Ronald was an excellent sales person. He was so helpful and gave me many options. He was patient and took his time but didn’t push us to purchase anything which I like. I did end up purchasing the mattress I liked which was one he suggested. It was an overall great experience.

I had a wonderful experience at mattress firm in Sayville ! Shaun was super helpful and did an excellent job at finding me a mattress that suits my needs. I got a great deal on my mattress with the special that was being held and saved $600! I will be moving several states over and finding a warehouse with the mattress that I wanted was no problem. The mattress will be held until my move in next month and was scheduled for my desired delivery date. In addition, mattress firm had a great payment plan and I was in and out of the store in about an hour. I am looking forward to my new mattress!

Such a quick and easy process. Amazing customer service, and informative!

Went to the Sayville store to purchase a mattress for my mom. Ron greeted us at the door. He was very professional, understanding and helpful. He went above and beyond to make sure we were satisfied. This store also has a decent selection. I definitely would recommend this location and Ron!!

Came in about a month ago looking for new pillows, we ended up with a new mattress. It is really amazing. Jeff was really kind and took the time to really find something that caters to us. I would definitely recommend visiting this location and having Jeff fit you for a mattress and pillows. Thank you so much, this is some of the best sleep Ive had in a while!

We went in search of a new bed not knowing what we wanted or was best for us. Matt our salesman was excellent! He was very professional, well spoken, and has a nice comfortable way about him. We did purchase a new bed with his assistance.

We came in today to replace my old mattress and met with Jeanne. I had a specific idea in mind, but speaking with a professional and actually testing out mattresses as she recommended completely changed my views and Im really grateful for that. I left satisfied and cant wait to start resting well with my new mattress! Thank you!

Went to the Sayville store today to purchase new mattresses for two bedrooms. Worked with Jeff Alenski, who was patient, professional and very helpful. Walked out with a great deal and would not only work with Jeff again for my future mattress needs, but highly recommend him to help with yours. Really nice guy too! Thanks Jeff :)

Ron and Shaun were both great. No dog and pony show like so many other places who show you the $3000+ mattresses and then spend 45 minutes trying to convince you that you cant live without one. These guys listened to what we wanted and sold us what we needed. No BS. Just a nice easy sale and a delivery appointment for the next day. Thanks guys!

Incredible experience. Jeff was extremely knowledgeable and walked us through the process with patience and care. I would strongly recommend visiting Jeff when you are ready to choose your next bed.

Called through the mattress firm call center which was awful with repeating the menu and not accepting the numbers that are entered. Finally got to my local store where things got much better. Spoke to jeff who was personable and helpful. Got me what I needed when I needed it and was out the door with the whole transaction from the start of the call to putting the box spring in the car within an hour.

So happy with the service I received at Mattress Firm in Sayville. I’ll be getting my half priced mattress with free delivery on Monday and I purchased on Saturday. Prompt service and a great price!!

Matt was great. Very personable, knowledgeable and forthright. He quickly assessed my needs and I got me a great deal on a new Beautyrest with a free adjustable head base with next day delivery. You cant ask for more than that! Highly recommend.

Jeanne S. Was Very knowledgeable and friendly. Took her time to explain the mattresses. I’m so excited to get my mattress delivery sooner than I anticipated.

Had excellent service in Sayville NY. Was traveling from MN. Bought a sheet set. I was surprised that the salesperson took my info, though I live in MN. He told me it would work for delivery in MN. Thank you?

I went to get a new queen mattress for my room. Ended up needing both a box and a frame which the salesman Matt helped me out with in getting the lowest prices for the highest quality. Matt was also very personable and eager to help. I would definitely return to this store, you can’t get this kind of customer service online.

Jeff was very nice and helpful. Were looking forward to receiving our mattress and adjustable base this week. Would definitely recommend the Sayville store.

Jeannie was very helpful and informative. She spent a lot of time helping us. Very pleasant sales person, would recommend her to friends.

Ron was great and very informative. He helped us through making our decision and made sure to find a store that had what we wanted in stock so we could go home with a mattress today. Thank you so much!

Had a great, stress-free experience purchasing a new mattress with Jeff. Did not feel pressured at any point during my time in the store. Jeff was extremely knowledgeable, professional and patient. I would recommend this store to others in the area.

Bought a Mattress at the Port Jefferson Station store, it was not the correct bed for us. We then went to the Sayville Store to exchange it and met Matt. He was extremely knowledgeable & patient, and great to talk with. Matt gave us a real education on mattresses and pillows. We made the best decision, this time. We love the new mattress (a Serta icomfort Hybrid Mattress) and the Bedgear pillows are the best pillows weve ever owned. We are finally getting a goodnights sleep! Go see Matt! He will give you a complete consultation that will scientifically present your best options. He wont steer you wrong. Great service, price and fast delivery too!

Shaun was so knowledgeable and helpful. He made the process simple and we are very happy with the experience.

Sales person was very nice did not try make you buy anything you didn’t what. As far as the rest goes I can’t finish reply until I see if my delivery gets here on time with them mattress I desperately needing on time. So until then can’t say no more.Delivery was on time they where very professional had there masks on even though it was an outside drop off. Would definitely recommend to anyone looking for a mattress.

Matt is very knowledgeable and made sure we were happy with our selection. Excellent service at the Mattress Firm with Matt! Thank you again 👍

I have to say I had a great experience here at the sayville firm mattress. I’ve been shopping around for a mattress for quite a while. I’ve been from lake grove to Patchogue to sayville and towns in between looking for a mattress. When I got to the firm mattress place I walked around sat on beds etc. Then Ron the sales associate was finishing up with other customers and came to help me. I knew exactly what I wanted to make things easy plush not firm plush it had to be soft soft soft. Well Ron took me from one plush bed to another showing extreme concern,patience and kindness. I must have layed on every plush bed in the store then finally there it was my bed. He suggested I try this one try that one lay on your side your back but it was great cause with all of his kindness and patience and knowing what I wanted he didn’t try to sell me a bed just to sell a bed he made sure I was comfortable in my decision making. I would like to again thank him for all of his patience

I walked in knowing what I wanted. Jason helped me out, and I was done in 10 minutes, and it should be delivered tomorrow.

Havent bought a bed in years let alone an adjustable king size bed plus mattress. Truth is I dreaded going in and getting hit with a sales pitch but the young lady who helped me could not have been nicer and more helpful!

Was very pleased with our outcome and the outstanding service and sale we were provided by Shaun and Noelle. I would recommend any one who in the future looking for a great deal for a bed to stop in to the Sayville sunrise hwy location. Nothing but polite and professionalism from them both. Thank you Shaun for another great deal.

I felt the salesman was very honest and courteous with us... He took the time to help me find the right mattress... I always go to mattress firm for my mattresses

We had a very good experience while shopping for a new mattress. The sales associate Matthew Page was very patient while we were selecting a mattress. He explained and answered all of our questions. We did purchase a new mattress and sheets.

My wife and I went into Sayville Mattress Firm to browse for a new one as it’s been a long time and needed to upgrade. Jeanne was there and extremely helpful while juggling IT guys in the store and other customers. She still made us feel like we had her undivided attention and amazing at helping us pick the right mattress for both my wife and I. We were looking for a California King and were advised is a special order and could take a few weeks to get. After we carefully selected the right mattress and agreed on a great price, we found out we got lucky and both the mattress and adjustable base were in stock at the Hicksville location. The entire setup was delivered and set up less than 24 hours of walking in the store. The driver Francisco was awesome, prompt and polite upon arrival. They set everything up within minutes and took the old mattress away. Last night was our first sleep in the new bed and we both slept great! Thank you Jeanne, Francisco and the entire Mattress Firm team!

Quick easy and professional, Matthew was a wonderful salesman and listened to the needs and requests that I expressed.

Excellent service. Delivery guys were great. Love the new bed!

Had a phenomenal experience all around. Mattress came quickly and Jeanne followed up throughout the process. Will be recommending Jeanne to friends and family. Thank you!

Great Experience!! Matt was very knowledgeable and very patient with us!! I will continue to shop there!!

We got a good deal on a nice mattress with an adjustable base. The salesman Matt was very knowledgeable and very helpful.

Sean was helpful, attentive, and very knowledgeable. He was patient with me and my fiancé while addressing all of our questions and concerns. I was very satisfied with the service that he provided and feel he is a true asset to your company. It is because of him, and my experience today, that I will return for future business.

The Manager Jeffery Alenski at the Sayville site was patient and very knowledgeable when answering my questions . He helped me to feel confident that my bed purchase was the right one for my home. I will definitely send my friends to shop there too.

I purchased my stepdaughters mattress at mattress Firm in Sayville. Thank you Jeff for helping me out outstanding work

Great, individualized attention.Very clean and sanitized.Love my new mattress and adjustable base.

I was searching for a king size mattress and I had seen a new store that had opened up called mattress firm, I decided to check out the Sayville store because I had been in the area, but they also have many other locations, The very moment I arrived I was greeted by a friendly gentleman whose name was Shaun Seifert. He right away asked me what it was that I was looking for, so I explained that I was looking for a very firm mattress because I do have a lot of back pain, and some injuries to my back. He was very friendly, and began to show me one of the nicest firmest mattresses in the show room, The second I laid on it, I knew that it was exactly what I was looking for. He was nice enough to show me other mattresses as well just so I could get an idea of what others felt like, but nothing compared to the first one I laid on, because that was the one that felt best for my back issues . So I informed Shaun That I definitely liked the mattress I chose from the Start, and that I was going to step out of the store so I can talk with my boyfriend further about the purchase of this mattress. We drove around town for a little bit did a little bit of shopping around, and we both ended up back at mattress firm, nothing really compared to that initial mattress that I laid on, it was very comfortable and I felt that Shaun had a very good work ethic when it came to customer service, He was knowledgeable and understanding of my needs, and he offered us a really good deal for the mattress that we purchased, I am extremely happy with the customer service that he provided to us, so therefore I would highly recommend mattress firm in Sayville. Sincerely, Angela

Shaun was very helpful and informative. Overall a great experience buying a mattress!

Matt was the biggest help ever gave what I wanted

My son was taking me to dinner as I just returned from FL and secured a nice new apartment in Bayport/Patchogue area. I asked if we could stop by Mattress Firm in Sayville to check out bedding. Shaun Seifert was assisting another customer when we came in but pleasantly acknowledged our presence and said he would be right with us.Shaun did not disappoint and between my son, myself and Shaun, we secured the perfect mattress, the perfect delivery date and well within budget, all within half hour!! Dinner got a little more delicious with Shaun’s expertise and execution! Very much appreciated! Thank you!

Great prices with huge sales going on Ron was so helpful and knowledgeable guided us to exactly what we were looking for

Shaun was extremely helpful with finding us a new mattress. We received a warranty on a mattress bought 3 years ago at sleepys that formed a 5 in sag during the short time that we had it and was obviously a defective lemon. Shaun was understanding and sincere and helped us find the best fit for us. We are so grateful!

Sean was great! Very helpful for my mom. Nice and cut out the delivery fee for us. Helpful color coding on mattresses.

Shaun sold me a mattress today here and he was great! He gave me a good explanation of each kind of mattress, what to expect and feel with each one. He was not a pushy salesman and did not try to veer me towards a more expensive mattress. He was sincerely looking for what made me most comfortable. Thanks Shaun great job today!

Shaun was excellent! So happy I came to the store today!!! Can’t wait for my new mattress to come.

I purchased a bed for my daughter and Sean was outstanding as a sales person. He was patient, understanding and knowledgeable. I went home and tried to figure out how to put the frame together and I called him. He tried to help me over the phone and I didn’t understand. He offered to come to my house to do it! That’s by far the best customer service I ever experienced. Go see Sean at the Sayville Mattress Firm location.

Was looking for the right support for my mattress. Shaun approached us and helped find the exactly what we needed! Was in and out very quickly and left with a great experience

8 days ago I purchased a mattress and an adjustable base from this Mattress Firm location. My experience has been horrible. The delivery team did not offer to adjust the height of the base. Apparently they installed incorrectly and/or the base is defective as it stopped working after 2 days. I have spent countless hours on the phone with customer service who have been downright disrespectful and unhelpful. The management at the Sayville location has not offered any support to resolve the issue despite multiple outreaches for help. To date the only support we have been provided is a set of replacement parts to fix the base which were also faulty (we have to personally work on the repair of the defective product we paid thousands of dollars for). We have requested a replacement base which has been denied. At this point, there is no line of sight to resolution and no accountability to resolve...they have their money so they could care less about the customer. I would recommend everyone avoid purchasing any product from Mattress Firm and this location. I am contacting the Better Business Bureau to report these business practices and will be researching lemon laws for the mattress industry to determine what recourse I have.

My girlfriend and I were helped by Shaun after two bad experiencs at other local stores and wow. He was incredibly patient and knowledgeable and really did all he could to help accommodate our very different needs in a mattress. He is an amazing sales person and was a pleasure to deal with. Would recommend 100%.

Sean was extremely helpful researching our purchase and patient when we changed our minds and went in another direction with bedding. Delivery was smooth and beds are very comfortable.

Shaun was great! Very knowledgeable, works with me through a very tricky delivery problem. He found the answers before I left the store. I wasn’t prepared to buy a mattress but I was compelled because he was so helpful! Highly recommended!!

We went to look at mattresses today and we definitely chose the right store. From the moment we walked in Shaun was friendly, helpful, and knowledgable. We were able to find a mattress, get a great deal, and set up next day delivery in about an hours time. Thanks Shaun it was a pleasure doing business with you.~Stephanie

My husband and I had an excellent experience searching for the right mattress with Shaun Seifert. Shaun was a wealth of information about the type of mattress that wouldsuit our needs. He wasnt pushy at all. Very, Very helpful. A very nice young man who knows his stuff!!!!!!!

Very knowledgeable about their productsShaun helped us & we never felt rushed, he was very patient & answered all our questions & addressed our concerns.

Scott was Awesome.Very attentive, he even helped tie up my mattress.I would recommend that if youre in need of a new mattress, you stop by and see him.

Shaun Seifert was awesome in explaining and guiding my elderly mom in selecting a great mattress to fit her needs! Made the process painless and offered her a wonderful deal. Cant impress how highly I recommend shopping here. Thank you Shaun!

Went in looking for a price on a larger bed than I have now. Scott was super friendly and helpful and took his time making sure I understood my options. Decided to consult my wife before buying and he was very understanding and not at all pushy. Well definitely be back soon!

If You need a mattress Sleepys in Sayville is the place to go. Zeke the store manager was extremely helpful and knowledgeable. He helped me select the most comfortable mattress for my body and my pocketbook. He wasnt pushy and made my shopping experience very pleasurable. I strongly recommend him.

Buying a new bed at this Store was a great experiences the two men who helped me were very knowledgeable about all types of. BedsVery understanding my needs since my back was. Wrenched when I aperaered at there store bent slightly then one of the staff showed me the. Firm beds they have and how they were made by showing me the foam and Coil systemOf what I was lying on for comfort he targeted the type of Bed I would needOne was very firm as the steel it was made with was very. Sturdy unfortunately I could not afford that one so they offered me a really comfortable one top of the line at much lower price and even made it even lowered price forA well known Brand then arranged for me to get the bed that day at there warehouse because it was late in the day there warehouse delivery’s were well on there way for there daily delevereysPick it up and slept on it last night great nights sleep I decided to get not one. But two BedsFor my familyThank you Matress Firm fo taking the pain out off my life

Just purchased a mattress from Zeke. He was nothing but professional! Was knowledgeable with the products and pricing and he was able to get us an after hours delivery due to my families work schedules. Would definitely recommend this store and Zeke.

Poor customer service. Man still on the phone while us black african americans came into store nobody helped us. We walked out. Terrible place of business

Walked into the mattress firm located in sayville, ny with my husband & was immediately greeted by Zeke Suarez, whom I later came to know as the store manager. First of all, he made my husband & I feel completely welcome & comfortable, which immediately put my mind at ease. He was extremely friendly & personable. He got us a great complete bed that fit specifically to our personal needs as well as our financial needs. We left the store smiling. Thank you Zeke for being so helpful & kind. Highly recommend this store for all of your mattress & bedding needs.

Very poor. The salesman wouldnt give a firm time for delivery. I was trying to plan my day and my concerns were brushed aside. I will never shop at your store again.

I have a contusion fraction in my back. Very painful to get in and out of bed Sean, was wonderful. He knew exactly what I needed. Within 24 hours I had a solution. Sean sold me a device that is remote control to sit me enabling me to get out of bed. Part of the problem was my boxspring was Too high It was 9 inchesthis new device Sits me up, enlabels me to get my feet on the floor and get up it replaces my box springthank you Sean. You were a God sendThe item is called head up adjustable base. Queen size adj prime.For anyone who may need a new mattress you can get this $500 base free with purchase of mattress over $500,Also the delivery team were very professional and efficient and worth the delivery priceThank you Mattress Firm.

Shaun Seifert at Mattress Firm Sayville was extremely helpful and professional. He made the mattress buying process quick and easy. Highly recommended.

My sales associate, Alex was SO personable and knowledgeable, our visit lasted almost 2 hours. He went above and beyond to make sure we were satisfied and knew all of the ins and outs.

Jerry made this a great purchase experience. He knows his stuff. I had a Great Deliver experience with their team. Fast clean no problems. Thank You and the Matress Firm TeamRichard Wenner

Zeke Suarez was a great salesman! So friendly and reasonable! Recommend all to come here!

Shaun Siefert provided exceptional service. I came in as an unhappy customer and Im leaving a happy one after a very positive experience.

Shaun seifert is the best worker and is very helpful

Amazing ! Knowledge of all products and helpful in every way ! Dream come true !

Employee really knows his stuff ! Very knowledgeable and helpful, Shaun Seifert was a Great help !

Good service.

Sean was very helpful and is my favorite worker.

Service was great

Just ordered my mattress so havent received, but definitely great experience working with Zeke so far!

Great service