The guys here are awesome. I just walked in with a flat, there were a couple people ahead of me. Still had me out of there in 25 minutes with a fresh tube and I was on my way. Support local business!
No Appointment Needed folks. Show up during business hours and bring your bike(s) on in.This is the type of local Small Business you want to support.I had to bike that sat for a few years thinking there would be tons to do. A little air, a little chain oil and Im on my way.I would recommend to anyone in Shorewood and surrounding area, bring your bike here.Friendly, responsive and most importantly honest.Thanks!!!
The owner Collin is very experienced and helped get my bike ready for this spring. Great service for an honest price. Will definitely bring my bike back for any repairs or services.
Brought in a pair of Trek bikes for a tune up. Very professional, very fair priced, and very quick turn around. Will be exclusively bringing our bikes here from now on.
Colin has great expertise and is a fair guy....no upsell or unnecessary things...
Fast service. Thank you.
Love this place. Nice employee named Immanuel was a lot of help. Fixed my bike super quick for a fair price too.
Had a great experience at Pinnacle Bike Service. They repaired my flat on the spot and I was out on the trail again within 10 minutes. Only cost me 17 dollars!
Really great bike shop, was helped by a nice young man named Immanuel he fixed my bike in no time for cheap! Definitely recommend this shop
Great service. Professional, attentive to our specific needs. I highly recommend Collin and crew.
Amazing service. They helped me as soon as I walked in the door and made quick work of a problem with my sons bike. Thank you so much!
In short: great service, fair prices, and awesome customer service. I have used Pinnacle Bike Service three times. In the spring, I was able to take advantage of a promotion and get a complete tune-up for a discount. My bike felt and looked brand new (they cleaned it all up for me) when I got it back. In the fall, I got a basic tune up and after a summer of commuting with it and triathlon training, they got it all set to go for me to go on a fall bike trip. Best of all, I was on a tight schedule and they accommodated me picking it up off hours. Ive also used them to quickly fix a flat when I was biking near by on the Oak Leaf Trail. It was great, I was on my way again within 5 minutes, and I might decide to never fix my own flats again. I am lucky to live close by and will definitely continue using them!
I visited another bike shop with a repair issue that they we’re not willing to make a effort to repair. A Presta valve stem fell inside my rim when removing the tire. I found this shop with a google search. I stopped in, the tech took my rim and had the piece out in less than 2 minutes. I asked how much for the work and he said no charge. This will be my store for all my bicycle repairs and upgrades. Thank you for your effort and professionalism. You have yourself a new customer.
Great little bike shop serving Shorewood! Not pretentious whatsoever. Great folks that just love working on bikes, new and old, so no need to be intimidated if you’re not a bike ninja.We dropped in to air up tires after we thought we’d have to abandon our ride down the Oak Leaf Trail, but Brandon got us rolling in no time. Call for hours as they’re willing to work around your schedule and get your bike in tip top shape again!
Took my bike here for a minor but incapacitating repair. The shop I purchased the bike from said it was to be over 2 weeks. Pinnacle fit me in the same day. They did great work for an honest price. This is my new bike shop!
Great service. Awesome turn around time. Collin is extremely knowledgeable and really fair pricing.
Fantastico..very helpful&knowledgeable.Ultimate neighborhood shop for bike aid!!!
They were great and friendly people. They also finish when they say theyll have your bike ready
Asked about replacing a broken cable. $9 parts and labor. In and out in 15 minutes. Great service!
Excellent repair time and cost-effective! They went out of their way to find me a good deal on a rear derailer and finished the job a day before their estimated time. These guys slay those repairs!!
Not only does the team at Pinnacle do fantastic work, they may be some of the best folks running any business in the north shore. Support these guys, youll be happy you did!
Top flight customer service and always very friendly.
Professional affordable service
Quality work, reasonable prices, professional, and quick turnaround.
Great spot, best service around. Employeesnare friendly and helpful, will even teach if asked.Cant say enough about pinnacle. Colin was a great help, ask for him
Had a flat tire on my kids 12 inch bike ficed problem promptly!
Absolutely amazed at the service. I blew a rear tire on my recumbent - not the easiest thing to fix. There was one person in the shop, and she admitted she wasnt a mechanic, and wasnt at all great at recumbent repair. But, she took on the challenge while I waited. Without getting into all the details, she got the wheel off of the frame, changed the tube and got it back on the bike. I was amazed. Yeah, Ill be back to Pinnacle. You should be there, too.
I seriously cannot recommend this bike shop more, quality service and the turnaround time is insane. They are so transparent about all of the costs and it really could not of been a better experience.
I hesitate to give another 5 star review, but Pinnacle earned it. Beginning in October, they had a 25% discount on a tune-up, so I got the complete tune-up, a tire change, chain change and new brakes for my mountain bike. They did a beautiful job, trued the wheels, adjusted the derailleurs and brakes, all flawlessly and for the price they had quoted me. Ill be a repeat customer.
Great staff helping me with my bike issues
Colin is THE man! Fixed my bike in 10 minutes and rides true!
Came in last minute before closing and they were happy to help. Great service
Omg this place ROCKS!! Every other bike place told me two weeks wait this spring, and these guys got me in and out in TWO DAYS!!! And my bike is great!! Ill totally go back to them. Highly recommend those guys- Collin & Zac rock!!!
Good price for bike tune up. Friendly service. Bike was done when promised. Definitely recommend.
Helpful guys and always with a smiling place. Will visit again definitely if needed.
They brought my bike back to life and it’s better than new!!! Hard to get to them with the Wilson construction but well worth the trip.
Quick service at a reasonable price! They got my bicycle tune up finished in one day!
Great fast service, will go again
Great service. Love it. Recommended!
Fantastic customer service and a friendly, knowledgeable staff.
Very friendly, quick service very knowledgeable
Friendly employees and great customer service
Always a good experience!!
Awesome bike shop!
Good service!
Yes Best