All I can say is every time I work with these fine people it is perfect and I am extremely picky. I work in the high end field of interiors and installations so I know when I find a gem. I ran in with no time picked out the stone for my sisters surprise gift and they fabricated it perfectly and in time for her BD! I cannot say enough good things about Lyons and the fine people that work there and always return for my stone work big or small. USE THEM! Thank you LYONS!
I am not good at writing reviews at all but I must leave an excellent review for this family run company Lyons Marble. I am so impressed the service they provide. Jerry and Gina make me feel so welcome every time I come to the office. I am so happy to know I can find counters locally without traveling over the hill. I highly recommend this company!
Jerry and Gina were great to work with. I was hesitant because of the reviews but the other local fabricators were terrible. Lyons was so on top of it and had a crew out to template super fast. The fabrication only took a couple days and install followed immediately. Everything was done perfectly and the crew were super friendly and professional. BTW, Im a contractor and this was NOT my first rodeo, but it was one of, if not the best experience Ive had with any sub contractor.
Dont waste your time with this company, I called them At least 5 times in 4 days without a return call Finally when I did get ahold of them they blamed it on there answering service didnt give them the message .I had them do a kitchen for me They took 3 weeks longer then They told me they would And then try to charge me more For putting no seams in the counter . Install crew were great Never had a problem with them .Thought that I would give them a second chance, I believe in giving local companies My business . When in to get a price on a slab of black granite, The woman told me she would call me Within a day or 2, Its been over a month now Without any return call . Save your time and your money .
Dont do business with this company. While the guys cutting stone might do a fine job, the manager Stacey is not trustworthy. I hired this company to prepare a kitchen countertop for me. I went to their office and ask if they ever sold half slabs since my countertop was small. They said that they never sold half slabs and that I would need to purchase a full slab. So I thought about adding an island to my project to have a use for the other half of the slab. The sent me a quote which stated how much it would cost for the work and for One Full slab. Later I decided that I didnt really want the island, and they updated the quote and dropped the labor fees by $200, but the new quote still states One Full Slab. They told me that I would own the leftover pieces. After the work was done, and I was about to go get my leftover pieces, I was told that they only sold me 1/2 of the slab and that the other half was theirs. Now they will not return my phone calls.. even a call to the owner has not been returned. I think my only recourse at this point is to take them to small claims court to get the other half of slab that I paid for. The price I paid, compared with all other vendors is about (more actually) the price of a full slab and no other vendors will sell half slabs either. I feel like I was lied to and have been cheated out hundreds of dollars worth of stone.
These guys have been doing work for me for years with no problems, Theyre busy like everyone else so sometimes you need to be persistent, great installers too...
They take your info and dont ever call you back with a quote for a slab of granite. They should be up front and say we wont deal with you unless we sell you the stone, fabricate, and install.Just a big waste of time.