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Hearing Center of Sierra Vista
1989 S Frontage Rd Ste D, Sierra Vista, AZ 85635, United States
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Hearing Center of Sierra Vista
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K
Review №1

I have had quite a few hearing test throughout my military career, but not one was this thorough. Dr Fedt talk to me before the test and ask about my exposure to noise throughout the years and many other questions regarding my hearing health. Then we went to the booth and she explained all of the steps before each portion. At the end, she explained all of the results in detail. If you need a hearing test, I highly recommend you get an appointment with her.

Ja
Review №2

Awesome service. Receptionist told me they were booked for 3 months but they managed to get me in for a hearing test in 3 days. Very professional clean, and easy going environment.

Bo
Review №3

The Dr. and receptionist were very friendly and solicitous. The exam was professional and competent and the Dr. shared the results in an informative manner. I was surprised that the recommendations required an additional visit.

Ab
Review №4

It was an awesome experience. Everything was explained to me in details and I really felt genuine concern from the Doctor. I learned things that was never explained to me before by other clinics.

Ma
Review №5

Went to have loaner hearing aids fitted so I could determine whether they would help my hearing situation. Dr. Fedt was great, she explained every part of the fitting procedure and made sure that they were working to my satisfaction. So far, I am pleased with the hearing aids and how they perform. I will give them a thorough workout!

Lo
Review №6

Dr Fedt is able to handle any problem, and can program Cochlear BAHAs. Very personable staff, full communication.

Jo
Review №7

Ashley was a Gods send. She adjusted my hearing aids and I now feel like a miracle happened that day. I never once felt rushed and she explained everything she was doing.. Thank you,, thank you thank you!!

Al
Review №8

We have received the absolute best care! I highly recommend

De
Review №9

The audiologist was very good.She explained things thoroughly and made sure that I understood. They keep records of previous visits and compare to the present.She showed me compassion and was a blessing to me

Va
Review №10

Friendly, efficient, knowledgeable. Definitely trust them to evaluate your hearing without pressuring you to buy an expensive hearing aid if its not needed.

Da
Review №11

The doctor who I had explained everything to me and made sure I understood everything. Very pleasant visit.

Br
Review №12

Very helpful and took the time to explain what the process is and what the results are.

Ch
Review №13

I felt understood. I appreciate the professionalism. AND I WILL BE ABLE TO HEAR!!!

Ja
Review №14

I had a wonderful experience at my routine audiology appointment from check in to finish. The staff and Dr. Fedt made me feel safe at their place of business because they are still continuing to follow CDC Guidelines for COVID-19. They were courteous and I was given professional quality care. Dr. Fedt explained my test results and compared them to past test in layman’s terms. I left her office feeling fine and will return in two years or earlier if I have any hearing problems. Keep up the good work.

Ma
Review №15

Very professional and caring staff.

Br
Review №16

My hearing test results and hearing loss were explained to me in practical terms that helped me understand why some day-to-day tasks and conversations were difficult. There was no hard sell for services or devices, just different options to address my particular hearing loss. Fitting, operation and care for my hearing aids was spot on. The office didnt sugar coat the adjustment process. They laid out some realistic expectations, but assured me the process was worth the effort. I hear things now I havent in a long time. I use the word What? a lot less now which is great!

Ma
Review №17

Jorge goes out of his way to help patients. He is a nice person and explains everything the way that the patient can understand. He cares for people and has a great heart for people that has problems with hearing like me. Thanks for all your help. God bless you Jorge.

Co
Review №18

Great staff and super doctor. Organized. Clean and so friendly!! Highly recommend!

Ti
Review №19

Ashley was awesome, took care of me made all the adjustments and hooked me up with the app I needed

Ce
Review №20

Very good service so helpful to me i would recommend them to my friends cecilia

Do
Review №21

Friendly and clean atmosphere. Dr. was very respectful and understanding of limitations due to hearing impairments. She wore a clear mask when talking face-to-face in case there was a need for lip reading. She did not try to sell me something that may not have been best for me at this time. She was professional, polite and thoroughly explained my condition.

He
Review №22

From the first phone call through the visit, excellent service, kindness and detailed professionalism.Highly recommend.

Ja
Review №23

The wait area practices excellent Covid safety precautions, masking, temperature-taking and hand sanitizing. Minimal wait time for appointment, very friendly reception. Seen by Dr Fedt, who explained the procedures; was kind, gentle and made sure I was comfortable with procedures. She performed a thorough examination, and provided a comprehensive report on her findings. I recommend Hearing Center of S.V. for an audiology evaluation.

Da
Review №24

Normally when you go to a doctors office, they read from a script, and have semi robotic reactions to the patients that come into their establishment. This is not the case for the hearing center of Sierra Vista. They were extremely polite, pleasant and down to earth. It was a great experience. From wait time, consultation and testing, went very smooth. If I could give him more stars, I would. I highly recommend doctor Sedt for those seeking a hearing specialist.

Je
Review №25

Great people. Make you feel comfortable.

Ne
Review №26

The Best I have ever experienced in the many years of using hearing aids. Great communication by Dr. Fedt & the staff..They walk you through the whole process & are very customer oriented..

Ro
Review №27

Dr. Lauren Fedt and her team are true professionals. They were prompt, polite, accommodating and knowledgeable during my recent visit. Dr. Fedt took the time to expertly explain to me in detail the results of my hearing exam and offered mitigation measures. I wish every healthcare provider visit was this efficient.

Je
Review №28

I was impressed at how well Dr Fedt worked with me. I choose to try hearing aids for a week but had so much trouble getting them in my ear canal since my ear canals are small and one has a curve to it. Dr Fedt was very patient and supportive.I decided that hearing aides significantly help. Dr Fedt was great in working with me to program them to my hearing loss.Stephanie the receptionist is super friendly and nice. Great place!

AL
Review №29

Prompt professional care in a clean and efficient office. I highly recommend the Hearing Center of Sierra Vista!

Jo
Review №30

Very thorough, professional. Very helpful, making suggestions thT I would not have thought of...

Ka
Review №31

My first time to an audiologist, no idea what to except. Everyone was great. Doc explained everything to me in laywoman’s terms. I really appreciated this.

Si
Review №32

Stephanie was great. Although I didn’t know what kind of batteries my hearing aids took, she asked the right questions and got me the right kind. Will definitely go there for my hearing needs from now on!

Mi
Review №33

Visited the hearing center of Sierra Vista and was treated very well.The Doctor was very knowlegable with my hearing issues and throughly explained them to me in a way I could understand.I am a U.S. Marine veteran and have substantial hearing loss.I was would highly recommend coming here for assistance. GexeMike Lavallee

Fa
Review №34

Very friendly and attentive. Thorough and clearly explained my options.

Ca
Review №35

Such a great place. Always willing to assist in any issues. Very nice staff from Doctor to office assistants. Would recommend for any hearing issue.

Li
Review №36

Great experience. Very friendly staff. Knowledgeable and explained things in a way I can understand. Highly recommend.

Ph
Review №37

Jorge and the Hearing Center team were great! A simple phone call, and Im not paying a dime out of pocket! How great is that?

Ga
Review №38

The employees are great. They truly want to make sure you are getting the best service possible. The office is very clean and comfortable. I would highly recommend this business for your hearing aid issues.

Ge
Review №39

This place feels like home. Easy parking and access. Friendly receptionist, great waiting area. True professionals proving excellent service. Why would anyone go without the pleasure of hearing what goes on around you. Strongly suggest you see them for aid in hearing.

Kr
Review №40

Hearing Center of Sierra Vista staff are phenomenal! I love them all. This company has provided my elderly mother with all her hearing/hearing aid care for nearly 20 years. Every staff member has provided stellar care for her. I have no complaints. Thanks to everyone of them.

El
Review №41

Great place and very professional personnel.

Le
Review №42

Everyone there is exceptionally nice. Dr. Fedt is extremely thorough, explains each step of the procedure and goes over the test results so that a lay person can understand them. Since I was a child I have been diagnosed as being completely deaf in my left ear. Her tests found some residual hearing. I am beyond thrilled, at age 65, to think that there are some possible options out there to improve my hearing.

Je
Review №43

As an Audiologist I know what needs to be done but also know when corners are being cut. I am grateful for the service I receive. Always professional. Extremely helpful. Even with Covid challenges they ensure my needs are met and my concerns are addressed in a timely manner. Highly recommend this clinic for hearing health care needs.

Lu
Review №44

I loved the service. Jorge goes out if his way to help patients.

Jo
Review №45

First. The office staff is welcoming, friendly and user friendly. Dr. Fedt is very professional, takes the time to listen to your concerns, and takes the time to explain your test results and forward going treatment plans. Highly recommend.

Do
Review №46

My experience with the Hearing Center of Sierra Vista,was an exceptional experience. The lobby is very warm and inviting, making you feel welcomed and at ease. As for all the staff they are very professional and warm..I had a very good feeling, as if in a first class office!!

Po
Review №47

Office lady very nice, knowledgeable and helpful. Jorge excellent in explaining hearing and administering testing. Very personable.

To
Review №48

I stopped in at the Hearing Center of Sierra Vista where I originally bought my hearing aids years ago. I asked if someone had time to check one of them to see if it was working properly. Ashley (hope I spelled her name correctly) said she could do it right away. I appreciated that. Very good customer service!

A
Review №49

I found Lauren to be very informative and helpful. She answered a lot of questions I had about cochlear implants since lately I have had limited success with hearing aids. Hopefully from the info she gave me I can make a,better decision for my future hearing health.

ge
Review №50

Very good experience with a through examination conducted by Lauren Fedt. Lauren explained the testing procedures and results with me, which was appreciated. I would recommend the Hearing Center to anyone who requires an audiologic diagnosis.

Er
Review №51

Very nice folks that work in this office, from the receptionist to the audiologists. Dr. Fate is a great listener too. Glad to have them here in Sierra Vista. :)

Da
Review №52

Excellent service from the front desk to the audiologist and hearing aid dispenser. Thorough. Explain information in depth and clearly.

Jo
Review №53

Excellent customer service. I cant recommend them more strongly. Just had a hearing test and it was the most complete test I have ever had. I was also having trouble keeping my aid in my ear. They fixed the problem at no charge. Great staff and service.

Ro
Review №54

Great people I had a great experince

Ma
Review №55

My brother is hearing impaired and their medical team always treats him the upmost respect and kindness. You will not be disappointed as they are very professional with the leading technology.

ka
Review №56

We found everyone at this office so kind, and caring. It shows how the care for the client. They went above the norm. I would recommend them to one and all. We are do happy to have found them.

E.
Review №57

I have been referred to this office twice for hearing tests. They are great at scheduling appointments and are always on time when I get there. Ive always left before my scheduled and time and received a copy of the results in the mail 💞

Ma
Review №58

Great service and customer care! I had a flat tire on my way to my appointment, and both the front desk (Ashley) and my hearing aid adjuster (Jorge) reaaranged so I was able to show up at a later time. I hadnt been wearing my hearing aids because the background noise was too loud. He changed the filter and was actually able to turn the hearing aids up! Great experience.

Be
Review №59

Dr. Fedt was very thorough and professional. I was also thrilled to be able to get swimming earplugs here...no trip to Tucson required!

Ro
Review №60

Dr Fedt was very kind. She took the time to discuss/explain. The office and staff were nice.

Br
Review №61

The Staff worked with me on the new Medicare referral requirements and I was able to get a hearing test and consult appointment quickly. The Audiologist was punctual, conducted the hearing test professionally, and was very knowledgeable on the issues concerning my hearing test results and replacement hearing aid options. Very Happy!

Al
Review №62

Very careful explanation of all testing and the subsequent results. No pressure to buy anything.

ga
Review №63

Very professional office. From the front desk to Au.D Fedt, Audiologist. Kept me informed every step of the way. Certainly will recommend Hearing Center of Sierra Vista.

Am
Review №64

Amazing experience! Lauren was kind, Professional, and thorough. I was given options and recommendations with explanations. I was greated with a smile when I got to the office. Great all around service.

Ro
Review №65

My visit to the Hearing Center of Sierra Vista was great. I had scheduled for a free hearing aid check and cleaning during their free promotion, and the staff were very helpful in answering all of my questions and explaining my options, should I desire to upgrade to more advanced hearing aids in the future.

Ga
Review №66

I have had a hearing test in the past. This was the most detailed I have experienced. Dr. Fedt did a fabulous job of explaining the findings . Ty, Dr. Pielack, FNP-C.

lu
Review №67

Great staff, learned some great new thing about my new hearing aids. I can use my cell phone,and HEAR, amazing. (Thanks to Dr Lauren).

Ma
Review №68

These folks are professional, caring, always pleasant, and helpful. My hearing test was a good experience and Dr Smiths review easy to understand. I appreciate all of them.

Al
Review №69

I did have to call once because insurance company had not forwarded my payment, but aside from that, everything went smoothly. Appointments were easy to make. Providers are clear and give you their full and patent attention.

Ca
Review №70

Heres a shout-out to both Hearing Center of Sierra Vista and ReSound: My wife and I were serving an 18-month church mission in Auckland, New Zealand when my hearing aids quit working. Dr. Fedt contacted ReSound, who contacted their office in Auckland, who then contacted me! They were able to resolve my concerns quickly and efficiently -- by replacing my hearing aids! Coincidentally, the Auckland office was less than 50 yards from my apartment! How cool is that?! That office gave me some hearing aid supplies when I was running low. Dr. Fedt was also able to adjust my hearing aids when I needed it. I have been VERY pleased with the customer service in all aspects! Thank you!

Do
Review №71

Very helpful staff, very knowledgeable, and informative. All questions answered thoroughly and great suggestions. No pressure.

Da
Review №72

It was a good experience. The people are friendly and make you feel welcome. The doctor explained everything is was knowledgeable.

Sh
Review №73

I stopped by to pick up batteries for my hearing aid and to schedule a free appointment for cleaning and checking out my hearing instrument. Both were accomplished expeditiously in a cheerful manner.

Ga
Review №74

The Dr was very thorough. Did a complete test n written evaluationWithin a few days. Highly recommended.

So
Review №75

Very friendly personal. This the first time since I moved from California that I experienced such a warm welcome at check in. Dr Smith was very helpful and understanding.

Ma
Review №76

Friendly, competent, really caring and very knowledgeable! They remember their patients and are very responsive to last minute scheduling, equipment problems, insurance questions, etc. Have been clients for years, highly recommend!

Jo
Review №77

Always get good hearing aids from them. Friendly staff . Great service when I need to get them adjusted.

El
Review №78

I had a wonderful visit with Dr. Karen. I’ve learned so much about hearing aids, I now can hearon the phone and playing games with friends. Thank you for your help. Eleanor Gibbens.

Ka
Review №79

It was so easy to schedule an appointment. I did find it a little weird that they asked to copy my military ID but they didnt push issue when I told them I want comfortable doing that. The audiologist was very nice and explained things very well and was patient with my two year old when he screamed about having stuff in his ears.

Ca
Review №80

I needed some supplies for my hearing aids. Quick and friendly service . The price was less than what I found the same items on Amazon .

Ri
Review №81

Once again, the Hearing Center of Sierra Vista fitted me with a hearing aid that met my needs. Their service was very professional and friendly. I highly recommend them for anyone that has hearing problems!

Mi
Review №82

My wife had a very pleasant visit with the Hearing Center of Sierra Vista this week.5 stars

Je
Review №83

Doctor explained every detail so I could understand what was going on with my hearing. Made it easy to make choice on hearing aid.

Al
Review №84

Wonderful, caring, and professional.We appreciated all the staff and Dr is awesome!

Ke
Review №85

Great staff. Needed an emergency item, they had it with a great price.

Ma
Review №86

The entire office staff are friendly and knowledgeable. They help with any questions you may have.

Tr
Review №87

Very thorough and informative. Happy experience.

La
Review №88

Very personable, professional, and succinct in explaining my condition

la
Review №89

Very helpful,cleaned my hearing aides and got more batteries

Ju
Review №90

Excellent and thorough testing. The doctor was very thorough in explaining the patients issues.

St
Review №91

They were wonderful working with my 3 year old. Highly recommend.

Da
Review №92

The staff were very courteous and professional . I would definitely refer them to anyone in need of hearing problems 👍

Wa
Review №93

Courteous and took time to answer any questions. Very professional.

Ro
Review №94

From the receptionist to Jorge, I received friendly, polite and professional service.

Bi
Review №95

I learned a great deal about the features of current hearing aid products.

Ja
Review №96

Consistently a great group of people.

Ro
Review №97

Your doing a Great Job

Th
Review №98

Great job, quick turnaround.

Al
Review №99

Dr. Smith is wonderful. Thank you!!!

Jo
Review №100

Professional and caring staff !

Information
3 Photos
100 Comments
4.9 Rating
  • Address:1989 S Frontage Rd Ste D, Sierra Vista, AZ 85635, United States
  • Site:http://sierrahearing.com/
  • Phone:+1 520-458-3383
Categories
  • Audiologist
  • Hearing aid repair service
  • Hearing aid store
Working hours
  • Monday:8:30AM–5PM
  • Tuesday:8:30AM–5PM
  • Wednesday:8:30AM–5PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8:30AM–5PM
  • Sunday:8:30AM–5PM
Service options
  • Online care:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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