Absolutely the best customer service on the planet. Above and beyond. This stores staff deserve a raise and more benefits. In an age where giving a $hit about the customer doesnt exist, these guys are just the opposite. They make ya feel like theyre there to make friends, not money. Very rare these days... and very appreciated by this guy. See ya again soon.JV

I love this store. Great management and customer service. So glad they came to Sierra Vista.

Very helpful. Clean and organized I can find stuff.

I have been to this location a couple of times.Store is always clean and I have yet to go for an item that was not in stock.Friendly/helpful staff that always makes time when you blindside them with a question (rare at Harbour Freight)Kudos to the staff and management

This place is almost perfect. Put a gear head in there to showcase the automotive tools. The jump starter section was very empty. They cant keep inventory is their only problem. Lol

Great place to buy tools and a number of other things.

The store is nice and clean, the staff is courteous, and the merchandise is hit or miss. Literally sometimes you get a tool thatll last a very long time and other times you get one that breaks the same day. Every now and then you get a tool that completely destroys itself 2 days after the warranty is up.

Nice store, great employees, one of the biggest harbor freight stores I have ever been in

Im originally from Tucson, the Harbor Freights there are Busy As Hell and the Employees all treat you as such...theyre Too Busy to really help you... this store in SV though, they have gone out of their way to help me find something or answers questions each time Ive come in... Yall are A-Ok in my Book.🤘😊🤘

Kind of reminds me of a cross between Big lots and I was there today I have been there two or three times now Ive never gotten anything maybe for somebody else who would be okay but for me it was just they never really had what I needed I guess for certain type of people it might be a really great store but for me I just I dont know every time I go there looking for something they dont have it. Its clean its fairly well staffed and the parking lot is nice and big other than that I really dont know what to say.

Its a mans candy store, what more is there to say?!They have what im looking for. The customer service and the associates personalities are ALWAYS A PLEASURE to be around

I was approaching the cashiers counters. Two employees at one counter actively looking in a cell phone (one of which turned out to be the manager).I was directed to the other counter by the manager as the phone was ringing. He barked for the other employee to answer the phone instead of serving me while he and the other continued their busy activities on the cell phone. So I waited to be served. when finished. I challenged him on his customer service. He obviously didn’t like what I had to say.Now this was a VERY SHORT BALDING fella. with a short man syndrome.His reply was less then appropriate. This is not my first encounter with him.It will be my last.

Okay, not enough customers for all the staff standing around. The advertised price was not the price they were selling things at today. Must be a club member or must return on the friday before labor day for the ad pricing. Dorsnt say that anywhere. They stopped mailing fliers out a year ago they said.

The people working here are helpful and they let you know that the increase in prices are from supply chain issues, not unnecessary mark ups. While some may doubt the durability of some of the tools, Ive not had issues with any of the ones purchased here.

Well appointed store. They didnt have the trailer we went in for, but kindly searched to see if any other store had it in southern Arizona.We did think they should have removed the item tickets since the item was out of stock, with no idea when it would be available again.

I like harbor freight but unless i am looking in the wrong places its hard to findaccesories for your big tools.Like barchain oil2stroke oil, chains.nails bolts etcTheir tools are not the most durable but for the average homeowner they are fine.

Good place to shop. Lots of parking.

Great place to shop. Very helpful.

They NEVER have what is advertised. Been trying to buy a telescopic flagpole for over 6 months. Everytime I ask, they just sold the last one an hour ago. That must be the catch all phrase in their employee handbook.....DISGUSTED!!

Harbor Freight saved my life! I am very thankful and appreciative they were there when I needed it the most. I live completely off-grid and lost solar power when my power inverter blew up and they had in stock the one Ive had my eye on for over a year now. Plus, it was on sale which was icing on the cake! I called in advance to make sure my 150 mile round trip wasnt in vain and they were busy but answered my questions and even put a hold on it until I arrived. It was my very first visit to Harbor Freight and I must say I was impressed. Its absolutely my kind of store being the DIYer that I am and I know Ill be shopping there again. Selection and pricing are great and I do highly recommend them fer sure!!

Courteous service. Good selection and sales.

Love this store. Great service and stocked shelves

Harbor freight is a nice addition for this town.

Harbor Freight in Sierra Vista. Awesome help! Really!This is a big store!

Not good, the staff was rude and i got the feeling likr they were upset that i was in the store and they acually had to work.

Always great place great deals on led lights 4ft

Employees were very friendly and helpful!

Associates are not knowledgeable about the Products they sell, and no solution to issues are addressed....

Very nice people to deal with, products dont last long here, bought a pressure washer here. Truck just came in and I got the last one ..

Very clean, well organized. Friendly, helpful staff. Gave me suggestions for Batteries and chargers for the item I was buying. Nice store

Saw alot of good prices and the staff was friendly.

Great prices, selection and service.

Great place very clean and the staff was very helpful.

My favorite tool spot

Need more cashiers called up faster.

My husband calls this the candy store. Love harbor freight.

Every time I go in here the employees are very rude! Go next door to Ace Hardware they are much more pleasant and a lot more helpful.

Thanks Amy! I usually dont call the store to see if they have an Item, but I really didnt feel like going to town for nothing. She located the last one they had and held it for me to arrive.

I LOVE THIS PLACE...They have a variety of items in there store.There prices Rock! Theses tools are perfect for my crafts I do.I beats having to spend s ton of money on tools and material .I have never had any problems with anything I have purchased.They have a lot of items not just tools,work gloves,solar lights, totes and cases for tools ...they always have free items and couponsI do agree with Benjamin Conrow(the review below me)thats the people who work there,dont go out of there way to help you and seem to have a I dont care attitude .

Harbour freight has some really good tools, and some that are pretty cheap. If you are discriminating in what you buy, you can do pretty well there. Just be careful of the cheap tools.

They have apparently discontinued their longstanding 20% off one item promotion. That takes them down a peg.

I love Harbor Freight! The associates are very helpful. The deals are amazing. Check out the ads online and use them. Definitely worth it.

Very nice well maintained store. Staff was all very friendly and eager to help.

Very good place to buy tools, etc.

Cheap stuff in power tools really but have a lot of other things that are great deals

Very good and well organized store. Highly recommended with knowledgeable people.

Usually can find what youre looking for things are pretty organized and clean masks are required and social.

This place is super clean, arranged nicely and most of the staff is knowledgeable and ready to help!

Has what you need, for the best prices! Never disappointed, always satisfied!

Good selection of tools, staff extremely knowledgeable & very helpful. And to top it off excellent pricing along with frequent sales that helps to keep the money in your pockets!!.

Most tool are great for home and hobby. Tools like power tools aren’t “full load” capacity in AMPS. Knock out set bent the screw drive when going through an electrical panel. Tie wraps break easier than name brands like Thomas and Betts, Ideal, Gardner Bender etc. Alkaline batteries don’t last as long as Duracell. All that to say that the price on most everything is great for the regular homeowner and Us, DYI folks.

I had never once been in a Harbor Freight store before this one in Sierra Vista. Pretty damn cool. They kind of have everything. They are right next door to an Ace Hardware store, and I must tell you that there were way more cars at the Harbor Freight store. I tend to either review stores that and restaurants that I really like, or really dont like. I really liked Harbor Freight. I was with my friend, but next time Im coming for me!

Needed some tools to fix my 98 k2500,,they had them, plus exchanged my busted tools that I purchased prior for new ones,,for free.

Friendly and organized. Great customer service.

Great place to shop great prices an lots to choose from !

Great tools great price and service.

Not satisfied! I went there for a respirator, refills, and masks, to clean out an old camping trailer.Unfortunately, after driving over 60 miles, to get to your store, they told me that the entire company donated all their masks and respirators to hospitals. I think, for what hospitals charge, they can afford to buy their Own!What about the consumers? Do you even care about our Needs?!!!Thanks for nothing!

Good customer service. Nice selection of affordable tools, handyman supplies, towing supplies, storage and more!

Goodenough

Excellent, friendly staff, great prices.

Always a good place for picking up a tool you need now

The only thing unsatisfactory with this harbor freight store. Is the fact that most of the employees do not care enough about their job to learn. By that, I mean. They did not know prices, item locations, or they actually said. I dont know. It should be there somewhere. Maybe, over near that side of the store. Otherwise as with all harbor freight stores. The prices are great. The quality is up to par, for the price. As well as they are fairly well stocked. I would suggest, not asking them any questions. As well as checking your receipt.

Really nice! Very knowledgeable.

As long as you consider that it is what it is, you can get some great values at harbor freight! I wouldnt buy too many tools there if you were going to use them for your trade, on a daily basis, and need to rely on them 100%. I am a big fan of the tools that a cell that I might not need every day, but certainly need around every once in awhile, along with any everyday household tools.

Take the time to really look, its fun. The staff was helpful. Watch out youll end up with more than planned.

The new Sierra Vista Harbor Freight is hands-down the nicest Harbor Freight Ive ever been to! I think mainly because its in the old Hastings building, but the aisles are super wide and theres just a lot of open space, so it feels a lot less cramped compared to a normal Harbor Freight. Everything is very clean, and this particular location seemed to have the biggest selection that Ive come across. In my opinion, for just the average homeowner and DIYer who typically only uses tools a couple of times a year, you can never beat the super cheap prices at Harbor Freight! And you can also never beat the awesome selection and pricing on all of the automotive gear as well! Five stars for this Harbor Freight location!

What I cant find is there

Many great deals on tools and other cool gadgets.

Nice store. Well stocked. Great prices. Very clean. I joined their Insider Club to get better deals - and am disappointed that I have to bring coupons for any deals. Youd think it would all be computerized and automatic.

What can I say. Lots of tools, good prices and service. Oh, and coupons for free stuff.

Great prices and helpful employees

My go to for tools!

Have everything I need. Employees are helpful with quick checkout. Not bad quality on most things.

Great value

Kinds wish they had individual ratchet tools for a bit cheaper but other than that, they have a lot of discounts and they have friendly service... I definitely love their competition of prices over autozone

Lots of great stuff for great prices! Friendly and helpful staff!

I love harbor freightThey always have what I need, today I needed a new 10,000 pound weight distribution hitch, they had one in stock...I previously bought this hitch for another truck and trailer, it has thousands of miles on it without any problems, so for the new rig I could have paid hundreds of dollars more but why?

Always friendly survice and there cupons are awesome

Great store very helpful

I really like Harbor Freight Tools because it has the tools and a lot of other things that I can use randomly and theyre always on hand and in stock.

Good coupons. Reasonable prices. Some items are not the best quality. A good place to buy wheel barrow wheels.

Prices are great but theres no way to look up anything that youre interested in online like all other retailers.

They have the tools you need at a great price

Went to get wire for welder. Always in stock and got out of store quickly. Always good service

Quality tools for the average homeowner. Good return policy. Generally friendly service. Last time I was in saw that the item I needed was on sale for half the price of others. Regester rang up higher price. I questioned the price and was informed that the item had been stocked wrong. It was clearly marked at the lower price which I received. But I walked out with the impression the stocking problem was my fault!

I was there with a friend today, we are both senior citizens and are very courteous. The lady that checked us out was extremely rude and the owner should reprimand her. We even tried a few jokes to brighten things up but it didnt work. She didnt want to give my friend a discount on one of the tools he bought and when he showed her the coupon again she made him go to the back of the line. This lady was terrible ! Just so everyone knows she was very large, brightly colored hair and each eyebrow were different colors. Good luck at check out guys. Bottom line, good store but a dab employee.

I love how inexpensive all the tools are. If it breaks who cares. Its probably under warranty and if not, still cheaper to buy another than full price at other stores.

Love the prices and the coupons. This is my husband and Is second home lol.

Dennis the manager is super nice and very helpful. I moved here from N.Y. and this Sierra Vista store is the best one Ive ever been to. Super thumbs up!

The employees at harbor freight are very knowledgeable, extremely helpful and friendly. Their customer service is awesome..love going there..

Excellent customer service. They have a very large selection of tools and other items that you would find at a hardware store. Some of the stuff is cheap but most of it is a high enough quality for the average user. They have really come a long way to providing higher-quality tools.

If something dont work you send it back and get a new one I like that

Talk about a project do-it-yourself... big selection of items make it all happen.

Very helpful

My husbands favorite place. So I found a nice big toolbox carton to sit on and let him go wild☺. We found everything we needed. The store is clean and uncluttered and the staff is nice (on guy is hilarious).

The slowest checkout ever. If the checkers want to conduct a 20 minute sales pitch it shouldnt be while there are 5 people in the checkout line. Tired of listening to the one checker droning on and on. I wont be back anytime soon if ever.

Store is neat, orderly and spacious. It is really easy to find what you are looking for. The lighting is good. Some Harbor Freight store are dirty, crowded and it makes walking in terrible. This store is great.

Friendly helpful staff.

All employees & the manager are very helpful. Will be making another time in the near future. Great job people very friendly.

Manager Dennis is always friendly & helpful. Great staff, great prices.