My husband and I went to knight furniture today after lunch. We were greeted by a woman named Cindy. When we told her we were just exploring the square and have never been in before, she let us know what was on all 3 floors. 3 FLOORS! Its much bigger than we expected it to be! She made us feel welcome and let us browse around without following us throughout the store. It was such a peaceful experience. The other furniture stores weve been to made us feel pressured. The other sales girls were friendly to us even though we were not their customers. Even though we told Cindy that we were not looking for anything, we actually found a livingroom set that we love and decided to buy. She knew so much about the set and how it was built. I will refer all of my friends and family to knight furniture. Thank you for such a wonderful experience Cindy!
Terrible employees. I walk in and as usual in any places that makes commission they tried to bombard me and i asked them to allow me to look and right after that they just started to turn all the lights out on me and my children. Definitely wont be comming back here and i had money in hand but oh well. I enjoy signature furniture wayy better anyways. Cheaper, and better furniture.
The furniture was all clean and organized and the staff was friendly. Bought a dining room table right before closure and the staff helped me load and didnt even mention me putting them out at the end of the day. I will definitely go back in the future. Kaley was there to help, but not to pressure. We were happy to buy from her.
Amazing place to go. I would recommend everyone to ask for Kaley!
Beautiful furniture. Little pricey. Friendly service.
It’s got some shine under that ole wear. But let me tell ya, ain’t no one going to take that away - no one.
Nice store. Been there over 100 years. Locally owned. Very over priced on comparable furniture.
Very friendly staff, Kaley was extremely helpful in helping me find what I needed.
I really like Knight Furniture the Sherman store they have a very large selection of furniture
Was very impressed with the attention to detail and knowledge of the product, thank you Kaley
Great service from Misty K. They had the exact recliner I wanted. Very courteous. Absolutely no pressure sales.
Great local furniture company. Salespeople Don and John are very knowledgeable and helpful. Bought a couch and chair, chose different fabric at no extra cost. Furniture is American made and they delivered it in 2 weeks. There was a minor issue on the order but their customer service was excellent and prompt about correcting it. Highly recommend
This is the absolute best place to shop for furniture. The customer service is incomparable to anywhere I have ever been. They carry quality furniture. John Hartman was our salesman and was very knowledgeable on all the products and a pleasure to work with! Do not miss it if you are looking for furniture!
Walked in just looking & left after buying gorgeous, comfy grey couch & 2 matching recliners. Phil was great. The furniture came in much earlier than expected and was delivered the next day. Delivery guys were great and very careful not to scratch anything. One of them had to come back because one of the neck supports on the sofa wouldnt work, but it was just missing a part which he was able to fix. Highly recommend this store.
If I could give them 0 stars I would. My husband and I went in after looking on their website and finding a set of Ashley furniture that I fell in love with. We go in and they start running numbers with us. Well at the time we were hoping to finance with them. They ran our credit twice. Again this is An Ashley furniture collection. We were denied so, of course we saved up. A month later we had the full payment so I went ahead and ordered this ASHLEY furniture collection set using my paypal account. About 20 minutes after paying I get a call saying my order has processed and they are out of stock so I would have to wait 2-4 weeks. I’m a patient person so I didn’t mind. A week later I’m on vacation, and I get another call from Knight furniture. Randy Goode told me that “Ashley Furniture” is not letting them have the collection. I was confused but decided whatever. I will just buy from Ashley furniture instead. I was annoyed already and didn’t want to keep going through hoops. We decided to check out Signature Furniture first and what do you know. Apparently this happens to a lot of people. Knight furniture falsely advertises Ashley Furniture merchandise. For what reason? who knows? Thank God Amber from Signature helped us out. I got exactly what I wanted and no hoops to jump through.
The personal at the Sherman location are all very informative, and know there products and any information you would want or need to know about any products they sell... Customer service is wonderful. And service after the sale is tremendous. My wife and I would not consider buying our home furnishings anywhere else.... Kudos to all of you guys at the Sherman location... Thanks again for your time and help... Shop here if you are looking for quality products... You will not be disappointed even down to the delivery personnel.....
I thought I would make a quick purchase of a Magnolia Home shelf for a friends Christmas present. There sitting in the showroom was a beautiful 3-piece Magnolia Home sectional. I made my way over to it and saw SALE!! Thats all it took! The staff was wonderful working with, the shopping experience in the Sherman store was fun! The delivery guys were professional and very nice!I will be buying more furniture from Knight!
If they dont have it on the floor, consult with them to get what you need.
I will always be a Knight Furniture customer! There are so many options for mattress and furniture stores but they really are the best choice. Aside from amazing customer service, the quality of their furniture is second to none. My mattress is so comfy and I LOVE my new couch! They have a huge selection in store but Im super picky I was able to build a perfect custom couch that was exactly what I was looking for at a very reasonable price!! I will never shop elsewhere; I was able to get everything I needed to make my new house a HOME!
Our sales person Justin was very patient and helpful. He listened to what we were looking for and showed us the possibilities. He explained the products and material choices. He let us take fabric samples home to compare. We were just looking at the time and there was no pressure, but planned to buy soon. We looked at other stores and comparable furniture. Knight had the best furniture for us. We bought 2 couches and a love seat that we had picked a custom fabric. The furniture was built and delivered in 2 weeks. It was delivered and placed by 2 of their employees that were very careful with everything. They also moved out the existing furniture.Overall the experience was great, easy finance at zero percent for 24 months. Could not have had any place treat us better. I would recommend Knight Furniture to all our friends just like they were recommended to us.
Buy from people you trust. Lots of places you can go and buy furniture these days. Online, Big Box Stores and family owned stores, I have always bought from the local family owned stores because they know me and appreciate my business.I know if I have any issues down the line, I can get my situation looked into a lot easier and faster than those other options. I have purchased several pieces from Knight and each time, my pieces arrived on time and were just as ordered. I recommend them to my family and friends as well, great company that I feel comfortable doing business with for years to come!
We bought new bedroom furniture from Knight Furniture Store in Sherman. Don Snell was very helpful in helping pick the right items that would fit into our bedroom. Very pleased with the quality and style of the furniture. Hunter and Logan were awesome when they delivered our furniture. They were very helpful and polite.
Sales lady was very polite and down to earth. She was the best person for us because she was never pushy. We saved almost 2,500.00 so al in all, were happy.
Terrific experience, from Sales through to delivery. Don, the salesman who sold the bed to me, was incredibly helpful, and never seemed pushy in the least. He carefully guided me through the options, insisting that I test each bed long enough to get a real sense of what it feels like. The delivery guys, Zack and Jordan, were super efficient, super careful, and very nice to deal with. And.....they were actually EARLY. Great experience overall. I love Knight furniture.
The customer service was excellent. We cant wait to get our special order furniture. Great home town experience, so much better than the furniture chain stores!UPDATE:We received our chair and LOVE IT...but it had a flaw in the material. We called Amber and texted her a picture and she told us not to worry and quickly ordered us a replacement chair that should be received in a couple of weeks.
Phil and Randy were a pleasure to work with. I’ve dealt with Phil for over 20 years and he’s always taken great care of me. I will always go to Knights for my furniture needs!
Had a great deal, took advantage of it
Phil Stephenson was the Product Specialist who assisted me in my purchase. He was very pleasant and knew the product well.My recliner was delivered as promised at the time set-up and the employees were very nice. Great customer service all around!!!
My wife and I had a great experience at Knight Furniture. The salesperson was helpful but not pushy. The prices and quality on all items we purchased were great. In fact, we were able to purchase two additional items and still stay under budget! I would definitely recommend to family and friends.
In a market where service seems to be something that is an afterthought, it is harder and harder to find family owned businesses who clearly understand the value of Service. Knight Furniture certainly understands GREAT SERVICE, in addition to providing competitive pricing. Through every step of our furniture purchase the Knight Furniture staff provided world class service and incredible quality. Our purchase process with Randy in Sherman was comfortable and the staff was very knowledgeable in all the options and how to match our requirements to the perfect products. The purchase process was seamless in addition to providing a competitive price point. Finally the delivery process was high quality and high service, they showed up on time, placed protection on their shoes, and completed the delivery installation process without damage to the furniture or our home. If you are looking for a world class experience, high quality furniture and a competitive price, look no further than Knight Furniture. We live in Allen Texas, and Sherman seemed like a long drive, but its just a short drive, and I would rather support a local family owned business who provides a high quality experience, than give my consumer dollars to a large company who treats me like a number. Take a look, I know you will be happy you did, we were!
Great experience, bought bedroom furniture from them for our new bedroom. The sales person was polite, helpful, and he listened. The purchasing staff was very nice and helpful. The delivery people were very courteous and efficient. Overall a great experience.
Purchased bedroom furniture for our new addition to our home. The whole experience was great. The sales people were very helpful and listened to what we wanted, the purchasing people were very organized and helpful, and the delivery people were courteous and efficient. I would recommend Knights to anyone looking for great quality furniture at a reasonable price.
Just had our new bedroom suit delivered and set up from Knight Furniture & Mattress. Could not be happier with the furniture and delivery.Logan & Thomas did a super great job assembling all the new stuff and got er done really fast. They didnt even make any noise doing the work! This bedroom suit will last us a lifetime. Great people to do business with.
Owned by a Wonderful Family. They sell only the best and stand behind everything they sell. Excellent customer service.
My wife and I are first time customers of Knight Furniture here in Sherman Texas. We are so pleased with our whole experience from our first meeting with our salesman Phil to our final interaction with the very nice delivery men. The quality of our sofas is outstanding.We were very impressed the the way all the staff at Knight Furniture treated us. They were all very kind and they went out of their way to help us even after we changed our minds several times about the sofas wed purchase.I know well be back for any future home furnishing needs.
Excellent customer service. The delivery men were very prompt and arrived ahead of their scheduled time of delivery. They were very polite and took extra care with installing my new furniture. I will definitely purchase more furniture from Knight.
We purchased a reclining sofa and love seat at Knight Furniture this week our sales person Phil was so gracious and helpful.During the process of selecting our pieces of furniture we; I changed my mind on what pieces of furniture I wanted several times; I even changed my mind after the sale was finalized.All the staff at Knights were so sweet they were helpful and accommodating thru the whole process. They didnt hesitate to make the changes for us.I highly recommend Knight Furniture all there staff are the best!
Family owned and run and it shows!! Amazing customer service and a Beautiful selection of products. My husband and I Love our new mattress (so do the dogs) and wouldnt shop anywhere else. Definitely worth the drive to Sherman!!
I ordered a Mayo sofa and 2 chairs which we love! However the sofa was oversized and much larger than the door but Seth and Jordan got it in the house with no problem and no damage. Weve shopped at Knights for 20 years and have always been please with our purchases and the service!
We visited several stores and had previous experiences with Knight and gave them last look at what we were looking for. They helped us finalize the color we wanted, discuss size, and were very helpful in making the final decision. We received the furniture before the expected delivery date, the delivery team was very friendly and assisted in moving our the old furniture. I could not ask for better service.
Ah yes a beautiful comfy new Simmons Beautyrest Queen mattress and box spring that I deserved! Free fast delivery this bed is simply amazing, treat yourself at this establishment the folks here are very nice and super friendly. Thank you
My overall experience was a pleasant one. My salesman was easy going and not pushy and the office staff were great to work with. My family is enjoying our new living room sofas and they look great!
The two gentlemen delivered my furniture exactly when they said they would. They were very courteous and professional. They were careful to not scuff any floors or chip any corners and they moved the existing furniture without any hesitation. I am completely pleased with the experience!
This is my third time shopping for furniture for my home and as always Im super pleased the staff goes above and beyond to get you all the help you need to go home with the right pieces you need for your home I will always be a customer
We have bought many pieces of furniture over the years from Phil at Knights furniture and have always had a great experience. Phil knows everything about the products they sell and isnt one of those pushy type of sells people. Their delivery service is great and professional and always arrive in the given time frame. Zack and Thomas just brought us a double reclining sofa and were very pleasant and professional. Thanks to all the staff at Knights furniture. Update 04/13/2018. We just had a matching loveseat delivered to the house and Zack and Thomas did another great job. They were right on time like they said and they were in and out very quickly. They were very friendly and professional and answered every question I had about the loveseat. Phil was great as usual when we purchased it and got us through the ordering process very easily. Great job everyone
Simply amazing!
Friendly sales associates. Competitive pricing if you go during a 50% off sale. Fast delivery and white glove set-up.
The men who brought the couch and recliner were extremely careful in bringing into our house the very heavy couch and recliner. They explained how the power recliner worked and shared some helpful hints that will come in handy. You do not want to lose these guys!!! They were extremely courteous!Phil LandrumPottsboro
Nice store with lots of stuff. Ordered a couch and love seat. It came in on time.
Got our crib for our daughter from here. Absolutely love it!! Customer service was outstanding!! Delivered the crib to our house and even built it for us! Will definitely be using them for all of our future furniture purchases.
The delivery guys, Zack and Hunter, were very professional. They made sure I reviewed the merchandise prior to them bringing it into my house. As it turned out, the dining table was damaged. Zach notified the office of the damage in order for another table to be ordered. Both young men took their time to inform me of the process of reordering/redelivery of the damaged merchandise. They were knowledgeable, patient, and considerate. I hope these two young men are able to deliver my merchandise when it is replaced.
Amber went above and beyond! She is very knowledgeable and friendly. I would recommend buying from her to anyone!
Great staff was friendly
Very helpful & knowledgeable about merchandise. Easy no hassle financing.
We purchased a couch and an oversized chair. This was not our first time to buy from Knights. The last couch and loveseat we bought from them in 1992 and it was still in great shape, just out of date and needed a good cleaning. I look forward to a long period of enjoyment with our new updated purchase.
The staff was very helpful and friendly. They delivered when they said they would and that is huge for a busy family! Thank you Knight Furniture for your years of service to the Sherman area!
We visited Knights Furniture in Sherman for the very first time this past weekend.We will be longtime customers/family!Victor greeted us as soon as we entered. He was our salesman.We shopped all three floors so it took us a couple of hours.Victor was patient and knowledgeable. The entire sales staff was attentive. One gentleman even brought a toy over to my son and gave it to him.Victor brought in a very helpful young lady to assist with matching patterns and tones. They were a good team.As we finalized the purchase, Victor called over Boss who is the sales manager because I had a question about the 105th Anniversary promotion. Boss blew me away with his professionalism and salemanship...not to mention him going out of the way to earn our business. Turns out that Boss, who I know know as Randy, was the same kind gentleman that gave my son a toy.Knights Furniture is AMAZING and we plan to return for ALL future furniture purchases. We will be back soon! The family environment is one that is a rare in todays times. I highly recommend them. Ask for Randy...he will get you to the right person on his team.
We had a great experience! Plan on returning. Randy Goode is the best!
Bought lift recliners for my aging parents and the service coverage. The recliners started falling apart and Service has been slow. Never called me backor came back to fix the issues with the recliners or replace them. Almost $4000 for less than quality and I wont go back or recommend either Knight location.
Fantastic experience purchasing the bedroom set. The whole process was very easy, will purchase more furniture there when I need to.
Not much to choose from .
Simply put...luv this place! Probably made half a dozen purchases and never been disappointed. Friendly and helpful but not overbearing or high pressure. Three floors of great furniture, cool displays, and luv my new Serta iComfort too. This place will restore your faith in furniture stores.
Love their pillows and comforters.
Absolute great experience. Definitely enjoyed the atmosphere. Friendly, fast service.
Nothing short of EXCELLENT!!! Polite and courteous in all aspects of business dealings. HIGHLY recommend.
We love shopping for furniture here not only are they family owned and operated but they have wonderful prices and an awesome staff. I would highly recommend them to any one.
Sales —very helpfulDelivery very good = polite -carful-very proffesional
Zack and Thomas were very friendly. It was a quick install and they were very personable.
Manager called me personally . He was very compassionate with my concerns and needs.
Great experience, great people, wonderful delivery people. Love my furniture. Happy, Happy, Happy...
We were very pleased with the lift chair we bought from Knight Furniture. The men who delivered it were very helpful, courteous and friendly.
Knight Furniture Sherman TX- bought a bedroom set from them, it was a set we saw elsewhere at a big box mart Hated the experience we had at the big box store, Knight was able to get the same bedroom set for us. We dealt with Randy Goode who is friendly, knowledgeable and patient. There was a little hiccup with the wood bed frame but Knight and Randy made sure it was taken care of and everyone went above and beyond to make it right personally. This is what real customer service is about, service you dont get at those other places. Knight and Randy have beenawesome. So when we then wanted barstools, once again we found some we liked at another store but we refuse to give them the business, and once again contacted Randy at Knight and got the bar stools from Knight instead. We are thrilled with the service and the products, and everyone we dealt with from Knight, from Randy, to Amy, Zak and everyone else involved, we cannot say enough.
Very nice customer service m. Great furniture.
Waaayyyy over priced. Salesman had big dip of snuff in while talking to us.
We could not be more pleased with the service that we received from the Sherman location of Knights furniture. Thank you all for your amazing staff and service.
Everyone was very friendly and easy to work with.
Bought two chairs and really enjoy the shopping experience. The saleswoman knew what she was doing and helps so much with the selection of fabric.
Knowledgeable Sales People. Friendly and helpful.
The salesman was very rude and not helpful! We took our money and business to signature furniture where we were greated by a friendly sales person named Carroll!!
Was a very easy and great experience! thx.
Has a very good selection of furniture.
Great selection of furniture at reasonable pricing, right in downtown Sherman
I love my new furniture
Nice place, nice products.
Very good service
Pricy but nice furniture.
Love this place!
Prices too high for what they are selling. And the sales person was condescending.
Love to go to that Furniture store
If you are looking for the old furniture store experience this is the place to go. A little expensive though.
I have purchased several things form them and could not be happier.
Good experience
Good furniture but expensive
GREAT!
Overpriced.