It was my first time ordering I was scared at first but I went ahead and ordered anyway best choice I ever made I love my costume I’m 220 and I got a size XXL in the Heartbreaker Nurse it hugs all my curves and it’s super pretty great quality and super comfortable to wear Definitely worth the price I will be ordering from here again thank you so much🙌😍😍😍

Shop here! Calvin and staff offered excellent customer service. I was on a deadline and needed a colonial costume fast and they helped me with sizes, accessories and good quality costumes. I will definitely be back for Halloween!

A diamond in the rough.... a small operation competing with the big players in the Costume industry.They have a large selection of costumes and accessories at great prices. Their customer service is unrivaled. They stand behind they product and service.All of this with a family feel.

Ordered TTCG102-Standard Demon Teeth $9.95 with $10 shipping. Was still $30-40 cheaper than most. Received in 2 days. They work perfectly. the trick is placing the mold against and over the teeth. very easy. if you dont get it right the first time, reheat and mold again. the water should be almost boiling.

Friendly helpful staff assisted me in fulfilling my twelve year old daughters dream. Thankful for the great and compassionate service. Plus lots to choose from for good prices.

Needed a last minute mask for Yelps Masquerade Ball. You can browse their catalog online and then call in to see if they have it in stock. If they do, you can pick it up within 10 minutes at their warehouse. Saves the shipping costs if you live local. And pricing is not bad too. Quality of the mask was really good. Its not one of those cheap ones you get from thrift stores.Will definitely keep this on my places to go if I need a last minute costume.

I called to order 2 costumes because I wanted to pick them up at the warehouse that day.I was told that I have to order online and if the order is placed before 2pm, they would be ready for same day pick up after 3pm.I placed the order before 2pm and waited for the email confirmation for pick up.So I waited, and waited, and waited and waited some more.I finally called the next day and cancelled my order.

Ordered 2 wrestler masks (1 green & 1 blue) online for a back to school event. Paid extra for 2 day shipping to make sure I had it in time. When I received it, the green was so poorly made that anyone with a normal size face would not be able to see out of both eye holes. The blue gives you to option to chose a color. I chose black. I received different product # in a childs size (black with a red cross --which by the way showed to be out of stock). The black one would have been great if it were the right size. You cannot try the mask on without removing the tag that is attached to it., which we did. Called customer service and explained the shipping error. They issued a return label and said they would issue a refund when they received it back. They did not offer to send the correct item, did not offer to credit the extra shipping we had paid, and the return label was for regular postal service. So I looked up the return policy to see what to expect and I saw that the product would be consider used and is not returnable because I had removed the tag. Called and spoke to Liz. Explained the situation. She was very polite but not at all helpful. Basically, she said I had ordered the wrong mask when I chose the color (even though the two items are made entirely different and have different item numbers). She said I could not return the product because I had removed the tag. When I asked to speak to a manager she said she was the Customer Service Manager. When I asked for her boss, they were not available and she was not allowed to give out their name. She was also not allowed to tell me who owned the company but said I could look it up on-line. The products were cheap so I expected them to be cheaply made. I order costumes all the time for a party business that I own. When I only need a costume for a single event, I dont need a high end costume and dont mind cheap. But I do expect to receive what I order and I do not expect to have my intelligence questioned. I will NEVER order from this company again and I would never recommend them to anyone else unless you are physically at their store to see the product you are purchasing.

Best place to get a last minute costume for your kids.

Wonderful! I like the material of costume and the staff are so kind! I really appreciate them since I am late to arrive here at the closing time on Friday, but they were so patient and gave me good choice, thanks!

Needed a kids 50s costume VERY fast. I dont live in California, but they had an overnight shipping option and it arrived overnight. They were responsive to my email and Im very pleased with the costume!

I was in desperate need of a costume last minute, and luckily was able to swing by here!Theres a huge selection at an affordable price compared to the major Halloween stores like party city and spirit!Even more of a plus finding a costume on sale! Cant beat that! =)During Halloween time, theres a bit of a long wait to try the costumes on since theres only one changing room. And theres a limit of 2 at a time. But everyone was friendly and helpful.

BS service. Paid for expedited shipping and my order was put on hold. My advice, find a more reputable business.

Avoid!! After returning the item they ignored my refund request until I contacted the customer service. Then I only received less than half of the refund.

Very upset with their return policy. I returned a Halloween costume early in October, never worn, everything brand new in packaging, and they did not give me a full refund. I had ordered 2 for my daughter and we kept the one that fit. I paid for return shipping (which is to be expected), but they also deducted money from my refund. Will never shop here again and will make sure I let everyone know of their unscrupulous policy.

I paid extra to receive my order within 5 days and didnt receive it!! I would give this company zero stars but the least it will allow me to give is 1 star

Who is the best person in which to speak about an unsatisfactory experience? I would rather not post in an open forum, but would like to speak with someone. Ive already contacted them via email. Thank you in advance

I looked up what I needed online and called to request an onsite pickup. I arrived about 30 minutes later and my costume was ready for pickup! So convenient !!

Online purchases only. The physical building is not open to the public.

Came in last minute for a Halloween costume. They had a great selection and crazy discounts on costumes with minor defects.

Great costumer service fair pricing

Great selection and pretty good quality

Great place for Costumes

Very Father Ahi EverythingI recommend that place