Ive gone here before to have audio equipment installed and have referred them to friends. I had debated on reinstalling my subs but when I finally decided to I brought them to Superior and the guys there did a spectacular job. They are very fair with pricing and the quality of the work is A+. Definitely a must go for all your mobile audio needs. Thanks fellas

I needed new speakers and a radio for my boat. Bill came down within a couple of DAYS and did a PHENOMENAL job installing and making sure everything was left perfect, locked and covered! He even went out of his way and fixed my anchor!! I could not be happier with the quality of the products, the professional service and the kindness. I would definitely recommend Superior to any of my friends. A+. Thank you!

Been going here for a long time and they never disappoint. Brian is awesome takes the time to explain everything to you and answers all your questions about the products they sell. Will continue doing business with Superior.

I set up an appointment to have a pioneer Head unit and rear components (alpine x series) speakers bill the owner did the work absolute professional he rewired all four speaker leads that was a absolute mess from a previous installer and redid all the wires behind the head unit zip tied everything nice and neat what a great install! Helped me with all the settings on the head unit basically didnt let me leave until i was completely satisfied!! The system sounds amazing Ive gotten so many compliments on the sound! Everything was done on time, price was much cheaper than other installers Ive been to!! Superior radio will be my go to install for all my car needs! Highly recommend!!! Very relaxing environment, Dunkin donuts 100yards away!! Thanks for everything bill ! See ya soon!!

Very friendly environment staff are professional Ive been here before in the past ima return customer Ive always left happy and satisfied

I had Superior wire up my off road lights and install the switches as needed. I couldnt be happier. Pricing was fair and the quality of work is great. I would highly recommend them for any of your automotive electrical needs.

Best place to go for all your stereo, camera & remote starts & more. Thanks Billy, what a great service. Helen S.

Very professional and they provide excellent service.

Painless, very efficient. Helpful, Friendly, staff.

I contacted them to confirm that they could install a remote starter in my Volvo.They responded promptly. After receiving the confirmation, I called them and spoke to them about the remote starter features and my needs. On the day of my appointment, they labored hard to get it installed (not an easy task on a Volvo).They tested all the vehicle settings to make sure there wasn’t any changes after the installation and explained the operation of the remotes.I got what a wanted and just in time with current winter snow falls.Many thanks to Brian & the professional installer.

Great team, Ive known them for years, highly recommended.

I was very excited about all the reviews for Superior Radio & Security. Today I finished the installation of a remote starter (with Mobile App) for my girlfriends car. I brought my own device and the instructions to the shop.Today I picked up my car and quickly I learned that the SimCard (mobile app connector with data link) was not setup correctly. I went back to the shop to communicate the issue and the possible solution, trying to confirm that they did follow the instruction manual that came with the device, they quickly responded they did, I didnt feel they wanted to listen to my explanation of the issue.I decided that I just over paid this job and that I was going to finish it at home. After 10minutes from being home I opened the dash and ran the configuration process that is explained in the manual, after that everything worked fine.I am giving 3 stars not because they didnt know this, this is understandable since they are not used to this hardware, but because they didnt want to listen to me and were just trying to clean their hands from the actual issue. I didnt feel appreciated, specially after paying $200 bucks for a 45 minutes job.Pros:- On time service- appointment service- the hardware setup seems very professional.Cons:- Pricey- Customer service

Just had my Apple Car Play Radio installed. Took exactly as long as they said it would install, and the price was lower than expected. Thanks to great service and professional install. Referred a family member to add a radio to their Harley. Highly Recommend.

More than radios, sounds & security systems: As an out-of-towner (Thanksgiving visitor) a few years ago who needed *emergency* attention for a baffling headlight/electrical problem on a snow-slush-&-rainy Black Friday--& sent here by a local Sears Tech who could not resolve it--I found excellent, courteous attention, as though I were a neighbor whod been a customer for years; & excellent, honest service at a fair price. Moreover, the proprietor provided me a drawing that showed where-&-what the problem was and & how to fix it quickly, should it ever recur when I returned home (which, btw, it hasnt!).Courteous attention, rapid, expert diagnosis & service, at a fair price: you cant go wrong.

I went here to get a backup camera installed in my 2012 Honda Civic, and I have to say I came to the right place! These people are honest, communicative, and stand behind their work! The camera is amazing and they updated me often. The parts included me paying for a camera to install but they told me the interface came with one and so I ended up saving 80 dollars! Other places I know wouldn’t even have told me that and would’ve tried to make an easy 80. These people were honest enough to tell me. Definitely go here!

Very pleased with the service I received at Superior Radio & Security. Bill helped me through the process, Pat installed an impact sensor and radar sensor. The sensors work great and Superior R & S stand behind everything they do. I had to return two times to get the precise proximity for the radar sensor and they got it spot on. They sell and install numerous items. I would not hesitate in recommending Superior R & S.

Great and friendly staff always have just what I need

Excellent service!I’ve done 3 cars with Viper remote starts in the pass 5 yrs and no issues,I am very happy with the work they do!

Ive been using them for years. I have never had a problem. I recommend them to all of my friends.

The staff at superior Superior Radio are hands down the friendliest and most knowledgeable in the field! They always accommodate my needs. I had a sound system installed in my truck back in 2012 by Superior and after 6 years, they gave me a complementary tune up. I would recommend Superior a thousand times over

The Best, they put a C/B Radio in, they also do remote starters and those are Top Notch. When the Car Dealer Crys and says we cant add that accessory, Superior says Yes and will tackle easy and hard jobs at a Fair Price. Will Definitely go back.

Highly recommended great service, very knowledgeable and fair pricing, could have changed more but were more that fair. Will definitely refer you to others in the future. Thanks

They have done everyone of my car systems. Billy and the installers They are the best at what they do. My car has the best sound Ive ever heard. Alpine and the remote start and alarm combo is AWSOME. And the girls out front are very help full and are very knowledgeable in what they do. And stand behind the work 100%

There are 5 competing installers closer to my house than this place, however I had some very specific questions about remote start and everybody else either couldnt answer or said maybe without spending any time. Mike at superior was patient with me and got answers to all my questions, he even called the manufacturer and didnt let them go until he got what he needed. I appreciated the up front work just for a quote so it was a no brainer to go forward with superior for the install. The job went off without issue and Im very happy with my product and the dealer that installed it.

They helped me out over 3 years ago on an audio system for the car, including a new radio, subwoofer and amplifier, that all still work perfectly. Everything was wired seamlessly with the existing components and was done very professionally so nothing hung out or looked out of place. They were patient with my decision process and gave me a great price. For anyone even remotely in the Boston area, I very much recommend this establishment. Top notch job.

Very nice people were very kind and considerate help me with to remote starters brought me in and out less than an hour very good five stars

WARNING - BIG RIP OFF! Owner Bill Giordano damaged my vehicle installing a back-up alarm that doesn’t work. He burnt out my dash lights and my heater and radio stopped working. HE REFUSED TO FIX saying “THAT STUFF HAPPENS, IT’S JUST A COINCIDENCE!” I waited 6 weeks without heat for dealer to replace dashboard bulbs, heater controls and radio, over $2,000. ROSTRA will not guarantee back up alarm because of improper installation. Worst place I have ever done business.

Great place. Excellent work will definitely go and have all my srereo work done there there.

Had a complete install done (Head unit, 4 speakers, amp, sub, back up camera, alarm and remote start. All done in 2 days. I was impressed that it was done that quick. The price was great too. I bought all my own stock and had then install it without any pushing for their stuff. They are great to talk to if you have any questions and the questions I had for them they answered without hesitation. I would highly recommend them for anything you might need installed in your vehicle.

Great service had them put in a car starter in my girls car, on time very courteous and the prices and competitive. Had it installed a year ago and never had any issues. I will be returning soon for more upgrades.👍🙂

Took them five minutes to figure out what Best Buy could not!!

Great customer service and very personable!

If you want help with your sound or security system, this is the place to go.The staff is sharp, and will help put in the *right* system in your car. Not just the system that costs the right way. For me, they were clear and upfront about the pricing of parts and installation. I didnt see a single customer walk in who was not given rich explanations and clear product options.The installation of an AUX input cable for my car was clean, fast, thoughtfully executed, and included my input at exactly the correct times during the installation process.When I get around to installing a dashboard camera system for the car, I will not even be considering any other installer.

I have been going there, since they Opened their Doors ! True Excellence in Car Audio ~ Best *Alpine & now Kenwood EXCELON Dealer around!If You Love Music as Much as I do? There is No Better Place and I am Not a Paid spokesperson or receiving any Gratuity for this, I am a Professional DJ since 1983 and I Love my Music ~ I know my Car Audio and Once You Go *Alpine, You will Never go to any thing else!

Quickly diagnosed and fixed a problem that the Wakefield Subaru dealership couldn’t even figure out! They saved me money, time and stress! Highly recommend.

Knowledgeable, courteous, employees. Will never go anywhere else. Refer all my friends and family here

These guys had awesome customer service and took me as a last minute call in appointment. Great place! Highly recommended!!

The best car audio store around.. alarm systems and the bass boxs are awesome

Great service! Mike and Amanda are also always very courteous and helpful!

***UPDATE 11/16/2020*** Bill and team replaced my sound system amps. We thought we were going to have to go with an inferior, OEM amp system from the manufacturer. Instead, after doing the research they found a cheaper and better solution for me. This is the service I have come to expect.***Grew up and Saugus. My dad and I had been here a handful of time in the past. I came to Bill with a motorcycle project back in January. We talked through it he assured me that I was worrying about it too much and that its an easy job for him. We shared stories about bikes we have had and our favorites, etc. He was excited about my project with me. It was a rather unique task, but I just thought it was AWESOME that this guy was as excited about the project as I was.I ended up going a different direction on the project as a result of finances. Did all new LED lighting all around my motorcycle. Still, Bill, Mike and the team at Superior were nothing short of professional and extremely accommodating. While at work (as I requested) they gave me status updates on the project, read through and followed my detailed note left with the keys and allowed to drop off the bike after hours and pick up after hours. They even took the time to accept payment over the phone. Bike came out BEAUTIFULLY. Lighting was fitted corrected, tightly and functions beautifully. I ride ALOT and to know that the lights were installed correctly, I know that mechanical failure and issues as a result of weather will be greatly reduced. I have only had the bike back a few days but going to a professional to get certain things done is worth it. Very grateful!

Cant even review their work. The secretary who answered the phone was extremely unenthusiastic and rude. She repeatedly asked me questions about things I had already answered. At the end of the call she literally mocked me. I would never even consider bringing my vehicle here for work. Absolutely pathetic.

Superior recently installed an Alpine amplifier, subwoofer, rux-knob and all the necessary wiring in my car. They got it done quickly and everything sounds great. I walked in with tons of questions and Billy was nothing but helpful. I highly recommend going here if you need anything done to your car.

I have been going there for years excellent service and the people are great that work there

Excellent serviceStand behind their workI am a repeat customer

I have been going to superior radio since i had my interlock device installed. I wish i had my interlock device installed at superior radio! However, at the time of installation and timing for my lisence test, it was not available. This past January4th, my vehicle was deemed a total loss due to flood in a recent storm and yet again, appointments were not soon enough available at superior radio. Hindsight tells me i should have simply waited due to rental costs of lack of knowledge of installation at another location on my new vehichle. I call and go to superior radio for any and anything that has to do with an issue that they may or may not be able to help me with. If they can they can in the most repectful and timely manner. If they cant, they get the answer or direct me to the neccesary means. Thank you superior radio!

Billy and his staff have installed numerous car starters, mobile video, and satellite radios for me, my brother in law and my father. Id say Billy has done about 15 installations since 2000 for my family and all have been top notch. We had one faulty manufacturer piece once, but Billy swapped it out next day no problem.Recently bought some new electronics for my boat, and was frustrated with Marinas and there wait time for installation, it was mid summer and they wanted my boat for 2 weeks. At this point I thought Id do it myself, but then I called Billy and he said bring the boat right down and hell install it the next day. Ill tell you it was flawless when they were done. I put a picture up as well.So not only do I recommend them for Cars trucks but also for boats as well if youre looking to get anything put in.

Great people, answered all my questions and concerns

Quality and excellent service

Great service, Great prices. These guys know their stuff.

They do great work in the timeframe specified

Good service knowable helpful classy. Store

Very professional and excellent prices!!!

Wonderful people and great customer service!

Quality products and knowledge people.

Good place but expensive

Always helpful fair and reliable

Great service

Car alarm remote start the pros.

Great service

Great service

Great

Excellent

Great service....