Great customer service...Great work...I have now referred 5 people to them for auto repairs and they were all impressed with quality of work and customer service.
Great Customer service. I went in for a State Inspection and everyone was extremely helpful. He was done in 10 mins and I was on my way. I will be returning for any vehicle need.
I always have great service at royal Royal automotive. Highly recommend them
I would have gave 5 stars, however getting the work done was longer then quoted due to them ordering wrong part. But overall great customer service.
Very friendly and helpful. Im having my sons Jeep fixed and Im doing it all over the phone from 180 miles away and they have made me feel very comfortable doing business with them. Brad has been awesome
Fast (but not so fast it’s questionable service), friendly, and quite knowledgeable service. Brad, the Owner, is the most patient person I’ve met.I’ve gone there 3x’s, once off book, where he literally sweated buckets outside attaching the replacement mirror I ordered for my 2004 Chrysler Pacifica. I don’t know why he did it…but I appreciated him more than anyone could imagine at that point.He showed similar patience when I had my car towed there after it died on me in McKinney. I wasn’t sure if I wanted to keep investing money into the vehicle anymore and Brad handled all of my calls as well as a mechanic friends calls until I was sure of my plan.The most important thing Brad has done though is showing extreme patience with my mom and her little VW Beetle. He has made her recent retirement transition from a lifetime in Michigan with no mechanic worries to new tonTexas little old lady on a fixed income with a paid off car no one wants to work on a lot LESS stressful across the board. She’s a handful, but when she pops into Royal Automotive with her, “Hey Brad, my car is ______,” he handles her questions with finesse and PATIENCE.I highly recommend Royal Automotive for all your car repair needs!
Love going to Royal, the people are always super friendly and you always get great service.
I used the service of this place many years ago when I used to work at the school beside it. I was in the area getting my meal and decided to stop by to have my car inspected because I saw it was still open. I have done my inspection with him before, so I knew the quality work and service I was going to get. As I was checking in I decided to have my car serviced. I asked if I could get an oil change. The owner was very patient with me, though I drive him crazy asking, can I have this? Can I have this? They have never been any different. Their service is quick and top notch. I highly recommend Royal Automotive.
Royal Automotive Service always takes care of us. Oil changes and state inspections. Since we have been going there, we havent had any issues after the oil changes that we experienced at other places.
Jose was extremely helpful with my fiancé, Melody, buying a new car. Royal offered us a great price for our old vehicle as a trade in deal and we couldn’t refuse. They ensured the car was clean for us while we were signing all the paperwork and answered all questions for us. Everyone was extremely polite and courteous and followed all COVID regulations as well.
Brad and his team went above and beyond live this place! Will be a forever customer and will refer to all my family and friends! Professional service at your finest!
Brad always educates me on my car and provides me with exceptional service
Got a brand new car! Jose was so helpful and nice with all the paper work and getting us our family car!
Shout out to Grant here at the shop for bringing my baby back to life! he did an amazing job at getting her all fixed up & looking great! customer service is amazing & their craftsmanship is through the roof! thanks again! 😁
Royal was does quality work and is reasonably priced. They are knowledgeable and do good work.
This place was very kind to a old lady recently. I hope they prosper and have great business success
The worst nightmare ever I wouldnt recommend anyone to go there I give it a 0 star dont do it seem ok at first dont let the reviews fool you I promise you you will be fooled
Absolutely the BEST experience we have ever had with a body shop! Great prices, flexibility, friendly service ... they really went above and beyond and the work looks AMAZING! I cant say enough great things about this shop. We will definitely be back!
Brad always wants his customers to be happy. I like to go there because i know i will get the best auto repair.
Owner is always pleasant. Havent had any actual repairs done there but weve gone for state inspections on a few occasions. Pretty quick and efficient. Highly recommend.
Great service. Quick honest work. Have used several times and no complaints. Used for both body work and mechanical repair.
Very well satisfied
My boy Bud did a great job! Took care of my car bumper and killed the paint job. Definitely taking my car back for future service’s.
Brad was able to fit me in last minute and help with my rotors and brakes, very fine service and great pricing.
Great mechanics! The time they take to ensure they understand what is needed and then performing the work is second to none. Additionally their communication and follow up is great.
Friendly, GREAT Attitude. Amazingly, my BRAKE JOB was $200.00 cheaper than the Competitor, down the street.Brad, The Owner, made you feel important, if hes higher in pricing than any legit competitor, i found him to work with you on that. Brad, took time to send a follow up text after the work was completed to make sure I was satisfied. Close to home a plus, also was fortunate enough to be able to use his personal Loaner Van to go to work in.HIGHLY RECOMMEND THIS COMPANY🚘
Royal Automotive will always be my car care center. Honesty and reliability is everything to me. He is awesome and fair.
Great work, great service and fair price. You cant even tell my truck had work done. It took longer than expected but it was worth the wait. No complains at all. I highly recommend this place.
Ive had nothing but great service there
Best customer service from brad and also the body shop. Thank u for having my vehicle looking like new .also thank u to grant.i highly recommend this shop
Both the customer service and detail of the work exceeded my expectations! Grant in collision was knowledgeable and honest when it came to details and prices about repairs. Will definitely use their services again in the future!
FANTASTIC...SIMPLY FANTASTIC....GREAT CUSTOMER SERVICE...QUICK SERVICE...ALL I HAVE TO SAY IS FANTASTIC SERVICE AND REASONABLE PRICES
The front end wheel alignment was professional and good work thanks
Excellent service every time!
I have had two cars worked on at Royal requiring mechanical and body repairs over the last few months. Brad and Grant were great to work with and kept me informed so no surprises at payment time. So glad I found a dependable and reputable shop. I highly recommend these guys!
The owner is hands on and always shoots straight with you. Affordable prices, NEVER tries to sell you services you dont need. Highly recommend!!!
They did a great break job, and reasonable price
I went to simply have my breaks and rotors changed. After performing the job, they went and drove it to check their work. They then noticed a small shaking when getting to a certain speed. Royal Automotive then offered to keep and inspect my car to find the cause of the shake free of charge even though they were sure it had nothing to do with the reason I brought it in! This shows me that they genuinely care for their customers safety and satisfaction! Also, I called a total of 9 shops in the Forney and Seagoville area and NO ONE came close to matching their prices!!!!!
Have been taking my vehicle to them for two years and now and I can say they are quick and have great customer service. Very satisfied customer.
This place is amazing!! Brad is so honest and just an amazing person . He has been taking care of my cars for around 8 years and in that time has always had my best interest in mine .
The owner will talk to you. Repairs are good. Place is cleaner than most other shops.
I have stayed in Seagoville for a long time and I have been to all the shops around and out of the all this one both body and auto were the only one thay didnt try to get one over me because I was a female. They treated me like I would have wanted to be. Even with my crazy son in my arms Bret wasnt any kind of different. He was very honest and laid it out for me. Im a very blint person to to get that back from someone is bug now-a days. Very great experience and would go back if anything needs done
Brad is an honest businessman and a great guy. He kept me updated on my vehicle during repairs and made sure I knew the options and various costs before proceeding. I would definitely recommend using Royal Automotive for your car repair needs.
Brad great guy
Great place to do buisness with thank you grant for maling my 16 ss look new again highly reccomend working with them they take care of you and if amy issues they will fix it no questions asked👏👏👏
A trusted auto shop Grant Russell and the team will meet all positive expectations.
Amazing work. Had to replace my right front bearing, we called to see if we would need a hub wheel. Unfortunately my car parts are rare and few, Suzuki, but Brad helped us to try and find a part. Only 3 hours and he even kept me updated. Overall a fantastic man and even better business.
As an old lady and a widow I know I can trust my car maintenance to Brad at Royals. I really appreciate his ability to make me understand what is needed and find the work at Royals is professionally done.
I have taken my Ford Fusion to the Auto Body and Collision branch of this facility and not once has my car been returned unsatisfactory. The work completed looked great and in a very speedy time as well. The team here are friendly and make you feel a priority. The detail and quality of work put into your vehicle is great and the prices were reasonable with my budget as well. I highly recommend this company. I am very pleased with their work. Check emout folks. You wont be disappointed.
My experience with Royal Automotive Service was excellent. Not only did they fix my problem but they have my vehicle driving better than before. They could have easily took my money and/or gave me the run around. They were honest and forward. Sure they’re not cheap like shade tree mechanics but they’re also are not high like the dealerships. If you want quality work done at a fair price then go to Royal Automotive Service. I highly recommend them and will be returning for all my vehicle needs.UPDATE 12/27/20Since this post I still have nothing but good things to say about this place. Over the years I’ve taken my 2015 Dodge Journey here (Wheel hub and coil pack replaced) and my 2009 GMC Sierra (Rear brakes) here. They even done diagnostic work on my wife’s car (2010 Toyota Corolla). I promise they will take care of your automotive needs here. If you’re looking for the best mechanic at a fair price then stop searching because you’ve found the right place at Royal Automotive Service. Or you can continue getting ripped off at the stealership. Hey it’s your money... do what you want...I’m just a nobody trying to save hard working people a headache.UPDATE 1/1/21I had to take my 2009 GMC Sierra in to get some motor work done. Brad took the time to diagnose the situation and give me options. I like the fact that he gave me several options to choose from. In the end Brad has me back on the road again and my wife is happy that I’m back to hauling supplies that she picks out so that way she can put me to work building and customizing things around the house ha ha ha. But seriously I highly recommend Royal Automotive Service to everyone. They treat customers like family and with fair prices.
I highly recommend Royal Automotive. Brad is AMAZING! He’s very friendly and goes beyond expectations to satisfy his customers!
My experience was really good. Bruce was really down to earth but very professional and my car now works great! So Thanks very much!
You can trust them to do you right. Great work. Dependable service.
As always done excellent work at a fair price on all cars!
Brad was very communicative and got the job done.
Brad and his team are great I’ve had work done here more than once and both times have been great experiences. I’d recommend his shop to anyone looking for a good mechanic.
I went to royal automotive and meet Nathali and found the best car! Looked all the way down Broadway and they had the best deal. Nathali made it very simple and I was out very quick! Go see Nathali and check out their cars.
I can’t express in words how great this place is. The costumer service is outstanding! I normally don’t do reviews but this company definitely deserve it. Very professional and trustworthy. Doesn’t try to up-sell you like a lot of company’s do. Highly recommended.
I have been going to Royal Automotive for years now. Very trust worthy. Im glad to have found a repair shop that will give me a ride back home while the van is being worked on. Mark Bock update. Used the body shop. Great job
Very helpful and polite gentleman they even gave me a little extra and thought nothing of it.Upfront pricing and always honest Ill tell my friends and family about them.
Great serviceI was able to drive up this morning and get an issue repaired very fast, I was able to get to work the same day.
Great service very friendly
They do good work.
Brad is nice the techs are nice as well. He took very good care if me and even texted me to check on how my car was driving. He wont do something unless its needed. He doesnt over charge every good prices. I found my car maintenance shop.
Quick, friendly and reasonable prices. Brad will always call you before doing any additional work on your vehicle. He treats you with respect. I always bring my 2010 Camry and 2000 F250 to Brad.
Great customer service and good people. Love Royal Automotive
The garage is wonderful. Their services are amazing. I love their charge are affordable. Recommended.
These guys were amazing got my vehicle fixed before my 2 day army reserve drill was over and i was able to make the drive home.
Great staff. Jc is a great at his job and ensuring your car is taken care of.
Fiendly, efficient, very reasonable fees.
Royal Automotive has great customer service!
This is the only place in town i will take my car. I know i can trust the mechanics here and everyone makes you feel right at home. A+++
Good service FAST
Needed a after market alarm taken off my truck. Ford dealership wanted All most 500.00 to do it Royal Automotive did it for less then 100.00 and and did a great job. Thank you. Great Place.
Best experience I’ve had with an auto repair place!
Im glad to see there are shops that still carry honesty and integrity,like an ole small town mindset.
Brad and his automotive crew have always given me the best service every time I go in for repairs. I do recommend them for the best, honest, and quick services....So thankful they are in my hometown.
I took my car in for the free first oil change and my car had some issues that needed quick response.
Brad is so nice and helpful! I have had my car repaired here twice and will continue to go back. Prices are reasonable and their work is awesome!
You definitely want to bring your vehicles to Brad an his crew! Especially all you dads that have kids with cars now! My story is long but basically I live almost 3 hours from seagoville, I was out of town & my radiator cracked. I was trying to get home an my dad could only help over the phone, I came to Dallas by myself. Brad worked past closing time trying to get me home the first night only to find the new radiator was faulty. Next day he traded out the new radiator from OReillys an called me once everything was done since I didnt have a ride he did everything for me. I thank you Brad, and everyone at Royal Auto! Thank you! Im home safe an everything runs an sounds beautiful!
My confidence in this owners is the reason I continue to take my car to him, They do the job right the first time, they had me out in a day, on a major job that was done.Thank you Royal automotive.
Had truck inspected. Great customer service. Qiuck as well.
Very honest. Will only perform repairs if needed. Have been to Royal several times and very satisfied with results.
They were great and worked hard and fixed my car
A good shop. A body and paint shop next door too.
Brad is the best he helped us above and they care about theit cuatomers.him and grant are fantastic Randall and Rhonda Horn think their the best in seagoville..ty guys
I trust that my daughter can take her car there and get good honest service.
Great place to get work done. Friendly and timely service.
I have been coming here since I moved here. The staff is great, honest, and dependable. They have bailed me out of tough car issues and I tell everyone I know to come here!
Would leave 0 stars if I could. Horrible business practices. Body shop manager is never there, and the owner will not give any info on your vehicle if the manager is out. Went to check on one of our cars today that had been there for over a week and the manager blatantly told us that he forgot about our car and laughed about it. Ive never seen a company find it amusing that they forgot about a paying customers car. He even stated that he would try to get it painted tomorrow and that he has other insurance jobs that he needs to get to first. Which to me says, we have other more important customers and we will get to you when we can.
Very professional service awesome
Good service
Great work, from an honest shop! Win/Win, always here👍
Awesome people fast and not rude at all. Worth coming back if need be.!
I was burning up thank God for this place if it wasnt for them I have my AC wouldnt work everybody was trying to charge me an arm and a leg cost me a hundred less than 10 bucks to get my AC fixed they drained it refilled it and Im blessed it is working great.
The best, they make you feel comfortable and keep you posted.
Very friendly and helpful.
Great place for auto repairs. Reasonable prices.