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CPR Cell Phone Repair Simi Valley
2090 First St Suite C, Simi Valley, CA 93065, United States
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CPR Cell Phone Repair Simi Valley
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Sa
Review №1

Good, efficient service for the price. I was able to get an accurate quote over the phone and took my phone in that same day. The work (replacing a swollen battery) was completed in under an hour. Staff was friendly and professional.

Do
Review №2

I definitely recommend this place. I was impressed with my first visit. For me, I liked how comfortable I felt leaving my phone with them and trusted them working on it. Also, I love how quickly they worked on my phone. They told me it would take 30min but I only waited for 20. Ive been to other places and had to leave my phone for a couple of hours and this place is quick and efficient. Frank is the guy who helped us out. He is very knowledgeable and easy to talk to, he backs up the company products/service and helped us out when we needed it.-Thank you, Tiffany V.

Ko
Review №3

My IPhone 11 Pro Max had a hard fall on the asphalt and it shut down completely. I had many (as in around 18,000) photos of my two children on there from when they were born to present day. I was so upset as I thought there was no way I would ever get those pictures back. I had even gone to another cell phone repair shop in town and they had given me no hope. I then decided I would go to CPR to see if there was anyway at all that they may be able to get my phone turned on so they could restore all my photos to my new phone and sure enough they were able to do so! Not only did they restore all of my photos, they were able to retrieve everything off my old phone to transfer to my new phone as if nothing had happened! The employees were the absolute best and so very helpful! I HIGHLY recommend using them!

Ta
Review №4

This place is seriously the best. Frank is very knowledgeable and super helpful and nice. They have always been able to fix whatever issues I’ve had with phones. Definitely won’t go anywhere else for phone repairs. Thank you Frank!!!

Ke
Review №5

Super fast fix. I expected to have to leave my iPhone 11 Pro all day but it was ready in an hour and half. Had to get 2 out of 3 cameras and lenses repaired. I brought some camera lens protectors and they put them on for me. I bought this phone because of the camera quality so it is nice to have it back. Great price and sooooo much cheaper than a new phone!

Jo
Review №6

Very clean establishment and friendly staff. They are super attentive and will let you know what is going on with your phone all the time . Very knowledgeable about phones too will definitely come back. I took my phones there and they came out looking like new!

Ch
Review №7

The best service ever I have ever had all of the employees are so understanding and will help in any situation one of the best repair places I have ever been to. All of the workers are so down to earth and will help in any situation they can. They have treated me like family and I have never been to their business before no one compares in terms of service to cellular devices there is no pressing of payment because every customer is told piece by piece what needs to happen for their device. I will forever be grateful to their team that had my device in their hands. God bless this institution.

Ti
Review №8

Frank and Ariel were incredible! Service oriented and truly cared about our phone repair! We had broken our phone twice and we were so bummed so have another repair done but they got it done in less than 10 minutes and our new screen was less than the competitors!

Li
Review №9

Frank was amazing fixed my phone and was able to do it by the time he promised, my son had his phone fixed twice there, so glad I knew about this shop!

Ja
Review №10

I was very happy with the results from the repair on my cracked screen. Frank was amazing! I would definitely go back if needed.

De
Review №11

I dropped my phone in the Colorado River and when I got home I took it CPR TO GET IT FIXED. Guess what? It was toast. Frank spent some time with me and was able to sell me an almost new phone. The sale got me out of trouble and back and able to do my job that day. THANKS FRANK and CPR. I would recommend this facility very strongly.Dennis Wargnier

FM
Review №12

I am very impressed with the quality of service and communication from CPR. They replaced the battery for my MacBook the same day. The other repair shops wanted me to leave it for a week. I would send my friends and family to their store for all of their repair needs.

Sh
Review №13

Couldnt ask for anything more! Top notch service! I made an appointment to have my broken iphone glass replaced, which was 30 mins from the time I called. They explained all my options very clearly over the phone. I went to the store and there was a line when I got there, however they honored their appointment time. They took my phone and told me it would be fixed in 30 mins. I was like, um ok. Dropped it off, came back in 30 mins and it was like brand new. Oh, and cheaper than the other places I checked also. Highly recommend!!

Da
Review №14

Great experience with CPR today.Brought in a note 8 with cracked screen, unresponsive touch screen and backlight shot, phone was fixed beautifully in 2 hours.Thank you so much for your service. Total was $249 for the new screen, plus tax.

a
Review №15

I smashed my iPhone two days ago, and I was shocked at the cost to repair the screen at the Apple store. I researched other options, and found CPR cell phone repair in Simi Valley (using a Google search.) I called to get a quote, and was able to make an appt the same day. My phone is not only fixed, but looks brand new again. It was repaired in 30 minutes. I highly recommend this business.

ho
Review №16

I brought my iphone 11 pro max in because the screen was cracked and the cell was not turning on. They did an excellent job repairing my phone and did so in a really quick time frame. Thanks so much!

El
Review №17

This is the second time that I have come to CPR to fix my cracked phone screen. I was very pleased the first time they fix my screen which took about a day because they had to order in the screen for my phone. Frank knew how important it was for me to get my phone fixed ASAP. Frank was amazing and went above and beyond by calling another store to get the screen that I needed and get my phone fixed the same day. I would highly recommend this place to all my friends.

Ca
Review №18

I just want to Thank James for ordering my part to my phone, letting me know how long itll take to fix and that hed call once my part was in.He had great customer service and a great attitude, he ordered my part right there as i was waiting and I also want to Thank Aeriel, I hope i rembered the name correctly, Id recomend my family and friends to CPR theyre not expensive at all, Thanks CPR!!

De
Review №19

Professional. Communicated well. Outstanding turnaround time. Highly recommend.

Th
Review №20

Excellent service. Repair and service completed as promised on the date and time as discussed.

M
Review №21

Super quick, very friendly service. Made a 330pm appt to replace phone battery, was advised to return in 30 min to retrieve the phone and sure enough, didnt wait even a second. Highly recommend!

Ch
Review №22

I dont write many reviews, but these guys are the bestTwice I went in and they fixed my problem for free! The times they kept it the price was reasonable and the work was done quickly and correctly. All the other places say Drop it off we will look at it and get back to you My phone IS my business and these guys got me right back in business by the time the others would still be looking at it. Sent my wife there alone knowing she would get the best service and price. If only more places could be like these guys! How do I give 6 stars?!

Ja
Review №23

Fast repair, quick and easy. Can’t complain.

La
Review №24

Professionalism, efficient: Always like to support local business and give a thumbs up.

It
Review №25

Frank helped me to resolve a problem with my OnePlus cell. I am grateful for his assistance; I rely heavily on that device for my employment. I Highly recommend this business.

Er
Review №26

This place is great!! Only place in the valley apparently that can fix the Moto Edge + (only made for Verizon). Didnt have to wipe my data, uses OEM Motorola parts. Very pleased.

Je
Review №27

They did a FANTASTIC job repairing my phone and their customer service is impeccable!Seriously. If you have a cracked screen or damaged your phone this is the place to get it fixed and they’re pretty fast too!

Yu
Review №28

These people are the greatest! I strongly recommend!

S
Review №29

I dont know why i waited so long to get my cracked phone fixed! Fast friendly service and my phone is like new . Thank you!

st
Review №30

My screen broke for the first time ever so this was a new experience. They got my screen fixed in just 40 minutes for a very competitive price and even recommended me a good screen protector that minimizes glare and eye strain.. Highly recommended

Ca
Review №31

Great service. They had to order the part and had it in a day and had it repaired and running properly with the time promised. Great price, I had called around first.

Th
Review №32

My iPhones screen had cracked and almost irreparable but CPR gave another life. Many thanks to the credible tech guy here at CPR Cellphone Repair. Very much recommended.

iv
Review №33

Excellent costumer service, walked in, and a couple of hours later my iPad’s screen was replaced. I highly recommend this place!

Ca
Review №34

The gentleman working here was awesome, he gave me a competitive quote than got me an appointment quickly and had my phone fixed even quicker. Great shop I would gladly go back.

LO
Review №35

Frank is a wizard and a genius at cell phone technology !! He can fix anything !!He’s truly a diamond in the rough ! One of a kind 🙏👍

Je
Review №36

Very helpful. Had an issue with my charging port which we exhausted all issues to try to fix it. Despite the issue with my phone, I would go here if I have any more tech issues.

Ni
Review №37

Service was great, very quick for a screen replacement (bout 35 mins). Result was great. Not sure about the quality of parts though, some areas of my screen were very sensitive afterwards while others less responsive. Doesnt matter much to me since I traded in my phone right after, but I wouldnt have been able to continue using my phone for much longer that way

Ga
Review №38

Great place to have your devices serviced or just complete overhaul. Thanks Frank

Ch
Review №39

CPR cell phone repair provides an excellent service. The techs here are helpful. Especially, Frank, who is very good at communicating with customers with respect to scheduling and product availability.

Ed
Review №40

I have used CPR in Simi Valley many times to protect my cell phones over the last few years. They are very helpful and will take good care of you - Good People!

Sa
Review №41

I was referred to CPR Cell Phone Repair by a family member. Frank was quick to fit me in and had my phone screen repaired quickly on my iPhone XR. Fair price compared to others in the area. Very professional.

Do
Review №42

Wow, Frank quoted me one Price...Once he rang it up! it was less than the in person verbal quote.I have had 3 screens replaced here on my old 5s, and finally upgraded to a 7+...Frank will take care of you.Don aka DB

R
Review №43

If you are looking to repair your iPhone, this place is the Best, Frank the owner is Very Helpful, Their price to replace a broken screen is the lowest around!! The repair turnaround is quick, they stand by their products!!

Ja
Review №44

I have an Ipad 6th generation that had a cracked screen. As in the other reviews I read here, these guys took my Ipad and had it done later that day. I brought it home and I think I had an app I had just downloaded that caused a strange power cycle so they told me to bring it back. They pulled it open again and found no issues with it, ran a good several hour diagnostic test on it and assured me it was working fine. Which it was, and is.I cant thank them enough for not only doing great work on the ipad but when I had an issue that was definitely pilot error, (my fault), they took more time out their schedule to chase it down.GREAT service. Fast and thorough. I will definitely use them again. Hopefully not too soon though!ROUND 2-I had 3 older iPhones that needed to be looked at and again, they came through with great service. 1 cracked screen was fixed that day and they looked at the older iPhone 6s to see if they could be salvaged. Got one going and the last one just wouldn’t come back to life. They spent a good amount of time trying.This repair store is incredible. I highly recommend them.

Ye
Review №45

I dropped off my phone around 11:30ish and was told it would be done by 2pm. This was perfect as I had a doctor appointment. Once I was out of my appointment I made my way back to the store, I got there earlier than 2 thinking it would not be ready but to my pleasant surprise, it was read. I have been here several times with my phone and iPad. I have never had any issues and would definitely recommend them to my friends and family. Thank you Frank for being so quick and professional. (Yessica)

Br
Review №46

The work was done quickly, and Frank at the counter was polite, efficent, and great to work with. A good experience.

Ed
Review №47

Excellent service. Made an appointment and my shattered phone back was replaced in 30 minutes. Reasonable priced. I would go there again.

Co
Review №48

Wish I could give them 10 stars Great value great service and fast turn around times I’ve been coming here for years and they’ve never let me down would definitely recommend to anybody with phone issues

El
Review №49

My experience was very good. The representative was very friendly and helpful. I needed the top screen replace and he managed to put it on perfect. In my past visits the screen isnt or does not have a right fit making it very difficult to text because the letters on the edge such as p l o and 0 have to be pressed so hard that the phone slips out of my hand causing the screen to crack. I am very happy to say that this representative put it on perfect! Thank you very much.

Sa
Review №50

We needed to get my daughter’s screen replaced on her phone, so I called around to a bunch of places in the area. CPR Cell Phone Repair (Simi Valley) was the only place that had the screen in stock, and they were less expensive than everyone else.Frank scheduled us for a same day appointment. He was friendly, fast, and incredibly professional. We will definitely be back!

Za
Review №51

Came in on short notice to repair one of my employees phones while he was working. Frank there was a champ. He took a phone that had been run over by a tractor tire, was what I had thought to be beyond repair, and fixed it valiantly for a fair price. Would highly recommend going here if you have a busted phone. Shout out to Frank and co for doing a great job👍

Cr
Review №52

Came in to replace a cracked screen protector. Since I bought it from CPR I got it replaced for only $10! And it took less than 5 minutes. Thank you again! Nice and friendly employees as well.

Ja
Review №53

Had a cracked iPhone 6 screen. They fixed it within 40min! Great customer service and fair pricing. I will be back if this ever happens again.

As
Review №54

Had my screen protector replaced. Service was quick and up to expectations. Very happy with the results. Will be going back if I ever need another replacement. Thank you!! :)

Ke
Review №55

Everyone that works here is amazing. I have the privilege of having children that enjoy breaking every smart device I own. They have worked with me and fixed everything that I have taken to them. They are nice, to the point and they actually enjoy their job and helping people fix their devices. I send everyone here and I will always send them here. They back their work and do whatever it takes to make sure that the customer is happy .

ge
Review №56

I had a new battery put in an I-Pad. When I called to ask about the service I asked about what kind of battery they used. I didn’t get a straight answer. That should have told me not to have them replace the battery. The cost was about a third the cost of a new I-Pad, $129 which seemed ok since other then the battery the I-Pad was fine. I have two I-Pads. My second I-Pad is older and has the original battery. The battery life of the replacement is less then half that of the old I-Pad. For the cost I expected a battery equivalent to the original. I didn’t get that. Yes the people are nice and good to work with, just don’t have them replace a battery. Well it turns out that they really do have a good warranty as well as great customer support. They corrected the problem without a question. Their after sales service is fantastic.

Bo
Review №57

Prompt, courteous, very helpful and CHEAP. Very glad I went there.

As
Review №58

They were able to figure the problem with my phone. They fixed it fast within the hour. I would recommend their service to anyone.

Ol
Review №59

Reallly good and fast!

st
Review №60

Absolutely great. The service from the backroom tech was fantastic with the quality of work and the gentleman at the front counter was professional, nice and informative. The price for my repair was reasonable as well. Get your repairs done by then.They fixed my IPhone 6Plus.

Ch
Review №61

So nice and helpful, friendly great service! Definitely will go there again and recommend it!

Mi
Review №62

Had to wait a week for my parts, once they came in service was really quick, Im satisfied.

Co
Review №63

A rep named Manny helped me out with my phone because it wasnt charging. I was shocked to see how fast he fixed it and how helpful he was. Took the phone into the back for not even a minute and came back with it fixed. I appreciate this place a lot and I recommend everyone to come here with any electronic device troubles they may be having. Thank you CPR!

Mi
Review №64

Quick TurnaroundGood honest Service.No issues to report.Fixed my lightning port issue and added a new screen protector.Will continue to recommend this location to my Family and Friends

Do
Review №65

They saved the day and fixed my daughter phone!! Thank you

Na
Review №66

This place is great. They are friendly and have affordable prices. I was always greeted nicely and my questions where always answered. Third time going here. Def recommend

Mo
Review №67

My charger broke and got stuck in my phone. Battery was dying and the apple store was running a 3+ day wait in the age of coronavirus. So, I went here and it was fixed in an hour for $49. 👍

Ma
Review №68

CPR on first street in Simi was great. I was in and out in minutes and they more than honored my warranty, I received an upgrade because my replacement type was out of stock.

bo
Review №69

Been here 2 times first time they replaced screen but couldnt repair phone (fell off a car and then got ran over by another car) they just charged me for screen (more then fair). Second time they told me it would be 2 hours to put a new screen on my S8 plus ....45 minutes later phone was finished. Great service polite and friendly. Plus they give you lifetime warranty - which other places doesnt do. Highly recommend

Om
Review №70

I will ALWAYS take my business to CPR. Frank was a HUGE help and gave me great prices and he is extremely attentive and kind. This place rocks!!

TM
Review №71

Definitely the cheapest place around to get a repair, but after telling me my glass will be in in 5 days, they forgot to call to let me know they werent even able to get the part, I wish I spent the extra $70 and didnt wait a week without my work phone to be told they cant help

Ge
Review №72

Very professional service and quick, I liked the fact that we could apply the $49 towards a used phone. I also appreciated being able to submit a request online before going to the store.

Pa
Review №73

Angel and Many, very helpful. Very knowledgeable. Easy to work with.

Pa
Review №74

Best phone repairs, been there twice abs both amazong service would highly recommend

Ro
Review №75

Customer service was amazing! Sam tried multiple things to make sure that my phone got fixed and even after spending lots of time trying to figure out the problem was willing to let me go free of charge if nothing worked. He ended up fixing the problem! He replaced my battery and charging port for only $97!! Such a nice guy who knows what hes talking about.

St
Review №76

Angel & Manny were very helpful & informative went in for screen repair. They did perfect job, was not disappointed 👍🏼

Tr
Review №77

Very friendly staff (Angel & Manny) Quality Service and Good Prices

St
Review №78

Best and cheapest place to get your phone fixed. The guys there were so nice and helpful!

Le
Review №79

To keep this short and sweet, the guys were awesome. I had a cracked phone screen that was so damaged, that the display was distorted and non usable. I walked in and not more than 20 minutes later and for a pretty good price, my phone was restored in mint condition. Thanks so much guys for helping me out on such short notice and for the great customer service

Th
Review №80

Great place to get your phone fixed had a cracked screen an they got me in an out in less then a hour Angel & Manny Had Great customer Service will definitely will come back an Recommend

Zh
Review №81

Feel like put bad food into your mouth. When I drop the phone for battery issue, they told me the replace the battery will fix the issue, and it is under their warranty ( I replaced the battery a month ago). This is great! however, when I went to pick up my phone, they told me that my touch screen does not work. It was working when I dropped it off. so I have to pay even more for them to fix the touch screen issue. This tasted like a bad food in my mouth, and I have to swallow it.

Ll
Review №82

Frank was extremely professional and provided great service.

Ch
Review №83

Good friendly place. I would recommend them. Did what I needed in the time frame they gave me

Do
Review №84

Great serviceFixed my phone in 2 hrs.Reasonable prices

Ro
Review №85

Great experience I got my iPhone 6s repaired along with my iPad Air for the cheapest price. I shopped around they were the cheapest and quickest turn around. Super friendly staff. Had many accessories to choose from.

Br
Review №86

Helpful, knowledgeable, and professional. Makes me reconsider buying new devices when the quality of used devices is so high there.

De
Review №87

Thank you, Walter and all. These days, it is such a relief to find someone who is interested in honoring their word and serving my needs. Thank you for your work, your prompt service and excellent prices.

Ma
Review №88

Great job guys. I highly recommend your work. And thats all I have to say. I will come back soon. And recommend it to someone.

El
Review №89

Great service

Ch
Review №90

My phone fell this morning and I couldnt see anything on it anymore. I called to get a quote and was relieved to hear it was most likely just the screen that had to be fixed. Went in and in under 30 minutes my phone was looking like new! Quick and friendly service.

R
Review №91

Glass replaced in an hour or so. Works as advertised. Hopefully I won’t need to come back to do this work again. But I probably will.

Ba
Review №92

Omar & Angel were great. Thank you.

Na
Review №93

Staff was friendly and knowledgable about repairs and products. Repair took only 15 minutes..

Je
Review №94

Fast Service; friendly staff; reasonably priced

Br
Review №95

DO NOT GO HERE. Brought my iphone in for a screen. They checked the charging port for “free”. They said it needed a charging port and would only take a half hour to do. After having it for 2 days and was told they got a “defective” batch of ports I had them put the old one back in. And it no longer worked.Took it to apple and the said the motherboard was broken. I had to buy a new phone. Turns out most places don’t want to do them because of thisWent back and they said it worked when I left and there was nothing they would do.

Ch
Review №96

Fast, Friendly, Knowledgeable, & Fair Price! Great Customer Service! Thank You!

Br
Review №97

These guys are always 5 stars!!

Je
Review №98

Woke up and phone on charger didnt go on went in and said my model might take a few days to get any parts but as we were talking the gentlement behind the counter had my phone and pushed the on button for what i thougth was a long time and lo and behold it started up just along time to re-boot no charge good people

Pa
Review №99

Excellent work, they fix things perfect. And they quoted the lowest prices for my phone. Work was completed in about 2 hours. Love this place!

Do
Review №100

It was a very professional and friendly experience. I would recommend them wholeheartedly!

Information
38 Photos
100 Comments
4.6 Rating
  • Address:2090 First St Suite C, Simi Valley, CA 93065, United States
  • Site:https://cellphonerepair.com/simi-valley-ca/
  • Phone:+1 805-251-1111
Categories
  • Electronics repair shop
  • Cell phone store
  • Computer repair service
  • Electronics store
  • Mobile phone repair shop
  • Screen repair service
Working hours
  • Monday:Closed
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:Closed
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
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