definitely be returning for future services.

Information
59 Photos
100 Comments
4.1 Rating
  • Address:110 Higuera St, San Luis Obispo, CA 93401, United States
  • Site:https://jiffylube.com/locations/ca/san-luis-obispo/1002
  • Phone:+1 805-544-6698
Categories
  • Brake shop
  • Oil change service
  • Tire shop
Working hours
  • Monday:8:30AM–5:30PM
  • Tuesday:8:30AM–5:30PM
  • Wednesday:8:30AM–5:30PM
  • Thursday:8:30AM–5:30PM
  • Friday:9AM–5PM
  • Saturday:10AM–4PM
  • Sunday:8:30AM–5:30PM
Accessibility
  • Wheelchair accessible restroom:No
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
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