My wife and I visited many dealerships and we always left feeling a little bit icky- because of the pandemic this is not a buyers market, there is little car availability and whatever cars there are sell fast. We would make appointments to see cars and the cars we went to view were often dirty, dented or clearly not well maintained- and the dealerships didn’t need to put in the effort because someone will buy the car as is. My wife has a very busy schedule and had limited time to visit dealerships. She’d call ahead and inquire about a car to see if it was worth it to go visit and see it in person. Often times the salesperson would give her the run around, “why don’t you come in and we can discuss pricing etc.” -Never giving her a direct answer over the phone. This was not the case with Mazda of South Burlington. When they heard that it would be hard for her to visit they offered to let me take the car for the day and drive it out for her to see. They were accommodating, flexible, and direct. All the cars we saw were clean, washed, and well maintained and you could tell that they take great care and pride in their inventory.Special shoutouts go to the staff of Mazda of South Burlington. It truly felt like a friends and family environment. We didn’t ever feel like someone was just trying to make a sale, they truly just wanted us to feel happy. We primarily worked with Eric, who has golden retriever energy and we love it. He is incredibly honest, helpful, positive, and all around a genuine person. Along with Eric we also got to interact with Laird, Chris and Inna. Each one of them was affable, attentive and a joy to work with. We happily recommend Mazda of South Burlington to anyone searching for a vehicle, their inventory is well cared for and their staff is brimming over with positivity and good vibes.-Marilyn & Ben

Everybody was extremely friendly and answered all my questions. They do not put any pressure on you to buy anything. They even stayed late to complete all the purchasing paperwork. I highly recommend this place to anybody looking for a car - new or used. Best time I have ever had buying a new car.

I would like to give 5 stars for the service here, but an issue came up that gives me hesitation. After dropping my vehicle off for an oil change I received a message with a link to a video from the technician who was doing the service work. The video showed the areas of concern and was quite informative. Then I received another message detailing the recommended work, and associated costs. I opted NOT to do the additional service work. However, the message has toggles next to each item for consideration, and it APPEARS that you need to check them off if you want that particular work done. I was wrong. All the items are default checked, and you need to deselect the work you do not want done. So, to make a long story longer, I mistakenly authorized for ALL the work to be done. A mistake that cost me a couple of thousand dollars. Next time I will speak directly to the service department after receiving a list of recommended work items. Just an FYI for anyone reading this.

We had an excellent experience here. The staff is absolutely amazing and will work hard to get you what you want, no matter the circumstances. Marissa and Celeste were absolutely great and treated us with much respect, this process was made very easy with them. Highly recommend!

I LOVE the people here. Every person I have ever dealt with, no matter what department, has been so polite and enthusiastic and happy. I would 100% recommend them for all of your vehicle needs. Plus I love my CX 30!

It was a very pleasant experience. They had our exact car on the lot and we could have driven it away that day. Laird, our salesperson was very knowledgeable about all the car features. Celeste the financing person found us an even better rate than I had explored the previous evening.No “hard sell” tactics. I did not have a trade in and in this market one pays list.

From A-to-Z, whatever you need, the people at Mazda in Shelburne are happy to do what it takes to impress. Went in for an oil change ended up needing a Full brake job including rotors. Although I was expecting to have to do this soon I wasn’t really prepared to do it that day but they gave me such a great discount that I couldn’t refuse. The icing on the cake was how quickly they were able to accomplish everything. I believe I was in and out of there in just under two hours. With all of that being done that’s pretty amazing. I highly recommend them for all your Mazda needs.

I had such a wonderful Experience at Mazda. One thing that I loved was they work as a team. Laird was my main sales man, but Marissa is the one who helped with the Delivery! The first time I came in Laird was busy but Ryan was extremely helpful! When you walk into the dealership You can just feel the positive environment they have there. When Chris came over to finalize everything I was happy to tell him how great he is doing with his sales team. I havent seen such a great team in a long time in a dealership. Highly recommend going through Mazda. I love my Mazda In general but it is so much better knowing it came from a dealership that is a team, helpful, and also caring for their customers. My biggest thing that I appreciated the most was how Laird came and brought the papers to my work that had to be sign. I work 12 hour shifts and getting time off is hard, but Mazda was patient and helpful in all the ways they could be! highly recommended. I promise you will not regret!

Excellent service department. Sent a video showing what was wrong, where water was coming in and explaining how they would fix it. Awesome idea Ive never seen anywhere else. Professional staff especially the gentleman that helped me.These guys way exceeded my expectations. Very impressed.

I was pleased and impressed with my service at South Burlington Mazda yesterday. I arrived a few minutes late because I had mixed up the location and she assured me that was no problem and they got me right in. My granddaughter and I completed lots of puzzles available in the waiting area while I awaiting my tire changeover.

I came in with a few issues. While in the waiting room I was sent a text message to a link. The video attached to the link was of my car and the technician walking me through all the issues he had found. I thought it was amazing! I was finally being shown car parts that I have heard over and over but you nod your head and act like you know what theyre saying. This time I KNEW WHAT HE WAS SAYING! Then Shawna came over with a break down of the cost. So reasonable AND was able to make it a little less expensive somehow. They work WITH you and break it down as if theyre teaching a class. Best experience Ive had getting my car serviced...EVER! Thank you!

Phenomenal experience! We had so much fun! They were honest, let us spend our time looking at vehicles and didn’t push anything higher end. They were focused on what would actually be the best fit for us! This was huge because we just came from a different dealership and I had to ask multiple times to get my own keys back after they evaluated my trade-in. These guys gave me my keys back right after they were done looking at my truck. They gave me a very good and reasonable offer on my trade in and worked with us regarding the value / price. They were very down to earth, not scripted. They let us take time together alone to discuss what we wanted and didn’t push. They waited until we were ready which was huge! We seriously enjoyed our time there and they made it a great experience. I have never been to a dealership where the employees have that kind of character. Eric, the person we worked with was amazing and the General Manager, Chris was also just as great to deal with. We highly recommend these guys!

I had a very pleasant experience purchasing my new Mazda. Eric was friendly and knowledgeable. Chris was nice and honest and helped me greatly in this purchase. Thank you guys very much!

Great place to get a Mazda! Laird is outstanding salesman, super friendly, transparent, and treats you like a friend. His supporting cast were equally great. Celeste and Sean made a good package work, kudos to them. The CX 30 speaks for itself highly competitive in its class, its looks, additional standard equipment over the competition and price makes it an easy choice .Stop by you can’t go wrong.

Eric and his team were incredibly helpful and professional. I drove two hours to make my first dealership purchase here and it was totally worth it. Eric had everything ready once I arrived, all I had to do was sign. Made the purchase easy, not an all day process like other dealerships.

1st time buyer as I live 2.5 hours away but worth every minute. Got an AWESOME deal on a truck I have been researching for months ! Pretty much negotiated the whole deal via text and phone calls. Tom was great at keeping me informed. Chris worked some magic with the numbers and made it all work out and Celeste got me a lower financing rate than my own credit union. Great experience. Will definitely tell family and friends its worth the scenic drive to Burlington to deal with these people!! They were honest and friendly and got me the deal they promised. Thank you very much Tom, Chris and Celeste !!!!

These folks were so incredibly helpful, patient, and pleasant to deal with. Being busy it is sometime difficult for me to find quality shopping time. They were there and made things work to more than my satisfaction! Together as a team they made things work, from getting me the exact color and model I wanted to remote designing of docs. Highly recommend their performance and personality.And yes I love my car!

The team here was fantastic! Very welcoming and personable. I never felt pressured to buy. They were happy to answer all my questions as well as make sure all the information they had to give was clear and accurate. I would absolutely recommend these folks to anyone seeking out a new or used vehicle. Thank you South Burlington Mazda team!

I wanted to take a moment to thank Sales person Eric for what I would call one of my best car buying experiences ever. He was extremely knowledgeable on just about every feature. Thats nothing short of amazing with how many features these new cars have! Ill also add if he didnt know something, he didnt make up an answer which is huge to me.If you are in the market for a new car and you dont know exactly what you want, stop in and see Eric at SB Mazda. He will toss you some keys and help you find what you need!This is a ZERO pressure dealership.

I had a WONDERFUL experience at South Burlington Mazda yesterday (6/30/21)! Chris, Celeste, and Eric made the process of buying a car an easy, relaxed, and enjoyable one. From the family-feel of the dealerships atmosphere, to the laughs, to their commitment in working with the customer rather than only being focused on the sale - it was something I hadnt experienced before at any other dealership. I never felt pressured, pushed, or talked into anything. They worked within my boundaries and never stuck a toe out of them :) I will be back in the future and I HIGHLY recommend going to them if you are in need of a car. Ive never owned a Mazda before nor have I ever felt like a car was completely meant for me until I walked into the doors of South Burlington Mazda and left with my new car. I am very pleased with my experience from beginning to end! Not to mention I absolutely LOVE my new car! No regrets!

Thanks to everyone at South Burlington Mazda! Just bought vehicle of my dreams with the best customer service. Fast, friendly, and easy highly reccomend anyone purchasing a vehicle to do so there!

I actually had a great experience with South Burlington Mazda Service Dept. Kyle was very personable and kept me appraised of the status of my repair service. They were able to perform my oil change service within that one appointment, while I waited-1 1/2 hours. However, an issue with my brakes required a follow-up visit with good news that the repair would be covered under warranty. I am actually glad they are located closer than my other dealership because it saves valuable driving time & gas to get service performed on my Mazda CX-3. Win-win!

Hands-down the best car buying experience Ive ever had. No high-pressure vibes here, just a solid team of super helpful people. Tom Erickson in particular is a stand-up salesman and made the process totally painless.

Very timely to get me in for service appointment. Issue was addressed and taken care of right away. Friendliest and most professional staff that I have encountered at a car dealership. Definitely have earned my business and will use this dealership when I’m in the market for a new vehicle.

Laird was great! Pricing was fair, my whole transaction was very smooth and easy. Laird was very knowledgeable about Mazda and all the cars features, he made the buying experience fun. Very happy with my CX-5!

Our experience at South Burlington Mazda was exemplary. This contrasts with our experience in THREE other Mazda dealers (where we met sloth, indifference, lack of knowledge, and, even, stupidity). Refreshing, indeed--and they had the model we wanted (which we bought). The place was tidy, friendly, welcoming, and instantly we felt we would be treated as if we mattered, like the mature, responsible adults we are. Our salesperson, Marissa, was just swell: patient, careful, friendly, competent, and blessed with a sense of humor. Mr Olsen the manager and his wife (bookkeeper) took the time to make things clear, respond to our questions; they even had time for word play and jokes. For once, we found car-buying a pleasure, not a chore, and we look forward to service in the same mode. BRAVO ! ! !

Great service experience with my recently purchased and registered 2007 Miyata, from known repair needs to brakes and tires to state inspection. Very helpful with scheduling all that on several days that worked for me. The service team was friendly and easy to work with

It was my second time purchasing my car from South Burlington Mazda. Great customer service with knowledgeable employees. Shout out to Laird Stanard ! Laird had been very helpful, knowledgeable and he quickly responded to all the questions I had. Also thank you Celeste and Chris! Highly recommend coming here to buy your car!

The Mazda service department is courteous, efficient and serves their customers in the most accommodating way they can. I highly recommend them.

They took precautions with this virus, the employees all wore mask. And took a video of my car underneath to show me what was wrong with my van. They were all nice and even helped me with my phone. Showed me that my tires were really bad, and needed 4 new tires, plus showed me on video what my brakes looked like and why they didnt pass inspection, so need to replace all my brakes. wasnt too happy about that but I know it needed to be done. For me and my grandkids safety.

Very prompt and friendly service. I highly recommend.

It was a very welcoming and clean area that supplied its customers with snacks while they are waiting on there vehicles. My first experience was great because they were very respectful and told me anything I needed to know before getting car worked on.

Great experience! The thought of going to a dealership always stresses me out but the atmosphere there is very easy going. Laird was easy to talk to and very helpful with all the questions i had.

Excellent experience! Marissa is knowledgeable and friendly. Will definitely return for our next car.

Had my oil changed recently and it was quick and painless. The service rep. was very friendly and my car was left just outside the door after they were done. It was only a oil change, but with a friendly efficient staff, what more could you ask for in a service?

Recently purchased a 21 CX-9 from this dealership. It was the most laid back experience I have had at a dealership. They went out of their way to find exactly what we were looking for. They also delivered the vehicle to our house for a test drive. We will definitely be upgrading our other Mazda here when the time comes.

Quick and easy to purchase a vehicle. Staff were knowledgeable and quick to respond.

Had a great experience buying my new CX-5 at South Burlington Mazda. From start to finish it was easy and stress free. Eric was very helpful through the whole process. I would recommend anyone looking to buy a Mazda to check out South Burlington Mazda!

Best dealership and service center environment Ive been to. Plus they sell Mazdas, its a win win

My fob was dead and I forgot to ask for a replacement battery when I went in for an oil change, but when I got home and out of habit hit the lock button, they had already changed it! Thats excellent customer service. Always a pleasure to take my car here.

I would just like to think Laird and everyone that helped me yesterday! They all are so helpful and informative and passionate making sure I picked the car that was best for me! I would like to think you guys so much for everything and staying late to help me!! This is a great location to purchase a car or leases!!

I sent two messages via the Mazda website and after a week got no reply. I called them directly, talked with someone, was promised a call back. Another week went by, no return call. I contacted them AGAIN to set my appointment and get some touch up paint. When I arrived for the appointment a week later they didnt have the paint so they sent it to me at no cost for my trouble (hence, why this is not a one star review).A few weeks after my appointment I opened my hatch to find a part just lying there, somehow left from the appointment. I sent this pic and a (third) message through the Mazda site. Yup, you guessed it, no reply.Its hard to do businesses with (let alone rely on) any company that doesnt communicate with you. Especially when they leave mystery parts uninstalled in your vehicle.

Much better than my last experiences under the new management. The new staff member at the front desk was more friendly and gave me an accurate estimate on how long my service would take :). I highly appreciate good communication skills while Im waiting for a time consuming task.

Excellent customer service & good selection of inventory. Laird is great to work with!

The staff at Burlington Mazda have always been very friendly and accommodating. The service department is fast and efficient. If I’ve had questions after my appointment they have gotten someone to help me.

Great customer service! Loved the video from the tech explaining and showing relevant information regarding my car.

Friendly staff. Went above and beyond to make the sale for our budget. Very accomodating. Feel they looked out for us as customers. Love our car thanks so much Chris and Celeste.

I had the best experience here! Tom helped me get the exact car I wanted. They even got the exact color that I wanted. This was one of the best experiences that I have had. They truly have a customer first philosophy!!! Im thankful and I absolutely love my new car!!!!

I am so happy with my Mazda3 Hatchback! Thank you to Eric and the South Burlington Mazda Team. Your first stomper service is wonderful. I felt so welcomed every time I stopped in!

Ryan was so great to work with, he made the process easy and was so nice to chat with!

Great welcoming staff. Let me try out all the cars and were very receptive to my needs. Would recommend buying a car here.

Walking into South Burlington Mazda I was greeted by a friendly, knowledgeable staff. No pressure sales made my car shopping experience enjoyable. They went out of their way to get me into my desired car and a more than fair price on my trade in. Thank you all for your wonderful customer service!

Work done on time at agreed upon price. Nice folks to deal with.

Thank you South Burlington Mazda for keeping my car in top running condition...Very nice waiting room and friendly atmosphere.Keep up the great work.John

I have a really big deal on used Hyundai Sonata I purchased two years ago from this location. It has been easy and hassel-free to cash in on the free maintenance and state inspection stickers. The price for repairs is reasonable. The service department has some people who clearly communicate and arent looking to drag the last dollar out of their customers.

While I was in the process with them trying to figure out how to fit an extended warranty and tires all into my price point was very stressful, but Tom always called me to give me updates and he always tried to make sure I was happy. When Tom told Chris the head manager I believe all the details Chris called me, and said if you get the extended warranty we will give you the tires. I was very happy and pleased knowing that they all wanted to help me anyway possible. That day I picked my car up and couldnt be happier, but for some reason the low air tire warning light came on. I couldnt call Mazda because it was already after closing hours, but the next day Tom called me and wanted to see how everything was going and told him about the low air tire warning light kept on coming on even after putting air in the tire. Tom told me to come back to Mazda and drop the car off and we will lend you a vehicle until we can figure this out. I do have faith they will help anyway possible, and they truly do care about their customers. Hopefully I dont have to change this at a later point but only time will tell. Thank you again Tom for all your hard work and always trying to figure out away to make everything work. This has definitely has been life changing for me and you guys made this happen.

I took my Subaru here and got exceptional customer service from the whole team, but specifically Kyle. He gave me updates about my car, worked with me to get a loaner car, and was really nice. I had a very good experience here!

Fast prompt service. Thanks for being so amazing.

Whole experience was great. I was able to get the car I wanted and I was able to get it done quickly and on short notice. But everyone was very flexible and helped me thru the process, answering all of my questions along the way. I felt comfortable the whole time. I thought buying a car during the pandemic would be stressful and difficult but the staff here made it so easy!

Nice new Mazda Dealership in South Burlington, VT. Convenient location. Super friendly staff. Expedient regularly scheduled maintenance for 60k 2018 Mazda CX-5. Will return.

My experience with South Burlington Mazda is unique, I think, in that I actually purchased a vehicle from several states away! They had the exact vehicle I had been looking for (transmission, year, mileage, color, price, etc...). Id never purchased a vehicle in this manner before and it was honestly a bit stressful on my end, but the team at SB Mazda overall did a good job of being attentive and valuing my business - even from several states away. I even received their local membership and service coupons in the mail. I would recommend them to anyone hoping to find the right vehicle both locally and even a bit further out.

Eric was fantastic and really helped me understand my options. I am really pleased I chose to buy from South Burlington Mazda and can’t recommend Eric and the team enough. Thanks for the sweet ride!

We had such an amazing experience purchasing our cx 9. Tom, was very nice, laid back and there was no pressure what do ever. All employees were super friendly and the overall atmosphere was of no stress!I highly recommend this dealership and also Tom!

It was nice experience and easy to buy a car with South Burlington Mazda thanks to Eric

I love my new Mazda3, great deal on the trade in, friendly customer service. Eric Dow was very helpful and professional through the whole process.

Super friendly staff, quick service, and good waiting room

By far the most straightforward car buying experience weve ever had. Tom and Chris were just great. Would definitely recommend.

Everyone here is really great - flexible, patient, understanding. Always trust they are telling it straight & not upselling. Really awesome place for service - nice waiting area w/ coffee & WiFi!

If you are looking for a new car or suv? You need to stop buy and check out the expert sales staff at south Burlington mazda. From the general manager to all the wonderful sales people. Laird thanks. Best vehicle I have ever had and they made it painless and zero pressure.

Superb service and very pleasant and helpful staff.

Very professional, friendly and caring in the service department esp. Kyle and Charlie. Keep up the great job.

Loved the way my service was handled, very detailed, and the correspondence with me on my vehicles condition was very timely, friendly and professional! Thanks again guys for all you do to keep us on the road and driving safe!!!

SB Mazda was able to get everything done I asked quickly and found a few things that needed to be fixed too. They now have videos of your car to show you whats wrong, which is helpful.

I had a great experience with my purchase. I ordered a vehicle and I’m very happy with how smooth the process went and how accommodating the dealership is. Laird Stanard was great to work with so I highly recommend him and the dealership.

Kyle and the crew really took care of my NB Miata!! Super friendly and easy to communicate with. Highly recommended!!

Super nice and fixed my flat tire easily!

South Burlington Mazda exceeded all of my car buying expectations. From my sales guru, Tom, walking the lot with me, talking with me, and listening to what I REALLY wanted; to Celeste working her magic in financing, and making all the dollar signs line up to get me in the car of my dreams. Thank you all so much. I highly recommend South Burlington Mazda and go see Tom!!!! :-D

Friendly people, good service.

Great service good people wouldnt hesitate to buy another car from them all they wanted to do is make sure I was happy with what I bought Hurricane Chris are great guys recommend it to anybody

I had contacted them through fb messenger and he contacted me back really fast we had some issues with documents going through properly or the banks not excepting certain ones and then thought bank statement was going to work out and had to drive 1.22 mins back home to grab another paperwork but got it all sorted out and I was able to drive away same day with my new van I love it so much ❤

Eric was incredibly helpful, transparent and personable. The team negotiated fairly, met me more than halfway and I left feeling great about my decision to buy with absolutely zero pressure from Eric and the team. Thank you for the great experience!

Great purchasing experience; never any pressure to buy anything, just help/guidance trying to find the right car.

Everything was done and quickly and perfectly easy easy process

Laird was great easy to work with. He filled through and made sure we had everything we needed.

The worst car buying experience Ive ever had!I spent the entirety of this week working with the sales staff to purchase my dream car. I had bought a car from them previously and had a fantastic experience, so I was eager to return.I walked into the dealership knowing exactly what I wanted, and exactly how much I could spend on it. I offered a fair price for the vehicle, and scheduled an appointment to sign for it.I pulled into the store 2 days later to see that my dream car had been sold, and the sales staff-member that I had an appointment with, wasnt there. I was frustrated that they didnt communicate with me that the car had been sold ahead of time. Otherwise, I would have come in at my own convenience to look at other options. Instead, they wasted my time, and insulted me with lies.I gave the GM the opportunity to fix the situation privately by sending him an email explaining the situation. Despite everything, I also made a more than fair offer on a similar vehicle.Instead of addressing and apologizing for the mistakes he and his employees made, he listed excuses, wasted more of my time, and acted as though I knew nothing about car sales.At the very least, Auto Saver Max could have informed me that the car had been sold. Saving me a 4 hour drive to Vermont.I expected to be treated better seeing as I am a return customer. They are the definition of sleezy salesmen, quick sales come before good customer service.

Jan 30, 2021 -Called in, informed the sales team that we were interested in a new vehicle listed for sale on the website. We were told by two different salesmen that the vehicle was available for sale. We asked specifically over the phone whether the vehicle had ever been a part of any loan/rental service, or whether the vehicle had been driven by a dealership employee as a demo. They assured us that the car had not been used for either of those purposes and that it had less than 100 miles on it, accumulated from test drives. We got so far as settling on a sale price for the vehicle over the phone, which the general manager signed off on. They told us to make the 90 minute drive over from New Hampshire to finalize things, so we did.We walked in the door of the dealership to learn that the car was in fact NOT for sale, and that it was currently part of the dealerships loaner program with almost 2000 miles on it (the EXACT QUESTION we asked over the phone). Of course, the salesman Chris claimed that this was a mistake, and was all too happy to try to sell us a different car. Its my belief that this was a marketing ploy to try to get someone into the dealership on the final day of the month, despite knowing that that person had to drive 90 miles to get there!Lets give the dealership the benefit of the doubt for a second, and suppose that this was indeed a mistake. By my count, there are FOUR separate dealership employees who could have prevented this situation from happening. 1) The idiot who listed a LOANER CAR FOR SALE on the website (note, they have had an entire day to correct this mistake since we came in, and the car is still listed for sale. Watch out.); 2) The salesman Ryan, who we made initial phone contact with; 3) The salesman Chris, who we finalized a deal with over the phone; 4) The general manager Chris, who signed off on the deal. All four of these people had the chance to correct this mistake (if indeed it was a mistake... doubtful) before it even happened, but were too careless in their work to realize it.IF YOU DECIDE TO DO BUSINESS WITH SOUTH BURLINGTON MAZDA, TRIPLE TRIPLE TRIPLE CHECK THE DETAILS, as they sure dont. Hope they get their s*** together and you have a better experience than me.

Friendly, efficient service department. Best experience I’ve had in years.

Professional, friendly and efficient. Really appreciated the experience.

Very helpful salesman and dealership. They did all they could to make our experience easy.

Ryan was so fun to work with!

Ryan was very helpful and determined to get my wife and i in a good vehicle 24 hrs later im driving a 2017 gently used Mazda. Thanks Ryan

Eric was very helpful in what was my first time going through the process of getting a newer used car after years of driving around old Subarus. Entire staff helped me get into my nice new(ish) Chevy Malibu as quickly as possible! A couple people were even there after closing time to finalize my paperwork, really went above and beyond.

Marissa was great to work with - professional and accommodating. Great experience at South Burlington Mazda.

Hassle-free way to sell my car! I had planned on selling my car on Auto Trader. Instead I used the Kelley Blue Book instant offer button from Auto Trader which led me to a cash offer from Autosaver MAX in South Burlington. The process was simple and they bought my car in the Kelley Blue Book range I was looking for. Would recommend to others and would also do this again myself.

I believe I got a reasonably good deal on my new car, and was quite comfortable dealing with Ryan, the genl mgr and the finance mgr. I took a lot of time looking at financing options and they were very helpful and patient as I considered what was best for me.

Everyone at the South Burlington Mazda was very helpful and curteous. I would definitely recommend them to any car buyers

I agree 100 percent with the last review. HORRIBLE SERVICE . I Tried to buy a car I saw online. Contacted agent MIKE, whom got right back to me with my questions on a Thursday, and set up a call for Friday. He never called me Friday. I gave him the benefit of the doubt, waited and heard nothing until Monday. On Monday I asked a few questions and made a reasonable offer on the car. He said he had to talk to a manager another 24 hours goes by, On Tuesday he comes back with 500 off the price. I like the car, and say OK, but can they register it . He asks ME how much it costs to register, I answered and now its Wednesday afternoon and I still have waited for a call. You cant call him, his voicemail is full, you cant text, he doesnt get back to you, you cant speak to another rep because he started with you. The moral of the story? In 2 hours at another dealership I bought the same car, and its being delivered . I dont know if you didnt want or need my business... but I got the hint. I went elsewhere and was treated like my business was important.

We didn’t end up buying a car from them as we couldn’t find a used one that fit our needs however Tom Erickson was very helpful and very pleasant to deal with. I would definitely try them out if you are looking for used or new.

Great, personalized service! Highly recommend!

Great place! Super helpful staff! And super nice and fun to work with ! Would strongly recommend!