Door Dorks came out and we’re definitely prepared! They had samples and explained everything thoroughly. They educated me on quality and performance of the garage door I was choosing. I’m so glad that happened because I would have been disappointed if I would have chosen a different one.John the installer was awesome and friendly as well! He did such a great job and even took the time to explain how everything worked. I definitely would recommend this company! From start to finish I was informed! Thank you Door Dorks! I’m so happy with our new garage door!
I was in need of a new garage door Gina came and walked me through the process. She stayed within my budget and was able to get me what I needed!Then Adam came for the installation and it was great! My door works great and he made sure I knew how everything worked before he left.One of the panels arrived with a tiny dent in it, but they pointed it out right away and told me they were going to work with the manufacturer to get a new panel.Amazing customer service, friendly staff and great prices. If you need a garage door, these are the people you should go to.
I had the best experience with the kindest technician today. John Strunck went over and above in providing me with the best service. As a renter for the first time in many years, navigating repairs and property managers is a challenge but John stepped up and took care of what I needed professionally, respectfully, and most of all, kindly. He was on time, kept me informed and provided exceptional repairs. If you need any type of garage door service, do yourself a favor and give these guys a call.
I love this company. The people are kind, respectful and quick to respond. I have used them twice and both times they have been convenient and helped me repair my garage door and get on with my life. The most recent time, I met with Adam Caricone, who arrived early, worked hard and would not give up until he solved my garage door problem. Their prices are fair and they are a local company. I highly recommend you give them a try.
John came out today to install my garage door. He did a fantastic job. He came out today in the time frame he said he would and in no time he was finished with the install. He was knowledgeable and professional. John educated me on how it is installed and operates to ensure maintenance free use. I recommend this company to anyone.
Everyone at Door Dorks is great! We had our garage door opener installed by them. So, when it came time to get a new garage door, we went right to Door Dorks. Gina came out to see our home. She made sure we got exactly what we wanted. Last, but not least, John and Adam came out to install our door. They did an excellent job. They went out of their way to make sure that we were completely satisfied. What a difference! Our home looks amazing.
Door Dorks was exceptional service. My door was fixed a couple hours after my contact online. Adam was efficient and provided expert service. Much appreciated .
I recommend Door Dorks heartily. Today John Strunk came out to do a safety inspection, and tune up on my 6 years old garage door. He showed great professionalism, and proficiency. He also took the time to explained clearly to me what needed to be done for this current visit and how to prevent or anticipate future issues. I went with Door Dorks again this time because 3 years ago, they came and did a very good job fixing a defect in the original installation by my home builder. It is no surprise to me that this business has grown a lot since then.
Highly recommend Door Dorks to anyone in need of a new garage door (or simply in need of garage door service). Matt was awesome upon our first appointment and provided honest input regarding our old, ailing garage door. He was polite, knowledgeable and not the least bit pushy when it came time to decide on a new door. We were beyond excited to get a new door and when John arrived to install, the entire process was seamless from start to finish. John was incredibly polite and friendly. I appreciated him calling me when he was on his way the day of installation and then following up to let me know he would be a little later than expected due to a small delay with the manufacturer. He still arrived within the window given and was an efficient and respectful worker. I really enjoyed the top notch customer service provided, the beautifully installed new garage door, and everything in between! Great team, great value. Thank you, Door Dorks!!
John Strunk did a great job... explained everything and how much it would cost and why. Great job!
Highly recommend Door Dorks .. extremely professional & high tech from the start of scheduling service to completion of work. Technician, John Strunk could not have been more professional, knowledgeable, courteous & helpful..even re-programming our cars’ garage-opening systems. Will continue to use Door Dork’s for our garage door maintenance & repair.
Review for service provided 5/10/21I had my door, motor and all included accessories fully replaced, the motor unit was stamped 1995, and according to the old listing from when I bought my house, the door itself was about 9 or 10 years old at time of replacing.John was awesome, he spent the whole day at my house doing the removal and installation of everything by himself, even had to do some modifications to the frame of the actual garage opening because the previous installation was poorly done; thats been par for the course with this home, unfortunately.Im amazed with the quality of the products, even though I went with the cheapest options that were offered, and the installation is top notch.Door Dorks wasnt the cheapest company I got a quote from, but for such an important part of my home, (I know its a rarity in SoCal, but we have a two car garage and both my girlfriend and I park inside of it) I was okay with spending a couple hundred more to get something better than what others offered.Extra shout outs to Gina for helping over the phone with getting everything coordinated and helping answer questions I had, as well as Matt and Aaron, who had come out to do an inspection and repair some things with the old door back in early March.
John was great. Extremely professional and thorough with his work. Took pride in the repair which is seldom seen from other repair workers.
John and Dorian were fantastic. Our garage door has never been quieter. We are very happy with the results. We have had 3 companies install and / or fix our garage doors and this was the best experience weve had. We highly recommend Door Dorks. They explained everything, no pressure to upsell.
I recently had my garage door repaired by another company, and it didnt go as smoothly as I had hoped. I called Door Dorks and John came out immediately to take a look. He was able to correct all the issues for me on the spot. Friendly, respectful and professional. Highly recommend!
Door Dorks is the place to call when your garage is acting wonky. They showed up early and left quickly. John Strunk was awesome. Very nice man. Worked diligently and knew his stuff. This is the second time I have used their service. My wheel popped off the track and come to find the wheel was warped and whoever put the door in had put it in badly. The motor was crooked and the censors were not even on the track and one of the wheels was inserted incorrectly. John thank you!!
I called Door Dorks in a bind with a house about to close escrow.I was cleaning out the garage when the door wouldn’t open and I noticed the spring was busted.I called the Door Dorks and they came out that day and saved my bacon and my garage door!John the technician was a super nice guy, no high pressure sales just an honest hard working guy who did a great job.If you’re looking for work on you’re garage doors look no further these guys are pros!Super good communication from booking until they arrived!Will use them again without hesitating.
It’s never a fun day when you need to call a repair service...but life happens. I’ve used Door Dorks a few times now and they have always been caring, professional, fast, and efficient! Today was no exception, my spring broke on my garage door while my car was inside. Within one hour John was at my house ready to fix my problem! He assessed the door and confirmed the issue, then he gave me all my options (not pressuring me into anything that I didn’t need). I gave the go ahead and he finished in less than an hour! He even took the time to look at my neighbors door while he was here. I can’t say enough great things about this company!
Currently renting my townhome and because of wear and tear the large spring above my garage door broke in half causing the door to not fully open:/ Property managers called on Door Dorks to contact me to schedule an appt for a technician to come out. My appointment window was from 8am - 10am and John Strunk showed up by 8:15 and knew exactly what the problem was right away. Less than an hour tops, John magically fixed my garage door—like brand new!!! I’d never been so grateful for a working garage door, but I’m most grateful John saved the day with great customer service! Clever name for the company leaving a lasting impression because of their team! Certified Door Dorks!
A Fantastic experience all around! I have never purchased a garage door in my life, and had no idea what to expect. I wanted to write a review because it was other customers reviews that helped me make the decision to go with Door Dorks.Estimate was quick and honest, I asked questions and I felt I received honest up front answers, no talking down or up selling. Being more of a text messenger/email type of person rather than talk on the phone the correspondences (via e-mail) were very prompt (often times less than an hour).The installation was done by Matt who did an amazing job. I will be following up to update my openers in the future.
6/23/2021We had a new Liftmaster garage door system installed as our old Liftmaster was over 15 years old!My...how time flies.Door Dork technician, John Strunk, did a superior job. He called ahead as per our request, he saw the problem & installed the new Liftmaster in good time. He was very courteous, worked diligently and gave a complete report after he was finished. What a fantastic, great experience....we always recommend our great experiences to others....family & friends. Customer service is always our primary concern as we are retired professionals where great customer service was always a GIVEN in our fields of medical research and service.We thank you....Door Dorks...please keep up the great work ethic w/ great employees such as John.Mahalo,Ralph & June Kubotransplanted ‘Hawaiians’ from the Aloha State
Our door spring broke so we called door dorks! John S. Did a really great job installing a side mount door opener. Super nice guy, really easy to work with, I’d certainly recommend service work with this company. Be sure to ask for John!!!
Xavier and Dave were very helpful. Got everything done quickly and efficiently. They were both very nice. The new springs work much better than the old ones! Definitely would recommend using Door Dorks for all your garage door needs!
The BEST service! Great work and extremely friendly! Worked extremely fast while also doing quality work! Highly recommend!!
John Strunk was very friendly and professional. He was able to replace our garage motor in no time at all. Would highly recommend John and the Door dorks for all your garage door needs.
Good, quick, and polite service. And the guy was good-looking. Which never hurts.
The technician arrived on time and performed the service efficiently. He was pleasant and very professional. He was able to answer all of my questions and went a step further sharing some of his knowledge that seemed pertinent to my situation. All and all a great experience.
Lauren, Matt, and Dorian were all great to work with and very responsive with communications.Matt provided a good estimate meeting my requirements for insulation rating, overhead clearance, and opener options to satisfy my demands of keeping the garage cool, improving overhead space, and reliability.Dorian performed the installation with another person in training. They were on time, professional, clean and courteous. Not only was the installation performed well, but they assisted me with putting my project vehicle back in the garage after they were done.I would like to add that I had the pleasure of observing Dorian train a new installer and was very impressed with how thorough Dorian was at educating someone with all the particulars of their craft while paying particular attention to safety points and why certain things are done to ensure quality installations.Kudos to Door Dorks, I’m very happy with the installation and quality of my new garage door!!!
I thought my garage door overhead would vibrate off the ceiling. I called Door Dorks, expecting to be scheduled in a few days. Nope-they were able to see me a few hours later that day. Bad news: my door motor was toast. Good news: the new motor is powerful and quiet, everything was explained in detail and the gentleman was extremely professional. Do I also need a new garage door? Yes, but that will be eventually and he gave me a few door manufacture sites to browse, then they can order and install.I am very pleased with this company!
They were great from start to finish. Very professional and -- very creative; its an old house and they were able to enlarge the garage opening so the car actually fits! No one else even wanted to try.And -- their bid was also the best. I recommend them with no reservations.
I called at 9:45 on Friday morning to discuss replacement of my 20 year old opener. After having all my questions answered, I selected the new opener. The technician, Matt, arrived about 11:30. He removed the old equipment, installed the new opener, showed me how to use the new technology and answered my questions. All done by 1:00 p.m. the same day, quick, efficient, and extremely polite. I highly recommend!
Our garage door broke on a Friday night and by 10:30am on Saturday it was fixed! We waited until Saturday morning to call and Dorian took our info and dispatched Matt to fix or for. Matt was very knowledgeable and friendly. He fixed it in under an hour! Nice to see people who love what they do. He was excited about Garage doors! They really are dorks about doors and that means they know what they are doing. We highly recommend them!
Great experience dealing with Dorian. He spent a great deal of time helping us find the door that fit into our budget, matched the craftsman style of our new home and has a front mounted motor so as to not interfere with a car lift. I highly recommend Door Dorks and I will absolutey use them again for any future garage doors I need to buy.
Door Dorks came to the rescue. Scheduling an appointment was no problem and representative was friendly. Technician (James) communication was a 10. James called to let me know when he would arrive. He was friendly and courteous and explained the garage door issue. He quickly got to work and resolved the issue. I am pleased with Door Dorks and would recommend them 🙂
Door Dorks provided the most professional customer service I have encountered among service oriented companies in a long, long time. They promptly responded to messages left on their office phone; set precise appointment times; contacted me if they were running early or late; and when they were at my home, they were courteous and knowledgeable, and they explained details of the work they were performing. They also provided various options without pushing a buy the most expensive option agenda. They ended up replacing and/or fixing a number of parts on our custom garage door. When an issue arose with the garage door shortly after performing their work, they responded promptly and responsibly to fix the issue. I highly recommend Door Dorks!
Great service. The technician was out exactly when schedule, did a thorough inspection and recommended couple of improvements for my garage door. Highly recommended.
Door Dorks! Thank you for your amazingly fast service to our situation. From my phone call in panic! And the kind reply we received fast, excellent service from a very knowledgeable service repair man! The whole experience was a pleasure from office to repair. We recommend Door Dorks with complete confidence. Thank you!
Garage door springs split in half. Called to make an appt and within 2 hours our garage was good as new. Thank you to Dorian and everyone else that made this repair painless and efficient.
Door Dorks were awesome! We ordered a garage door and opener. The installation and work was great. Wonderful and personal costumer service too
Excellent experience with this company. They are everything you hope for in a service business. Matt got my garage door fixed and springs replaced quickly and was very friendly and informative. After hours rate for Saturday service was reasonable. Would definitely recommend for garage repairs.
Exceedingly helpful. They were able to estimate the cost of repairs for free. They gave me plenty of info on the different options they provide and kept me up-to-date on the latest garage door openers. This customer is highly satisfied.
Excellent service. Knowledgeable technician(s). Friendly office staff. Service was completed within the time frame given and upon completion the work area was left clean and clear of debris. Recommend!
We highly recommend Door Dorks. We were finally able to replace our old, heavy wood garage door this past fall. Dorian gave us some options to consider with different price points. We opted for mid-range garage door and replacement of all old parts. The door was installed in a span of an afternoon. It works and looks amazing - what a difference! Customer service was great and has continued to be so.
This company is very professional and personal at the same time. They were extremely helpful and efficient. Matt the installer did a great job and the receptionist was very nice and helpfull as well. I would definitely recommend this company to others
Door Dorks--Great communication skills! It was refreshing to work with a service provider who strives for professional perfection in all areas their work.From the moment I spoke to their scheduler, received a follow up from Dorian the owner, and finally meeting their service tech Matt it worked out seamlessly. As a realtor and owner of a construction company my only suggestion (to these guys) it to franchise what you have and go for it!Eric
We like having our garage door openers working again.He did a perfect job. Had to get a new one, priced was fair,JOB WELL DONE, thank you.
Excellent quick service, and very friendly staff! I had a full system including springs installed. It works like a charm. Much better than my old unit. I would highly recommend Door Dorks!!!
Excellent experience. Fast and professional service. Week-end repair at a very reasonable cost. Conscientious and attentive to small details. Not pushy about what needed to be done. I would ask for them again.
I had David come over today to replace my garage door motor and track through my property management company. David was extremely professional, knowledgeable, and friendly! I would highly recommend this company to friends and family!
Had them over just for an inspection and provided evidence for their recommendation to replace the springs. They explained their reasoning very clearly. James was my technician and he was very courteous and knowledgeable.
I had a major problem with my garage door on a Saturday morning. I called door dorks and Matt was out within the hour. He was extremely friendly, knowledgeable, and fast! He had everything fixed within a half hour. I would absolutely recommend these guys to anyone!
Great company, great service. They were at my house within two hours of calling them on a Saturday. I had a single spring broken, but Matt fixed the way both garage door openers were mounted, added support bars on both doors, and also fixed the spring. Very happy I called them.
Wonderful experience from start to finish. Excellent customer service at every interaction - rare in this industry. Garage door is beautiful!
Our spring broke on our Wayne Dalton overhead door. I called on a Friday morning and they had a technician at our house in the afternoon. Great communication and very friendly service. We received a conversion kit to make it a standard spring and the job was done in about 30 minutes. Decent price and a quality install. Highly recommend Door Dorks.
I will recommend Door Dorks to all of my friends! They were friendly, helpful with my less-than-standard door needs, and had no hidden fees. The price was great and most importantly, the service was fantastic. 5 stars easily!
I was 100% happy with the choice to use this company. From start to finish it felt next level with the great care and communication. I was a difficult customer and had a hard time choosing which brand new door to go with and Dorian was so informative and patient. Zero pressure. You get the sense they legitimately want you to be happy even if it takes a few weeks of deciding! Installers were on time and did great. They noticed there was a little gap under door where weatherstripping was bc of my unlevel driveway and came back later at no cost to install a new size just to add that final perfect touch. We’ve had to make a lot of choices on our new home and this is one that I feel completely satisfied with and recommend wholeheartedly.
They have great doors and they take good care of it after it is installed, the people are honest, and do not try to sell you anything extra, I would never buy a door any were else thank you Door Dorks
Called early on a weekend morning to get an appointment. I called 5 other places as well. Dorian responded quickly, his price was affordable, he was detail oriented and professional. He explained things to me, so that I could understand the issue and he fixed it quickly. Money well spent !
Very friendly and professional. I called Friday and they were out first thing Saturday to fix my door. They had it back up and working in 30 minutes. Dorian was great!!
We are really pleased with the quality and quietness of the doors. Great service and technicians we very helpful in showing me the different operations of the doors and remotes. I would recommend Door Dorks to everyone.
Called on a Sunday afternoon, received a call back soon after and had an emergency appointment schedule for the next morning. Matt was on time, quick, efficient, professional and very nice. Thank you Door Dorks!
Technician was Matt: outstanding young man who did a quick and thorough job. The door works like a dream now! Thanks Matt
Top-Notch organization. Prompt, courteous, professional in every way. It is evident they enjoy what they do!
In a word, fantastic! I had a garage door emergency and the owner of this business gave up his Saturday morning to put things back together so I could at least use the door. His workmanship is professional and the cost was very reasonable. In fact, I was so satisfied that I am having him replace the door.
Matt was great! Explained things in a way you could understand. I felt very comfortable working with Matt. The garage doors looks so nice. I didnt get the feeling that he was misleading us or anything (like to just get our money). I would recommend it to the world!!!
Wife and I just moved into our new home. I had Door Dorks come by and give my garage door a tune. Great customer service and support. Very professional services and supper nice. Would highly recommend for any kind of garage door issues.
Prompt, courteous & efficient - what more can you ask for? Dorian gave me a couple of options to solve my remote control problem & then did the work quickly. Email with the photo is a great idea. I highly recommend Door Dorks.
I have been using Door Dorks in my Property Management business for the past year and a half. I am extremely pleased with their professionalism, responsiveness and quality of their work. Their work is always done right the first time so I dont have to worry!
Thank you so much for taking care of our garage door problems.Very pleased that I called your company and that you were able to give us same day service. We appreciated the way you stayed in contact, letting us know of your workmans schedule, then when he arrived, he was efficient in taking care of the problem and presented us with a fair bill. My last experience with another company was quite the opposite, so what a difference. Thank you for your good service, I will definitely recommend you to others.
Door Dorks has been my go to garage door guys for a long time and they have always done clean work, charged fair prices and showed up on time. Cant ask for much more than that. Their tchnicaisn always have had a nice customer-oriented personality as well.Thanks Door Dorks
What a nice experience we had with Door Dorks. The owner was accommodating, friendly and when asked to send someone out quickly, he did. Matt was our service man and he was not only prompt and friendly, he also showed us how to correct future problems. He did not try to sell us additional service and was complimentary on the hardware we had. Honest, fast, friendly......We would definitely call Door Dorks again when needing large door service or repair.
Door Dorks are absolutely the very best in garage door repairs.They have outstanding customer service skills and always come the same day you call them. I would definitely recommend them! Great Job!
Great service for sure. Worked with me on finding the right garage door and it came out great. Very happy with Door Dorks and would recommend them to anyone.
These guys are awesome! They did an outstanding job.
Love the quick response and solution all within less than 24 hours. Fixed our garage door in 20 minutes. Amazing!!!
Great service. Prompt to appointment. Quality work. Will definitely is them again for my garage door needs.
Quick response and repair the garage door the same day. The repaired door is much easy to operate and quiet. Thanks.
Excellent service and Right on time and very affordable. Technician was polite and personable. Highly recommended
Tech was knowledgeable, thorough, and performed a clean installation. Office personnel handled everything else and was very efficient. I have used this company 2 times and would use them again.
One of the springs on my garage door broke. i called in the afternoon on a saturday and they arrived at my home in an hour. james clearly knew what he was doing and was very patient with all my questions. i would definitely use them again.
Very quick response to our broken garage door. Good communication throughout. Excellent and fast work at a reasonable price.
They were very accommodating to my needs and the garage door works better than it ever has. I have already recommended Door Dorks to my neighbors.
The best and most knowledgeable garage door guys ever. They are courteous and attentive to need and detail, I would hire them again any day.
Put up the garage doors perfectly with a friendly and professional attitude. Definitely would use them again in the future
We had a garage door spring break. I called and Dorian not only explained what he could do to replace our current spring, but since our spring was part of a unique proprietary system that would be very expensive to repair/replace, he also suggested another solution that was significantly less expensive and much more durable, saving us big bucks! Then, he had the repairman, Matt, at our house within 24 hours, and on time for the scheduled appointment, to complete the repair! Now THAT is great customer service -- I highly recommend these DOOR DORKS!
I constantly find Door Dorks to surpass my expectations. I am a property manager and I call them, they go out, their systems and technology keep me up to speed on the progress and appointment times. They are quick to find solutions to the most difficult situations (and even work-arounds, when I have owners who arent willing to spring for new parts). They are great with new installs and easy to communicate with!
Very efficient, professional and timely. Wonderful company to work with.
Im the owner of Windmill woodworks and Ive used door dorks on several jobs, and i had them even do the new openers at my own house. You cant go wrong with these guys
I heard a funny noise from my garage door opener and called Door Dorks. We got an appointment for the next morning. Matt quickly identified the problem and suggested an additional potential problem be fixed at no additional charge.
Fantastic service. Fast, professional and excellent quality and pricing. Highly recommend.
The customer service is unsurpassed. Laura, the scheduler was extremely helpful. Matt,the tech arrived on time, was knowledgeable,pleasant and professional. They are definitely the place to call for your garage door needs.
Some things in your house you just take for granted. Garage doors used to be one of those things for me, up until the time the whole door comes flying apart and you cant close the dang thing.When you take things for granted and are suddenly scrambling for answers, its hard to know who to call. Fortunately for me I found Door Dorks. They are amazing, professional, knowledgeable, clean...you name it, they had it covered. I honestly went from freaking out to back to taking my garage door for granted thanks to them. They really have your best interest in mind, and are all in to make sure you are satisfied with what you have going on the garage door front. I cannot recommend them highly enough.
A garage door spring broke and I Googled garage door repairs San Marcos. Door Dorks displayed prominently with a favorable 56 Google 5-stars rating so that I read some of its reviews, Jacob is friendly and business does a good job. I gave Door Dorks a try, a big mistake.After I made an appointment last Friday and Jacob came to service the call, Jacob was disappointingly not friendly at all. Though friendliness isnt a requirement for the job, Jacob was more abrupt and taciturn, no sign of politeness. I have wondered about and questioned the accuracy of the Google, and later, the Yelp, reviews of Door Dorks.Moving on, oddly, I did not receive a written estimate before the repair; Jacob only said, The office told you the price? Looking at your door, anywhere between $250 and $300 for one spring for a single garage in a two single garage newer home.I mentioned that the size of his new spring did not match the size of the broken very short spring. Repairmen usually explain their choice of parts and work to the novice customer when asked; however, Jacob only answered, I know my work than you, a longer spring lasts longer (I wondered why but an answer was not obviously forthcoming), but I can put in a shorter spring if you want.On the receipt, the single 218Rx30 spring cost $139.98, a very high mark-up, and labor $95, for a total bill of $234.98.Other garage door repair persons always asked before placing their business emblem and phone number sticker next to the manual garage door opener in my homes. Unknown to me, after Jacob had finished the repair, without asking, Jacob gratuitously removed the previous garage door repair persons business emblem and phone number sticker and wire-stapled his non-sticking business emblem below the manual garage door opener. Doubting that I will use Jacobs service in the future in view of Jacobs behavior and high bill, I removed his stapled business emblem; as a result, I have two needlessly small holes to spackle now.If the car, earlier stuck inside the garage, had not been needed, I would have preferred my regular garage door opener installer and repair shop with a friendly office staff, friendly repair people, and a very friendly and helpful owner, but, unfortunately, the office was on voicemail that Friday and I had to, VERY REGRETFULLY, settle on this over-rated business.
Friendly consultation, great service and great price. I will use them again when needed.
Great service, fair price, good people to deal with.
Our Garage door spring broke and we called Door Dorks. They were so nice and friendly. They sent us an email with the picture of the person assigned to our case. That person came in the next day and took care of the problem. Their price was so reasonable and we were very happy with their service. I highly recommend them. I am very satisfied with their work.
Dave was prompt, knowledge, reasonable, and fixed my garage door in a timely manner. I give my highest recommendation to him and the company.
Matt was amazing. Personable and professional and went over and beyond.
I am very happy with our new door and couldnt believe how quickly it was installed (very low labor cost) The quality of the new door is solid. We are happy and would recommend Door Dorks to anyone looking for a new garage door.
Great service and friendly staff. Knowledgeable and awesome job.