user
Puff N Stuff
1418 Spencer Highway E Suite E, South Houston, TX 77587, United States
Appearance
Puff N Stuff
Comments
Ca
Review β„–1

I love it here. Ive been going here as a kid and bow as an adult i get to buy all the neat stuff here! They always got something i need or must have!! Luv u guys! ✌🦊🀘

Li
Review β„–2

Locally owned. All things rock n roll. Darts. Tattoo supplies.

Ni
Review β„–3

Always a pleasure going in. Love the variety of items to purchase. Always a great place if you need to pick up a gift for the person who has it all

Be
Review β„–4

I love this place. The staff is so awesome!

Ka
Review β„–5

Zillah always welcomes me in and knows just what I want! I’m a regular customer here and I always hope to see her face when I come in! This is the only smoke shop I use. The owner is also super friendly!

Ja
Review β„–6

Always helpful staff great variety of items available.

Sp
Review β„–7

Young man in a hat working there was very rude. I was just coming in to browse and he acted like I needed to hurry and pick and get out. He had a severe attitude with me, very cold person. It was an hour before close. I’ll be shopping at one of the 3+ other smoke shops in Nac before even thinking of walking into puff n stuff again.

Cl
Review β„–8

I love the owner! Always welcoming and tries to help as much as she can. Go and visit them its always fun.

J
Review β„–9

Coming to this place was a great experience, the staff offer great service and offer advice on what to buy if youre not sure of what you need. Not to mention that the atmosphere is very nice and welcoming.

Ab
Review β„–10

I absolutely love it here!! My favorite place to get concert shirts! 10/10 would recommend!! And the service is awesome! Such friendly people!

Th
Review β„–11

Love this place very much.The workers are nice and helped me figure out what I wanted and gave me life advise as wellI love them all

Ti
Review β„–12

It use to be a great store but its not the same anymore and the day I went they had no A/C but hopefully they fix it up and get better

pe
Review β„–13

We have been customers for years ..its more like coming home now..We love Lisa Puff and all the employees that have been there for years πŸ™‹Great service and such cool stuff ..✌

Mo
Review β„–14

Great place, great vibes! I aways have fun when im here and all the employees are super nice.

Ja
Review β„–15

Love this place,once a customer always a friend more like family.

Ss
Review β„–16

The lady is very nice, she always makes me feel welcome and tries to help people out as much as she can ❀

Fr
Review β„–17

Went in just to look & the girl who helped me was very nice. She seemed to be new since i asked her for something & she didn’t know what I was talking about but she asked for help & managed to get what i needed. This place seems to be training their employees extremely well. Props to the owner for always having what I need!

Be
Review β„–18

I LOVE IT HERE! Lisa’s always helpful to people and sometimes you get food!!!

f
Review β„–19

This store is still great! Used to shop here for shirts in the 90s & I was taken back in time stopping in here. Except of course with the addition of hand sanitizer & masks.. which they did a great job of following guidelines.I cant wait to to go back.

Cl
Review β„–20

The lady who is there is really funny and mostly sarcastic, I love how they use the gate to keep track of who come in the store and uses sanitizer. Unlike most stores i feel comfortable not worrying about covid when entering their shop. Just like wine they aged well and its been 10 years and i havent had issues since.

Ko
Review β„–21

Theyre pretty rude. Last time I tried to spend money there I got to the door and a angry old lady demanded what I want. I said Id like to shop and without saying a word she shook her head no. I am now happy to never spend another dime there, after being a customer since probably the 90s. I see the angry old lady decided to act like covid is an excuse for rudeness but we all know that it isnt and using a pandemic as an excuse is really a sleazy low move. You keep on treating people that way, well spend money at a place that isnt over expensive and that is happy their customers spend money there

Im
Review β„–22

I remember coming to Puff n Stuff as a teen for my shirts. Its still is a go to place for shirts and they always have great service!

Ru
Review β„–23

I hear this place is better than Mega Lo Mart .... to good.... Gotta get hank to check it out.

Er
Review β„–24

Giving 1 star since negative stars aren’t allowed. Totally unprofessional and rude old lady that runs the place. Don’t waste your time here!!!!

Tk
Review β„–25

Always friendly staff, both 2 and 4 legged. I get a lot of my dart supplies here.

Io
Review β„–26

Has alot of good stuff and has nice stuff

Le
Review β„–27

It rocks always has always will thank you beta love my tattoo kit .sounds like money

De
Review β„–28

Went in for dart stuff and got a great deal. Thank you Lisa! You are a sweet heart!

St
Review β„–29

Ive been coming here since I was a kid in the 90s. My brothers would get band shirts and my dad would get pool items. Everyone who works there are the coolest most down to earth people you will ever meet. I definitely recommend shopping here if you like band shirts as well as the many other novelty items they sell here.

Po
Review β„–30

Just Rude! If you dont like selling the items you should quit, because if Im spending my money that I work for I dont care what your beliefs.

Ce
Review β„–31

I love this place!!! Great customer service and the owner is the nicest!!!❀️ When I worked at Eroz I’d recommend Puff lol☺️

ke
Review β„–32

The stuff in this shop is good, expect one of the workers is really mean and rude. I think she was the owner but I’m not sure. It was only my second time walking into the store and there’s a wall with masks on it, i didn’t see a sign saying not to touch the masks I pick up one of the masks and the lady yells β€œhey” at me and says I needed to be β€œeducated around here.” That lady should get some better people skills because I would like to come back to the shop to actually buy some products but that’s the only reason why. I’m sure any other worker would be better than her. I wish I didn’t want to go back there at all but I would like to get some products from there in the future. Just be careful of the wall with the masks on it near the front of the store or else some lady would yell and make a mean comment. She sits at a table at the front of the store beware of that lady. I know that this review isn’t gonna mean anything but at least you know that there is a worker who isn’t people friendly. I only gave this store three stars because of the products and variety it has not because of the customer experience.

Ka
Review β„–33

I found everything I wanted and things I didnt know I needed. While I appreciated the steps taken to keep everyone safe currently, it felt a bit draconian being let into a locked store and having to have the door unlocked for us to leave. Also being shadowed around the store was less than helpful and made us feel unwelcome and rushed to get out of the store. Not really up to par with our experiences there in the past. Hope this changes very soon.

Ke
Review β„–34

Never going to this place again. And as a local resident Ive gone here for products for many of years. Lady caught a attitude it seemed with me because I wanted to visually see the tattoos needles I was wanting to purchase. And she wouldnt let me in. Said because of the rain shes not open only open via sales threw the metal guard door. Very disappointed and I know losing one customer isnt gunna do anything. But I do know a lot of people and believe me the company just lost more than just me as a customer.

Co
Review β„–35

They have all kinds of things that are amazing from T-Shirts to incense and alot of love

We
Review β„–36

We went in to check out the Dart selection and was floored by all the choices and great prices. The staff was very helpful, informative and friendly. Great Store and Cool Stuff, go check it out!

YO
Review β„–37

Good vibes as soon as you walk in. Helpful and friendly staff. First time and wont be my last! See yall soon!!

Va
Review β„–38

Nice people there really helpfulness

Sa
Review β„–39

This place is amazing. Great service and fair prices. Love all the T-shirts. This is definitely going to be a regular place for me now. What is the age limit to apply for a job here?

Ho
Review β„–40

So much fun stuff to look at ie band t shirts, glass, darts, tattoo supplies. The staff was very friendly as always. One of my favorite places to take a look from time to time

Co
Review β„–41

This place is awesome. I got a really neato incense burner that has a golden moon and some golden stars on it, for around $4. And then all of their incense sticks are only 25 cents a piece, and they will give you a free zip lock bag to take your incense sticks home in, when you buy at least ten of them. And they have, about 60 different incense varieties, literally. The creativity in their hand made pipes is amazing. I saw some Squidward pieces, from that Spongebob show that I love. They also sell some really cool jewelry. Really happy about the fair prices of the incense sticks. A few years ago, I also got a really cool, fake tattoo sleeve from this location, it looked amazing, it just looked like I was wearing a piece of art on my arm that I could put on and take off whenever I wanted to. Ive also gotten some really sweet posters from this location before.

NO
Review β„–42

Kids who work here could care less about the shoppers... the owner is so sweet though she will offer discounts if you ask or bundle

Jo
Review β„–43

Great stock, friendly staff. Tattoo needles and disposable tubes at a decent price. Small stock of Intenze, Eternal, and Moms ink. Piercing needles and and hardware in stock. Pipes, shirts, and so much more. Best head shop in Pasadena.

Sa
Review β„–44

Ive been coming to this store for years! Even as a little kid wirh my grandmother who also loves this store as much as i do. I remember being little and watching the commercial come on all the time. My husband and i have been together for 6 years and i always told him about the store but we never went together. The day i took him he fell in love with yhe store also and the owner! Shes the nicest lady around we had a long conversation with her and a employee. she asked what i did for employment and once we talked about it she offered me a job...but i lived across town and turned it down.. also im living in the area again and down the street and was wondering if your still hiring :) keep on keeping on!!

Be
Review β„–45

I love this place, Ive been going here for the last 17 years... It never gets old, they always have new Merch. One of a kind!!!

Al
Review β„–46

Really cool staff. I just bought a container, and incense burner, and of course incense. And I got the incense free! Keep up the good work.

Do
Review β„–47

I love this place, been coming here for years. They have all your smoke needs, tshirts, posters, incense, darts,cleansing products...dang I feel like Im forgetting something well if you wanna find out if I did miss or just check out the things I did mention, then this is definitely the best place to do it❣

AN
Review β„–48

Love this smoke shop. Always have what I need.

Fe
Review β„–49

I really love this place, I have spend my money here and always end up satisfied. Good service by the way. I am currently looking for a job, this would be a great place to work at if I got a chance to.

Da
Review β„–50

Awesome. I love this place. Guy had no problem showing me any piece I was interested in. He was very helpful and friendly. Cool ass dude.....this is one of the best places in the South Houston area to get a piece from.

Th
Review β„–51

Awesome place for getting all your tshirts and tattooing equipment. Lisa is an awesome lady.

Cy
Review β„–52

It was great...the clerk was attentive and courteous...store was very clean...it was a nice shopping experience

fo
Review β„–53

Nice selection, fair prices, friendly service, and gave me a teacher discount on posters for my classroom.....thank you🀘

Ru
Review β„–54

Went in there for something and I was a little indecisive. Lady with the pink hair was hella patient with my picky self. She also complimented my gf on her eyelashes which made her happy. Overall great customer service and clean organized store!

Kr
Review β„–55

I will drive from Houston just to come here! Theyre nice, friendly & always have what my boyfriend needs for tattooing supplies! You have a loyal customer ! πŸ˜‡πŸ˜‡πŸ˜‡πŸ˜‡

Ev
Review β„–56

Few couple of good expensive, but one specific guy who works here tall and stocky with red hair is rude, dude flicked off my husband when simply went too buy swishers. Since that day we have not returned too this store. Very much like coming here but this dude vibe is just something els. All other works I much like πŸ€”

Al
Review β„–57

This place is like the Holy Grail of smoke shops in Pasadena to me. Lol. Always have the band shirts that Im looking for. Zippos, darts, tattoo parts and accessories, piercing accessories, smoke accessories and more. Ive been coming to this location since high school to get stuff. Its kinda ducked off but you cant miss it. Employees and owner are the most coolest and chill people you can ever met. I always have a great experience here.

Ky
Review β„–58

Meet with the owner Lisa, she was a real nice lady. Very nice shop with a wide selection of inventory. She bought some of our handmade water pipes and was a pleasure to do business with!

Br
Review β„–59

I feel like theyve lost a lot of inventory to theft. I say that because everytime I go in there, they literally follow us around like were criminals trying to steal something... Unfortunate. Makes me not want to go back.

Ra
Review β„–60

Super friendly staff and amazing pricing! Definitely found our go to kratom spot! πŸ‘

An
Review β„–61

Always stop by when Im in the area love all the weird stuff and the owners are kool

Ma
Review β„–62

This is a great head shop. Been going here for years.

we
Review β„–63

I startd goin to puff &stuff since they opened after Texas tapes & records closed ..

Re
Review β„–64

The employees are friendly and helpful. Its a great spot for cool t-shirts and incense.

Do
Review β„–65

Great place! Been coming here for years❀ it! Anything from darts,t-shirts,incense,posters,smoking accessories its the BEST around! Ask for Lisa & tell her I (donna) sent you!!

Ha
Review β„–66

A lady tasted my ice cream and she was cool. Thanks for hiring all the hot girls

Kr
Review β„–67

We love this place. Such unique gift ideas and a great staff .

Sa
Review β„–68

Would give a half star if it let me. I went in today and there was an elderly white lady who was rude from the moment I walked through the door. That has never been an issue before. She said they couldnt sell any merch to me at all, to which I replied by leaving. I went to Clutch City smokeshop in FoodTown and the guy Kramer was really cool and helpful, he said hes heard of the same elderly white lady being rude to other customers.DISCLOSURE: I was 14 when I first went into puff n stuff and they sold me tattoo needles and cigarillos.Word of Advice to the lady I dealt with today..Treat your customers the way you want to be treated when you walk into an establishment. YOU NEED CUSTOMERS, CUSTOMERS DONT NEED YOU!SN: After reading her response.. yes there are laws in place.. but I guess it’s better to sell needles to 14 year olds RATHER than let a grown woman walk into your shop and buy what they need. Customer service is EVERYTHING and you have NONE!

Da
Review β„–69

Place is run down and wont let people in the store go to any other smoke shop for better service

Cr
Review β„–70

I always walk in and my people are respectful and patient . The treatment is great . Its a long drive for me but well recommended.

Pa
Review β„–71

Got all kinds of things besides smoking accessories...concert shirts..and cool statues

Mi
Review β„–72

Love this place! Huge selection of band t-shirts. All great beefy quality. Lisa rocks as does her staff. Horsecore approved!

Jo
Review β„–73

Good place for merch, the atmosphere and staff are great.

Ju
Review β„–74

Love love staff and if they dont have something just let them know. If they can get it they will

Da
Review β„–75

Friendly staff. Have a good selection of dart stuff that keeps me going back.

La
Review β„–76

Best place ever! Owner is awesome associates are awesome and they have some the coolest stuff you cant find anywhere else!

da
Review β„–77

I really like going to Puff N Suff for all my dart supplies. Actually I have been going there for a long time. Told my friends and my brothers and one of my brothers has gotten his two grandsons innvolved getting there supplies from there. We alway get promp service and Nikki finds out any information we asks, if she doesnt know the answer. She will found it out, out standing employee.

Di
Review β„–78

Nic3 selection of everything wish they had an airbrush artist t shirts all sizes, collector items, something for everyone

Ca
Review β„–79

Quiet head shop, throw back to the 90s. Smoking gear, tshirts, hair dye, misc pieces and jewelry a bit pricey and the staff are quiet and detached, of course. Lol.

fr
Review β„–80

Warm genuine service. They took their time to answer all of my questions. Were informative and friendly.

Ty
Review β„–81

Ok place, could really do more with new items,if stocked.

to
Review β„–82

Been going there since I was a pup excellent place for all your smoking accessories n noveltys

As
Review β„–83

Great place great customer service, always have what I need when it comes to dart supplies

To
Review β„–84

My dad came in to send me some smokes to Iraq... When they found out, they loaded him up as much as the box could fit!! Thank you so much for the surprise guys!!! Ten of ten would recommend!!

BE
Review β„–85

Love love love this store and have for 25 years!..Lisa and Cheyenne are super awesome and so is the rest of the PnS crew!

Ru
Review β„–86

The employees are rude bc thats how Lisa runs that ship over there. Instilling fear through you employees is cowardly and just plain wrong. Shes just now caring about what her customers think!? What about when you were one of the only shops here? How about your crappy attitude before reviews? You were a jerk to EVERYONE. Ive been to this location so many times and have 3 people I know that have worked there to confirm it. How Bout fixing your attitude Lisa?! Maybe if you treated your employees the same way you treat a small percentage of your customers, your business wouldnt be failing. It starts with a solid foundation. Lisa take some advice from your current and ex employees. Learn to treat EVERYONE with respect. The cringy Were here to help you, cow is a decade late. Youre so fake on here.

St
Review β„–87

Ive been going to this store for 36 years. Great products,wonderful staff

Ro
Review β„–88

Decent selection. Staff is helpful and SUPER nice!

Ca
Review β„–89

Great service..nice people & very good prices.. Wished I worked there...

Pa
Review β„–90

We go here to get our dart suppies, awesome people that work here. If they dont have what we are looking for they try and see if they can get it for us.

Gl
Review β„–91

Been going to that shop for40 years nice inside . Clothing, dart supplies pipes anď paper. Incence and other items totally what you would expect.

tw
Review β„–92

Good place to get everything for tattoos and piercings

Ja
Review β„–93

They do not have any gear for Earl but still the same old Puff N Stuff from the years past!

je
Review β„–94

Love this place, the workers can be a bit awkward but other than that I gotta love it, what age do you hire? And what’s the pay?

Tr
Review β„–95

Love this place always the smell of incense and the hip staff is always cool

Sa
Review β„–96

Absolutly love it .just bought some new harem pants from there and the chic that helped me was cool af .very nice and kept a smile on her face .i love that ...so who ever you were keep that smile going .

Ch
Review β„–97

Best employees and managers in town.Friendly, knowledgeable, with a wide variety of things to choose from.

St
Review β„–98

Really love the people there!!! And the ladies are always so insightful!!! I get the giant inscents that stay smelling good forever it seems!! Also I love all the knifes and the nicnax.

JE
Review β„–99

Has a wide variety of dart items & accessories. Lots of other items available also.

Ta
Review β„–100

Thank you for serving Pasadena for so long! Still going strong!

Information
100 Photos
100 Comments
4.6 Rating
  • Address:1418 Spencer Highway E Suite E, South Houston, TX 77587, United States
  • Phone:+1 713-943-0170
Categories
  • Gift shop
  • Dart supply store
  • T-shirt store
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:12–6PM
From the business
  • Identifies as women-led:Yes
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
  • Transgender safespace:Yes
  • LGBTQ friendly:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
Similar organizations