Best experience Ive ever had at a car dealership! Jason is an amazing sales guy, really walked me through everything and was very honest and transparent. Brian was awesome in finance, made me feel very supported and confident in my purchase! Kenny and Preston in service and accessories were just fantastic too, I felt great about my service questions and I will trust them with all my future service needs. Go here if you need anything automotive!!
Absolutely terrific sales team and buying experience. I have to call out Jess Evans, Jake Kendrick and Brian Knott for superb responsiveness. Throughout every step of the process, the team was efficient, responsive, and friendly. The car was immaculately clean when delivered, and Jess went through everything around how it operated. Brian is one of the best finance folks Ive worked with anywhere, and was super about getting the paperwork and processing fast-tracked.Strongly recommend Sheridan Motors. We are very happy customers!
Trying to deal with them on a vehicle listed on their website is an exercise in frustration.I sent in an offer, received a request for more photos on my trade so they could get rolling and then crickets.The next day I chatted with their representative and was assured the vehicle was still available. I asked what was the status of my offer. I expected a counter offer.After I was assured the vehicle was still available, I was then told it had been sold the day I made my offer.One key to a good business relationship is prompt, complete and accurate communication. After reading several other similar reviews it seems Sheridan Motors frequently fails in that regard.
I had my car detailed on the inside and outside by Craig. It feels like I am driving a brand new car! The leather is clean, the vents are fresh and the outside is bright and shiny! Thank you!
I stopped in on a Saturday with issues on my 2017 Ram 3500. There was no Ram tech scheduled for the day, was told it would be Monday before they could look at it. Got a call from service advisor Kenny Phillip’s an hour later stating that Ram Tech Sam Phelps who happened to be in town for a bit “preparing for his sons wedding” would swing by the dealership and give it a quick look. Sam diagnosed the issue very quickly and made a part recommendation. Chris Gore, parts person advised they did not have the part but called a dealership in South Dakota that happened to be on my trip itinerary. They had the part, Chris put me in touch with their service advisor and we scheduled an appointment for Monday at 10:00 am. Did I mention that Chris was off that day as well and just happened to be there at the time. Between Chris, Sam and Kenny you are in competent hands with this dealership!Great Costumer Service !!!
Very happy with the quick, efficient service on a Saturday afternoon. Cody was extremely good to deal with and we purchased the car quickly with the streamlined service.Follow up by phone, email and mail to ensure we were happy with our purchase and the service provided.
This place has made buying a new car such an enjoyable experience. Everything was super easy, everyone so incredibly helpful, cant recommend enough. Also Cody is a great dude! I highly recommend working with him if youre looking to buy!!
Amazing experience. From start to finish it was clear the team was looking to take care of my needs. Cant recommend enough.
Val, Brent, Benton and the dealership personnel do a wonderful job! Always helpful and appreciative of my business. Truly recommend for your next new car purchase for sure....Brett Whitlock
My wife and I purchased a new Buick Enclave last week at Sheridan Motors. From the first moment Jason Koltiska welcomed us out on the lot through the moment we drove our new car off the lot we were treated incredibly well. Jason, Jake and Brian were helpful, professional and friendly throughout the entire process.
Super friendly, honest and fair. Everyone at the dealership was respectful and courteous. I would recommend them to anyone. I didnt have any experience with their service department just the sales department.
Outstanding sales team! They took great care of us and gave us a fantastic deal on our trade in. I highly recommend Sheridan Motor INC.
Knowledgeable and thorough. We were from out of town and they went out of their way to assist us and keep us on our journey
Our Dodge pickup was stuck in 4wd low. They had it fixed, and explained to us how to fix it in case it happened again, in 10 minutes. They didnt even charge us!! Wondeful people🙂
Professional, Fast and fair. I would look to buy another vehicle from them.
My husband and I were in Sheridan, turkey hunting for a few days. The gear shift broke on his Dodge 3500 Laramie. They were able to get his truck in and repaired the same day! They even let us loan a car while the truck was being worked on. Super friendly staff.
I have bought my last two vehicles from Sheridan Motors. Both times they were very easy to work with and Jason Smith did an excellent job as my salesman. My most recent purchase was an order from the factory and he took me through the process painlessly. I will continue to travel to Sheridan from Gillette when I need to buy a vehicle!
I went in for an oil change and ended up with a new truck! These guys are awesome really helped out my family!
I was greeted right away when I walked into service dept. Told them what I needed, got a part installed right away. Guys very courteous.
Gerard in the Service Department assisted in the purchase of tires for my truck. The price was right & the service to install was outstanding. THANKS GUYS!
Found the pickup listed on car fax. After expressing interest Sheridan motors responded and helped with getting everything set up. It was not possible to go to Sheridan to look at the pickup and close the deal so everything was handled on line. They had a driver bring the pickup to me in Casper. I am totally satisfied with how this was handled.
I’ve bought several vehicles from Sheridan Motor. I have never had a bad experience with them! They have treated me with the upmost respect and kindness. My latest purchase is 2020 Jeep Grand Cherokee! I’m so pleased with it. My salesman was Jake and he was extremely helpful and pleasant thru the whole process. I commend the entire staff!
Sheridan Motors is the only place to buy a car. Not only do they have a great selection of new cars, but a wide range of used cars, trucks, and SUV. I drove over 6 hours round trip to pick up my new jeep because their customer service exceeds all expectations! They are honest and so easy to work with. I had been trying to purchase a call from my local dealer for over a week with no success. I worked with Cody Dent at Sheridan Motors and we had a deal made in a matter of hours. Once I showed up to the dealership I was in and out in under 30 minutes! Paperwork was ready to go and Benton Johnson had us in an out of his office. Again, I cannot say enough about the staff and customer service! I would highly recommend!
Very professional sales, not high pressure, they just try to make sure you are taken care of. Jason And Benton we’re great. Some of the use car prices are a little high, which is par for the course around here but they will do whatever they can to work with you and give you a fair deal, what more could you ask for. New car prices are pretty competitive in there transparent about the other costs and fees. All in all I would highly recommend Sheridan motors, and I couldn’t say that a couple years ago. They definitely earn my business and I’m extremely happy with my purchase.
Sheridan Motor is always helpful and provides great customer service. I bought my car from Cody and continue to have it serviced by the excellent service department. Cody, Jared, Tim, and Preston are great representatives of the company.
Sheridan Motors was very easy to work with in the process of purchasing our new truck. We live in Casper so we negotiated every aspect via phone and email. Jason was great to work with to get all of our paperwork completed. When we couldnt make it to Sheridan, they went above and beyond to ensure we received our truck! Thanks Jason and Sheridan Motors!
Jason and team took great care of us!
Glad I did not give up on Sheridan Motors! In the past we have not had great experiences purchasing here, but they have completely changed their tune. It is with a breath of fresh air that I can say that it was a PLEASURE doing business with this crew. From Cody Dent, to Benton, to Brian in finance, it was virtually seamless and very collaborative. So thankful it does not feel like pulling teeth anymore! Im not sure what changed but something most certainly did, and for the better!!
We were driving from Washington state to Wisconsin and we had what we thought was an air conditioning problem. We were directed from another dealership (who could not get us in) to go to Sheridan Motors. They got is in and said to bring our 2 dogs inside because it was 101 outside. Within 1 hour they had us fixed up and back on the road!! Thank you Sheridan Motors, you are #1.
Friendly, and quick services. Knowledgeable. Thank you Sheridan Motor! Keep it up!
My experience with Sheridan Motor has always been excellent. They take care of their customers - and I always feel like they have my best interests at heart. I purchased my Yukon there and have been getting it serviced there for five years. I just traded it in for a new Jeep and once again, they exceeded my expectations for service, kindness and fairness.
Benton and Jake were great. This is the 3rd truck I’ve bought from Sheridan Motors.
Fast and friendly service, Cody was ready to wheel and deal to get me my new set of wheels. Affordable selections as well as newer vehicles available.
Very customer friendly and they are great at working with you!
Val was great and easy to work with. Very happy with the purchase. Everyone was very friendly.
We had a great experience at Sheridan Motors. They helped us work out a deal that fit our budget and their customer service was awesome. We will return to Sheridan Motors next time we need a vehicle.
I had a great experience with Sheridan Motors and they helped me finally get the vehicle Ive been wanting! Val was terrific and spent alot of time helping me search through options to find exactly what I was looking for. Ultimately, they were able to make the one I had my eye on work out. I have had many experiences with auto dealerships and this one definitely stands out as one of the best!
Great no hassle experience with thorough follow. Car was exactly as they said it would be and our salesman Cody was amazing to deal with - had everything ready to go for us as promised and we were in and out quickly. We drove 250 miles to buy this vehicle and we will definitely be back! Thank you for a great experience!
The salesman was extremely kind and easy to work with. He made sure all of our questions were answered and helped us get the car since it was perfect for what we needed it for. The car was clean and they changed one of the headlight covers for us because it was ruined.
Great dealership, customer service and after sales service is always great. Great pricing too!
I dropped in several times and talked with a sales person named Cody while shopping for a vehicle. He was responsive to my request and eventually I returned later and purchased a truck. I was treated fairly and I was happy with my deal. I will definitely return in the future.
I would recommend Sheridan Motor to anybody. This was the most amazing car buying experience I have ever had. I live in Colorado and bought a truck From Sheridan Motor, they made the process so simple and seamless. This day and age it is really hard to trust someone especially a car dealership to be honest on what they are selling but this is defiantly not Sheridan Motor they did exactly what they said they would do. My Salesman Danny Ogg was not only an amazing salesman he was also a real person who cared about the process and me. If you need a new vehicle even out of state dont waste your time at other dealerships.
My experience was overall good. This was my first time buying a vehicle so I chock it up as an expensive $3k learning experience but it was to my understanding we set on one price and they changed it when it came to buying it. Next time I know to get up and walk away if they change the price on me but I was disappointed that I was lied to.
EPIC VEHICLE Purchase...Traveling across country-PA to Oregon we were between Gilette and Sheridan Wyoming.Our Suburban engine blew sending a piston through the oil pan.Stranded right near Buffalo, WY we stayed at KOA, Buffalo (Great Place, Great People).We NEEDED a vehicle, I searched Large for SUV’s because we had 2 Adults and 3 kids (13,11,7) plus pulling a 4400lbs Travel Trailer. Luckily, I found Sheridan Motors! Incredibly helpful, best price right away, matched NADA Value! Got us on our way in less than 1 day! The YUKON XL Denali is beautiful and I love it’s capabilities. Kurt at Sheridan Motors made it easy. Everyone at SM was great! TY!
This this the 5th or 6th vehicle my wife and I have purchased from Sheridan Motors. We continue to return to their doors because of the no hassle and pressure free buying environment. Every one is so polite and professional and has the customers best interest in mind. They process your request through quickly and are will to stop what they are doing to help answer your question.
Very easy for a vehicle purchase, friendly service
Usually when you go to an auto dealership for a used vehicle there’s some level of dishonesty and they try to strongly influence your purchase. I didn’t experience that here at all.Kat was wonderful, very personable and professional, and the vehicles are so well cared for and in such good repair that they more or less sell themselves.I would recommend Sheridan Motor to anyone who wants an honest, aboveboard auto dealership who doesn’t mess around and delivers quality products.
Reliable honest and effective dealership and service provider I have used for 25 years.
Sheridan Motor managed my companys shopping experience very well. Val gave us several options to choose from. We had several quality vehicles that met our budget and desired comfort and performance. The Jeep we decided to go with truly met our needs. Great job Sheridan Motor! Well be back.
Sheridan Motors staff, including sales representative Jake Kendrick, have provided friendly, reliable and professional services while both replacing and maintaining our company fleet. We have been pleased with the quality and value of the Jeep and RAM product lines.
I wanted to trade in my first car that Ive had for 10 years to get a truck. Benton and Jake were very helpful and knowledgeable and didnt pressure me into something I didnt want or need. I told them what I wanted in a truck and they suggested a truck on the lot. It was perfect! I told them what I wanted for my car and what I would pay for the truck and they made it happen. There were a couple things that needed attention and they worked with my schedule to get it done right and in a timely fashion. I will definitely be a customer for life.
Very good service. Quickly fixed our problems.
Our salesperson, Kat, who was awesome! The Sales Manager, Benton, was just as awesome. We saw a pickup online and made the trek down there from 2 hours away. We got there at 530pm w/ a number in mind. They came close, we shook hands and were out of there by 7pm w/ a new to us pickup. I highly recommend Kat and Benton and Sheridan Motors for your next purchase.
Val Green and the whole team at Sheridan Motors is nothing but helpful and friendly. We have purchase our last 4 vehicles from Sheridan Motors and will go to them for the next one. Outstanding Service - Outstanding People!! Thank you so much!
They are all great,Benton,Val and Doug.
Val green was extremely helpful in finding a new vehicle! thanks to all for making buying a new vehicle easier!!!!
Every one was polite and helpful, paperwork was quick and easy
Great service and great prices. Easy to deal with.
I had an excellent experience buying a new Jeep at Sheridan Motors! Jake was great! (He was no pressure, no bull, and down-to-earth.) He knows his product and got me everything I wanted. I got a super deal and respectful service! Thank you to everyone at Sheridan Motors!! You made a life-long customer.
Excellent and professional service
I had mechanical issue with my 2018 GMC, in the main I lost my wallet and passport this dealership went out of their way to help me.Very nice people, great mechanics, ownerIs very generous, helpful people, fair price.I would like to recommend this place to anyone whos looking for good deal and service.
Danny made the process super easy to get my gmc sierra, he had it ready to go when i got there, let me test drive it for a bit, and made a we owe you to come back and fix my wiggly console... everyone there, even though it was a saturday, was super nice and friendly! will definitely be back to buy my next vehicle from these guys!
My wife and I purchased a newer used vehicle from Sheridan motors. We talked to Kat Deeds in regards to another car initially . When we decided against the initial car Kat quickly moved us to a vehicle more to our liking, then helped us with everything needed to drive our new vehicle home a day later. Thank you Kat.
No hassel.great service...not there all day...mrs.val green is awesome to work with.
Friendly and knowledgeable staff. Was in and out in less then an hour.
Sheridan motors was great. After spending a lot of time researching prices. I found them to not only be fair but actually beat the competition in and around Wyoming, Montana, south Dakota, and Colorado. Andy King was good to work with.
An amazing team of people. Treated us like family. We had some complications with our truck as we were driving into town, the team at Sheridan Motors was very accommodating, and helpful and they got us back on the road so we were able to get to our holiday destination.
Changed their normal service schedule at the last minute to accommodate my needs. Very helpful. Much appreciated.
Great place to do business
Great buying experience again, Val was great and always willing to help with little issues.
I love the people at Sheridan Motor!! Always excellent service!
Jake with Sheridan motors bent over backwards to help me get into the truck I needed. He really worked with me finding discounts. Thanks for everything.
Large Selection if New and Used Vehicles, We were looking for a New Diesel GMC or Chevy Silverado High Country !! Call or Stop By and See Dakota for All Your Needs !! Very Friendly, Knowledgeable and Helpful !!
I had an excellent experience & sure appreciated it. I hadnt purchased a new, daily driver in 20 years. I dealt on my dream vehicle with Cody Bent. He was friendly, professional, had a great sense of humor, took time with me to answer all my questions & show me where things were at in & on the SRT. Helped give me the confidence to know I would be able to use all the new techy stuff. Benton took time to explain each bit of paperwork that needed to be signed, before asking me to sign. Thanks for the downhome, friendly dealing, and for my gorgeous new ride!
Wonderful people, wonderful service. They listened to me and worked with me to maintain my vehicle.
Great customer service! Paperwork is done quickly and efficiently and Val is wonderful to work with!
Staff was professional and curious. They usually have a great selection of new and used vehicles. Would recommend to anyone in a heat beat.
Fantastic service department.
Their Service Department is awesome!! I was traveling from Minneapolis to the Big Horn Mountains for a Jeep event. My oil change indicator alerted me that it was time to change the oil while passing through South Dakota.The Jeep dealership in Rapid City wasnt interested in helping us out, so we continued on.I stopped into the Service Department, talked with Dakota and she was able to squeeze me in right away. They also took care of the nail that was in the back tire that had been there since the beginning to the trip. They saw the nasty amount of dead bugs on the wind shield and decided to run it thru the wash. I had the cleanest and shiniest Jeep at the start of the 10th Big Horn Mountain Jeep Jamboree.
Had another great experience trading in my used vehicle and purchasing another. Their staff are friendly, and they offer you great deals.
Well it is so crazy all these places I have not been into I just go by long as I have my cell phone in my pocket it picks up as if I was in these places I own a Chrysler minivan looking forward to getting the dog someday Lautner and Ill see what they can give me what kind of deal here in a small town if not Ill go to Billings Montana to get a real deal the bigger the city the lower prices yay thank you thank you very much
Have purchased two vehicles from them, excellent service and sales experience. Lifetime customer.
After inquiring about the vehicle i purchased . i was contacted right away, they answered all my questions and got my deal done fast . i would definitaly look here to purchase another vehicle from them . They treated me very well
If you need a vehicle this is your place! Hands down the best dealership in Sheridan!!
HGreat service department. Friendly staff. JHM
So far great service advisors and fair priced. Service Dept very friendly
Zach was very helpful and laid back. No pressure.
Parts specialist know his stuff, although they seem pricey
Found the problem right away and had the part in stock to fix it. Cant ask for more than that.
Dishonest to the max at Sheridan Motor!
Preston is annoying
Great service