I was here pretty early in the morning so it was not crowded and it looked very clean. Isles were not to crowded with floor displays so it was easy to manage the cart down the Isles. The lady who helped me in pro self check out was very nice and helpful 👍. Overall I had a very good experience and would recommend this establishment.

I love my home Depot I go there and I am fixing up my house I just bought the house one of my favorite people is Al he is always helpful he is an older gentleman and I see him work twice as hard as other people he even helped me load lumber he knows where everything is in the store I just bought a house and they help me get a home Depot card I am very happy happy

Todays trip to Home depot was pretty simple . I only need a tarp to cover something outside, since it was pouring down raining . I walked past a few employees as I looked for the isles I needed to go down . I found just what I was looking for . The quality of it seems pretty sturdy and the price was ok. There were a few lines at checkout and I waited online for a few minutes. After such a long time wearing a mask it felt pretty uncomfortable seeing so many people walking around without one on . I HOWEVER STILL WEAR MY MASK 😷 . OVERALL STAFF WAS HELPFUL IF NEEDED AND THE ISLES WERE MAINTAINED WASNT TOO CROWDED AND I WAS ABLE TO FIND WHAT I NEEDED QUICKLY .

Thank you Cindy: for your skill,acumen& patience in helping us realize our kitchen dreams. Explained everything allaying any anxiety. Great working with you!

Pretty much carry all.my needs. Refund policy really sucks though. Dont lose your receipt or they wont even issue a store credit anymore !!

For 5 hours aeration renta 126$$ and full Day 105 its What they Say..not good at all be carfull People checa your credit card after you pay for something

Tony in blinds is the man. Dudes the greatest helped me super easy and the blinds look great I appreciate again man thank you.

This stuff is powerful and it works!Just follow directions and be safe.

The staff here were very helpful. I’m a novice and the guys in lumber helped me get the proper materials for my project. Then I needed a piece of carpet and a real nice kid named Nick was patient and professional in cutting me a piece, re-measuring when I asked, and rolling it up nice. An overall great experience!

Food/service was good. Very rustic atmosphere. Ill be back.

Always fun

I had visited this Shirley Home depot in order to purchase a 3 in x 3 in x 6ft green heavy-duty fence U post which was in stock. When I had gotten to the garden dept to where they were sold I saw none in the bin. I happened to look up and I saw them on a pallet within the upper shelf. I then spoke to the associates working in that area and asked if they could get it down but they told me that no one was there to get it down. So on the next morning I called and got in touch with the manager and asked her if I could get the item in question pulled down for me to purchase and she agreed but I pressed her for a time and she said 1/2 an hour. I came down after work about 5 pm but the item was not in the spot it was supposed to be so I waved down the high lo driver and took the initiative to ask for assistance. He told me that what I was looking for was there in the spot but I insisted that it was not, then another quick thinking associate pointed out that the area was bare and that the price different. The item was around the corner just a couple of steps away but not in the spot it was supposed to be! I rated like this because the manager although she kept her word and I do appreciate that but she was a tad unhelpful and I had to prod her to get a response. Plus the item was not in an area that they could be seen to even sell them and on top of that the workers who located it didnt even take the initiative to put in the correct spot to be sold!

Absolutely love how I called to place a phone order and was told by the associate at the service desk that you have to come in to place it and hung up on me… Nice

Store has got stuff lined up neatly and pretty much anything you might need. Sometimes workers are nice and sometimes theyre rude. It can be a mixed basket.If youre a girl make sure youre 100% sure of what youre getting or have a strong conscience about yourself, sexism lives in some of the workers. Not all but some so you could get one of them when you ask for help. Just forewarning.

The worst Home Depot I have ever been to. I spent dam near 70k over the past year here. Every single time I enter you can not find anyone competent or anyone at all. I used this HD because it was close to the house, but will no more! Ordered a fridge on June 9th of 2021, and it was set to be delivered today July 23rd 2021. Called this morning, and they advised me it was on the truck. Called again at 3pm, snd they said it was never brought to HD, and to expect my delivery on August 9th 2021. That’s almost 3 months from ordering a 2K21 fridge before delivery?!!! Not to mention the absolutely disgusting professionalism given to me from the 2 people I spoke to on the phone about. 1st lady told me there’s nothing she could do. I asked to speak with someone higher then her, and once connected he said he couldn’t do anything either. I requested someone higher then him, and he stated “He’s just going to say the same thing I am not wasting his time” I then stated “put him on the effing phone, and that’s not how you speak to a customer” he threatened to hang up on me and not do anything about it because I was “cursing”. Once I stated the phone call was recorded and I would send it to cooperate he put me on hold immediately and found me a competent person hopefully that is. She stated she would call me back in an hour after investigation of the order. Absolutely disgusting customer service, and it is limited to a handful of people who actually know why they are doing. Don’t even get me started on my last week debacle. Went to buy doors, and no one was in the door section waited 2 hours. Found a step ladder myself to get the doors. Finally someone came over, and told me “I would be kicked out of the store and oh ya the door workers leave at 3pm” Hate this place with an absolute passion. Will NEVER go back. I will be reaching out to the DM, and cooperate about this. Wonder if they knew I was friends with the DM things would be different..which it shouldn’t be.. all customers are suppose to be treated with professionalism, and care no matter Race, Sex, Or financial status and that is clearly not the case here

It has been lacking with the customer service. Would rather go to the one in Bellport

Its a home depot as one would expect. Its kept pretty clean and the staff is nice enough. The entrance and exit are on opposite sides of the parking lot so if you park near the entrance you have to walk the length of the parking lot back to your vehicle and vice versa.

Who doesnt love going to the Home Depot they always have what I need at a reasonable price and the workers are always very helpful if needed

2.19 return on item and I was just trying to get a store credit no receipt what a hassle. Spent over 10000.in HD and now I have taken my business to Lowes.

This Home Depot was in Shirley N.Y.. After going to the one in Bellport and they were out of stock on the item I needed, they sent me to Shirley. They were very pleasant and to me to the aisle I needed found my item for me and I was on my way. Home Depot has always been a pleasant experience for me. I have shopped there for years. You wont be disappointed!

I just purchased a house and it needs a makeover. I bought 30 boxes of tile from there. I lost my receipt and needed to take 2 boxes back because for some reason I got 2 of the wrong boxes they never been open and all I needed to do is Exchange them for the right boxes. I was told they can’t do it so now I’m out of 80 some dollars and still have to buy the 2 boxes from there. I’m mortified

I paid them for dishwasher to come and install it when they drop it off they said We don’t want to install it

Theres hardly any salesman on the floor to help you to find things they need to improve this I get more help in a hardware store than I do in Home Depot

Horrific customer service over the phone at this location. I have been disconnected multiple times while waiting on hold. They make it impossible to cancel an order unless you physically go down to the store. Ridiculous.

How the hell does Home Depot not do google or Apple Pay. That is such an inconvenience.

Very helpful people work here. Usually stocked with what I need

When you need something thats affordable they got it

I when to The Home Depot to exchange my husky tool which has a lifetime warrantyIn the past the policy was bring in the defective husky tool and it would be exchangedWhilst try to do the exchange I was told I couldnt exchange without a receipt and if I didnt have a receipt i couldnt redeem the lifetime warranty on the husky tool which only Home Depot sellsThis was due to a new policy implemented just this monthI was told i would have to go through huskyThats not fare to those of us whi had the tools before your policy changeIt started as a bad experienceThank goodness for an understanding manager and some helpful associatesMy experience turned into a good experienceFor those of you the the position to do something please make some changesIf you require you loyal customers to jump through hoops please put steps in place to make it easierIf youre asking for receiptHow is someone like myself suppose to deal with huskyTheres very few people who will keep receipts fir a live time

Just cant get anyone to steer you in the right direction. I needed eye hooks. The guy sent me to the wrong isle twice. Finally I found them at a different isle near the front of the store.

Need to do a better job of denying people without a mask from entering the store.

Slow sevice.food was a bit expensive for pasta and chicken.Used to be better

The worst but has no competition except lowes which is the same experience...oh how I miss pergaments

Order blow insulation which was there also blower machine but the hose was in three pieces patch without the tape no couplings.a lost day and profits for me.disappointing such a large company youwould think there ne a spare hose.

The employees were EXTREMELY RUDE! I went in with a list of things and verified online that they were in stock in the store. I had to ask multiple times for assistance with lumber. I asked a cashier who paged someone to come help and I waited for 25 minutes. I attempted to get it myself but it was far too high and heavy for me. Finally I asked someone else who said they would find someone to help. The employee asked to help me was talking to another associate and was clearly annoyed that he was asked to help me. The employee continuously rolled his eyes and ignored me when I asked him to verify that the wood was the proper size. First he tried to give me a board that was cracked and broken off on one corner. I asked for a different one, I didn’t want the one that was broken. I then asked for the board to be cut in half and was told I needed to wait for another employee. That employee was also rude, very short and unprofessional. When I got home, I noticed the boards were cut crooked and uneven. The employee told me it was the size I asked for and confirmed it was correct. Well when I got home, my SO told me it was the wrong size. I find it hard to believe that someone who does this all day every day would have done this on “accident” after making such a big deal out of helping me. ABSOLUTELY DO NOT RECOMMEND THIS STORE! Every single employee I spoke to was rude and nasty! I live just a couple minutes from this store but will be taking the ride to either Bellport or Riverhead from now on.

Very well organized found what I needed easily

Went in to buy washer....No one working that department...Asked for help but still waited 25 minutes for anyone to show up in that department...When she did finally arrived she brought her nasty attitude with her...Ended up spending $700.00 only because i was already there... But never again..Lowes has a new customer ...Stay away from this place .

Natasha, Jeremy, Anna are are top favs and the rest of the team at Home Depot are awesome, professional and always willing to help. One if our favorite place to go!!!!

Grate place for all your building and project needs.

Great items priced fairly, friendly staff!

This Home Depot is super cool. Feels a lot cleaner then others

Great experience. Incredibly helpful staff, especially in lumber department!!!

I really wish I could give zero sh!t. Did get no help from anyone.

Wonderful associates, lovely supervisor, and awesome managers. I cant speak more highly of these people. It was an honor to be a part of the team.

I used there on line curb side pick up service for the first time and the associate was fantastic and very professional waited only about 5 minutes

Violated Hippa laws due to existence of a medical condition and was out right Discrimanated for it ...

Always find what I need at home depot

My concern is the shortage of knowledgeable work staff and the lack of employees training that can make a difference in helping homedepot customers to solve customer needs in items that are sold in your store locations.Sad to say you need to improve those conditions will make homedepot a better place to shop

Nice place to learn

Always has what I need for my projects

I come here all the time, never had a problem!!

I split my time between the Home Depot and Lowes. Im considering a sliding glass door, and for that, Home Depot is far superior. Lowes does not even have a display.

Great store, friendly and helpful staff.

Staff very helpful

Home depot doesnt have wifi and you cant ever get adequate connection to look anything up. I feel as if its by design to trick you into buying more expensive items.

Trying to find someone to cut the wood took long asked one employee said hell find someone but no one showed up for 10 minutes

All of a sudden we can not return ANYTHING without a receipt and sometimes I forget to add my phone number for my pro account!! HOME DEPOT should automatically ask customers for there phone numbers being not everyone holds on to there receipts. I have bought Xmas lights through out the past month or two getting ready for Xmas but then seen a new line of lights that I want instead and now I’m stuck with these cause I don’t have all the receipts. It should come up on the screen to ask for the phone number just like autozone and other places!!! 🖕🏼 Home Depot I’m going to Lowe’s from now on!!!!

Glad its close to home. Staff is very considerate and helpful at this location. Sometimes its difficult to find help.

Everything you would expect from Home Depot. Great selection, prices and quality. Had everything I needed to fix my leaky pipe. Although, its not exactly the place I want to be on a Saturday afternoon...imho.

Buyer beware. Bought appliances. Range and General Electric Refrigerator. Both appliances were delivered dented. Faulty condition.

They alway have what you need.

Cashier at Pro was very friendly when asked for my cell phone number. To hang out. 1st time experiencing that from an employee of Home depot Shirley, N.Y. will go back and see if she would enjoy a couple of drinks with my wife, too. After this ordeal is over with.

The employees were very helpful and friendly.

I got what I needed a d didnt have to wait on a long line.

The manager Jo is a criminal. I went to this store to buy masks and she refused to sell them to me. Then she said she was going to give them to her associates. It sounds like she is taking store product and re-selling it online or having her associates re-sell it online. There are no signs limiting purchases, they make things up. Very rude, unhelpful, and straight up criminal. I will be taking my complaint to corporate. I have a newborn at home and elderly family that cannot shop for themselves. Jo is a terrible excuse for a human being.

Have most of your house 🏡 hold needs 🔨⛏️🛠️

Everything was good product was ready to be picked up

Come on we all love home depot maybe me more than some but its like a big kids fun land of tools ..yay

Hardly any workers around to help you. At check out the cashier looked at me like Im interrupting her day. she looked at the self checkout and looked at me like how come youre not usingh the self checkout. I interrupting her day.

Mistake beach no good

Dyis xmas time tools on sale

Prices are good. Wish there was less damage to items.

No one seems to know anything and are not willing to help...

Finally stocking shelves, great service representatives. No waiting in and out the store with what was needed

Only place that had pool salt 🧂

This place has all you need as far as supplies for your home. If you move slow, you will catch a glimpse of a Home Depot employee in its natural habitat but dont run up to them or they may scamper away.

The ladies at Home Depot were very helpful! Each time I went there I would ask an associate for help most time it was a man..and each time they either could not find it or they would ask one of the female associates where to find it. I was looking for oil for a chain saw the male associate took over 5 minutes to look for it on the shelf a female associate was nearby he asked her to help me find my product . He left she went straight to it and it was just what I needed..this took her 10 seconds. This happened twice..so if youre ever in Home Depot search out the female associates. Mire efficient and well informed.

Friendly and helpful staff

They did a good job on my pressure washer.

This place is hopping every weekend. Parking lot is full of DIY homeowners. Go during the week not on the weekends. Limited inventory with electric and lumber depts. The cashiers are friendly.

Waited 3 hours 2 days ago decided to go back and now today I waited for 2 hours for my curb side pick up and steve the managers excuse limited workers ok for maybe the first time I waited but ya think on the second day they would have had my order ready this really is not a excuse especially when I was totally understanding the first time also waited on a delivery for the bellport store mind you it was a scheduled drop off and they were a no call no show ..no excuse for not telling me I waiting for nothing and again spoke to Charlie the manager said he would call to tell me when they were coming never did just showed up some random day

Top-notch staff especially on the Lumber department and truck rental

Love this place! A DIY heaven! They just need to add cashiers and remove shelf-checkout, the public is not employed by Home Depot!

They had what I needed and stuff I didnt know I needed....Yay!

Always find what Im looking for

Its a great place to shop for all your home implement needs

Lines at the store move quick despite the social distancing rules due to Covid19

Its the holiday season so there are extra employees to help you out & customer service is at a paramount. I was helped by a very knowledgeable young man that took me directly to everything I needed. Due to the holiday season, EVERYTHING was on sale. Best Home Depot experience ever. In and out in 10 minutes.

Staff always asking me if I need help finding something. I really appreciate that.

Very helpful store associates...they are out of many items mostly due to pandemic.

This home depo is very nice comparing to other Home Depots. Employees are very nice and helpful

Well kept store.

Great service great respectful staff very helpful

Spent a little more than I wanted to but I got some beautiful plants perennials so theyll come back year after year the cashier was very knowledgeable. I shopped for a half an hour and it took approximately 10 minutes to get through the checkout. Im satisfied as close to my home I try to keep my business local

The worker was so helpful. I asked a question and right away they helped me out that was nice to see!!!👍😊👍😊

I was so satisfied. They had everything I wanted to look at for some future projects. The store was clean & well organized. Helpful staff too!

I could not find what I needed and there was a sales associate right there to help me he was very polite and courteous and helpful

Helpful staff!Can almost always find what I need, and if I cant, many times it can be shipped to the store within a few days :)

The people that work there are extremely nice. Large selection of everything you need for home improvement.

Love him me depot

Everyone is friendly and knows were everything is. Always a good experience.