Went in for one tire and got charged 130 for all the extra warranty when I did not ask for that. When I picked up my car I clearly stated it should not be that much when the tire was $68. Guy at the counter then said cause the guy that took care of my car wasn’t there anymore and gave me a whole bunch of attitude. I’ve gotten my tires from here for years but will never be going back after this incident.
Good location, Dan helped me and explains everything in detail. Good customer service. I wouldnt get tires anywhere else
We were looking for new tires and advice on which tire would be best for our SUV. I only gave them 3 stars because they were to busy, so we just left. Which is good for them not for us. No one to talk to. We will go another day, but in the morning. I know It is that time of the year everyone wants to get tires for the bad weather. I will revisit my review after we go there again. They are located next to Menards in Schererville.
After a very negative experience at the Highland store, I drove to the Schererville store. Dan was great. I needed new tires and I was out in less than an hour without an appointment. Ill be going to the Schererville store from now on.
A little pricey in my opinion, but they do a good quick job! Love new tires now I gotta buy two more for the rear
First time going to Tire Barn. Very nice staff. Good work. 👍
Bait n switch with prices had to have my tires re balanced at discount tires where I should have gone in the first place. I think the guys name was David at the front desk what a peach..smh
Great work and great service and me in and out within an hr/hr n a half and I had no appointment
They do the job, but that is all. I asked questions about a tire brand recommended to me by them and was met with nothing but attitude when arriving.
Great service, done in a timely fashion. It was done when they said it would be.
Waited for an hour to get a a tire patched. Gaeage sat empty for half hour, guys went to get lunch, then took a pick up that came in after me because he was getting tires. Never did get my tire patched here. Even if its free because I bought all 4 tires here, doesnt do any good if they wont fix them. Had to go down the street.
I found myself in a horrible situation at 627pm on Monday June 14th. After getting gas I realized I had a low tire. Had to go to 3 more gas stations before I found 1 with a working air machine . After filling up my tire I realized it had a hole between the threads. Had my son google tires near Schereville IN..TIRE BARN 1250 US HGWY 41..SCHEREVILLE IN..1.9 miles away and closes soon..7pm..its 638pm... Made it there at 645pm..was greeted by Mark..the manager.He told me he can take care of it if I want to wait.Awesome!!!!We were out the door at 709pm with new tires..very reasonable..Awesome service!!! I HIGHLY Recommend this shop!!!
Tires are good so far. Service was slow but thankfully they were able to complete the job same day as I had an online appointment for 10:00am and was out a little after 12:00noon. This is a very busy location and the workers were professional.
Great customer service and very quick
Really go the extra mile! Rotated and balanced me, free as customer. Great prices on new.
My wife took her truck in for an emergency tire repair while taking care of three little children, she had a wonderful experience and was treated well by the sales representatives that were currently staffing the store. She felt well taken care of and respected. Would do business again with the group here. Great job guys!
My husband called to make an appointment for a new tire. He was told a time. When we arrived, (early) they said they had no record of a call, so the wait would be an hour and a half. The person to whom we spoke was rude and seemed annoyed. We will NEVER go back and recommend that anyone considering Tire Barn to go elsewhere!
Quick service friendly staff Mark I believe his name was was very helpful. Thanks so much for a new set of tires and a tire repair! Very reasonably priced as well and includes free rotations and repairs for tires life
These guys are great! I had bought a car at the VW dealer on Friday and between driving it home I got a nail in my tire. I took it to the vw dealer and they said they couldnt repair it and were going to charge me 200 dollars for a new tire/install. I said no, drove down to tire barn and they were able to repair the tire in under an hour with no appointment.
Pre called asked if they repair tires I prefer patch tire only had 9000 miles on it. Replied yes bring it in. I told them I just left the dealer tire has slow leak theres a nail in it. They took tire off told me there was no nail. Sir your rims are garbage infiniti sells bad rims I will sand it down thats your problem. Went home parked. Decided to go out tire flat I filled with air removed pump felt air seeping through valve called tire barn next morning explained the issue can u please check my valve? Manager was very rude stated call the dealer its not our problem. Called corporate no answer left an email still waiting. Took car to car x not only did they discover the nail tire barn lied about they offered to put on my spare if I was not willing to purchase new tire. I felt great about them so I purchased the tire. Tire barn should refund my money for misdianosing my problem and charge me to possibly damage my rim. This location sucks and needs new management including customer interaction classes I will never go back to any Tire Barn
NO EMPLOYEES WEARING MASKS. Partition at desk is seriously useless and barely covers anything. Guy ringing me up answered his cell phone while talking to me and had his ringer all the way up. Quick service though. Was done in less than a half hour.
Got what I needed at a price I could live with.
Takes a long time to wait if you want tires put on your ride
I had an awesome experience today going to the Tire Barn in Schererville! My tires valve stem had a leak and I thought I was going to need a replacement. However, it only needed some adjusting and I was on my way. Thank you very much!
Good store.
Website and sign say open til 7pm. I pull up at 10 til 6 needing a simple patch and they say no were closing at 6 come back tomorrow
Friendly knowledgeable staff . Fast and courteous.Ask for Marc and you will be taken care of
Very disappointed. Will not go back. Had tires rotated and asked for tire inspection. Was told all was fine. One week later I had to go back due to the same tire noise. Sure enough, uneven wear on the tire. (Which he demonstrated by showing me a different tire! Not even my tire!!) How was this not noticed if they supposedly did an inspection the week prior?? Oh. And they wouldn’t cover ANY of the expense to fix the issue, even though it was their tires and alignment originally. I will stick with discount tires from now on! Much more professional and much better service!!
Always good service and great pricing. I only go here for any tire work that needs to be done
Very pleased with service. Salesman polite and help. Quick service .
I will buy my tires at the Schererville Tire Barn. I had a flat tire and they were extremely helpful.Thank you so much!
In and out in no time ! Great service too
Well see how the tires hold up. Service was done in a reasonable time, price paid was what one would expect. Nothing exceptional, but I wouldnt have a problem going back.
Quick service for a tire patch job. Car show was a pleasant bonus.
Love this place. All my cars have been here. They take care of my wifes car. Had 4 tires installed. Best tires ive had so far. Thanks for the great customer service
Very disappointed - set up appointment for tires balance, 30minutes job. An hour and 15minutes later my car was still on the parking lot!!! Why bother setting up an appointment? Left and will not go back again!
Costumer service is always good
Great place to go for all your tire needs.
Very nice staff. Stopped in for some air. They gave me no problems at all. They helped me with the a quote for new tires. I’ll definitely be back.
Quick friendly service. Not sure if I got the best deal. I didnt price match or anything. Marc was really working hard on his own today. He even went out in the rain to help me figure out what I needed. Marc gets five stars. Overall business 4, bathroom and waiting area could use a little TLC.
Had appointment, had tires picked out, get there and was told that the guy I spoke with made error. Didnt have Goodyear tires in stock for my car and to get Goodyear tires would have to order and take a couple days or more and would cost a bunch more. Settled for tires I really didnt want and cost about 120.00 more than originally quoted. Was it a bait and switch, I am not sure. I needed tires, got them. Next time will spend more time shopping for a better deal and tires I want.
Took over 2hrs to swap winter tires to summer then after it was all done they mentioned did you know you are missing a lug nut..... They didnt even offer to sell me one, just its not there. Will never go there again!
Customer service depends on whos working I guess. Been having Rim leaks on tires they installed and had one fixed a month ago, but today they dont fix tires older than 6 years. Well tires last longer than six years on my work van that doesnt get a lot of mileage
Great experience
Fast service, friendly counter person, comfortable waiting area. Service Tech even took me in back to show me a monor bend in my rim. He sealed it extra well and its been good for 2 weeks now. Highly recommended establishment.
Guys there are great, had no problem, got tires and 1 rim for my daughters car, done quickly . Thanks for the great service
These guys have awesome customer service, both professional and friendly. Had a problem with the stem on my tire and they fixed it quickly. Thank you Marc Austra and the rest of your team!
First of all, to find a tire shop open on Sunday afternoon was a blessing, let alone one that has your tire. When two other shops were sold out. Mark answered my call, and let me know they had my tire, and also the prices for a brand new tire, or the price of the repair. It got even better when I walked in. I was greeted, and joked with right away, making me feel at ease and at home. Jose took my info, and told me they would take care of it. The tech even joked it would be a 3 hour wait!!!! Lol. There was only one other customer in the waiting area. Joking is sometimes needed, especially when youre stressed about your car. Fastest tire repair that Ive ever seen. These guys had me back on the road to be with my family in under 20 minutes. I will forever be a customer to Tire Barn of Schererville. Thanks again Jose, Mark, & company. You went above and beyond, and I will always remember that.
I have been to this location several times.I always have a positive experience here.Today was no exception.The manager, Mark, went out of his way to help me.I appreciated it very much! Keep up the good work guys!!
I was an hour and a half away from home, trying to beat a blizzard home, and got a flat tire. I happen to be right behind Tire Barn in Schererville. Daniel got my tire fixed quickly and was nice enough to listen to my panicking haha. Thanks!
Tire light came on, so i took it to schererville tire barn, where i bought tires. Sensors worked fine untill they worked on it. Told me someone had already fixed something and valve stem was bad. Didnt want to argue and went strait to another place and had it fixed. I have the receipt. Maybe theyre trying to save money, but never again. Thanks for teaching me a new lesson. Prove everything works before anyone touches it.
I called they told me to come and didn’t want accept me when I showed up and told me to come back in the morning. A bunch of A holes if u ask me
I use this business often, always treated great and swiftly. Jose and Mark are the best!!!!!
Took 3 hours to get 1 tire replaced
Worst place ever still I would give them 0 star if I could.
Never have a problem reasonable price dont have to wait forever
More than 2 hours to change tires on 1 car WITH an appointment. This place is a joke.
Terrible customer service. Price wasnt in line with his competitors. & the wait was ridiculous.
Told us 2 hour wait.... 2 and a half hours later all 4 original tires were still on our car sitting in their garage. The manager and worker were unapologetic. They handed our keys back after wasting 3 hours of our time. No apologies offered. No appreciation. I will not return to this establishment.
I have now had two bad experiences here. Both times I called ahead figuring for faster service. First time I called around noon asking for a tire. They said they did not have it but highland did and they would have it there for my 4:30pm appointment to install and align my front end. When I got there they didnt have my tire and their tech for alignment had already left. They sent to get tire and I waited. Today I called around 1:30pm asking if I can get alignment done today. I was told tech is there till 4pm and there is no wait. I get there at 2:50pm and I am told I cant get it done because tech is leaving at 3pm today. I planned on ordering two more tires at the end of month. But think I will take my business else where.
Had a coupon for a free tire rotation and needed a tire sensor replaced. Left with 2 bad sensors and 3 stripped out lug nuts. Assuming they tried to install with an impact. Wont be returning.
Quotes me one price over the phone, then overcharged by $95 when I got there.
Always take at least an hour to get a balance & rotation. Today, no other customers in front of me and they still to 55 mins. Very slow. Now I know why no one else was here.
Gentleman were nice and informative. The wait time was a little long, but worth it.
Had the pleasure of meeting one of your employees this Saturday I had a Small lawn tractor tire that seemingly no one would install a tube in for me. I entered your Schererville location and met Jose and explained my problem. He took my tire and in minutes installed my tube and tire and when all said and done refused to take a payment....this place rocks. I ‘ll Definitely return for tires on my car .
Watched them scrape and chip my rim while attempting to dismount tire. Then they couldnt road force balance the wheel and gave me no explanation as to why. Told me regular balance is just as good. Yea right... Will not be going back.
This location is excellent. Ive returned three times for my different cars. They can quote you several different options. They work fast and efficiently.
This my my 2nd car I have gotten a new set of tires on from Tire Barn. Both times it was minimal wait time. They advised the proper tires to purchase.
Umm from the time my vehicle went in to the time I got my keys back it took an hour and a half for one tire. Which okay they have a guy Im guessing with one good hand and a pirate hook on the other but the fact the waiting room is modeled after an alcoholic anonymous meeting made it painful although not as painful as hearing the managers nails fly all over the place while he clipped them. If my tire was to go flat 2 ft away from this place Id push it fred flintstone style 5 miles to discount tire and still have my car on the road quicker.
Guys installed my new 20 rims and tires and did a great job. But what really impressed me about this service was when one of the mechanics saw me struggling to quickly apply a set of cheap plastic caliper covers he actually walked me to the OReileys next door and we picked out some caliper paint and gloss which he helped me apply for free. Now this type of service cant be expected from these guys cause its not what they generally do but it just goes to show there are good minded folks working here who will take care of you and even go that extra mile if they have the time and resources. At least this was my experience.
Great Service!
Great customer service. Friendly, knowledgeable and extremely helpful. Would recommend to friends and family.
We will NEVER use this businesses service. At 6:00 this morning we went to Menards for Black Friday sales and their parking lot was full. Tire Barn was not open and they had no signage at their entrance about parking, their business was not opening til 8:00 and we joined the many others already parking there. When we came out of Menards at 6:20, the parking lot entrances were blocked with tow trucks. We had to pay $175 to get out or pay $250 when they towed our vehicle. They said there were signs which were at the front of their building which we would never had seen in the dark and never went to the front as we walked over to Menards. If they dont want people to park there, put signs at the entrance or chain it off for Black Friday. It was all a set up to make some good money as there were about 40 cars in the lot. We saw a tow truck pulling along side of the building at 5:55 but didnt think anything of it as its Tire Barn and thought they must be getting close to opening. No, they were waiting until the lot was full and block it off. This is a totally dishonest business practice. I wouldnt trust them with doing business with them. I will be sure to let many people know through social media the same!
Mark and his team are great they have no hesitation in helping me when my tire light come-on thanks guys
Dont ever come here to get your alignment done, they didnt properly align my vehicles tie rods. Now they have worn out prematurely, which happens to be a $830 repair . Now I understand why the service guy was acting weird when cashing me out. Really pissed off, they should have to pay for this
Great service, very friendly staff & very affordable prices
I usually never write reviews, however this location definitely deserves a review. I had went to the location in Merrillville, IN and had beyond horrible service, after call corporate they would still not fix issues they caused. I went to the Schererville location to have them fix the problem another location caused and they did so without hesitation. Extremely professional and friendly location and even though I had a horrible experience at the other location, this store made it up. Extreme props to the manager Jose, thank you so much for doing your job right.
Called at 8AM for a flat on a commercial truck. Got me right in and out the door by nine. Very reasonable price.
Good service, good tires.
Had a Flat tire... took it in. Tire was Repaired no questions asked they did a great job definitely great guys you can trust with your car Great Job Guys .... very attentive keep up the great Service 👍
I am very, very disappointed and Im very pissed off.I left a car yesterday (Jan 22, 2017; Sunday) because of the wheel that has been hit and I asked for the wheel to be straightened and balanced.When I came back after 3 hours I was told by the gentleman at the counter that the wheel was balanced and bend was straightened. Unfortunately, nothing of mentioned was true.I properly paid for balancing and repairing but they did not even touch my wheel.They literally charged me for putting air into my tire and I still have bended and unbalanced wheel. I really dont care for the money that Ive been charged for therfore, I care that I had to drive on highway which put my life in danger not to mention that was a front axle tire.I have a witness who was with me all the time and who can testify that everything I said here is true statement!Very poor service cause of lazy people ... so disappointed ...
Called in the morning to get two new tires put on my car they got me right in and right out you should donate it and my car is driving great in the snow
These people were real life unprofessional with attitudes. Will not be going back. If you don’t want to fix tires you shouldn’t be working there.
I find two guys theyre very professional the service there is great
Great job great price the staff went above and beyond.
Told me that he could sale me 2 tires only 4 for my vehicle
Amazing people. They always help me no matter what situation i am in. Extremely quick and friendly.
I had them put on four new tires and balance etc. Great work every time and sent many new customers to them . Thanks for a great job.
I was there with my son, and had the best experience with the manager named Jose. I wont go Anyware els.
Guy up front was a bit of dick. Other than that they were good to me.
Needed tpms installed I had my own parts they installed them in a timely fashion
Quick and friendly service. I highly recommend.
Staff does their job well without questions and trying to sell you more tires. Honest people
Had to have my money refunded for alignment after three visits. Was not informed over the phone but found out after first visit they only offer alignment every other Sunday... fine made an appointment. Only to show up the following Sunday to be told by Mark his only appointment was sitting in the waiting area?Had alignment done on two vehicles and on one the wheel was sideways and worse than when I first brought it in? On third Saturday not Sunday visit nobody available to do alignment which I thought was pretty important for a new tire install? Was told I was being irrational by Mark while Jose the manager sat and watched!? NTB on Broadway in Merrillville offers services 7 days a week and has better prices... also Portillos isnt far away. Usually dont do this but after my awful experience hope this helps someone save some time on their weekend and get the job done right the first time!
Good place to get your tires checked and the employee are very helpful.
Great place for tires and rims and very good service.
They would not honor an estimate from Costco. I had a estimate from Costco for $482.00 and the Manager Jose Bulerin would not honor the estimate. I was charged $538.00. Since they would not honor the estimate they also denied BEATING ANY COMPETITORS TOTAL PRICE BY 5% GUARANTEED!AS THERE ADVERTISMENT STATED.Now I will have to use my time and call the corporate office.