I recently purchased a Boss Plow from Twin City Auto. Every step of the way Mike and his team provided excellent care and feedback. Once I picked up my vehicle Mike took the time to go over everything with me and made sure I was comfortable with everything before I left. The team and Twin City is professional and polite. Highly recommend them!!

I just want to say that i was super pleased with the excellent customer service i received by Kayla she kept me informed step by step in all the repairs for my truck and even when i though it could not be fixed they proved me wrong this is for sure one of the best mechnic shops i have ever been to i will never take my vehicle anywhere else.

Family owned and operated for 30 years now. Honest & Reliable! Not your everyday shop!

While traveling from Williston North Dakota my family had encountered unforseen vehicle troubles. Within an hour our car was diagnosed with transmission issues. This business is wonderful. What a blessing! Thank you so much for all you did.We recommend this company to all #AAA members.

The staff is amazing! Great laughs and wonderful service! Kayla makes scheduling very easy and quotes are spot on. Vehicles are always completed in a timely manner. The work they do is an A+++! I will not take my vehicles anywhere else!

Kayla is the best and awesome at what she does! She was quick with getting me prompt answers and answering all of my questions when I called in asking for an opinion on my car! She was very professional and so fun to talk with!! Ill be recommending my friends and family to come and see her for sure!!

So I am a newcomer to the area and when my BMW needed some love I was very fearful about trusting it to a stranger. I met Jerry and told him my concerns and he assured me that his company could handle it and they did an awesome job. The only exception was getting parts and they could not control that. I turned around and took my Dodge Ram in and similar results. Fast complete work and then to top it all off he followed up with a call a week later just to see how the cars were running. That is great service.

Very good to work with. Very knowledgeable and honest. Mike always goes above and beyond when we need him. I will definitely continue doing business with them in the future.

Top notch customer service. Honest.These guys are honest, reasonable, prompt and go above and beyond. I’ve now had 3 cars worked on here. The latest being a 2000 Dodge Durango that needed some serious attention. It had be towed to the shop and when it arrived I was immediately notified by email along with an outline of next steps.Shortly thereafter, another email outlining what needs to be done by priority. A welcomed list since it is an older car and we are getting to that repair vs replace moment in time. Emails also include pricing options depending on which way we go.A few more emails back and forth with detailed info and communication.Very impressed. If you are searching for a mechanic/shop, look no further.

We took my car in on Friday, June 28th for a wheel bearing fix. They had our estimate ready by 8:00 AM and our vehicle was done by 4:00 PM! We only take our vehicles to the best and Twin City Auto lived up to that! The staff was extremely helpful and answered all of our questions. We definitely reccomend bringing your vehicles here as they did amazing with ours. Very trustworthy and honest work.

I got my motorhome towed in and was very happy that AAA choose Twin Cities. Mike Jerry and the crew were outstanding. I had to wait for some parts to arrive and Mike got me hooked up to power so I would have a place to stay. The repairs were top notch and would recommend Twin Cities anytime. Thanks guys

Very happy!! I had 2 vehicles break down on a Friday evening, and first thing Monday morning we had phone calls from these great mechanics with prices and details of what to expect. By Monday evening both vehicles were done!! Cant say enough great things! Amazing costumer service, reasonable prices, and fast! Thanks guys!!!

We had sudden car trouble and had to be back on the road quickly. Mike immediately helped us and swiftly fixed the problem. He was sweet, accommodating, and gave us great suggestions for the future should we have any car trouble. For all of his trouble, we offered to pay him, especially given his hard work in the 103 degree weather, but he would humbly not accept any payment. This is a true stand up guy with a wonderful shop.

Have had many dealings with Twin City Auto and each one has been great! They tell you honestly and upfront what repairs are needed and the cost. There are no surprises. My last repair left me car-less and they repaired and drove it to my house so I could go to work. Awesome!

I had a serious mechanical issue outside of Scottsbluff on a Friday afternoon, limped back to town and found Twin City Auto. What a find. They are so great, got someone on it, found the problem and came up with the solution. They are honest, capable and friendly. Would be happy to work with them in the future.

When to them for a simple job, a month and a half later my car is now finally running like it was BEFORE it went in. I took close to $4,000 and a LOT of my time. A simple job was not done properly and I paid the price and spent the time coming and going from this shop. The service was friendly and they let me know what was going on (when they knew what was). I would NOT recommend them to ANYONE.(in Response) Yes I understand that humans make mistakes, I did include that “The service was friendly and they let me know what was going on” and that was a great part of your shop. It’s just the simplicity that not so great things did happen to me. It was nice that you stood up for your shop and fully fixed what did go wrong and on your time. The $4000 is a total of your shop and having to go to other shops and having them tell me to go back to you because there was something done wrong and if I was under warranty with you then I should have you fix it.Thank you for the time you put into this.Oh as a side note if you care so much about your reviews, you should maybe get a courtesy car, so that maybe people will look at that, and see that you want to stand behind the work you do on those and on the customers cars.Again thank you for the extra time.

They were very friendly and very helpful! I would definitely recommend them to everyone I know! Thank you so much for what you did with my vehicle!!

Had some car trouble and went here to solve it. The employees were extremely kind and also very knowledgable on all potential issues. The service was prompt and precise. I would highly recommend.

Just got finished with my first experience with Twin City Auto, and I have to say that I came away impressed. I had to get two new tires and have the fluids changed in my car. I called up, and was able to get an appointment first thing the next day. Bill (the customer service guy), was far too cheerful for that early in the morning, sort of an infectious sort of happy that made having to pay $670 for the tires and maintenance easier to bear.Speaking of that, the money I paid was definitely fair. He laid the estimated cost the day before, and it matched the price charged exactly. I would trust a mechanic who charges fairly far more than one that will do the job for cheap.I was able to get a free shuttle ride to work and from work so that I could get my car (I didnt have to wait for either). The owner, Mike, was the one who drove me, and he is a pleasant gentleman who really seems to take pride in his business.The invoice I received at the end is probably the best part of the whole process. It meticulously details every single thing they did to my car. Not just Drained and flushed transmission fluid, it listed each step of the process so that you know exactly what they did. I feel that this was very helpful for someone (like myself) who doesnt know too terribly much about cars.So Im going to sum up. Cheerful folks who seem to enjoy doing what they do well, quickly, and for a fair price. Cant get much better than that.(Also, they have a massage chair in the waiting area. I couldnt stay to use it, but lets just say I wont be too broken up when my car needs work again :)

I had some ongoing issues with my jeep..and this could have been a stressful experience for someone who knows nothing about vehicles. I took my jeep in on a Friday, they ran some tests on it and by Monday morning I was back on the road and it has been running great ever since.I am very impressed with their friendly service, knowledge, and how they took the time to fix the issue rather than install a part and send me on my way. They were even able to accomodate my request to have it done by a certain time!A big thank you to Bill and everyone who worked on my jeep! I highly recommend this place! :)

We were traveling from Indiana in our motor home when it kept going into a limp mode. We stopped there and two of the nicest men helped us. First they diagnosed what they were 99 percent sure was wrong. Then because they did not have the equipment to fix it they found a close shop who could fix it for us and could squeeze us in. Thankfully our trip was not in ruin. Thank you to Jerry and his tech partner!

I had alternator issues, had to have my car towed...had to have a ride home.... they explained what was needed and that I would be informed as soon as they new... this was 330 on a Tuesday afternoon, I was called at 5pm and was told what was wrong and the part would be there in the am. Wednesday morning at 9am my car was done and ready for pickup... they were friendly and answered all my questions. I will be going to them again in the future.

They were quick to fit me in and very fast and dependable. I appreciate the work and the honesty they provided.

These guys are gold. Honest and very helpful.They worked hard to help us when we broke down on a cross country drive with a four cylinder truck and a custom cruise control.

I have gone to see Mike and the gang for quite a while and have never had any problems. They are friendly and very helpful,

In town for the August 2017 eclipse when our car developed a brake problem. Chose Twin Cities to get the problem fixed and was I ever glad I did. With us planning to leave town the following day, the owner fit us right in to the work schedule with the repair done (professionally and right) by closing time. And with Twin Citied being a NAPA dealer, the repair was warranted to where if there was a problem, I could take it to a NAPA auto repair shop back home. A few days later, the owner even called to make sure that everything was working right. Twin Cities is the kind of place you wish for if you have a car problem on vacation. If I lived in Scott’s Bluff, I for sure would be a steady customer!

Did a great job. Very efficient, competitive pricing, communicated everything really well and great to work with!!:) Thanks and we will return:)

Twin City Auto is the best auto repair company in the Panhandle. My wife and I have had nothing but great advice, repair work and oil changes for over the past four years that weve lived in Scottsbluff . Everyone in the shop has been very courteous to me and my needs in any work Ive needed done to my car or suv. They will give you straight forward answers with honesty and will work hard to help in any situation a car could face. Case in point, the engine in my Mazda RX-8 completely died and I needed a good, thorough diagnosis that it had truly had taken a nosedive. After the car was towed, Bill Sinner worked very, very hard to get my baby back on the road. With a lot of hard work on his end along with a life saving warranty, I had my car back on the road within a few short months. Given the new engine came from Japan, I was willing to wait. After the Twin City Auto team put new life into the RX-8, it has never run smoother. Twin City Auto has also solved all my problems from a hard idle to a large screw in my tire to keep my car and suv running at peak performance. I would recommend them for any work that could be done on any type of vehicle. Im a lifelong customer because they truly listen to their customers and are willing to make every effort possible to give custoners a fair deal when it comes to auto repair.

All I wanted was a quote on labor and I was basically told I might not know what Im talking about so I need to drive 60 miles for a quote, they dont like giving quotes without seeing it....no thanks a quote is a quote and Im not driving 60 miles when everyone else Ive called kindly gave me an estimate and didnt treat me like an idiot!!

Twin City Auto provides excellent customer service. The people there are very friendly and professional.

I will never go back to this place. This place is for the rich and has no heart for someone that really needs help