Rich is a knowledgeable, patient, and pleasant guy to deal with and Im looking forward to finding more excuses to work with him.I called him about re-valving and re-springing the somewhat obscure/antiquated suspension from my 2007 Husqvarna TE 250. He happily took the job on and squeezed me into his lineup to get the work done. I had a million questions and he patiently took the time to explain complex terms and concepts in a way that I could understand. Between his expert knowledge, immaculate shop, and kind demeanor, I had the utmost confidence in Rich handling the job.After I got the forks and shock back, I put the bike back together and took it to him for initial sag and damping setup—a service thats included with the level of suspension work I had him do. Not only did he get the setup just right, but he took the time to look over the bike and make suggestions to further improve the bikes handling and ergonomics.Santa Cruz is a bit of a hike from Santa Clara, but as a rather meticulous person, its hard to find trustworthy folks who put the same level of care and attention into their work as I would if I could. The industry needs more folks like Rich.

I called up Rich asking for help on a simple repair because I didn’t have the equipment. He was very friendly and accommodating, completing the job quickly. His neat little shop is spotless and I have every intention of returning for other bike needs in the future. Highly recommended.

Our resident moto suspension god! Rich is always awesome to deal with and will get you on track with whatever moto needs you may have. Lets face it, you always wanna be faster than your buddies and the best way is to improve is suspension. And the best guy for suspension is Rich! And hes a one stop, knows it all shop for anything else you need for your bike!

Rich, the owner of Santa Cruz Suspension and Accessories is very detail oriented and his skills at what he does and his customer service is unmatched in this field. I will be back for more of what he has to offer. Thanks for rebuilding my seat.

Ive been going to Santa Cruz Suspension for well over 10 years and have always received great service, advise and parts. Plus he is always on the cutting edge of new products to offer his Customers.

Super nice dude, simply the best service i could ask for. did a custom job at an affordable price.

Rich was very helpful and professional. He did a great job at a reasonable price would reccomend

Sells a lot of Rock Oil, and that’s the most important thing! Motocross, off-road and dual sport riders all buy the Rock Oil products!

Rich is the best. Super meticulous and knowledgeable. Great to work with and knows what he is doing. Great prices as well. You will be pleased with the results.

I been coming to Santa Cruz Suspension for 19 years for all my suspension needs and services. Everything from full revalves and springs to normal servicing.Rich is the man and is super knowledgeable about all bikes from xr100’s to the newest 450 motocross bikes. He also can order any parts for any needs.I highly recommend Rich at Santa Cruz Suspension for all motorcycle needs.

Rich knows his stuff is easy to talk to and deal with. Good prices and great service.

Rick at Santa Cruz suspension is amazing!!! I have a vintage three wheeler he rebuilt the front forks and rear shock, Plus a couple other items.It’s nice knowing when you’re out on the trails that your repair is going to hold up, i’ve been to Hollister twice and just got back from Pismo dunes, A great test they worked flawlessly Highly recommend him .

Rich rebuilt my ancient suspension on my XR650r and I felt a huge improvement. His workshop is incredibly clean and organized which says a lot about his work an he is super knowledgeable.

Rich was super knowledgeable, professional, and transparent about the work he was doing on my bike. Couldnt have asked for a better experience! Highly recommend for quality work at very reasonable prices!

If you are looking to get your suspension done by a very smart, well spoken suspension company Rich is definitely your go to. Thank you again Rich!

Rich listened carefully and was very attentive. He delivered exactly what I asked for. Great Mechanic and best customer service. Above all I appreciate all the tips he gave me.

Santa Cruz Suspension is the only place to go if you want superior service and excellence in precision craftsmanship. Rich is an outstanding technician and tuner and a real pleasure to do business with. He has done many jobs for me and my familys suspension needs in dirt and street. He always takes conscientious care of the details and does beautiful work top to bottom. He is way quick in turn around and an ironclad value. If you want your suspension done right the first time, there is nowhere else to go but Rich and Santa Cruz Suspension because you will be quarantined high quality in every aspect of working with Rich. He is super humble, way nice and just an all around killer guy when you need your moto needs cared for well and, right.

I first met Rich about 12 years ago when I brought my bike to him for a complete suspension re-valve/ re-spring . He was highly recommended by a friend who raced for several years. When I got my bike back is was unreal what a difference it made. Quick turnaround too.I took some time off from riding. Then last year decided to do a rebuild on a 96 cr250. Rich is extremely knowledgeable when it comes to vintage bikes. He got me every hard to find part from his sources around the world. Anything I needed he found. He also gave me advice on how to approach certain aspects of the rebuild. He built some beautiful custom wheels for my bike, rebuilt the suspension, powder coated/cerikoted all the parts, and built the motor.You also can’t beat his prices.

If you want the best, look no further!Rich has been my suspension guy for over 5 years and Im always impressed with his professionalism, service quality, and turnaround. He is always asking me for feedback on my KTM XC-W, and honestly my bike has never felt better with over 200+ hours valved to the woods riding I enjoy best.He is super easy to work with, stocks the essentials, and can get you parts & tools fast.I would not take my dirt bike or adventure bike to anyone else. Highly recommended!

Rich is extremely meticulous and knowledgeable. Definitely the best shop in Santa Cruz. The suspension services are as good as any in the entire country. They have a great many peers in stock and can get anything immediately if not in stock. He’s the man. Even looks like a younger DeCoster.

Top notch! Service, work, products are top notch. If you need service done this is the shop to go to. If he doesnt have your parts in stock he will get there. Super stoked that this shop is in town.

Rich is the most knowledgeable mechanic in the area with years of experience working on dirt bikes. Its the best shop around for any dirt bike need such as racing fuels, tires and repairs and rebuilds on any year, make or model and all at a fair price.

Rich was great! Did a fantastic job on my CRF 250. Would recommend him to anyone!

Great shop, Rich does excellent work

Rich has done wonders for me and my vintage Spanish MX bikes as well as sorting the suspension on my BMW 100/7. He is very knowledgeable in all aspects of motorcycle performance - engines, suspensions, electrical and with his long competition history he knows how to get things done at the track both off and on!!!

Good things come out of this repair shop. Quality work and good communication.

Super fast delivery on special orders, and lots of parts in stock too. Really great service!

Great parts inventory and the best prices around for tires!

The best prices on tires, riding gear, oils..... everything for Motocross and off-road racing and riding!

Excellent service and extensive parts inventory. Owner is very responsive to customers needs.

Great parts inventory, all the best stuff!

Thanks Rich for the great work on my FZR1000!

Great parts inventory and helpful service!

Great prices on parts and tires for motorcycles!!

Great service and quality work.

Rich is awsome

Simply spoke on the phone. He didnt have the part I needed but was extremely patient and didnt brush me off. Ill definitely keep this place as an option when searching for a local vendor

Very good place