I took in my 3 year old daughter to get her eyes checked, they were patient with her. They were extremely nice and considerate. It was a great experience for the first time and they answered all my questions because Ive never had glasses and my daughter needed a pretty high prescription. I would definitely recommend going here. They had a cute little play area for children and they were pretty quick even though they were kind of busy. Thank you for the experience I will never forget it!
A very clean, sanitized and professional environment. This office is blessed to have such a great leader in Dr. Johnson. He and his team (knowledgeable and amazing doctors, great technicians [Emma and so sorry I forgot our other technician’s name!], and optician [Lauren!] worked timely, diligently and very kindly to correct an initial oversight. We look forward to seeing you all again for our eye are needs!
My friend is a patient here at this eye center and I was in the area so I stopped in to look around. Brianna was so informative and she even adjusted my sunglasses that were super loose! She was so nice and made my experience great! I surely will be back!
I would definitely give Severna Park Eye Care, previously known as Peepers, 5 STARS! I hadn’t been to the eye doctor in a long time and I was nervous about my check up but my technician, Estee, was so sweet and her bubbly personality really helped calm my nerves. The check in process was quick and I didn’t wait long at all. I also really like their new location and it’s great for me because it’s closer to my house
I just had my new patient exam last month & had such a great experience. The office is really clean, bright & cheerful. Dr. Henriksen helped find me contacts that work so much better for me. Ally & the other girls up front were so welcoming & helpful getting me the best deal & discussing my options. I can’t wait to come back & get a new pair of glasses!
Have been going to this practice since they were Peepers located in Severna Park. My entire family uses this practice. Easy to get an appointment when you want it. Kind & caring staff & eye doctors. Don’t mind paying for the one extra scan that is liking getting an MRI for your eyes. Always work with your insurance & look for specials to help you out. Good selection of frames to choose from. 👍👍
Well organized, available for emergencies, and best of all, they will work with your insurance and help you save money. When it turned out I wasnt eligible for frames for a few more months, my wonderful doctor helped me out with some sample contact lenses. Whole thing cost me only ten bucks. Im happy. Everyone is courteous, too. Best of all, Im really fussy about how my glasses fit and whether the prescription is right. Ive gotten bad glasses at other places, including an expensive place in Annapolis. I never have to worry about it here. Painless eye exam, no puff of air on your eyeball, which I appreciate.
Wonderful staff, all the way - the front desks/receptionists, technicians, and optometrists are efficient, friendly, and helpful!Their website has a handy function that allows scheduling an appointment online. The store itself is spacious. The waiting area has a coffee machine and a kids room with toys.They are honest about charges, informing you about the cost of services/materials with vs without insurance/discounts/rebates, without pressuring you to use their services/order materials through them.
Severna Park Eye Care is fantastic! Not only do we see them for regular visits but we were offered an immediate opening and seen promptly when my daughter had an emergency. The office is beautiful and the staff is warm and welcoming. Absolutely would recommend this office!
Great service here. The doctors and the techs are great. They spend a lot of time making sure to get it right. They don’t rush you when picking out glasses. Speaking of which, they have a great selection of glasses. Sunglasses, reading glasses and regular glasses. Brianna was hugely helpful. Because of COVID she suggested I go in an exam room to try the glasses without a mask and then helped me choose the pair from a safe distance.
The staff here are all very pleasant to work with. They are efficient and get you in and out as quickly as youd like to be, and quite reasonably priced. Masks are still required during your actual exam, which I disagree with, but if you have trouble with the lenses fogging up during your exam the doctor is ok with you pulling it down for a moment, and I understand the owner is between a rock and a hard place on this considering everyone feels the need to complain about masks not being required. He goes the extra mile to make sure clients of his practice are pleased with their experience.
Always a great experience getting an eye exam and glasses here. Kaitlin was very friendly and professional. Dr. Johnson is wonderful and takes the time to answer all of your questions. And Esty is the best! She listens to what you want and is honest about how the glasses look on you! Will keep returning here.
Ive never had a bad experience in my years at Severna Park Eye Care. Most recently, I had a great visit with Dr. Brown. He took the time to discuss not just my eye care, but to explain the options for my young children should they inherit my terrible vision. All of the staff are incredibly friendly and professional, and I felt safe with their level of cleanliness.
There is a reason they are so highly recommended and have such great reviews! I went for my first appointment with them yesterday and they made the process so quick, simple & efficient. I will not be going anywhere else from now on & will recommend to all of my friends and family!
I generally don’t take the time to write reviews but I was so pleased with my experience at Severna Park Eye Care that I felt that they deserved the positive recognition.The facility is both clean and well staffed, immediately being served when I entered the facility. Each employee that I interfaced with was professionally dressed, courteous and extremely competent, making my overall experience a ‘10 out of 10’.I highly recommend Severna Park Eye Care for your vision needs.
Friendly, knowledgeable, kind - could not ask for a better eye care specialist.
Had an appointment here last week for a new frames and to have my old frames adjusted. The technician Estee was awesome knew what she was doing and got me in and out! everyone was so professional and doctors are very nice and courteous. I would definitely recommend coming here for all your eye exams and needs!
Stopped into to this lovely office while visiting from out of town. Estee took time to assist me with adjusting my glasses. It is friendly customer service from the instant you walk in that makes you feel welcome and appreciated. Thank you!!!
Severna Park Eye Care is a clean and efficient office. The staff and doctors are friendly and professional. They use modern technology to provide thorough eye exams, as well as the personal interaction to explain the process and results. This was my second visit with Dr. Frankford, and I have been very pleased with my experience.
Dr. Johnson is awesome. Great at his job, very conversational. It is always a plus when your Doctor can remember conversation from a year back. Esty super sweet.
100% recommend Severna Park Eye Care. From my initial call as a new patient to the time I left my appointment, the staff was extremely friendly and helpful. They made me feel very comfortable. Emily helped me pick out my frames. She was patient and helped me decide on the best frame that fit me and my personality. I’m happy to have found my forever eye care home.
From entering the door to the “tech” who did all most my eye measurements, to the dr, to the man that helped me with my glasses and insurance, it was excellent!Professional, fun to talk with, knowledgeable, helpful!Thanks for your excellent care! ❤️
I am always happy with the care I receive at Severna Park Eye Care (formerly Peepers). Staff are friendly and competent. Dr. Roman explains things in a way that is easy to understand and spends time listening to concerns. There are also a large number of frames from which to choose and the turn around time for glasses is reasonable.
Service was excellent and very professional. The Dr explained every step in detail …. Everyone was very pleasant and helpful in selecting frames as well !
My first time coming here, just for a quick glasses adjustment! Brianna was so polite and certainly exceeded my expectations! Thank you so much!
First exam in 7 years, awesome experience. Was bracing for a huge bill, but the very patient and helpful staff helped me sort out my insurance and get all the exams I needed.Overall best eye exam experience ever, and no surprises at the end.
I went to Severna Park Eye Care last week. The whole staff was very nice and professional. I did not have to wait at all. The doctor seemed caring and listened to all of my concerns. I was also helped by Kody Kreis, and he helped me pick out a beautiful pair of prescription sunglasses! I cannot wait to have them. I will definitely be going back.
This is an incredible eye care practice. All of the doctors and technicians are incredibly friendly and are willing to talk you through ever test and process that they complete. They also use updated technology that makes the testing easy and comfortable. The doctors are happy to talk you through the results and any concerns you may have. They also have a huge selection of frames so there is something for everyone. I will definitely be coming back and recommending it to everyone I know.
After going to Visual Eyes for 7 years, I was stunned at the difference. They were very professional. The building was very cleaning. Everyone was very friendly. The testing was very thorough. This was the best experience I have ever had. I cant believe that I spent 7 years going to another eye care professional! Do not hesitate to bring your business here!
Everyone from the doctor to the staff was very friendly and helpful. They office is very nice and spacious. I have nothing bad to say about my experience.
This is an outstanding, friendly, ultra- professional and friendly eye care office that is a true quality exam not like most places that just sell frames. The woman that helped me at the desk, the assistant, and Dr. Kevin were wonderful. The doctor was so thorough, very friendly, and helpful with my updated contact prescription. I will be back in two years!
My husband and I both came in as first time patients, and will definitely be back. We were so impressed with the office layout, and feel of the environment. The staff was so welcoming and made us feel right at home. We were so impressed with the high tech exam and all the tests we had access to. It was so nice to have Dr. Kevin Johnson explain in great detail all our results, while referring to all the high tech images we had to go through together. Kaitlyn and Savannah assisted with the testing and were wonderful and explained each test as we went through them together. Definitely a 5 star experience!!!
Dr. Brown was awesome!! First time seeing him. Everything was clearly explained and I find out I can wear a contact and not wear readers!!! Say what!?! I don’t know if it will work for me, but I’m going to try. Thank you!
From start to finish the staff was very professional. The facility was spacious and clean. Will recommend..
Amazing customer service and attention to my optical needs. Loved that I could see the imaging photos of the inside of my eye.
Came here for an adjustment on my sunglasses and they adjusted them perfectly. I was greeted right away and the employee who helped me was so sweet. Thank you Severna Park Eye Care, I will be back!
The staff is absolutely amazing! I took my mom for a routine check up and service was next level. Dr. Patel was so patient and diligent and informative! Brianna was helpful and generous during a frame selection. Our experience was beyond elevated when I arrived late to pick the frames up and the building had closed but I saw a gentle who was leaving and decided to ask if he would not mind allowing us to still pick up my moms frames because she had an early flight out the next day. Without hesitation Grant asked for us to confirm the name and information of the order and he went back into the building and hand delivered my moms glasses. Grant’s level of empathy and hospitality amazed both my mom and I ! This place has always been a great experience for me but now there is absolutely no comparison! Thank you Severna Park eye care for putting a new meaning to CARE
We are always tremendously pleased and love going to Severna Park Eye Care. The staff is super friendly and professional and all the doctors there are as well. The level of expertise and their punctual schedules are greatly appreciated. Highly recommend them to anyone looking for eye care for their entire family!
Always a good experience. Friendly staff and knowledgeable. Dr. Johnson is like an old time friend. I recommend Severna Park Eye Care to everyone.
Excellent professional doctors nice environment good service
Dr Brown is amazing - very professional, and also very engaging and friendly. He took all the time necessary to answer all of my questions, and even gave more background information then I would ever expect. The staff I encountered were all friendly, knowledgeable, and professional. I was amazed at the quality of the office/store. I recommend it 100%!
Dr Johnson is wonderful. He is a caring doctor that takes time to listen and talk.
Kat is the best! She always takes amazing care of my family. 👏👏👏 Great customer service and attention to detail. SPEC is my first option.
Normally I do not write reviews but felt that after the excellent care I received, that one was due. This was my first visit to Severna Park Eye Care. Everyone was very friendly and made me feel like I had been a patient there for a long time. I had been traveling back to my old eye doctor for years and it took a lot for me to try a new place. I was very impressed with Dr. Roman who was referred to me by a friend. After my eye exam I met with Ally, Optical Technician. I was very impressed with the customer service that I received from Ally. She is very professional and yet very kind and friendly. She went out of her way to make me feel like I was their most important customer. That kind of excellent service is what makes people refer their family and friends.
I arrive at 30 minutes earlier than my scheduled appointment time and I was called back within 5 minutes. Dr.Henderson was awesome and explained everything step by step.Meagan my tech was great and I think her name was Wendy ( explained about the glasses)was phenomenal as well.
Its always a pleasure going to SPEC for my vision needs. Megan at the front desk is always such a pleasant person each time!
The very best eye exam I have ever had. Great place staff is wonderful . Dt.Payel is the absolute best. First time there my girlfriend now has appointment for next week to get exam. Thanks for being there for us.I give them all a 10 PLUS.
Always a good experience. Everyone is friendly and professional. Been going here for many, many years .. highly recommend !
Service was first class with the latest technology. It was explained in depth, the eye care specialist was great. She helped me find my rims, was fun and had a great attitude.
Great experience! Very thorough optometrist, who was very nice and explained things well. No high pressure sales on glasses or contacts.
They are efficient, courteous and thorough. Great selection of eyewear. Dr. Frankford and Allie are both five stars!
I was greeted warmly and treated with courtesy by the staff. I was seen in a timely manner and the doctor was patient, kind, friendly and informative. All in all felt well cared for by professional and knowledgeable people.
Teresa was such a big help, i came in to get an adjustment with my glasses, Khabirah also assisted me with grabbing an additional case and lens cloth because i was completely out. Definitely recommending to all my friends/family in need of eye care, 10/10 recommend
I have never been to an office with everyone is nice and helpful. I had called earlier with questions and the receptionist was very helpful. They explained my benefits with a way that I understood without all the medical lingo. Very clean with tons of glasses options. I have been wearing glasses/contacts for over 20 years and this is by far the most easy going running smooth office I have ever been too. Will definitely be back.
Always a good experience when going here. Never pushy on me getting new glasses or trying to get me to get more contacts. Friendly and helpful staff too!
This is the best eye care place I have ever experienced! Very friendly and professional staff from checking in to seeing the doctor. I am glad I was referred to go there.
It my first time visiting Severna park eye care my wife had recommended them to me, she said her experience was professional and efficient and I have to agree and add quick not a lot of paper work.
Every employee I had contact with was very friendly and helpful. Their prices are reasonable as well. I will definitely come back every year.
Dr Brown is truly a blessing! My daughter went to see him because we thought her vision was just getting really bad and he was able to find a rare underlying medical condition right away. He gave me his cell phone number incase I had any questions after leaving his office because as a mom trying to retain all that info and being told to go to the ER right away was a lot to grasp! His staff is amazing also, they quickly got us taken care of and out of there and let us leave my daughters keys with them for a family member to pick up her car. This office is the true definition of care and compassion. Thank you all and Thank you Dr Brown!
Absolutely wonderful. They did everything to get us the best deal. The tech, doc and eye glass specialist were amazing and so nice. Absolutely recommend.
I’ve been a patient for a few years. They’re always professional, punctual, and helpful. Last year I wasn’t completely happy with my new glasses and they swapped them out for a comparable pair (that I love) very easily.
Very professional, educated, caring staff. Doctor was great, took his time with me and answered all my questions. Clean environment. Would highly recommend this office.
I arrived about 2 min before my appointment and was greeted immediately and asked to sit in the waiting area. I only waited about a minute and was quickly taken to the exam room for all of the preliminary testing. Each and every associate whom I worked with was friendly, efficient and professional. After my exam with Dr. Henriksen, who is personable and professional, I was told that my referral would be faxed over to the eye specialist and that was done quickly and handed back to me.The young lady who ordered my contract lenses kindly worked up the prices for 6 month and yearly supplies and efficiently calculated all of the insurance and rebate costs. She was very friendly and professional and provided excellent customer service!I cannot say enough about SP Eyecare. They are top notch!!Joy SmithA very satisfied patient!
This was my first visit to Severna Park Eye care and it was excellent. It was a Saturday so it was a little busy, but no real wait time to be seen. The technician was super friendly and explained everything very thoroughly. I saw Dr. Marta Roman, she was super friendly and nice as well and explained all the tests she performed and asked if i had any questions. They have a wide variety of frames to chose from and the process was very easy. They look up your insurance benefits and let you know what you are allowed through your plan. I definitely recommend them!
Jordan and Kat were fantastic and very professional. I love that there is such a large selection of frames. Thanks for a great customer experience!
Very professional, thorough exam. State of the art technology. Highly recommend !
Yesterday was my first time visiting Severna Park Eye Care and it was such a pleasant experience. Everyone was friendly and patient. They explained everything they were doing and made sure I did not have any questions. When looking for frames, they provided honest feedback and helped me decide what would look best on me. I highly recommend making your next eye appointment here!
Once again 100% customer satisfaction. I have been a customer for years. I finally got my wife to switch from another eye glass retailer in the area. Her experience was night and day. Our assistant was Jamie. Jamie was very professional and really made my wifes transition to the new store a great experience. It was like she was her personal shopper. They have gained another customer for life. Thank you Jamie for all your help.
Savannah was wonderful with the tests done before seeing the doctor. The facility was clean and organized. Following COVID precautions. Savannah was professional and kind and explained what every test was that she had me do to prepare for Dr. Johnson.Dr. Johnson was great during my exam- very personable and took his time.And then Emily did a fantastic job taking me through the floor and helping me try on pair after pair of glasses until I found the perfect fit. She was great at explaining to me what my insurance would cover and helping me find something in my price range.All pairs of glasses that I touched and tried on were taken to be sanitized before going back up on the shelf and they offered private rooms to be able to see glasses on your face without a mask.It was my first experience there and I would highly recommend it to anyone and everyone.It was a very welcoming and clean environment.Savannah, Dr. Johnson, & Emily were the best!
My visit to Peepers was very pleasant. The technician I had the pleasure of working with, Brianna, was very knowledgeable and answered every single question I had. She had the most pleasant attitude as well. She exceeded all my expectations! I’d definitely recommend to any and everyone I know! Keep up the good work Peepers! This company truly stands alone in the eye care business!
After an eye emergency my husband found this eye practice and they were outstanding. The treatment from staff and Dr. Brown was fantastic and they were able to quickly assess and treat my eye issue. A big thanks to the Severna Park Eye Doctor team!
Such a great office. Everyone is friendly and the office is extremely clean. Jamie helped me pick out my glasses. She gave her honest opinions, searched for glasses herself, and looked up other color choices online. She explained the whole process in detail and was very enjoyable to be around!
Severna Park Eye Care is a phenomenal place! The staff are all incredibly helpful and knowledgeable. I am so thankful to find an optometrist that is as great as them!
The staff is professional and friendly and their equipment is state of the art. For an additional fee, I opted not to have to have my eyes dilated! Severna Park Eye Care also has an outstanding selection of frames.
Jim and I, Susan, share Email and it is I, Susan, replying that I had a very good experience on September 30th, 2021, with Gina Frankford.
This was my first time at severna park eye care & I was EXTREMELY impressed. When I walked in I was warmly greeted by Morgan and amber, which were both extremely friendly and helpful. Morgan and amber both helped me pick out the perfect frames and were quick and efficient during the check out process. Dr brown was extremely informative and helped me tremendously and I left with all questions and concerns answered. Would highly recommend this facility to others!
The service at Severna Park Eye Care is always remarkable. Everyone always seems very relaxed, yet professional, efficient, and knowledgeable. This is not easy in such a busy office. My 7 year old daughter sees Dr. Henrikson, who is both very professional and very personable. He eased her anxiety right away and made her feel comfortable. I would highly recommend Severna Park Eye Care.
Professional machines, professional people. Last year I went to Walmart (i was there anyways). This year, Peepers. Let me tell you the difference is night and day. The advanced Images of my eye, amazing. No chairs with tears in them. Hug selection of nice glasses, not just the cheap ones. I paid extra and instead of getting my eyes dilated they used an advanced machine. Parking was easy, many spots right around the front of the building. Everything was clean clean and clean.
Always prompt service, patient centered, without any pressure whatsoever, on top of a spotlessly clean facility.
Great eye Dr. Everyone is very helpful, friendly and knowledgeable. Lots of deals and offers to make eyewear and contacts more affordable!
10/10 recommend! Dr. Johnson is an awesome doctor. I am a new patient with this company and I have never experienced an eye care center as good as this one! Dr. Johnson went above and beyond. Not to mention, the whole staff is super sweet and awesome. Big shout out to Ally, she’s amazing! Will be going to SPEC from here on out!
I want to send a shout out to the outstanding service I received from both optical technicians that assisted me with new glasses. Additionally, Dr. Brown the optometrist, was thorough and knowledgeable in his assessments and provided product info/tips that would help with dry eye. While the first Optical Tech I met with was professional, I ended up not being satisfied with the eyeglass choice being too large and heavy for my face. Returning a bit disgruntled with my selection after a week, and embarrassed to complain, Kat M. assured me with a smile on her face that this was store policy and worked closely to select glasses better suited to help with on and off efficiency and cosmetic appearance. With a full guarantee return I now have new glasses that I love and am grateful to Kat and Severna Park Eye Care for being such a friendly and professional Optical center.
The staff at Severna Park Eye Care were awesome!! From the second you walk in the door, the staff is warm and welcoming, and will treat you well. I saw Dr. Roman and she was fantastic as well! She explained everything to me, and answered all my questions. Definitely not a phoned in eye exam! I would highly recommend them to anyone needing an Eye Dr!!
First experience here was absolutely wonderful. The staff is super nice and helpful. I was in and out in a half-hour. They also did everything they could to help me financially. High recommend to others!
Had a fantastic experience!! Beautiful store, and was able to get a same day appointment! Jamie W was first rate!! She had a great sense of style and made picking out glasses fun - the whole event was enjoyable when it usually isn’t. She stayed with me and answered any questions I had. Was in an out in no time, I’ll definitely recommend this location to those I know
Amazing staff! Dr. Brown was very informative and made sure I understood everything. Savannah was super sweet and kept me laughing the whole time. Everyone is easy to talk to and makes you feel very comfortable.
Very pleased with my experience here, the employees were very friendly and experienced in their department, and their pricing is very reasonable.Much better than my experience at Americas Best.
From the reception desk through the eye exam, consistent, quality service. What a pleasurable experience.
I lost both of my nose pads while visiting from out of town and they replaced them for no charge! I’m not even a patient… Thank you for taking care of me!
The facility was really clean and everyone was really friendly. Emily referred me and when I came out of my exam Ally was really helpful. Will definitely continue to come back.
The facility was beautiful, of course everywhere was super clean. It also has a state of art equipment for all the testing. I did not even get any eye drops in order to open the pupils, for example.The best of all, the doctor has given me such a thorough job: not only the testing and checking with the explanations about my condition in easy-to-understand ways to me, his manners toward patiients were superb. I could feel I was in such a great hand. I also saw how he was talking to other people.The last but mot least, all other staff was well mannerd; I could feel a High Class Workers.It was definitely my lucky day. I am at the right eye care place from now on. Thank you!!
I just want to thank the staff for being so sweet, kind and caring with my grandmother today. I want to thank Stacey Turner for coming in and saving the day.My grandmother had fallen out of the rolling chair when she tried to reposition herself and she couldn’t get back up. Stacey came in calm, cool and collected and got her up in one try. She then worked very well with my grandmother ( she was struggling with all the steps) to get her test done especially the eye picture test. I give 5 stars out to the staff for being wonderful but would like to recommend maybe having two options of seating for their patients as rolling chairs aren’t as stable or safe for some patients.
I had a great experience at Severna Park Eye Care! Such a helpful staff, especially Jeana who made my visit very enjoyable by her friendly and kind personality. She made me feel comfortable each step of my visit!
Dr. Frankford and the team are great as always!
Always prompt, thorough, and friendly. I drive 30 minutes to come to this practice, that’s how much I love it!!
Very helpful staff and Dr. Henriksen has a way of turning your visit into a great experience. Highly recommended.
Jamie and Ashley O are fantastic! They make buying eyeglasses fun! They are professional and very helpful in choosing a proper fitting frame. I love my new glasses and sunglasses!
These folks run a well-oiled machine. Everyone seems to know their job and exceeds their required knowledge. Very prompt service. Very courteous demeanor. Very friendly attitude. They have a system that keeps customers moving and it is not a rushed atomsphere. They just know how to service customers with a smile. They know how to use the computer systems and they know how to assist people whom only come in once a year. Make an appointment and you will SEE what I am saying.
This place is great! Dr. Frankford and Savannah were amazing.
Excellent Service, Friendly Staff, and a clean facility are just a few of the great things about this business. Overall my experience was great and would highly recommend booking your next exam at this location.