Perfect work, great value. So good that I even drove out of my way to come to them. Its a well managed shop with skilled mechanics. I have a 1994 small pickup and they are willing to find the parts. Their underside oil-spray for rust protection is the best Ive found.
Great service, outstanding honesty, fair prices. I originally was interested in trading my truck for another truck on the lot that needed work. The staff was completely up front and honest about the work that was needed and they offered me a very fair trade on my truck. After talking about the truck’s condition I decided that it was more work than I wanted to do but they still bought my truck out right and wrote me a check that evening. Highly recommend this place and will be back to buy another truck in the future.
Village Motors has been a pleasure to do business with. They are flexible with their scheduling options. Service estimates have come back in line with initial. They offer loaner cars, with a busy schedule, is extremely helpful. Cant say enough about my experiences with everyone at Village Motors, they have been above and beyond. Glad to be able to do business locally!
Highly recommend the service and sales crew for the overall car buying and ownership experience . Recently had an unusual mechanical problem that you would just not expect 7 months into ownership on a 4 year old car and although the business had absolutely no legal obligation to step up and address the issue- that is exactly what happened and to my complete satisfaction . Only in small town Maine I might add!
Have been going to Village for a long time. In my experience, they are ALWAYS excellent in communicating with me, open and honest about anything going on with my car. They’ve also been exceptionally quick in terms of getting my car back on the road. Depending on what a car needs, prices of course can widely vary, but at no point has Village presented me with a bill I’ve found too expensive for the work they’ve performed, especially given the quality. I’d recommend Village to anybody looking for quality work done on their automobile, I’ve never once been let down.
I brought both of our Honda Civics here for inspection after having a coworker recommend Village Motors! The front desk lady was super kind and the work done on our cars was quick and efficient! I will certainly continue to bring my cars here for the work they need as long as Im in the area! Thank you guys for getting our cars safely back on the road!
Excellent service! My vehicle was taken right away and expertly repaired. Excellent communication and friendly staff! I highly recommend Village Motors.
I have been having my cars serviced at Village Motors for twenty years. My vehicles are fixed the first time every time. I have never had to bring them back for work not done. The people are extremely friendly, knowledgeable and helpful. They have also been very responsive to my concerns and I am grateful for that. If you want quality work done on your vehicle, at an extremely fair price, go to Village Motors. You won’t be sorry!
Drove 3 hours to look at a vehicle. Called in advance, and they failed to mention it needed repairs. After a couple weeks of me calling and inquiring as to the status and being told different stories, Im finally told it was sold during a period when I was told that it was there, and the dealership was closed due to COVID.
This was my first visit and my last! I bought a used cargo 2 months ago which I have been happy with. It took several phone calls and they found what I was looking for, and we settled on a price. Now the fun begins....initially I was was going to trade my current van, but was able to sell it the day before I was scheduled to pick up the new one. My wife and I drove the three hours and along the way I phoned to let them know I was not trading anything, nor was I financing so I asked the sales guy if they would take $100.00 off since this sale was going to be simplified A quick answer of NO came over the speaker! I felt obligated at that point so we continued on even though my wife said I dont like that guy! We arrived, took the van for a ride and made the purchase. At that time I noticed there was no spare tire and the sales guy says when was the last time you had a flat? and they dont usually come with a spare. Another identical van on the lot HAD a spare and it was put on the van I just purchased. Also, dealer kindly installed 4 pads and rotors and when I got home I discovered the E brake did not work. Dont you think it should have been checked by the mechanic who installed the pads and rotors?? After a phone call they were nice enough to allow me to go to a local garage (remember I live three hours away) which they kindly paid for. My biggest issue is after a major purchase of $23,000 not one follow up phone call! Service, appreciation for business.....poor!!!
Village Motors staff are always courteous and take time to explain required repairs. All workmanship is top notch. And they don’t try to do extra work just to charge you more. I have always found them to be honest and trustworthy. I would recommend Village Motors to anyone looking for a honest hard working mechanic.
I called asking about a test drive. Dan had my car pulled out and warmed for me when I got there.Very easy trade in process.
Phil and the entire staff at Village Motors are wonderful. Always honest and fair, and convenient! They give me a loaner every time so I’m not scrambling to figure out how I’m getting to work.
We found our car, there, today and very pleased. I was extremely confused, nervous & worried about buying a car and Andy, put my husband and myself, right at ease. My husband was pleased, also and hes very picky. Dan, also, helped me with the financial part, which Im very bad at and so I could understand easily. As senior citizens we are always concerned about being scammed. Dont think anyone has to worry when they go to Village Motors. We recommend them highly.
Andy was great to work with and went the extra mile to tie up a few loose ends. A positive and smooth car buying experience! Also, we dont feel like were on our own if something occurs.
Fair prices,great inventory. See Dan,if he doesnt have it hell get for you. GREAT guy!
My girlfriend bought a car from Village Motors last year and she was able to purchase a nice little car for a reasonable price. Shes had a couple of relatively minor issues with the car, as one expects with a high mileage older model, but Village Motors has been there with very reasonable priced maintenance and replairs. Our experience has been nothing but positive.
Very skilled and intelligent service technicians. With friendly and professional team 👌
Im very unhappy with Village Motors. We heard such great things and we had a terrible experience. We had to call them more than once because they didnt get back to us. We sent them everything they asked for and they responded that they got our emails or gave us a call back stating they got it and they were working on it. We ended up going to another Dealership. They helped us right away and we had a car in less than 24rhs. Its been a week and we still have not received anything from anyone at Village Motors. Were very happy with the car and Dealership we went through instead. its too bad because now we will never try to buy a car from Village Motors after the terrible communication.
Amazing place!!! My wife and I will definitely be back.
I have had 2 great experiences with Dan at Village Motors. Easy process, friendly staff, and Ive been happy with both vehicles. I dont like to waste time going back and forth on pricing and financing - and typical car sales stunts - none of that here just simple and fair.
Bought my new Chevy pickup here and the attention to detail was impeccable. Everyone was very knowledgeable and extremely helpful during the process. The sales manager Dan even stayed late on a Saturday so I could pickup my truck since I was running behind. All in all a great experience and I would refer anyone to visit Village Motors if they are looking for a new vehicle.
I have purchased several vehicles from this dealer. The owner, the service manager, the lead sales guy, the front desk staff, and the shop guys have always delivered consistent, honest, conscientious service to me and my family. When I have had work done by their shop, the pricing has been competitive and the quality was top-notch. They have made loaners available to me when I could have been told to walk or get a rental. And I have never been charged document fees!I have recommended them to friends needing service and vehicles and have never been given a reason to change my mind. Village Motors, their owner, and their staff always deliver exemplary service. Thanks!
Very polite quick service great experience.
Brought my car in for inspection. Needed new tires. Brought it back with new tires. Technician looked at the new tires for 2 seconds and then they charged me for another inspection. When I questioned the owner John (who was also a classmate of mine 40 years ago) he said well we have to make money somehow..... Ridiculous. Never again....
I bought a 2017 Chevy Sliverado Z71 at a good price here at Village Motors. I went onto there website and saw the truck for a sale and was very interested. I called the dealership shortly afterwards but they were closed at the time so I left a voice mail. One of the owners of Village Motors called me back immediately and asked if Id like to test drive the truck. I test drove the truck and decided to purchase it. This was my first big purchase recently turning 21 at the time. A few days after purchasing the truck I noticed it started to shift hard and wasnt acting right. I notified Village Motors and Phil one of the owners took the truck right in a gave me a loaner while my truck got fixed. Phil called me every time he had an update on the truck. He had to bring it to the nearest Chevy dealership to get there opinion. Turned out to be a bad torque converter. The truck was fixed much faster then expected and I was able to get my truck back shortly after a week. I am thankful for what Village Motors and Phil did for me and Im overall very happy with my experience here. Highly Recommend. This all happened during the COVID-19 pandemic and they still prioritized my situation and helped me out full and through.
Had a great experience buying a used car at Village Motors for my daughter. It has been a few months since the purchase and the car which was a modestly priced Scion has performed flawlessly. Better yet was the way the entire staff treated us, it was a great experience with no stress or pressure. We will certainly be back and we will recommend to family, friends and clients.
Today I met the employees at Village Motors and I am very impressed.I have been a customer of a local technician for many years as well as my family and when that shop closed for business the hunt for a new shop became a requirement.I do the work on my vehicles because I enjoy doing it because I find a sense of accomplishment with the piece of Machinery that I drive every day to maintain it myself. That being said the technician found a side marker bulb that was out, and if I overlooked that I have no problem allowing somebody to repair that.Waiting area was very clean and comfortable.I look forward to doing business with them in the future and referring people to their business.Thanks!
I have nothing but positives to say about Village Motors. We were treated like family the moment we entered the front door. They suggested we test drive two different vehicles and ended up buying a Toyota Camry. Service has been friendly and professional. I highly recommend Village Motors.
Best car buying experience and they take quick but great care of all my service needs.
We bought a beautiful Ford F-150 about a month ago, April 20, 2019 Two weeks earlier my wife and I wanted to look at a GMC advertised on Facebook. Called and talked to s great salesman named Andy. He waited for us to drive down from South Portland. We arrived after the dealer closed, but he waited for us. We decided on the Ford instead. Been very pleased. They promptly helped us with a “chip” key problem. Will go back down for our next vehicle. Thank you
This is how service should be. Been coming here for service for a couple years now and am always treated right. Everything is explained clearly and Ive been shown exactly what is wrong on several occasions. They are honest and Ive been told when work doesnt need to be done (try getting that at a dealer). Ive even brought my own parts with no issues. I usually deal with Phil and hes very down to earth and knowledgeable. Detailer does a good job too. I havent purchased a car here but have a friend that did and she also had a good experience.
Misrepresenting a lower model as a higher class model and pricing it as such. Do your homework on the vehicle you are looking at before you sign anything.First and only experience with them. Maybe an isolated incident. Who knows....
Been using these guys for several years now. They will take the time to diagnose the problem, fix it, explain to you what the problem was and charge only a percentage of what a dealer would charge. Phil is a customer service oriented owner.
I recently bought my first real car here (as in, not a cheap 20 year old beater) and I have been happy with the whole process. I was a nervous wreck having never done any of this before and probably a difficult customer as a result, but everyone that I spoke to was nothing but kind, patient, and helpful. They stand by the quality of the vehicles they sell, and my friends and coworkers who have purchased cars through them all say the same.
I think I bought a lemon.....we will find out
Great service at a fair price.
The detail department new what i wanted without having the right words to even explain it....indescribably interpratated and confidentiality...blew my expectations that i didnt even know i desirvedAnd now i am forced to accept this reality.And i am not mad,.
Great team service is amazing
Great customer service
Outstanding service & support!
Very helpful
Honestly fair and friendly!
Great