Customer service here has gone absolutely downhill. Not only do they sell broken disposables, they accuse customers who bring them in asking for not a refund but an exchange the very next day of breaking the device even though it is sealed. After speaking to many individuals who have recently purchased from here, it’s pretty safe to say that Smooth Leaf now sells old, broken disposables and will not exchange or refund. That being said, their glass pieces and other equipment is nice but being accused of breaking a disposable or not purchasing it the day before when I have the receipt is a terrible experience and I hope that everyone stays aware of this and perhaps it is time to move onto other smoke shops.

DO NOT TRUST THIS PLACE! THEY SELL MISLEADING PRODUCTS. I bought a vape with 2k puffs (Bang) and it ran out in a day, which is way faster than my previous vapes from other shops (usually last me 1-2 weeks, i vape very casually.) I bring it back the next day and they gave me a new one since it was defected for free (awesome!) The not awesome part is THE SAME ISSUE HAPPENING AGAIN. I was skeptical after the first day and kept track of how many puffs and i got less than 100 puffs before it died on me. I tried asking for a refund or a different brand the next day and they told me to leave. Terrible people with terrible products.

Best selection of everything smoke related. Tons of glass at great prices. Shop owner offered bundle deal when buying dab rig and starter kit. If youre close your in luck if your near its worth the drive.

Always super helpful! They have a new clean look inside the store that makes it easy and fun to look around. All around reliable shop.

Great shop, alot of variety, superb service, will definitely keep shopping here

Great people, great prices...feels like Im shopping at home!

Great selections and GREAT service! Been coming here for about two years. The staff is kind and knowledgeable

Good place to buy the hookah refills.

Went with someone needing vaping products and they had a huge selection. Quite pricy as compared with online prices...but they have to pay the rent somehow. Amazed at the bong selection...and the range of prices up into the many hundreds of dollars for elaborate hand blown offerings. Good cigar selection..but wondered if the turnover was frequent enough to ensure freshness. Hard to evaluate the quality of their storage and humidity effectiveness.

I was buying tobacco products as a gift for a dear friend. Met a competent. Friendly staff to help.me find the right things.

The owner is extremely friendly and knowledgeable of his products! They have a huge variety and you can always call before you go to make sure they have what you need!

Great experience!Absolutely impressive and attentive service,great selection, good quality even at the lower price ranges, and a massive range of prices and quality levels to choose from.Do yourself a favor and check it out!

It’s so beautiful inside and there is SO much to choose from. Super affordable for the selection. Owner was super friendly.

Great little smoke shop.

I use to go to this shop all the time. However, Ive moved pretty far from San Ramon. I try to get here once every quarter and buy as much items as needed. They are very nice people and very helpful. I am a huge fan of these guys. My experience with other smoke shops is never the same. There is always awkwardness in other stores and people that dont even try socializing. These guys are always customer service oriented and very friendly.I usually get serviced by Mahroof who is always helpful and even walks me to the door when I buy my merchandise. My best experience that I can share was one time when I visited the shop. Mahroof was helping me and I was trying to get over a cold. While I was looking for the items I needed... he stepped aside and a few minutes later he brought me some hot tea and honey.I will never forget that. Thank you for treating me so well. I appreciate you and Smooth Leaf team.

I absolutely LOVE this place❤ Maheer (sp?) is always super helper and knowledgeable. He has recommended products to me that have been perfect for me! I am a forever happy customer here!

Cool smoke accessories. Great service

They are the place to go!!! Always trying there best to give me a great deal!! All of them are so nice

Very friendly staff and amazing selection

Always polite, and helpful. The clerks have never left me without all the information I have asked about.

A good family owned business - the emphasis is on the modern smokers needs but it has a reasonable selection of cigars, at a decent price

Great service n products

This place has some really nice glass for how small of shop it is. Really nice staff i enjoy coming here

Best tobacco shop in the San Ramon/Danville area, place is well kept up, owners & employees are knowledgeable & helpful

They nicest gentlemen ever! So kind and helpful

The shop is very clean very nice well-maintained very friendly staff the staff also was very informative

They have a lot of inventory and friendly service

Good prices great service

They have everything. Really cool shop.

This is the best headshop/smokeshop in the bay area!!! handsdownnojoke!!!

Average smoking shop, juice is highly priced.

The prices are lower from gas stations and have wide variety of tobacco and devices.

Dude at register was mildly helpful

Had everything I could ever need in there

A++++

Forgettable