Great advice, consultation and care!All staff is super kind and knowledgeable. I’ve now found my permanent eye doctor
Been going for my whole family’s eyewear. Always met with warmth, patience, and expertise. Everything from progressives to regular sunglasses; including for children. Recommend them highly for all eye care. They go above and beyond.
The staff is thorough, knowledgeable, and patient. The safety standards put in place make me feel very comfortable. The selection of eye glasses is unparalleled. Additionally the comprehensive exam received was better than I have ever received. I highly recommend this practice and store.
Just stop by this weekend for the Village fair and saw a nice pair of sunglasses. By the time I entered the store to pay for I was immediately looked down by the staff there. The person was not rude but indifferent and almost as if doing a favor selling those glasses. He handed me the glasses in a loose pouch and handle back my card. I had to ask for a receipt to which he rolled his eyes and it took him about 5 minutes between printing and smashing (fixing) the printer. When he finally gave me the (generic) receipt there was no “thank you” or “sorry for the delay”. Basically no customer service. Not sure if it was my casual clothing or any other feature that made him entitle to treat me that way. If I were the owner I would be paying more attention to how the staff is treating customers. Too bad I was going to schedule my entire family eye exam here
As good as it gets. Service, exams, prices. Can’t recommend them enough.
Please stop posting fake reviews to boost your rating - it is a shame.I had to go there before end of year to use my benefits - worst place i have visited and ruined my $500+ frame. They bent my flat celluloid frame into a very curved shape without ever consulting me - it was SO ugly that I had to ask them to restore it. a couple days later it cracked. For the same kind of lens and add-ons and with the exact same insurance I paid $80+ than what I paid merely half year ago at another place in greenwich.Added: Please dont assume everyone uses real name on google reviews. I WISH I never went there.
The best of the best! Kind, caring, and knowledgeable. Couldnt recommend enough.
Another great experience at Eye Gallery. Thorough eye exam with explanations throughout. Then staff patiently assisted in choosing great frames. Perfectly adjusted my current sunglasses as well.
Another great experience at Eye Gallery of Scarsdale, from the exam to help in picking out new frames. And everything ready in less than a week!
Friendly staff. Always good new choices. Preferred over the chain stores.
It was my first visit here and I was appreciative of Dr. Rosenberg’s who spent time explaining all of the pictures from my examination and patiently answering any additional questions. There was no rush and they take the time to make sure you are fully taken care of.
Great Doctors. Very safe during pandemic. Great selection of frames and top notch service.
Casey went out of her way to help me. They stand behind their products -although prices are not cheap the glasses are quality!
Wonderful service and wonderful selection. After many years of using reading glasses, I finally broke down and got a pair of progressives. The Eye Gallery made it easy to find just the right pair.
Eye Gallery is a really special eyeglass store.Their service is quick, respectful, intelligent and they are such NICE people.I bought glasses there a year ago. They helped me pick frames that I still get compliments for. They were available for pick up In about three days. Quick!Today I needed some advice regarding my eyes. I cant go visit them because of being sick right now (nothing serious). The store rep I spoke with was extremely helpful. Her name is Keside (sounds like Cassiedee). All the other reps are like her.I stopped going to Lens Crafters and Switched to Eye Gallery. It has been phenomenal.
I just visited Scarsdale Eye Gallery and it was an excellent experience. They have the most amazing selection. From designer brands to exclusive handmade frames. They helped makes sure my glasses fit perfect. On a different occasion when I thought I had damaged a lens they helped repair the glasses to look brand new. Anna is wonderful! As well as the rest of the staff! I would highly recommend the Eye Gallery of Scarsdale for your eye glasses or sunglasses needs.
Went there with my mom to get her some new glasses and I’ve never felt so comfortable with the education they provided us. Mom loves her new glasses! Would recommend!
I walked into eye gallery for the 2nd time this time I had more time to look around and boy was I AMAZED! They have an amazing assortment of trendy, gorgeous glasses. I found so many that I liked and complimented my face we even found a pair for my daughter who will be wearing glasses for the very first time. Felix was FANTASTIC!! He was honest and patient while trying on several pairs of glasses. I finally found one the I LOVE!!! I will be going back again as well as referring friends and family to this location. I am so excited I can not wait until my glasses are finally on my face :-)
Michael Rosen and his staff are extremely thorough and attentive. My husband and I would not go anywhere else. They are accommodating and honest. We are lucky to have them in Scarsdale.
My family and I have been going here for at least 10 years and have always been happy with their service, from eye exams to great options for glasses and contacts. For glasses in particular, theyre not the least expensive, but what weve gotten, we feel in the long run has been worth it. I particularly like that if Im having any trouble with my glasses, I can stop in and theyll adjust as needed, no charge.
This is the most wonderful store for your eye and eyeglass needs. Dr. Jay Rosen is a true gem and has always been on time, patient, helpful, professional, knowledgeable, caring, generous, informed, and gentle. He has always known what is wrong and has helped me numerous times . I have also bought glasses there and they have the most recent styles and all of the people working there are excellent. You could not find a better eye place for most of your needs. I recommend them to everyone. Do not hesitate to go here . You will not be sorry. S F Scarsdale
Dr.Rose and his staff really help us understand the ins and outs of why it’s important to have a great pair of glasses. When your eyes start going and you need help. They are the place to go to!
My family and I have been patients and customers at Eye Gallery for many years and always received terrific care. This past year I had some trouble with a changing prescription, and Michael Rosen and the team at Eye Gallery were wonderful! They worked with me repeatedly to find the glasses that were best for me, and they were patient, kind and generous. I wouldnt go anywhere else
Overall very happy with my experience. Nice facility and doctor/staff. Only peeve is full disclosure of cost for uncommon exams. Just be upfront and let the patient decide. Not umhappy I proceeded with the evaluation though.
We have been customers of Eye Gallery for over 10 years. We are always pleased with the service we receive, the staff is great at helping you find a pair of frames that look good on you. The selection of frames cannot be beat— I highly recommend them.
I been going there for a while now. The best.
They fitted me for new glasses. it was fast and efficient. Thank you Eye Gallery.
I could not be more pleased with my experiences at Eye Gallery of Scarsdale. Dr. Michael Rosen corrected my prescription and alleviated my headaches. The opticians and front staff helped me (and subsequently my husband) pick out frames that enhance our appearance. The entire practice goes beyond what is expected and always with a smile! I cannot recommend Eye Gallery of Scarsdale enough from both a medical and consumer perspective.
My wife, sons and I have been patients of both Jay and Michael Rosen for many years. We are all extremely appreciative of the care and consideration provided by the doctors and the entire staff. We would not trust our eyes with anybody else.
The lady’s helped me in the front. They were very much educated on eyewear and helped me pick out a new pair a glasses.
The Service was great I just love my new glasses.
Nice people and good service,really helped me out
In Westchester county there is no better place with a better selection of frames. The staff was very courtesy and they did a thorough eye exam. Highly recommended!
My wife and I have been using Eye Gallery of Scarsdale for many years for our annual examinations. It is an extremely professional place and Dr. Rosen gives you the mostcomprehensive eye exam possible. I highly recommend him.
Dr. Rosen is excellent! Quick service, polite and professional.
Professional, friendly staff and doctors. I had a pleasant experience during my annual eye exam and was given an in depth explanation of the results.
Excellent service and Drs. Rosen and Rosen are wonderful. You get what you pay for, great selection and you develop a relationship with the staff. Glasses, contacts for my entire family. No complaints. If you’re cheap, then stick with LensCrafters.
I have been going here for more than 20 years, always happy with there caring and service.
I have been a patient of Dr. Michael Rosen since 2004. Their office is modern with up to date medical equipment and the staff is very professional. I would highly recommend their office for eye exams as well as for a great selection of frames. Dr. Rosen is an expert in helping to pick out the best frames to suit your face.
They have excellent frames and go out of their way to help you.
Ive been a patient of both father and son for many years. I have always been pleased with their expertise with both contacts and glasses and their professionalism. I would recommend them to anyone.
Before I saw Dr. Michael Rosen, I was constantly suffering from headaches for no reason. Well, he found out that my glasses prescription was wrong and gave me a new one. Thank you so much for helping me out!
If you are not White in Color, please avoid this place. The moment I entered the place, I could see a strange look, like I was out of place and unwelcome. When no one would even bother to check what I wanted, I tried to politely ask a gentleman who worked there if he can help me. He snapped back with anger, no way to treat a paying customer.I decided that I was not going to leave, even if I am a person of color (Brown), these folks cannot treat me like this. When they saw that I was not planning to leave, they finally had no choice.If you are a person of color, please avoid this place and any humiliation that these folks might want to bring upon you.
Fantastic customer service, Felix is da man!
Great competent business. You get treated very well. I would recommend them to anyone need glasses or sun glasses.
Very nice eye care center with knowledgeable and caring Doctors and staff.
Having a narrow face and wanting to find eyeglasses that I liked, I headed to Eye Gallery of Scarsdale to see what they had (I also live nearby). A young lady, who was delightful, had me try on a dozen or so pairs, none that I liked. Also, when I pointed out that i was trying on eyeglasses that were almost identical to one another and all had the same issues I didnt like, I was assured that was certainly not the case and I must be mistaken. Ok...Then comes out a gentleman, who I am assuming is the son of the owners. When I said I was having an issue finding something I liked, instead of stepping in to help, he gave me a monologue about how amazing this store was, that celebrities and the well-known come from all over to shop at their store and that his poop smells like roses (ok, I added the last part, but honestly, i wouldnt have surprised if that was said).Pompous and unhelpful. Humph.I took a selfie of a pair that I wasnt sure of and said I would return if I decided to get them.I did return and tried on the glasses again and it was a no-go. This time, the young lady and the mother helped me for about 3 minutes. When I did not like the new choices, they literally turned their back on me and helped other customers.Employees/owners are rude, service is horrendous, and if you dont make THEM happy by choosing something quickly you are out-of-luck (except of course, if you are the one of the well-known who are said to shop there).Spend your money where you are valued as a client. Not here.
Careful and attentive service. A great asset to our community.
I have been quite satisfied with working with Eye Gallery of Scarsdale.The doctors and staff are always courteous and helpful. They are a long-time member of the Scarsdale community.
I have needed eye care for the last fifty yeras. Five years ago, when my wonderful eye doctor retired, I paid a visit to the Eye Gallery in Scarsdale. I was amazed by the ease of getting proiper help there. Dr. Rosen thoroughly checked my eyes, adjusted my lenses checked for glaucoma, did everything that had been done for me before. But there is a difference:It is easy to get appointments. you can chose the frames right then and there. Within days you pick up your new glasses, if they get bent out of shape you just stop by and they will adjust them for you free of charge. - and you can see fortever!!Francis Daniel Coleman