Nice atmosphere when i walked inbi was greeted ask if i needed any help. Just a cool crew that was working and help me purchase my shotgun.

It was a pleasant visit i went to the pawn shop off near the college the 4.5 pawn and got turned down and was told that my 280 pressure washer a loan against it would be only 75-80$ when I was asking 100$ this pawn shop was more than accommodating and actually said sorry on their behalf when its 2 totally different pawn shops. Made me feel welcomed and my business matter and they gave me my asking price. I believe I found my one stop shop. And Mrs.Tina Roy was very knowledgeable and professional and even made me laugh. Give that woman a raise! She made my day when it wasnt pleasant to start off in the beginning. **Update Also have lower prices than the other pawn shops or mom n pop shops offer.****

Let me just say I went in there and were met with high quality service in the ladies that work there Tina and Maria. They have wonderful customer service there and help me out with a good deal on some nice items. They are memorable and funny and I highly recommend them to all. Have a good day good people

Found a very good deal on a Fender bass guitar thanks to Maria who posted and was responsive to ads for the bass on Offer Up. She even responded on her day off. Lots of guitars in this shop right now. Thanks for posting Maria.

Not only does National Pawn have an awesome selection to shop from they also give you a fair price for your own wares. One Employee in particular really made this experience unforgettable, that one Shining Star was named Maria. Maria blew me away with her professionalism and unforgettably charming personality. If you’re in San Marcos it would be a mistake to visit any Pawn shop besides National pawn.

Have pawned sold a few different times and every time was an easy painless experience. Especially dealing with Tina. She was polite and in a great mood and made my day just a bit better. I got a loan oN a Switch today and it was very smooth and fair. Will def return and hope to see Tina again!

When you go ask for Maria. Shes really nice and friendly. Costumer service is amazing and she gives amazing deals. Best store ever!

Great service. Maria and Tina helped me with my perchance and were vary friendly.

They always have something I need at home for a great price! Wonderful people

Never really had a good experience visiting pawn shops until I went to National Pawn and Jewelry in San Marcos. I found a chainsaw Ive been struggling to find at a great price. I couldnt make the drive due to work and was worried the saw would be gone by the time I could visit. Spoke to Maria over the phone and she helped me put it on hold with layaway which is an awesome service. Very nice staff and selection even got a quote on something I wanted to sell and got a surprisingly good offer. About $300 more than my last quote from another pawn shop. All in all a great expiereo. Highly recommend

Tina and Maria were very friendly, nice welcoming atmosphere and great service.

Absolutely great customer service fair prices and a pretty good selection of items. No complaints at all.

Ask for Maria when you go. Not only did she help me on her day off but the customer service there was great. Cheap and definitely affordable when it comes to the prices and like I sd, customer service was great👍!!!

Maria had the best customer service and was very helpful with the purchase.

Maria at the pawn shop is always bright and proactive, helping me enthusiastically to find what I need. The staff in general is attentive and professional. I am a repeat customer because of this. Great place.

Tina and Maria had great customer service. We got a great deal on 2pcs of jewelry. Great over all experience.

I have dealt with this place off and on for the last 5 yrs or so and they have always been great.. Maria was really helpful yesterday. I was on and out faster than any other time and even amy other pawn shop i been too. Not to mention she was very sweey mocd pplite courteous and last but not least very pleasant on the eyes.

Come stop by and see John and Tina they will definitely hook you up here! With deals, loans, customer service.. whatever you need!! They are friendly and willing to go the extra mile for their customers! Awesome place!!!!

Great customer service. Helped me find what I was looking for . Answered all my questions. Would recommend friends and family to shop there.

We absolutely love this Pawn Shop! Maria and Christina are the best! Every time we visit, we are always welcomed! They are always helpful when it comes to loans and great deals! 5 Stars!!!!!

Thank you Maria for your customer service. Youre amazing!!!!

Great service from Maria,always nice and welcome.Help me find amazing gift for my birthday!Thank you.look forward to shopping again.,thank you.

Very friendly! Also, very thorough and fair

Was having a bad week and ms.tina made my day on my birthday..thanks tina

Quick and easy transaction. Maria is very Friendly. Hope to fine more great deals in future.

The staff is always so welcoming and very helpful. I appreciate the time that take with each customer. Good job everyone, thank you.

I sell items on a selling app. A gentleman messaged me that he wanted to buy my items. Normally all my items are pick up. He wanted for me to bring items to him. I told him weather he goes thru with purchase or not at minimum I had to charge for driving the items to him. He agreed and I made myself clear on that point 2 days before. Normally all my items are pick up only in case people change their mind I am not out anything. He didnt want my items(which is ok) but NOT OK HE AGRRED TO PAY $5 FOR MY BRING TO HIM AND THEN REFUSED! Go somewhere where people have integrity and do the right thing. People who do as they say they will do! Take all business elsewhete!

Best service ever Thanks too Maria the sales person

Maria helped me and I have to say that this was NOT the usual pawn shops experience! I saw on on line ad featuring a lens that I wanted, unfortunately I was out of town. I contacted Maris on line and she was able to handle payment over the phone and set the lens aside. When I came to pick it up it was ready to go and I was in and out in in record time, no hassle. The truly amazing part was that the next day Maria followed up with me and made sure that everything had gone smoothly and that I was happy with the lens. ACTUAL customer service! From now on I know who I will be dealing with at National Pawn and Jewelry!

This is an amazing pawn shop. Not only do they have the best selection for jewelry and guns but Ive gotten in a bind a couple of times and theyve honestly surprised me with how much they gave me for my items. They are always courteous and helpful. This is the best pawn shop Ive ever been to hands down! Thank you National Pawn & Jewelry!

Best pawn shop I have ever visited. Customer service is beyond anyones expectations. Super cool people.

Maria always welcomes me in every time I visit very kind person makes the place more enjoyable than any other pawn shop.

I love this pawn shop!I had usually used another local one for years but after it got bought out by different owners, it had less merchandise available and less quality overall.This one had literally everything I was looking for when I first went and the next couple of times after I used them for all the other resources they have to offer. I sold things and pawned things and if you buy the insurance on the electronics you buy, you can pawn them for something else of the same value for up to a year!I always change my mind on things or want a different electronic to try out so this plan works perfectly for me and keeps me still within my budget too!

Very friendly, I have used them twice for loans no complaints, even got a good deal on some turtle Beach headset

I had the most amazing customer service while visiting this pawn store.Tina was very patientt, nice & helped me reached my targeted amount which left me very satisfied! If you are looking to buy, sale or get a loan I recommend visiting National Pawn & Jewelry!

Mary was amazing we talked on Offer up and she held a beautiful Kendra Scott necklace for me she even took my number so if anymore come in I can get first dibs .. love this pawn shop great customer service

Great team very customer service oriented love John and Tina I highly recommend Natl pawn

Friendly helpfull and knowledgable staff. Very fair pricing, taking and giving. Located nicely for in and out ease of cars and foot traffic.

Always fast and friendly!

Maria was great! Helped me find a decent camera at a great price! Thank you guys!

Staff is awesome and give great deals. Also treat people with respect

DO NOT SHOP HERE!!! Woman sold me a broken slow laptop. I bought a protection plan because she LIED and told me I could get a refund if I purchase it. I bring it back the next day and I had to exchange it for another slow laptop. They sell BROKEN things and lie to get a sale. THEY ARE SCAMMERS!!!

Well for starters, nothing is ever perfect. My wife and I have been doing business with this company for quite sometime now and neither of us have been disrespected or been given unfair rates. I just bought a ps4 from them and Maria was such a big help! THAKKS GUYS!

Love this store!! They are very helpful when looking for an item.Tina is a Fantastic employee enjoy working wirh her!!

Tina and John very professional,prices extremely reasonable.I will be back!

Sold my diamond ring & earrings for a citizens watch. They sold me a watch that did not work, didn’t even mention it didn’t work. Asked for a return & they said NO. I can sell the watch back for HALF the price. LIKE WHAT?! Lame business.

Great Service..Great Staff..GOOD STUFF..n Affordable..if NOT.. they work with you.. to get you where you want to be at..price wise

The service was amazing! Rene was so helpful, answered all my questions, and walked me through the whole process! I will definitely be shopping with them again and asking for Rene!

Jennifer and Tina were such a pleasure to deal with todayNot only were they welcoming and very helpful, they also made me aGreat deal on some used tools. Highly recommended and I’ll beA valued customer for years to comeJeff Evans

Great place to pawn and purchase in San Marcos. Rene was knowledgeable and easy to work with. I will be back!

My top place to purchase good equipment, entertainment, recreation and everyday needs. Always at a discounted price.Thanks, National Pawn & Jewelry you never fail when I need an item fast.

National Pawn is the nicest pawn shops I’ve been in! They were very clean and all staff were dressed very nicely. Pawn broker Alex was great assistance! I told him what I was looking for and he helped me out greatly picking out a guitar for my son. He also offered me a great plan just in case something happened to the guitar. My overall first experience was great!

Today I was offered $30 for a $1000 ring! These people will try to low ball you! Well I can say this for the older lady that was working there today. Bad service and she will try to trick you into selling for a price youre not happy with.

I had a great experience at national pawn the other day. Tina, one of the managers was very helpful. Tina was well informed on everything I was asking her. She portrayed a certain passion in her job. You dont usually see that in an employee. Sure they are there for the money, they usually have to be. Tina however, was different, I noticed she was also helping out 2 other employees to help their sales. I find that rare. I hope she is well compensated for her efforts, its rare to have someone that passionate in their work and people they want to help. If her upper management arent taking care of her, that would be sad. Thank you Tina for all your help. I will definitely send other people I know your way. Keep up the good work. Hope your management sees your passion as we do, and acts accordingly.

I’m a college student and the beginning of the semester was rough as it should be. I needed to get a grip on my financials fast and was able to speak with Marissa and she got me the money I needed. Customer service was overall great, thankful for her assistance and not just treating me like another customer who may walk into the store at any other local pawn shop in town. Also, some pretty cool items in stock so go check them out!

People who work here are nice and they are always good to me good place and food deals here

I really appreciate the staff, very professional personal. Thanks for your service

Thank you for your help and thank you for your professionalism every time I come in service is quick Everyone’s polite the store is always clean prices are always reasonable. And when I need some money they give me good deals on my ponds.

Awesome experience with Rene. I highly recommend this store, they have the best selection in jewelry and the best prices in town on all merchandise 👍👍🙂

Rene was very helpful and understanding. I would recommend him and the company. Everyone seemed friend and the place was clean and inviting.

Thank you Maria for the fast and friendly service.

First time ever selling anything and the whole staff was amazing! I was nervous having never sold anything before but it was such a great experience. We received way more than we thought we would get. Unbelievable customer service and work ethic! Even chatted with us about our football fandom. Will definitely be going back both for selling and purchasing! The prices (though) we didnt buy anything looked great and with Christmas coming up. Well be looking here first!

Trash customer service.Ive walked into this place 3 times since 2015 and each time Im looked at like Im going to steal something and never get asked if I need help. Ive gone in there with the intention of buying:1st time: pistol 2nd time: Generator and 3rd time was a laptop.I frequent pawn shops alot and I will say that I will not be stopping here again. To the Mexican manager with the colored eyes thanks for looking at me and then ignoring me.

Tina and Eve were great. They helped me find the perfect ring for my husband to buy me. Great price great service. I will be coming back.

Great place to shop. Friendly people that go out of their way to help. Decent prices, and they will bargain with you on the price if you want a better deal. Give them a try, sure beats paying full price for a new piece in a store, when you can buy something that already has a story with history and a better price to top it off. And all at National Pawn and Jewelry!

Jennifer McCabe was so patient and helpful I came in on a budget looking fir a computer for my daughter and she went beyond to meet my needsAsk for Jennifer she was awesome

I had such a great experience here! The whole staff was super friendly and extremely helpful! I would highly recommend this place to anyone looking to pawn, sell, or buy.

Came here looking for a pinky ring. Tina and Eve were great. They showed me their great selection and I was able to find the ring I wanted. They worked with me on the price. I will be coming back for sure.

Been a long time customer theyre always helpful and courteous. Very friendly and quick to help with any loans I have

Great Pawn shop. Staff was really helpful. Alex was super informative and got me a great deal on my camera. Overall experience was excellent!

Sales guy George did a great job treat you like family... The overall products that they have their for sale they try to keep up and they try to make sure that theyre good shape and theyre trying to sell you something thats a value.. A lot of pawn and loan stores dont really care but they do give me a call go by and visit with him tell George hello and hell help you try to make a deal with you have a good day

Jennifer customer service is exceptional. Very good products and very nice and professional people working here.

Jennifer was very helpful and the gentleman working there was taking all measures to keep the people safe during the covid19. So I felt great and safe shopping.

Alex was very helpful in finding the perfect TV for my house. He offered me warranty on the TV for an awesome price and the store was really clean and organized. Will definitely be going back for any future needs!

Tina was very attentive and sweet. I highly recommend you ask for her assistance. Shell give you a great deal and wonderful customer service.

MARIA G is new and awsome addition to the National Pawn Team very Nice ready to help you find what you need and Gina has always been a Big Help the whole staff is very Knowledgeable and Fair always trying to give you the best deal possible My go to pawn shop for all my Bargain needs and they never seem to disappoint. Check them out at the San Marcos Location!

Went in to try and find a nice watch as a gift for a family member. While I was there I met Marissa who made sure I had all the help I needed throughout the whole process and was very knowledgeable. I will definitely be going back soon!

Always professional and I always get what I need. The friendly staff is very accommodating and welcoming. I highly recommend them to anyone who needs their services.

Searching the Facebook Market I found something I needed as an hvac/r service technician some manifold gauges. The brand of manifolds I found are FIELDPIECE SMAN360 for HVAC/R field service. They looked to be in mint condition, I made an offer to the Jen who was posting it and who shared she was an employee of the pawn shop . Jen was very helpful and straightforward something I truly appreciate. So after negotiating I decided to obtain the store address and name to go by and see the product in person and make sure they were in good condition and yes they were, so I finished the negotiation price which I felt it was a fair price to me and to feel at ease Jen offered to sell me insurance warranty for an extra mind peace and fair as well price. I feel happy with my purchase and service and even happier knowing I bought insurance warranty.

They’re all great at their jobs. Fast and good service. I’ll come here anytime, I need to,. I’ll love the service and atmosphere here and I’ll always come back to this place and the prices are reasonable for us.

These people were awesome! I went to three pawn shops that day and out of the three they were the best. The first pawn shop shorted me on change, the second one were ok but didnt really talk or try to be helpful, but lastly we had National Pawn who was friendly as soon as we stepped through the doors. Plus they gave me a great deal on the bass guitar I bought. So yeah these folks deserve five stars in my book.

Best pawn shop ever me and my grand daughter went in today to find a birthday gift for my daughter and George gave me great options in his jewelry department forget about the other pawn shops these guys can really rock a great deal for you! #1 in my back.. special thanks to George for not just going after my money and caring about my needs:) will be back

Beautiful store! Team working here is professionals with big heart!Special thanks to Tina,she is the best!

Very clean store, reasonable price, helpful employees.

This place is awesome! The staff is very friendly and professional with fair pricing. I will definitely come back!

Went it searching for a specific product & Marissa was capable of selling me on a totally different one! Her energy & persuasion was so refreshing, it was legit, business like, but also trusting! Over all, a great experience & I will def be going back for Marissa!

Great customer service, have us plenty of info, fast service. Brought in a diamond, which Cash America gave us a loan but then when we came back to get max loan they told us.. it wasnt real. Ha! National Pawn says its real as can be and gave us a awesome pricing.

Awesome prices and always trying to make a deal that’s beneficial towards the customer. Have only been in there a couple times but each time Marissa has helped me and she’s very kind and very knowledgeable! Very clean store as well. Will stop by every time in town.

Have me a great deal. Was patient and extremely kind to us. Will definitely come here if I need to sell or pawn again!Thank you guys!!

The people at national pawn & jewelry are an awesome group and will help you any way they can. They are polite and amazingly helpful!! Tina up there is especially awesome and helped me out when I needed it! Your awesome!! 😎

Eve & tina were so great & made me feel comfortable while i was there being uneasy about pawning something. overall great group of people that work here! 10/10 recommend going here to do all your busniess.

Iv been useing this pawn shop for around a year now. they are a bunch of great people to talk to regarding what you you are looking for. Very friendly all and all a great environment fast service. they treat everyone with respect.

Tina is awesome! GREAT customer service!!! I will be coming back just to see her! 😁

Great customer service very friendly, fast and easy pawn.

Rene & Ray were so great! & made the process so much easier & help me out so much, they were super great, and i would recommend coming here for anyone who needs the extra help financially.

The young lady with the thick rimmed glasses was awesome, wish I remembered her name! Great staff, selection and prices. Awesome

It’s always amazing going into a business and being treated like family- Marissa is awesome! Great deals- and always feeling like I got the bang for my buck. Will be a lifetime customer!

Super nice sales lady, very helpfull. Also very reasonable prices. I wii definitely shop there again.😁..

Marissa is amazing. So helpful. They have a large variety in store. Great prices. Overall great experience!

THE BEST! If youre looking for something at a great deal or need a loan. They are very knowledgable about their merch, and 100 percent genuine & professional. 🤗Just went back to put one thing on layaway and ended up with 3 products on layaway. Lol.Great service!! Been shopping with these guys for the last 5 years, and don’t regret it al all😁