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Motor Works of Sartell
1601 Riverside Ave S, Sartell, MN 56377, United States
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Motor Works of Sartell
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Ch
Review №1

The service at Motor Works is wonderful. I was 108 miles from home. My battery light came on and car chugging. I called shortly after 9 AM and they got me right in. They diagnosed, ordered parts and had my car fixed shortly after Noon. Very polite and professional staff. Motor Work staff called the Next day to make sure I was happy and had safe travels back up North. A very big Thank you to the staff at Motor Works in Sartell, MN

Br
Review №2

Not only is this one of the most friendliest places I have ever been to, the environment is welcoming and so are the people. They are amazing at communicating in person, over the phone or email. Speedy with repairs and easy to talk to. I am for sure coming back in the future for all my needs!

Ti
Review №3

Best experience I have had at an auto mechanic. Steve did amazing at keeping me updated and even provided images of the damage.

An
Review №4

Rick did an amazing job getting my car in in a timely manner. It needed a lot of TLC (brakes, pads, exhaust muffler, transfer case). I will definitely be coming back and referring their business. A++

Ka
Review №5

Very nice people. Didn’t screw anything up.

Wi
Review №6

I was a little nervous about taking my foreign vehicle to anyone but the dealer, but when I experienced a wheel bearing issue that would have required that I tow my vehicle to the dealer in the Twin Cities, I didn’t have any local repair options other than Motor Works. I hesitantly contacted their Sartell location and was pleasantly surprised. I experienced a higher level of professionalism and communication than I have ever experienced at any dealer. Travis and the other guy who helped me when i picked up the vehicle (can’t recall his name) were friendly and down to earth. When I picked up the vehicle, they informed me of the warranty on the repair parts and explained that they would keep the warranty info in their computer system in case any problems arose in the future. I also felt that the price I paid was very reasonable. Based on my experience, I will be trusting future repairs of my foreign vehicles to Motor Works of Sartell.

De
Review №7

Travis and everyone else at Motor Works has helped me out tremendously getting my vehicles running properly. Again Thank you so much Travis and the rest of Motor Works staff for all that you have done for me.... To think just because I needed an oil change...

ri
Review №8

Curt and the whole staff have always been friendly, professional and most of all very good at getting my car back on the road in a timely and efficient manor. Or to put it another way I completely trust them with my cars needed repairs and maintenance.

Qu
Review №9

Its hard to find a good trust worthy mechanic. I have brought multiple cars there and always got the job done at a reasonable price. Never tried to up-sell me things to turn more of a profit. Very satisfied.

An
Review №10

I had an easy time getting an same day appointment and the price was great.

Ka
Review №11

I brought my van to Motor Works last month to get the AC fixed and they did such an awesome job - but more importantly, they were SO KIND to work with. They answered all of my questions and walked me through each step of what they were going to do and okayd it with me. My battery went out this week and they towed my van from our church parking lot to their place and fixed it within a day. AND, for a reasonable price. Its hard to find a group you trust - but I found it!

Je
Review №12

They are extremely nice and get things done as fast as possible....I will definitely be using them again...they are awesome to work with!!!

An
Review №13

Travis was both friendly and professional when we took our vehicle for service, not knowing what the problem was. He was able to communicate with me what the issue was, what the fix would be and then was able to do the work in a timely matter. We will go back!

Mi
Review №14

Very responsive and timely. Reasonably priced and high quality service. I’ve been coming here for the last 3 years and have only had an exceptional experience. Highly recommend.

Sh
Review №15

Thanks to you all for great service. I’m a happy customer.

Br
Review №16

Always friendly and honest. Excellent service.

No
Review №17

Great people to have working on my car. Friendly helpful very efficient. They do great work Ill be back. Linda

ho
Review №18

I am a loyal customer after accidentally coming across this shop searching for tires about 4 years back and have been a returning customer ever since. I do TONS of traveling and its been wonderful working with Travis and the team over at Motor Works. Good price on oil changes and fair prices on other services. They understand how connected I am to my vehicle and they treat my baby right. They take the time to explain things and have no issues when I do the work that I can myself. A GREAT group over there....VERY friendly, PROFESSIONAL....highly recommend them for any auto service needs...anyhing from oil changes to major fixes.

jb
Review №19

It was difficult to find a place in town to service my Mercedes but they have people who know what they are doing, they were really polite and professional also friendly, I just bought the car and was like wow I don’t trust this car but I like it. They diagnosed my concerns like really fast and they weren’t all judgy that I chose to do a more expensive repair on my own, it wasn’t really a hit or miss thing like it could be this or that, they knew What was wrong right away.They looked it over and made sure it was all good. The repairs done didn’t take as long as I expected so I was happy to have my car back for work or wherever I needed to go they really kept that in mind when I brought it in.They gave me options of what I wanted to do with the problems if money would be a concern, I was given a discount for spending over a certain amount so that was nice, someone changed my clock to the real time which I was planning to do but too lazy, the little things like that is a nice surprise. Basically my car is running better than when I bought it, it sounds as it should now and I really feel like it’s a safe dependable car now. I look forward to bringing my car back because they just keep making it better than it was. Also the one I went to was in st Augusta

Ka
Review №20

I trust the staff at Motor Works because they have given us consistently good and fair service. I appreciate that they will give us a ride home and pick us up if our car is being served for any length of time.

Ri
Review №21

First time customer with Motor Works. JR was very good to work with. They kept me informed through the whole repair process. My BMW Z4 is happy again.....Rich R. Alexandria, Mn.

Li
Review №22

Always fair prices and honest information. Called several times to confirm what they found for.iszues and clarify how I wanted them handled.

Je
Review №23

It’s so good to find an honest shop in the neighborhood that you can trust. Great service from the first phone call to pick up of my car. They went above and beyond to get it back to me quickly. Highly recommend!

DA
Review №24

I always know they will diagnose and take care of my vehicles problems in a timely and comparable cost. Super friendly and easy to work with.

Ba
Review №25

This place is awesome! Good timely manner also reasonably priced for really good work done right thanks Steve and all guys!!

Ka
Review №26

I never have any problems getting the appointment time that I need. They are very efficient and proficient. Travis and all the employees are very nice and courteous. I would recommend them to anyone.KathySartel

Pa
Review №27

Motor Works of Sartell were helpful in getting my needed brake job done quickly as they provided professional updates as the work was performed. I highly recommend their services to my friends and family.

Ji
Review №28

Motorworks Sartell is a great repair shop, honest, fair and fast.

Jo
Review №29

Never sorry. Highly reccomend.

Ki
Review №30

Its a great place to get your cars or trucks fix. The guys there are so nice and so helpful. I will keep going to them. For all of my work to be done on my truck. Thanks guys yal are the best.

Ba
Review №31

Is definitely worthy of a 5 star rating I had them replace my hydraulic brake pump and they did it so quick and professionally and it looks clean I recommend them to anybody

Sc
Review №32

Dropped car off when they were closed, and recieved a call next business day. They diagnosed starter issue, had the part on hand and had repair completed same day. Good customer service!

Ma
Review №33

It was a good experience getting my car fixed not that it broke down in the first place.

Li
Review №34

Got me in even though they were full and had my vehicle fixed ahead of scheduled time. The guys there were honest and knowledgeable.

Mi
Review №35

Paul did a great job on keeping me informed on what was going on and stayed after hours for me to get my car with my schedule. Great experience. Thank you to all that worked on my car it was a big job.

Ja
Review №36

I think I found my shop. These guys were quick, didnt try to upsell me, price was lower than expected and they were fast. Great communication. If I have to take my vehicle in, it will be to motorworks from now on.

Ta
Review №37

Figuring that they had a bunch of BMWs outside their shop I thought theyd be fine to do my cooling system on my e36. They used house screws to install the ECM and now theres screws sticking out in my wheel well. They also told me I couldnt lower my car had no suggestions or tips for it but all it took was 10mm spacers. If you have a domestic vehicle they do fine but I will never bring a BMW back. These guys dont really know what theyre doing and Id stay away if you love your sports car. Make the trip to the cities and let somebody reputable do the work.

Er
Review №38

They tried to charge me 1270$ to fix my Water Shut Off Actuator . I bought the part for 61$ and had a friend install in less than 1 hour. They are dishonest and take advantage of people.

Pa
Review №39

Very professional and they were very helpful and quick

Ma
Review №40

Replaced my alternator in less than 24 hours. Super professional! Answered all of my questions and were transparent about the price and options. Will go back!

Li
Review №41

Prompt, excellent service, fairly priced. Highly recommend.

Ca
Review №42

Travis was the person that helps me with the process of fixing my car. An excellent guy, very professional. Definetively I will come back if theres any problem in the future. Great people. 100% Recommended

An
Review №43

They answered all my questions and completed the work in a timely manner. Very honest and price for work done was the lowest I came across. I will return

Er
Review №44

Nice helpful knowledgeable folks work here

Sc
Review №45

Some communication issues but it all worked out in the end. I will be back as they did a great job extracting exhaust manifold bolts/replacing them and manifold gaskets

Jo
Review №46

Travis was very helpful, explained everything with full transparency. Car has been running problem free for a month now. Very happy with my experience.

Je
Review №47

Travis provided great work. My wife loves it and my car has been liberated from my wifes womanly invasions. I look forward to teaming up with you on future mechanical endeavors. I definitely will be letting people know about the world class services i recieved.

An
Review №48

Great service, great people

Cl
Review №49

The guys at Sartell Motorworks were beyond professional! Super great to work with from the minute you walk in the door. They went above and beyond to help me with some brake issues on my Ford Edge Sport! Trustworthy and friendly. Highly recommend and will continue to get my service done there!

Ku
Review №50

Travis provided an update after doing my oil change and looking at my brakes as requested. He informed me of other repairs that would need to be done at some point, gave me a quote on those repairs but never pressured me into getting them done right away .

An
Review №51

Reasonable prices and great location. They are quick and efficient and really know what they are talking about. Brought a friend in to get her battery replaced. They did it for a good price and they never tried to dumb it down for her. The inside is very nice as well which gives it a clean and professional atmosphere. They have plenty of magazines for a good read and wonderful workers to help you along the way.

Br
Review №52

Ive used Motor Works ever since Ive into town and I trust them with all of my service needs. Im glad I found somewhere I can trust.

Ch
Review №53

I have been taking my cars to Motor Works for few years. If there was something to be repaired, they made sure it got repaired. They also did the routine oil changes and maintenance, and provided rides to and from their business when I needed to drop off or pick up my car. They were all friendly and easy to deal with.

Al
Review №54

Trust is a hard trait to tie in when in come to the mechanical industry. However motor works did that. There customer service was phenomenal, not once did I feel pressures into to anything. Not even a single sales pitch. I generally dont leave review but they deserved it.

Ha
Review №55

Motor Works of Sartell is one of the best auto shops I have been too. I told them my max funds and unlike other auto repair places they did everything to keep me close to it. Very professional and Travis was great to work with. They fit me in and got my car back to me in around 24 hours with no appointment. Will definitely go back

Ka
Review №56

I had my vehicle repaired recently at Motor Works of Sartell. This is the third time I have needed repairs on my Ford Escape and each time I have been completely satisfied with their work. My car’s issue was taken care of promptly. Staff is very friendly and considerate and answered all my questions in terms I could understand 😊. Their drivers were polite and friendly and I felt very comfortable with them. All in all… I recommend Motor Works of Sartell when in need of service…

De
Review №57

Shout out to Motor Works in Sartell. I realized at 5:20 I had a flat and I need it fixed asap; I have multiple appointments tomorrow that require a up and running vehicle. I called and asked when they close, 5:30, explained my situation and they said how soon can you be here. Bam! I arrived and they fixed the flat tire! Amazing customer service, willing to go that extra mile. I have used the Sauk Rapids shop with great customer service and now Sartell proves there level of commitment to their customers, the community and their business. Thank you Thank you.

Jo
Review №58

The people here were very kind and understanding! They even brought me into the shop and showed me what was wrong with my vehicle. Plus, they have a free inspection if you are having any issues. Way better than spending over $100 at another place for the same service! Would definitely recommend!

Br
Review №59

Efficient, always get work done in stated time, reasonable prices. Would definitely recommend and will be using their services in the future.

Sa
Review №60

Motor Works did an amazing job! I went in for an oil change and during their routine check of my car found an issue. They brought me back to show me the issue to help me understand what exactly needed to be done with my car. They helped make sure it was affordable and checked in to make sure everything was still running well! Excellent place to take your car!!

Br
Review №61

Very respectful and hardworking staff. The manager’s communication with me was perfect. Dealing with unexpected car issues and unexpected costs to the owner isn’t fun to communicate to anyone, but it was handled with grace. Will continue to use this company for my vehicle servicing. Thank you.

Br
Review №62

Motor Works was able to get our vehicle in on the same afternoon, diagnosis the problem quickly and make the repair before the close of business. They were friendly, competent and eager to provide a good experience.

Na
Review №63

I have been going here for a couple years now and have yet to be disappointed. People are very friendly and job is always done on time and done well. Would recommend

Je
Review №64

They are honest and get the work done! Super friendly and knowledgeable staff, while my brother in law is a mechanic too, but hes an hour away. Couldnt ask for a better place to get my car worked on, even as small as a oil change or an all day job! They are great!

Mo
Review №65

I highly reccomend motorworks of sartell to anyone looking for a great shop that you can trust and keep coming back to. Whether it’s an oil change or a ton of work that needs to be done on your vehicle, it’s the place to go.They have a team with a wide array of knowledge that clearly works together very well. *they know their stuff * They get the job done and get it done on time. They’ll go the extra mile to make sure you’re getting the most affordable parts too.Excellent communication skills, and outstanding Customer service. Staff is very honest and friendly. The facility is very clean and has a great atmosphere, with two big lobby areas for you to wait. If you have to be somewhere they have a shuttle service and they’ll bring you to where you need to be while your car is being fixed, and pick you up when it is done. Great place, check it out.

Sa
Review №66

Motorworks is wonderful! We had to have a major engine repair, and they were patient, accommodating, and talked through all options with us. Ultimately, they were able to get the repair done way ahead of schedule; and we couldn’t be happier. Highly recommend!

Ro
Review №67

Overall I’d say wonderful shop. We had a disagreement on a certain thing. But I’m a diesel mechanic for a living so I’m really picky as to what’s being used during maintenance on my truck. But it all got worked out. You go from one tech to another in the same shop and they’ll have different opinions. So not going to hold that against them. And went back afterwards for other work since I can’t really work on my vehicles at the apartments I live at. Overall good customer service.

To
Review №68

Honest and helpful

Sa
Review №69

This place did a excellent job on my vehicle. I would highly recommend them for any vehicle maintenance you need!!👍

Za
Review №70

Fast and friendly service. There communication was second to none! I appreciated the inspection of my vehicle and explanation for additional services recommended. Ive had other shops recommend services but usually offer little to no justification for the additional work. Ill definitely be a customer going forward.

Ty
Review №71

Fast and friendly work! They were able to get me in right away and be done in just a few hours. While other shops were trying to over charge me, this shop was able to work with me and offered me a great price. Would definitely recommend Motor Works of Sartell to anyone having car problems

Jo
Review №72

Such a great experience! Entire team was professional, polite, and did a great job explaining any and all repairs. Highly recommend 👍🏼

Jo
Review №73

Quick and efficient and very reasonably priced

Jo
Review №74

Thanks for being honest people Great work....

Ai
Review №75

I got an oil change and they also checked in with me about a couple filter replacements which has left my car running great! So thankful for how well they communicate with their customer’s throughout the appointment!!

An
Review №76

Called for a quote on labor. Explained that I already had the parts, but lacked the tools to complete the job.Was given a fair estimate for labor costs, and a prompt appointment.Work was done in the time stated, work was done to a high standard, and more importantly work was completed for the estimated total given initially without problems.Nothing was pushed on me sales wise.Will return.

Da
Review №77

They did a great job at replacing my transmission in a good timely matter they were great when it came time to talk to the warranty company to try and make sure it was covered .

Kr
Review №78

My brakes were not working quite right which was scary and the guys at MotorWorks were able to get the parts I needed and had it fixed the next day! Not only were they able to get it fixed right away, they also offered to drop me off at work while my car was in the shop! Great service! Thank you!

Sp
Review №79

Sharp looking facility, polite staff, good rates, & rather timely service. What more can one desire from the private market?

Am
Review №80

Travis at Motor Works has gone above and beyond in customer service! I bought winter tires a few months ago and he was very helpful and knowledgeable. I will now be purchasing a 2nd set of regular tires from them because I was so happy with my first experience.

So
Review №81

They called me and explained everything before doing any work. They also noticed a few things that needed to be done and called me again to get approval before doing any work. I trust them all the way.

Be
Review №82

There is no one better. Period. Ive been going to Motor Works for years. There is no one else I trust with my familys cars to make sure everything is running safe. Recently, my car had some major issues with oil burning off quickly. The team at Motor Works worked hard to get it fixed and they were communicative, fair, and timely.

Es
Review №83

They get job done ✅

An
Review №84

I took my vehicle here to replace my air compressor to get my air conditioning repaired. No doubt, not a cheap repair, but they fixed it for $800 less than the dealership would have. They were very friendly, professional, and patient with me which was greatly appreciated! They also are very generous with giving you a ride if needed. I think I have found a new repair shop I can trust. Thank you!!

Jo
Review №85

Great staff team and very professional communication! They even helped contact my other auto-shop to figure out my warranty on older parts. 5/5 stars!

Br
Review №86

Travis was very helpful and professional. Im getting frontvalve cover seal and sway bar links,rubber bushings replaced on front Wed and I will give another review after the work is done!

Sa
Review №87

Travis and the people who work here at Motor Works are amazing! I am so amazed at how well their customer service is! They know exactly what they are doing and are decently priced! The best part is you can ask them exactly what they will be doing to fix your car and they are completely transparent!

Th
Review №88

Hands down the best repair shop in the area. I have taken my vehicle to Motor Works several times, they do a great job and are very reasonably priced. Anytime my vehicle has needed work they make sure I have a loaner to use for the day. Travis does a great job on the customer service side. He is upfront and honest with you about what needs to be done. One of the few shops I trust 100%. Do yourself a favor if you need repairs or even an oil change, go to these guys. You wont regret it!

Ri
Review №89

Look, I’m not one to promote people but the entire staff is amazing. Hell, I live in Apple valley and would rather drive all the way up to Sartell, MN in a beat up vehicle to have them fix it, than anyone else. I mean the customer service isn’t fake, they ask questions and treat you like a normal person. Hey money’s tight lately, they understand that!! They make informed decisions based on knowledge and experience to get you through any situation. I stand by them whole heartily. Travis has always followed up with everything major and minor with me and my entire family. Even got a thank you for an oil change. Good people, good service and they truly stand by their work.

Je
Review №90

Found this place by accident, and Im so glad I did. I brought my car in for an oil change and was notified of a leak; they even brought me back to the garage to show me and explain what was wrong! The quote they gave me to fix it was on the lower end of the standard cost, so I feel confident they arent out to rip me off. Its hard to find trustworthy auto places, but this one definitely is.

Ch
Review №91

I needed an airbag light inspected/fixed and Motor Works was quick to respond to set the appointment up and maintained good communication throughout the process. They have earned my trust for future vehicle repairs.

Kr
Review №92

Trust them with all of our vehicles! Great service, very personal and they know is when we walk in! Honest business with great integrity!!!

An
Review №93

Had an unfortunate incident that left my vehicle in their lot on a Sunday night and they were able to get to it quickly and efficiently Monday, great communication and work!

A.
Review №94

Best repair shop I’ve had the experience in dealing with. Travis and the team are extremely personable, honest, and very fair when it comes to pricing. They keep you posted through the repair process, and make sure you understand not only what needs to be repaired but why (and if there are other options). These guys have a customer in me for a long, long time. Highly recommended!

Ma
Review №95

Amazing service! Dropped my truck off in the morning with front end noise they figured out the problem right away and Stacey worked with my extended warranty company and got all the parts and labor covered for me same day!They even took the time to detail the interior of my truck!

De
Review №96

Came in with a horrific situation with my truck but they were professional, courteous and did an awesome job to get me and my family back on the road. Great people great place !

La
Review №97

This company have the best customer service and service provider was excellent👌 I move to st cloud a yr ago and I been having different companies work on my car but kept getting bad service. I looked on the website in found this company im so happy I went to them they or amazing love them...

Da
Review №98

Great prices and good service. We go here for everything!

Cu
Review №99

This is the only shop in the area that is trust worthy and stands behind there workmanship and part. Second best to no one.

Kr
Review №100

We have been going to Motorwerks for several years now and this last time is why well keep going back. Our air conditioner wasnt working in our van and I called very late on a Wednesday night and was told I could bring it in the next day to be looked at. I dropped it off before I went to work on Thursday morning. I asked to have it done by a certain time as that was when I need it. Travis was there in the morning and gave me the low down on what it probably was and how much it was going to cost before I left the building. They did a great job of fixing the problem, letting me know what it was, and having it ready for me when I needed it. Thank you!

Information
19 Photos
100 Comments
4.7 Rating
  • Address:1601 Riverside Ave S, Sartell, MN 56377, United States
  • Site:http://motorworksauto.com/
  • Phone:+1 320-259-8539
Categories
  • Auto repair shop
Working hours
  • Monday:7:30AM–5:30PM
  • Tuesday:7:30AM–5:30PM
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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