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Verizon Authorized Retailer — Cellular Sales
1489 E Court St, Seguin, TX 78155, United States
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Verizon Authorized Retailer — Cellular Sales
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Ca
Review №1

I was a little up set with Verizon, and just walk in to our store in Seguin Texas. I was greeted at the door by Tina Migues. I was prepaird for bear. Instead I was treated like royalty. She not only corrected my problem but she made me feel like family. Very knowledgeable about all the products but went out of her way but got me taken care of very fast. I have been with straight talk for over 20 years but now I will be with Verizon for a long timecarol keck Seguin Texas

Jo
Review №2

Great and helpful staff! It was pretty busy but they still took the time to help me upgrade, pick out accessories and transfer my old moto to my new moto and were still friendly. The best Verizon store experience Ive had in a while. Love my stuff!

Gl
Review №3

The people were so nice salesman didnt have an iphone 11 and drove all the way to San Antonio to pick one up. Go here.

ti
Review №4

Good service. Had to return my phone. No hassle easy exchange🙂

Ka
Review №5

Justin did an amazing job, he was personable, professional, and made us feel comfortable.

Jo
Review №6

Justin was informative and helpful and did not rush my decisions. Thank you

pa
Review №7

Justin was An amazing helplove my new phone

Co
Review №8

All the sales representatives there were very helpful and so friendly the one that helped he took his time to find me a absolutely great deal on my new Apple Watch series 6 and Samsung S21 5g. Thank you once again Mark I greatly appreciate all the help that you offered and gave!! So if you are shopping for a new phone ask for Mark he will take care of you.

Ly
Review №9

Justin’s customer service was great and friendly!

Ch
Review №10

Marc Herrera was very helpful not only did he help me get a phone but my husband also. He helped transfer our photos and contacts. The people are very friendly but if you come in ask for Marc he’s super helpful! Thanks again Marc!

Ca
Review №11

If there was a zero star rating that’s what this place and employees would get. I’ve never done a google review but this place treated us so badly that others need to know not to go here. I’ve never been treated like this at an actual Verizon store. This place is a disservice to Verizon. Very sad.

Ja
Review №12

Marshal at the seguin store helped me make some decisions that really helped me purchase the right phone. Thanks. !!!

Ra
Review №13

I had boost mobile for a long time. It was terrible. Spoke with a sales rep at the local store in Seguin TX his name was Austin and he helped me and my wife find the perfect phones and deals

Er
Review №14

Great, fast, friendly service from Justin.

De
Review №15

Very well informed staff that go above and beyond for their customers!!!! Love this store!

Re
Review №16

Justin is the best sales representative ever. My old phone had lots of problems. He was very patient with me to get all my info from my old phone to my new phone. He is very knowledgeable and very courteous. He is a asset to cellular sales. I will highly recommend him to others that may need a new phone or need assistance with their phones.

Na
Review №17

Very knowledgeable & helpful. Could not ask for better service.

Li
Review №18

Extremely patient and helpful. Assisted with all of my problems.

Ke
Review №19

Cory did an outstanding job! He is a very tenacious salesman that follows up as promised. Super knowledgeable and professional every step of the way. A great asset to your company. Thanks for all of your help Cory! Loving the new phones and can already tell coverage is better than AT&T.

Ba
Review №20

I was caught up in a bind and needed some assistance with my phone. I called the Seguin Verizon location spoke with the guy named Hunter. it was close to closing time so I figured Id get brushed off. surprisingly Hunter waited for me to arrive and quickly and efficiently got me going again. never really write reviews but this experience had to be shared. thank you Hunter

Wi
Review №21

I buy a brand new phone I go in there to show him something is wrong with the phone they tell me to look up a website and have some company fix it after I pay $1,200 for a phone they cant do anything for me. I call Verizon customer service speak with them they replace the phone instantly.

Jo
Review №22

I went to the store wanting to get a better rate plan, and Cory and Maria helped me get the best rate plan. They even helped me transfer my pictures and contacts. They were so helpful. I would rate them over 5 stars if I could. I am very very satisfied. Came into store today looking to transfer my service and they informed me that because of my continued service to Verizon they could change me to a lower unlimited plan, upgrade my phone, and even pay less. Im very happy and satisfied with the service they provided me today, made me stay with Verizon. Very very very happy!!!

Ch
Review №23

I came in the store today desperate because my phone had been stolen. Not only did I get my problem solved. I got a great phone! He also helped me set up my new phone and get my contacts for my apps. He showed me how to work my new phone. I love it! Im so glad he took the time to teach me about my new phone.

Ci
Review №24

Great service

TE
Review №25

Marc, is very personable and extremely knowledgeable. His recommendations were spot on. I never felt pressured to purchase anything. We had a very pleasant experience.

ma
Review №26

I just cannot believe how great of service I received from the gentlemen at the Verizon store today. Ive been on the prepaid service for just the longest time and finally wanted to change the service. Never did I realize how great of service I would receive and how easy it wouldve been to move it over. Cory was such a great help and even helped get my car connected to my account with Hum. Happy, satisfied, and made me feel valued the entire time. Two thumbs up and 5 stars CellularSales!!!

Si
Review №27

The sales representatives at this store are always helpful and very knowledgeable about all the products and services. It was easy and painless to switch to Verizon from Sprint. I was also able to get a newer phone and stay within budget. I would highly recommend this store as your go to for Verizon services.

Ma
Review №28

Marc was excellent, very helpful, knowledgable, caring and gave great instructions to how to use my new phone. Process was smooth and he took care of me. Ill be going back to this location!

Pa
Review №29

Mark was very helpful in answering all my questions.

da
Review №30

Great people. Great service. Every question I had was answered. Not only was it beneficial to me everything was handled in a short amount of time which is most important to me because I’m always on the go. I will be returning to this location.

A
Review №31

My sales rep today was Cory B, and I have had an absolutely tremendous experience today. Ive been stuck on an old LG G3 for awhile now and came in and asked what he could do. He told me about their buyout program and he was able to get me into a brand new LG G6 with a screen protector and case. I am absolutely a happy shopper. Definitely will be coming back in the future!!!! GREAT JOB CORY B!!!

Jo
Review №32

Cory was extremely helpful with me and switching me over from Consumer Cellular. As I walked to the door he greeted me and my sister with an amazing smile. I’m gratuitously and happily walking out now with my new iPhone 8 and a case and screen protector to protect it. Amazing service and I’ll of course be coming back!!!

Da
Review №33

Normally I come in and have to deal with a different rep because I just have so many questions, but lately Ive dealt with a single rep Cory. He has always had a smile when I come, helped with every question and has the patience to do what I need done. He has the absolute necessary patience required to help a man like me. I couldnt be happier every time I leave here and my questions and problems are answered, Ill even add that there are days that he isnt even working and has gone out of his way to meet me at the store to help me because I only want his help. Thanks so much for an amazing employee like Cory!!

Te
Review №34

Marc Herrera, the store manager was beyond awesome. So smart.so patient. He helped set up international calling, auto pay, made more data available for me. All these were needed in a desperate way to reach my husband in Ecuador. A literal life saver..

Be
Review №35

Awesome location with awesome staff! Very knowledgeable and helpful. Greeted at the door and got to sit at a desk while being helped in a timely manner! Great experience all around.

Ja
Review №36

Michael Miracle was a great sale rep. He told me all the deals and showed me all the phones and went over all the plans available to me. He was very respectful and helpful to me and what I could afford didnt try to force me on anything I didnt want. I would recommend Michael to anyone looking for a phone and great deals

Ch
Review №37

Cory B was my sales rep today as I did come in the day before but didnt have the time to come in. I promised him Id be back and Im making this Google Review on my brand new LG G6 with a case, screen protector, and charger. I am extremely satisfied with my service that I received today and my wife is ready for her upgrade, Im planning on her getting the same phone as well. I will definitely will be coming back. Great job Cory B!!!!!

Ja
Review №38

Very helpful and knowledgeable reps in this store. Helped me with all my issues and met all my needs! Will absolutely be returning!

Na
Review №39

Scotty was great and really helped me out when no one I knew could. Would definitely recommend having him help you out with your problems.

Ja
Review №40

I went into the Verizon store down here in Seguin yesterday and as always, they did a wonderful job. I have really needed to get into a new phone for a few months now, but I have been very reluctant because I can be picky when it comes to phones. I worked with Cory and Maria at the store. They were kind, professional and friendly the whole time. They were able to answer all my questions and concerns that I had. And of course they got me into a new phone, that actually works for me! The whole process was quick and painless. I didnt know how much I really needed a new phone until I got this one and now everything I do on my phone is so much easier. Thank you!!

Gi
Review №41

Marc was very helpful when we got our phones. He didnt pressure us to buy anything we didnt want or need. He was also training a new employee and was very patient with him all while waiting on other customers that walked in. He did his best to get us the best deal and even helped us get internet service for our home. He is excellent at customer service! I will definitely recommend him to my friends. Very friendly, no pressure salesman. He should be recognized for his excellent attitude!

te
Review №42

Come into Verizon and Marc helped me fine a new phone. He took his time and recommended a phone that would pay off my old device and I love my new phone I got. He got most of my info transferred to my new phone because my old phone was damage. I very happy with my service I received from Marc. By far the best Verizon visit I had. Come see Marc!

Je
Review №43

Cory B helped me in Sunday getting all my information into a new phone because i was just getting tired of my current one. I was super happy on how fast and efficient he got me in and out of the store and the fact that ge cared so much that i got my information. Very professional and very courteous loved every second in store. Thank you!!!

Ro
Review №44

Michael Miracle help me upgrade into a smart phone that meet and exceeded my needs. I originally received a prime smart phone from customer care. Miracle explored my needs and I decided to upgrade to a newer smart phone than the one customer supportsent to me. Miracle transferred all my data and also showed me everything I needed to know about my new device. I highly recommend Michael Miracle to all my friends and family! Great Job. Verizon

Th
Review №45

Cory is very good at his craft! Excellent service. Even got auto pay set up and got my girlfriend her new phone as well. Again excellent service very enjoyable.

La
Review №46

Cory was very helpful and explained everything about my new phone to me. They had exactly what I wanted and setting it up was super simple. He even helped me manage my Verizon account. Thank you for making purchasing a new phone a pleasant experience.

Re
Review №47

By far the best experience with Verizon so far! Thank you Marc Herrera for being so patient and keeping us entertained the entire time we were there. Also a huge thank you for getting my in laws switched from AT&T to Verizon.

Pa
Review №48

What a great store, staff is knowledgeable and friendly. I was able to get in and out with no issues purchasing my new device!!

Ro
Review №49

Trevor and Joe are very helpful..and very product savvy

Ge
Review №50

I just want to say that Cory Bond does an absolutely amazing job here. I recently had fell into family matters and have been without a phone for the past WEEK. I used my neighbors phone to call the store and I spoke with Cory and he said he would have everything ready and available for me to look at phone options. We settled on the amazing Google Pixel and I couldnt be more satisfied!!!!

D'
Review №51

Marc was extremely helpful! He recommended a great plan, great products, and even changed our plan to SAVE us money. I have been coming to this store for years, and he has been the best representative yet. Good job!

Li
Review №52

Michael Miracle helped my husband and I today with getting new devices. Michael Miracle helped backed up all our info to new phones. Miracle was friendly and very helpful. Best rep we ever had here or with Verizon. Highly recommend Michael Miracle

Yo
Review №53

Rick C. and Michael Miracle were outstanding. They graciously took time to answer questions and also showed us different types of devices that fit our needs. Also they went over all new plans that were available and they were very kind and knowledgeable and kind. They were awesome.

Ja
Review №54

I came into store today looking to possibly add a line to my service and I spoke with Cory B. Cory told me all about pricing and adding services. Cory informed me about their BOGO offer on the LG G7 and i ended up getting 2 of them. The best part about our experience is that we came in store at 8PM, Cory stayed all the way till 11 to make sure my phones were perfectly taken care of, great experience and customer service thank you Cory B.

De
Review №55

Sebastian, 0 was very nice helped my friend with her walker in the store assisted her into a lower chair to accommodate her.Also assisted me on my purchase on a phone mount. Applied in my vehicle. So sweet of him to do that. Will definitely return if I need anything for my phone.

al
Review №56

I went into the store with my old school flip phone that was having issues to get help. My phone was on its last leg and Andris was able to find me a device that works with my budget and bring me up to speed with how to use it. Thanks so much!!

Ji
Review №57

Nice Salesmen

Kr
Review №58

Came in... I had a question about my phone and some problems I had with my phone... Marc Herrera greeted me very well and helped me with all my issues... If I didnt understand completely he explained everything with ease and understanding... Very nice... Definitely coming back!!!

Ca
Review №59

Marc Herrera thank you for a Wonderful time and your Great patience with my Mom and I today. You took your time to help us with a new plan, more data and 2 tablets that we were not expecting. You are an awesome salesman. Keep up the great work.Thank you again from a very satisfied customer,Carolyn Manzanedo

Ar
Review №60

Wasnt thrilled with the first guy who helped us. He did not know the product! The next guy was so much better. Dont know his name but he was the guy who drove the white Nissan Sentra. He knew so much and very helpful. He was awesome!

Ha
Review №61

Verizon did a great job! They convinced me to switch from an iPhone to an android. Something I never thought I would do. Thank you!

Tr
Review №62

Brandon and Marc helped us find the phone we were looking for, and put up with all of our questions (and we were very thorough) and antics! Great employees who even stayed late to make sure we got everything we needed.

Sh
Review №63

Our rep. cory was great very down to earth not pushy at all and took all the time needed to help us out and answer all of our questions. Weve been a customer of Verizons for a long time and was actually contemplating switching until he got us setup exactly how we wanted and needed.

Di
Review №64

Cory B was able to answer our questions with amazing patience and efficiency. He actually informed us that we could get unlimited for our phones because we kept going over. Made our switch to unlimited and got ourselves a FREE TABLET!!!! Thank you for the assistance!!!

Ed
Review №65

The customer services was great. As soon as I walked thru the door I was greeted by a very enthusiastic and energetic representative named Christina Ruiz. I needed some help trouble shooting my phone which was no problem for her. She knew her job very well. Took the proper steps as well as explained to me what exactly she was doing. Very professional and very courteous. She had the problem fixed in no time. I definitely rate her customer service five stars.

ju
Review №66

Marc Herra is a great associate, very talkative (not just about your phone plan, but about other things) he has a great customer service! Make sure to visit him! He’ll help you with anything and everything you need to know! Awesome person to work with

Ma
Review №67

I want to commend Marc Herrera for his excellent service. He was very patient and gave excellent advice so I could make an informed decision about my new phone purchase., Two thumbs up.

Th
Review №68

Salesman we wanted was busy and we wanted to wait. Store has 2 comfortable chairs for customers. While we waited on Marc, the other salesman remained seated in the padded customers chair. I had to stand while my wife had a chair. There was only us and one other customer in the store.

KP
Review №69

Had a great experience here! Thank you Marc Herrera for your patience and helping out a lot! Also for all the items that we got.

am
Review №70

Cory went beyond expectations, providing exceptional service. He left me with the firm belief that I made a positive and informed decision in both my new phone and in switching to Verizon as my new carrier. Thank you, Cory

Ma
Review №71

My experience was great. Jacob and Court were so helpful. We are now Verizon customers. By by AT&T. Thank you Jacob.

Ka
Review №72

Amazing experience. We were doing a complicated switch from apple to samsung and cory bond helped us seamlessly. He went out of his way to make sure everything transferred over and we were taken care of. Best service I have had at a Verizon thanks thanks to Cory.

MA
Review №73

Cody Flores did a great job helping me out today.I am happy with the service I got today because everything was explained to me thouraly and the price for the service is good too. I switched over from at&t and it was a good decision

Te
Review №74

Came into Verizon store today in seguin hating to buy a new phone. Michael Miracle greeted me, educated me and took all my worries away. Miracle n Derrick Guerra helped me what the transferring everything from old phone to my new phone. Miracle was awesome explain the specials and overall saved me money. I highly recommend Miracle & Guerra to every customer.

Na
Review №75

Eric is amazing. Go ask for him. He was the best Verizon employee I have ever come into contact with. Fixed my issue in and out in 15 minutes!

La
Review №76

Great service no pressure. The guys were awesome help. Looking to upgrade and leave another carrier. New phone and new service.

Li
Review №77

Came into the Verizon Store in Seguin and Marc Herrera was great and very professional. He knew his info and got me another phone. I talked to him the day before and told him what I needed and when I came in he had everything ready for me. I would recommend coming to this store and seeing him. I will return to this store again. Thank you Marc for all your great help!

Da
Review №78

Michael Miracle helped me today in getting me this Great Smartphone. I came from boost he ported my number as well as was very patience in setting up my new smart phone. Great service and Definitely a ASSET to VERIZON!!! I WILL RECOMMEND to EVERYONE

Ce
Review №79

Fast, efficient, friendly. Couldnt ask for better service!

sb
Review №80

So I had gone in to this store a few days ago with a friend of mine for her upgrade and she was dealing with the sales man named MARC. when I had gone in there with my friend I didnt expect to walk out with a phone. lets just say this man knew his stuff super friendly and wasnt pushy he basically seemed like a guy that knew how to deal with people my friend had gotten her upgrade super quick and simple. then I said I wanted to try when I said that MARC did not push at all he said was we can try if you want which is amazing cause most sales men at other companies I have been to have been rude and pushy and seem to like to rush and MARC DID NOT PUSH. I WOULD HIGHLY RECOMMEND AND SEND PEOPLE TO GO AND SEE HIM FOR A PHONE OR TO GET PHONE SERVICE HIS CUSTOMER SERVICE SKILLS WERE ON POINT AND SOO FRIENDLY AND NICE. MARC DEFINITELY DESERVES SOME RECOGNITION AND/OR RAISE FROM SOMEONE IN THE CORPORATE OFFICES. THANK YOU SO MUCH MARC I APPRECIATE IT

Ha
Review №81

Jared was not helpful in the slightest. The home button on my phone not working properly. He was not listening and kept trying to get us to upgrade when we were just trying to get the phone fixed through our insurance. He was not accommodating for trying to access our account information. He handed us some brochures and told us to look in them for the info we needed.

La
Review №82

Cory B was so helpful and friendly.He explained everything that was questionable.He also was able to meet all of our needs to the best of his ability.We will definitely be asking for him when we enter the store.GREAT CUSTOMER SERVICE❤

Ca
Review №83

Marc Herrera was a great help to us in our purchase of new products. He spent quite a bit of time helping get all set up....a very professional service. Many thanks to Marc.

LO
Review №84

Our visit today was more than a phone exchange, more like reconnecting with a friend who happened to provide helpful, excellent information. Marc Herrera answered every question and we were thoroughly prepared with new phones and how to function. He was a delight to work with and we will refer others to him. Thank you, louis and Bunnie

Ju
Review №85

Marc Herrera was an excellent salesman. When I come to version I only want Marc to help me. Marc is meant for this type of work, he has the skills, the temperment and focus two his job that results into positive results both for the company and customer.Respectfully.Judy white

Wi
Review №86

Michael Miracle, BEST VERIZON REP EVER! Michael Miracle Greeted me with a smile. Michael was very professional. Michael helped me with getting the right phone for my need. Michael transferred all my info from old phone to my new V10!!! Michael Miracle is Definitely a Asset to Verizon

Ka
Review №87

Ashlee haiby was very patient. She was customer-centered and addressed my individualized questions. This has been one of my better sales experiences. Positive body language.

Bo
Review №88

Michael Miracle helped us from the start with a warm and welcome greeting to setting us with right phone for my personal use. I would recommend Miracle to Everyone. TOP NOTCH EMPLOYEE

Es
Review №89

We cam in with an old phone and upgraded to a brand new LG G7. The sales representatives were very kind and helpful.

pe
Review №90

Michael Miracle helped me today with a early Upgrade with Best phone and also Best customer service possible. Michael showed New plans for me to upgrade and not raise my bills. I would recommend Miracle to all my friends and family!

De
Review №91

Marc was awesome! He helped me get a great new WATERPROOF phone and bluetooth speaker. I paddleboard so this is exciting!I almost cancelled my Verizon account after dealing with the San Marcos customer service. Absolutely worth the 30 minute drive.

An
Review №92

Always polite and helpful service. It is not a corporate store; but, they will help sorry things out.

An
Review №93

Dont waste your time. Store sales reps spent two weeks giving us the run around when trying to return a phone that wasnt working, then told us it was past it 14 day warranty. Was told a new replacement phone was ordered. That was a lie. Came back to the store 6 times within two weeks of buying the phone, but was constantly sent on a wild goose chase, which they used to run the 14 day warranty clock out. Wanted us to pay for scratches on a supposedly scratch proof phone. Was told they couldnt help us and that we must have dropped the phone because it was brand new and not scratched when we got it. Basically calling us a liar. Worst experience ever with a phone company. Now, we are having to use a borrowed phone and have a useless, brand new, none working phone, still in its box.

Ka
Review №94

Marc Herrera is awesome! Very patient, went way above and beyond to help my mom get a new phone and iPad. Highly recommend!

Al
Review №95

This recent visit was the most professional visit I have ever encountered. Cory Bond is the example to follow for any salesman to desire to be. His professionalism and eagerness to actually serve the customer to help them was amazing. The Seguin Verizon store has a jewel of a person working for them. This store and Cory should be everyones person to go to. I would give Cory Bond a 6 star review if it was availsble.

He
Review №96

Cory and Annabel. Were able to get me in quick. Great service and knowledgable with everything. Thanks guys for the assistance on getting my new phone!

Si
Review №97

We were very happy with the service that Marc helped us out with. He was very helpful and insightful with every question we had.

El
Review №98

Michael Miracle did a great job taking care of me and my sister to acquire our new phones. Went out of his way to drove out to a different town to get the Gold S7Edge I wanted and no conplaining. 5 star customer service satisfaction. Ask for Michael, he will take care of you.

Ca
Review №99

Marc Herrera was extremely helpful when we came in the store to update our phones. He answered all our questions to get our new phones and tablets working.Definitely will come see him again.

Sh
Review №100

Really good experience with Rosario at Verizon in Seguin. She went out of her way to get everything finished to our satisfaction. If you want good help... see Rosario!

Information
15 Photos
100 Comments
4.7 Rating
  • Address:1489 E Court St, Seguin, TX 78155, United States
  • Site:https://cellularsales.com/stores/verizon-1489-east-cour-t-st-seguin-tx-78155-5165/
  • Phone:+1 830-379-0050
Categories
  • Cell phone store
  • Telecommunications equipment supplier
  • Telephone company
Working hours
  • Monday:11AM–6PM
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:Closed
  • Saturday:8AM–9PM
  • Sunday:8AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
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