This is probably the only place I’m going to be buying cars from at this point. These guys will go out of their way to get you the deal that you need/want. Their sales staff is the best I’ve ever dealt with. Super friendly, not pushy at all. They want what’s best for you and try their hardest to get what you need. LOVE SELMA AUTO MALL! And see Sammy if you’re buying a KIA. He’s awesome.
Great dealership!Sammy was super helpful! Couldnt have asked for a better experience. Very informative and made sure we knew what we were buying along with assuring us we were being taken care of. Will definitely come back in the future.
Sammy at Kia was super helpful from beginning to end. He answered all of mine and my husband’s questions and explained everything very thoroughly. We appreciate him and everything he did for us to help us purchase our first family car. Definitely would recommend our family members and friends to him if they ever want to purchase a car from Kia!
The staff here at Selma Kia are super friendly and do everything to help you out, they really helped me out today while I was in a pickle. The service team is just all around awesome
Service department was very knowledgeable and informational about their vehicles.
All staff here are so welcoming and so respectful. Make you feel comfortable and make sure you are getting exactly what you are looking for. I highly recommend Selma Kia!I got my car about 2 years ago and every time I need to service my car I ONLY come to Kia service center, they have truly take car of my car and always do a full service checks to make sure everything is working as it should be.Thank you Selma Kia for all you do, you all are amazing!
My wife and I had a very good experience with Sammy at Kia. He was very helpful with everything and answered all questions that we had. He made purchasing our first car very easy and we couldn’t be happier! If anyone wants to purchase a car at Kia ask for Sammy you won’t regret it!!
Super nice staff, very helpful and willing to go the extra mile. See Joe, Sammy and Daniel for fabulous customer service their the best!!
I had a great experience while shopping for my vehicle, but I purchased a service package that I have only used twice in the two years I’ve had my car because of the horrible service from the service department. If I would’ve known that they never have available appointments I would’ve never purchased the service package. They are literally booked 4 months in advance and aren’t open on the weekends? I usually try to book an appointment early because I know how terribly booked they are, but 4 months is simply ridiculous and I still can’t manage to make it work. I call to see if something can be done about it and I rudely get told no, other dealerships I’ve dealt with always figure something to make it right. I find that if you’re that booked you should do something about it, either extend your hours, work weekends, or expand. It has been a waste of my money.
Adrian and his team were hands down the best! The got me in, fixed the main problem on my car then last minute my windshield wiper fluid was leaking and I mentioned it as I dropped my car off and when I came to pick it up, that was fixed also. I’ll never go anywhere else if I have any further needs for my Kia. Thank you!
My experience at Kia Auto mall was great. Diego Cisneros was the sales associate that helped me out and he did a great job keeping me updated about the car I wanted.
We were very pleased with the way business was handled. They didn’t beat around the bush and were very straight to the point. Andrew and Juan were very helpful and got us the best deal possible. Very happy with our experience :)
Sammy Chheng is the man you want to see for a car. New or used. He will give you the information you need to make a good decision and not pressure you. I highly recommend him!!
Thank you for treating me so well! I truly appreciate it. They were able to make my experience of purchasing my first car as smooth as possible. Thank you Sammy!
Had a great experience going to Kia in Selma. Our representative Sammy was great and had a lot of knowledge on the vehicles we were interested in. He was very professional and patient with us being that we were on lying looking for one car and left the lot with two. Highly recommended. Thank you Sammy
Thank you for treating me so well! I truly appreciate it. They were able to make my experience of purchasing my first car as smooth as possible. Thank you Sammy!
When to have my first oil change on my 2015 KiA Optima n the gentleman that helped me was extremely nice m told me step by step what was going to happen n how long it would be n I have to say he was right on the money. They did a great job washing my car too.Thank you Selma KIA .Sherry 😊😊
Juan and Andrew were great!! I really appreciate their knowledge and no pressure attitude with our car buying experience. Other staff members were very friendly and made us feel comfortable by providing a friendly environment. Will recommend this experience to everyone!
After making a lot of decisions, I ended up buying 2022 Kia K5 GT-LINE and the sales people were really informative and nice in helping me buy my new car.
Selma kia service department is amazing ! Goes above and beyond ! Everyone was so nice and helpful, thank you Adrian, Tina & Crystal for treating me and my family so nice & they have a tire promotion right now that is amazing! Love Selma kia ! ☺️
Friendly service, knowledgeable staff, provided useful information. Great experience !
Avi and his sales and finance team are top notch. Couldn’t recommend a better group to do business with! We will always see Avi when we need a vehicle!
I came in to see a vehicle that no other dealer had on the lot. I was greeted by Sammy who was quick to answer any questions and show me the car I was looking for. Although I wasn’t there to buy that day Sammy took my information and followed up that same day via email and text. He called me the next day to let me know about inventory and to schedule an appointment. He was flexible with me and I was able to get in that weekend.Well, today I’m driving out with a new car and I don’t have anything negative to say about my experience with Selma Kia.My prior experiences with dealerships were always tainted by finance but not here. Jonathan was great and was able to beat our credit union’s rate. I definitely will be back to finance with him.If you’re in the market for a Kia and can make the drive to Selma, definitely come check them out. You’ll be impressed as much as I was.
Such great service, questions answered quickly without confusion & everyone is so kind/positive!
We had an amazing experience with Sammy as our sales representative. Very personable. He makes you feel like family. Enjoyed working with him.
Love it here they helped us so much Jorge made it possible to take my dream car home
This was my first time experiencing car buying. We looked around and found ourselves right at home with our car salesman, Sammy Chheng. We were treated like family and were even given great advice. Any question we had, Sammy made sure to be thorough and thoughtful with his responses. I am walking away feeling like a winner. Thanks KIA.
A great buying experience! Sammy has been wonderful, I always felt well informed and comfortable. He allowed me me to take my time selecting what I wanted and treated us like family. Definitely exceeded my expectations!
Kia Selma auto mall was awesome.We had a really great experience there.Thank you again Fabian.
Was a great experience! Andrew was super helpful as the sales rep, Fernando was great in finance and Isiah helped put the deal together. Highly recommend.
Chris and Eric were the most amazing sales/finance people I have ever conducted business with. They were professional and courteous, not pushy, or rude! I highly recommend Selma Kia for anybody in the market for a great vehicle, great service and professional care.
Came to Kia of Selma to look at buying a new car. Sam Cheng helped out us out so much and was very informative on the cars we looked at! All staff was awesome and I felt very comfortable buying a car from them. They staff went above and beyond in helping me and I highly recommend them.
I really feel the staff is amazing here at our Selma,Kia from the purchase of my car to my first service. They have been open, honest, caring, and fast. They have been attentive to my needs and wants as well. When I purchased the car they didn’t sell me stuff I didn’t need, they met my budget and really helped me find the car that would take care of all my needs but, also one that would keep me looking sporty too. The guys were caring and treated me like family. They were more concerned about my well being, and affordability then making that mighty dollar which was absolutely the best service I’ve ever received! Then today was my first service I will say they were nice and caring to my time frame, they even took precautions with covid which I appreciate tremendously. They were speedy and very detailed as well. Over all Id say this has been the beat car purchase and service experience I’ve ever had ! Thanks Selma Kia!
Highly recommend Selma Kia, they went above and beyond for us!!
I came in today in hopes for a new car and I was not disappointed my salesmen Sammy and Eric were amazing they told me everything I needed to know about the car I was purchasing and left no information out. The service was great, I have never seen someone who puts the extra mile in for their client until I met Sammy and when I’m ready to purchase my next car I will definitely be coming back to Selma Kia!
Always great service when I come in for regular maintenance 👍🏻
Anthony Garcia helped to put me in the car of my dreams, I love my K5 gt-line. The purchase went smoothly with but a minor hiccup which Jose the was able to find the right financing for our situation. I’m so appreciative of the way we were welcomed and made to feel at home. This car buying experience was elating, and I’m excited each morning to see the beautiful car they both helped me to get into. It’s almost too good to be true, this was my first brand new car buy. I definitely recommend Selma Kia for your car purchase, everyone was so friendly.
I highly recommend Sammy Chheng at Selma Kia. He is knowledgeable on his products and excellent with customer service. Sammy will take care of you and get you into the right car.
One star is a stretch!! After sharing our concerns over the condition of the tires on a vehicle we were looking to purchase the guys at this auto mall convinced us that the tires were inspected properly and in passing condition. We figured out the very next morning that there was a nail in one of the tires, less then a month later a different tire went flat while we were driving and we discovered the tires had a patch put in!!! First and last time we purchase a car from a company who doesn’t care about the safety of their customers!!
Selma Kia was amazing and very helpful. They helped us get a new car with a great deal. I would recommend coming here and asking help from Juan.
Came here for a new vehicle and had a great experience, left with what we wanted and at the price we wanted to pay. Sammy was great, excellent customer service. He took good care of us.
Eric and Sammy were so amazing! I will recommend this place to everything. Thank you for getting me and my family a great deal!
I actually bought my Kia at another dealership. I felt pressed to make my purchase the same day at Selma Kia. We were told one thing outside and it no longer applied once we went inside. All the stories you hear about high pressured salesman with a great big smile happened at Kia Selma. I could name names, but wont. There were 2 salesmen. Good guy and the wheeler dealer guy. They were supposed to call me when they found the car I wanted in the color I wanted. Never heard from them. I found it myself.
Andrew went above and beyond helping me purchase a new 2021 Kia Forte XLE. Very pleased with my experience!
We had a great experience buying a used Tahoe today! Never felt super pressured to do anything we didn’t want to or pushed into anything we couldn’t afford. Everyone was super nice and I will definitely be returning for any future vehicle purchases!
Amazing experience and George explained everything in great detail.
Sammy was great he helped us find the perfect car we were looking for
I’ve never been more impressed with the help I received today the service team was amazing from start to finish. Eduardo Munoz was informative and very detailed in helping me find all I need for my Kia Forte. Luis was super helpful including getting me help to fix the nail in my tire ! Over all these guys and this team is amazing 🤩 once again flawless ! Thanks guys Selma Kia be proud !
I would like to say thank you to the awesome customer service and the amazing professional service. I am now a proud new owner of a 2022 Kia Sportage. Thank you SammyChheng
Very nice personal juan Andrew very very nice people
I had a great experience Sam Chheng helped me alot my uncle recommended him because hes been a big help for him he had bought 2 cars.
My friend was able to buy a brand new Kia thanks to all of Sammy’s help.
Great service....answered all my questions
Sammy is amazing! Great sales person! Knew his cars and went the extra mile to help. Eric was also fantastic and very accommodating. The loss of 1 star is because of the finance company trying to screw us over and having an attitude when we knew their interest rates and special offers better than he did!
Sammy helped me find my perfect car! I’m so glad I found him at Selma Kia. He was friendly and personable - a great experience all around.
10 out of 10 best customer service ever
I bought my Kia from this dealer a couple of years ago. I got 5 years of mantainance included in my contract. All these years, Kia service has been really amazing. I havent had any problem with them. They have been really friendly and they have been there to help me when I need it. If you buy a car from them try to get q lot of years of mantainance in your contract (by negotiating lol). You also get a free wash every visit, so make sure you ask for it. If you dont ask for it, they wont do it. Also be careful like with other dealers, they will try to rip you off
Andrew was very helpful with the purchase of our vehicle and trade in. We were very pleased with our experience. Thanks so much!
Sammy was great the car met all expectations for what we were looking for
It was fast great people thanks too Sammy for helping me out
I was very excited at the idea of purchasing a new vehicle from Selma Kia but my experience has been nothing more than a waiting game. I’m very aware that I am not the most ideal applicant or whom the sales representatives should cater to, however I am still a customer nonetheless. I’ve been waiting over a day now and have continued to reach out for the status of my application just to be told that it is still being worked on; I would rather be told that my business is not wanted.The last conversation I had was with someone who told me that “I wasn’t the only person trying to buy a vehicle,” which is true but being in the customer service field is flat out rude and unprofessional.Countless emails and phone calls later, nothing.If searching, I’d recommend going somewhere where you don’t feel like a burden or inconvenience.
Im out helping my cousin decide on her first new vehicle. I showed her to get pre-qualified and she did. She wanted a sedan with a great fuel economy so we decided to check out the Kia Rio and head to the dealership. When we got there we were approached by a sales guy. We told him that we wanted to see the Kia Rio S they had and he asked if it was the color she was looking for. Since it was white and she would prefer blue, the sales guy all of the sudden was expecting another customer. Then out comes sales guy #2. We asked to test drive the Kia and he was hesitant and asked is this the color youre looking for? She stated no, I prefer blue. He then backed off and wouldnt allow us to test drive that car. This was a huge mistake. We were there to look at 4 different Kia and with an attitude like that we did not want to do business with them. We then left went to Visalia Kia and ended up buying a Kia sportage knightfall from their showroom. We ended up spending twice what that 1st car was but the attitude here was so much better and she is overjoyed with her selection!!
Hi, I have a appointment on 05/23 Thursday at 10 am for 2018 Chevrolet which has been on sales. I talked at least 10 times with sales person Sammy and his manager Eric. Also I emailed them couple times and we already talked about price and everything. I came this morning little bit early around 9 am and went into inside the dealership. They told me that they are vacuuming the car and in 10 min car is gonna be ready and I said that’s ok I am waiting. And 10 mins later they bring the car like that. You can see the pictures. I set up appointment on Monday for Thursday and yesterday I called them and check if the car still available because I am coming from Menlo Park which is 3 hours drive. When I saw the car I just shocked!! I never this kind of thing in my life. I trust the dealer because they are selling under the KIA company! And we one more thing; on the website list the mileage was 31,948 but when they are showing the car mileage is 34,489. Basically just want to say STAY AWAY from them!!!The Customer Service instead of apologizing they are lying under the my review. Their car on the sales list already but never detailed and inspected. And another thing I don’t understand that how can they show the car to me like that! How can a human being can use the car that you don’t own like this?? Check the picture, it’s clear show everything!! They are lier and they have terrible sales person. Again stay away!!!
Went in not knowing what I wanted and drove off with a car I loveJesus was an awesome sales person, very awesome experience
Great salesmen. Very helpful and informative.
Sammy was great funny. And easy. Slide through.
Israel was a great help my family getting a new car. 100% would recommend to any one.
Great customer service and easy paperwork to fill out
Great experience at Kia in Selma. Andrew was a great help for being a first time buyer with no pressure into buying.
Great cars, great value, amazing customer service! Sammy went out of his way to help us get a fabulous new car.
Amazing customer service thanks Eduardo 👍
Came in to see the Terruride and left with it. Sammy Chheng was the person that helped us and we could not be any more satisfied. He was so welcoming and helpful. He was not pushy at all what so ever. He explained everything in detail and made this experience enjoyable. And after being there for a few hours he even offered us a snack, since we were hungry 😋. I highly recommend coming to Kia and ask for Sammy in your next car purchase.
Luis Ramos was absolutely amazing!! He gave the best customer service and helped me found my dream car! Avi was also a great help. I appreciate you guys so much!!
Horrible service when it comes down to scheduling an oil change, ordering parts takes forever, I am never buying a car here again, just the lack of service from this place is enough to make anyone mad, never open on Saturday, I bought my car from Kia, like I said earlier I am never shopping here for vehicle again. Would leave a zero star if I could.
Sammy is a great guy knows everything there is to know on getting you right with your new car👏
Fabian from Selma Kia did a fantastic job at helping us the past two days! The staff here was very helpful and made sure we didn’t leave without getting my daughter the car of her dreams. Thank you!!
Super amazing customer service. They were very helpful I will definitely recommend them to anyone. Sammy is very friendly and very helpful! They have great sales at the moment! 5 Stars plus!
I highly recommend Selma Kia! Anthony with internet sales is highly knowledgeable, polite and was happy to work with my husband and I to get a great vehicle within our price range. Jonathan in finance worked really hard to get us the best rate with our challenged credit and went above and beyond to get us a great apr! Eric the manager was so polite and worked with us to ensure the sale went smoothly. Thank you all for an amazing car buying experience!
Selma kia is always very helpful they care they treat you like family, I been coming here for 2 years going on 3 they always offered coffee, hot chocolate, cookies, popcorn, and all that good stuff, but the pandemic shut that down.. they take care of business
Great service overall. We were taken care of in a timely manner, and we were treated with respect the entire time.Update: We were lied to by the managers several times.
My salesman Sammy was so friendly! I love my new car!
Great service and parts department!
Very friendly and knowledgeable!
I came to trade in my car, I was a bit concerned on whether they’d make it work for me but Anthony Garcia really made it happen and he assured me from the beginning that it would be possible. He was very informative and very helpful when it came to answering my questions. My expectations were exceeded and the customer services was excellent, I definitely recommend 👍🏻
Sales guy Sammie and Manager Eric were AWESOME. Walked the lot with us twice. My daughter purchased her first car. The staff explained things thoroughly. Will definitely buy from them again!!
The staff here did an amazing job that making sure I was content and got the car of my dreams!! They went above and beyond, I would say. I would recommend Selma Kia to anyone!
We came as a family to help my sister look for a new car & we were lucky enough to have had Luis & Eric help us. They were really nice & tried their best to make us feel comfortable, as well as hearing my sister out on what she was looking for & what was best price wise and what car would be best. They have a nice selection to choose from which also made it easier to look.
Came with my sister to buy a car! Danny Sanchez was very helpful & did not pressure us in anyway! He is very understanding and fun to work with. He made sure she was satisfied with her purchase! I would come back to make another purchase with him! Thank you so much!! Happy customers!
I loved the experience here! the salesman Sammy made sure my car met my needs!
Went to Selma Kia today. Prior to coming here, I never knew Kia means Korea International automakers. Anyways, our seller Sammy C. not only help us get a beautiful car, but he also explain in detail about Kia automakers and where it was originated. All in all, it was a great experience. I would recommend Sammy to anyone who wants to own a Kia car.
Danny Sanchez was very helpful and exceeded our expectations. He went above and beyond when it came to helping us purchase my first car. Danny is a wonderful sales associate and I would recommend him to anyone!
The smoothest car buying experience I’ve ever seen. Tony Carrillo was great, we exchanged emails the week leading up to actually driving up to see the car, so by the time we got here all my questions were answered. He made everything so simple and yet detailed enough to feel confident in my decision. Couldn’t recommend Tony and this team enough!
Andrew was a great help at the Kia in Selma. There was no pressure into buying a car being a first time buyer.
Sammy was very helpful and I would definitely recommend him to all my friends and family!!
Seriously worst service department I have ever worked with. They do not honor their word whatsoever. Tina the manager seriously needs to learn how customer service works.
After taking some time to look online at the Inventory and coming in thinking we know what we want but after finding out those were no longer available sadly but after the very helpful staff helped us find something even better fingers crossed we may end up living with not the car we wanted but Perhaps the car our family needed!
Israel was great he helped us find the perfect car, he answered all our concerns and gave us a great deal! Highly recommend going here.
No pressure to buy a vehicle, the gentleman I had spoke with answered all my questions and was very pleasant to speak with. Very professional.