Friendly, knowledgable and never tried to up-sell. Salesman went through several steps to determine what the best mattress match would be and then directed me to options to fit my needs. My first purchase from a Mattress Firm store and would recommend them if in doubt on what mattress to purchase.
I have always enjoyed shopping at Mattress Firm and have always had a wonderful experience!!! The sales reps are always friendly and welcoming and ready to help!!! I’ve purchased 3 bedroom sets from them and highly recommend them to anyone who is looking to purchase a new bed!!!
Nate and Mike were awesome to work with!! They are both extremely knowledgeable, polite, and most of all professional! You will definitely get your money’s worth and satisfaction with these guys here! Mattress firm is the best of the best!!
The sales person, Sheryl was very knowledgeable about all the different brands and Their features. She was very polite and not at all pushy. I wish all sales persons could be like her.
I recommend this store. Good prices and good service!
Sheryn was very helpful and informative and professional. Very kind and great attitude !
Fastest mattress purchase ever! Called in asked if they had the mattress. Said yes, they scheduled delivery and sent me a link to pay, literally start to finish in 2.5 minutes.
Mike was very nice and awesome and was able to get is the labor day sale still.
Mike is the best salesman! We walked in the other weekend to find a mattress that we liked and that also fit our budget and mike helped us find the perfect one for us. He is very knowledgeable and did not pressure us at all to get anything out of our budget like everywhere else we went to. I will definitely go back to this location and recommend Mike to everyone.
Very very professional and confident in helping me decided what my next option would be even when showing the bed I was looking at was far out we found me the perfect combination of that bed and size and my price range! They were amazing to me!
Nathan at mattress firm in the district at South Jordan was really knowledgeable about the different styles of mattresses. He wasn’t pushy, he gave me time and space to test out the two styles I was looking at.I would recommend him to friends and family.
We had a great experience at Mattress Firm in South Jordan. Michael was very informative and showed us exactly what we needed without trying to upsell us at all. We found our mattress quickly and easily thanks to the personable and helpful staff. Thanks Mattress Firm!
My experience at Mattress Firm was awesome. Salesperson Nathan went way out of his way to find me exactly what I needed great job thank you Nathan
Mike & Nate were great! They did everything they could to get us the best price & we greatly appreciate their help. It was an easy & painless process. The best part of it all was that they weren’t pressuring us into anything. I’d definitely recommend this location! Thanks again guys!
Excellent Customer relations. Sharyn certainly new everything and answered all questions. We were happy to do business with everyone there. Looking forward to using the new Intelibed.
Very knowledgeable and excellent service so grateful I came to this location.
Im a senior citizen. Have a multitude of painful body issues when my current bed died. Nathan answered my questions the day before I came in. I felt a bit like Goldilocks trying out every kind/type to find which one was just right. So grateful. Great experience. Great selection.
Mike at the south jordan location was really great to work with. He was very helpful. Thank you!
I was greatly supported and I would recommend the store and the staff attention on my mattress choice specially Michael Klenk. Thank you so much!
Fantastic customer service, Nathan went above and beyond to help me find the right kind of mattress and was extremely helpful and patient. It’s not every day you make large purchases that effects how you sleep at night. Nathan helped me through the whole process, and through a few trips to the store I found the perfect bed for a great price and the whole experience was simple and stress free! Thanks you guys for all your help!!! I highly recommend going in to MattressFirm for your next mattress.
Wonderful place! We were planning a entire day for mattress shopping and decided to try this place first. Saved us the rest of the day. No need to shop around. We gave Michael Klenk our budget and he took care of us. Very happy with our experience here!
I’ve been dealing with arthritis for eight years now, and I figured it was finally Time to reevaluate my mattress. I went to the store a couple weeks ago and Mike was there to greet me. we talked about a couple different options and found a few. We ran into some issues with the availability of some of them and I just kind of thought it was that. Flash forward to a couple days later and Mike who had been keeping me updated and a genuinely tried to help my situation reached out and let me know that they had one of their mattresses in stock. It was more so the mattress just the fact that Mike was willing to be so helpful and so genuine about trying to get me a better mattress. I went in there just looking for that but ended up becoming more educated on quite a trip a few different subjects. I just wanted to take a moment to really think Mike for everything he did, when I thought there wasn’t any options he found one, when I thought the price was was too high he help me with that as well the most importantly he genuinely cared about my situation and even had the mindset to reach out and make sure I was taken care 110% satisfied with this company and their wonderful employees
Became big fan after warranty process. Had a mattress that didnt work out so well after a couple of years. The brand was fortunately managed by mattress firm. Warranty and new mattresses quick and easy.
When we walked into the store we were greeted by a very friendly salesman. He was very knowledgeable in the product we were looking for and took the time we needed to feel informed. Store was nice and clean
We went to Mattress Firm on Presidents day and were very happy with our experience. Nathan was the sales associate who helped us and he was not pushy in any way and very helpful. We loved the mattress we went with and definitely recommend going to this location.
Very helpful and knowledgeable what matters will fit my needs and budget.
I wanted to send my appreciation to Mike for helping us out on Black Friday! I very much appreciate him taking the time to safely show us our option and help us find a fantastic bed at a bargain of a price. We ended up getting an iseries hybrid with and adjustable bed frame and Im telling you, we will never go back from an adjustable frame! Please! If you are looking to upgrade, go visit Mike and you will be more than happy with the outcome. Also, wanted to thank Nathan for his willingness to help if we ever needed it! Great experience!
I have had the best experience with Mattress Firm. And Nathan Terry is the very best sales associate. Purchased a Purple mattress a year ago and absolutely love it. Today I purchased a mattress for my guest room. Nathan helped me with both purchases. He’s so nice and helpful. Very professional and responsive. He made excellent recommendations. I recommend Nathan Terry and Mattress Firm to anyone. You will not be disappointed!
Ordered a new mattress on line, arrived the day they said it would.
Great service, easiest purchase of a mattress i have ever done. I called to see if they had the mattress I was looking for in the store so I could pick it up and not wait 6 weeks for shipping. He asked me what I was looking for and who was sleeping on it and then talked to me about a different mattress that was better than the one I was looking at and it was on sale for less than the one I was going to buy. I would come back and refer anyone to go here for your mattress purchase. I have the mattress now and it is amazing. Thank you!
Nathan Terry helped us pick the perfect bed for our needs!He was very friendly, knowledgeable and didnt push at all(which we respected).Top notch. Quick and easy.Thank you Nathan!
Had a very nice experience and our salesman was very heipful, we got a new bed
I was able to walk in and out within 30-minutes with a new mattress. We came in with the door buster deal in mind and though they did try to upsell, they were not pushy. I thought they were great to work with. I was able to get a great deal on a mattress and would definitely use them again.
I highly recommend Mike Klenc at the South Jordan Mattress Firm. We just bought our third mattress from him.He is very knowledgeable and helps you choose the right mattress for your budget. We wouldnt buy a mattress from any one else. Thanks for the great customer service Mike!!!
Great staff! Very patient with us, taking time to understand our needs without trying to pressure us.
Nathan was such a great help in helping my brother find a mattress that met his needs. He was patient with all of our questions and with our little niece exploring the store. He found us great prices on the products we needed. We definitely enjoyed our experience with Nathan at this store.
Friendly, knowledgeable and got the best deal in town. Cant be more happy than that. Service was great and so is my mattress and mattress protector
Nathan was very helpful and patient while we tried just about every type of bed in the store. We finally selected one and he was able to get it delivered faster than expected. Cant wait to have a great nights sleep in our new mattress. Thank you Nathan for all your help.
Nathan was fantastic at helping me find the right bed. He was very nice and no pressure involved! I am very happy with my visit here
Michelle was awesome helping us find what we needed. No pressure. Very enjoyable experience!
We love our new mattresses. We bought a split adjustable king bed. The service we have received from the South Jordan location has been excellent!
Michelle was great to work with. She did not try to hard sell us and got us the best deal she could. The purchase process was super easy, even in the middle of Covid, and delivery is crazy fast.
Friendly (and patient) sales person and got a good mattress.
The sales associate Mike was fabulous! He kindly welcomed me into the store and helped me try out various mattresses. His knowledge of the mattresses was superior and even found me a big discount. Overall great experience!
Mike was extremely knowledgeable and helpful when picking out a new mattress. He was very patient and explained the benefits of each option. Mattress firm is not a place to find the cheapest/discount mattresses. I would definitely send my friends and family there when they are in a position to make a quality investment.
Great Service and appreciated the Cheerful Guy who went the extra mile helping my husband!
Walked in, greeted by happy salesman, told them what we wanted and it was done! Very nice and accommodating.
Mike was great to work with and took a interest in helping my wife and I find a perfect bed set.The ability to order in one state and have it delivered and set up in another state was and added benefit of working with a nationwide retailer.
The guys at this place are awesome, seriously the best deal possible. And they were super friendly I definitely would recommend if you are looking for a bed or just a new mattress!
Nathan delivered outstanding customer service . He listened and matched us up with a quality mattress within our budget . Would happily do business again with mattress firm and especially Nathan
Mike Klink was very helpful and patient as we tried out each of the beds. We both felt that we received a very fair deal on our new bed and accessories.
Great customer service and knowledgeable. They’ll make sure you get the bed that’s best for you.The only thing that didn’t go quite right was we were told we purchased a medium firm mattress, but picked up a plush. The plush still feels pretty good and it’s my own fault for not verifying. Can’t complain for the price we got. Since we purchased one that had been returned within the comfort guarantee time and with the virus happening, it was my understanding we couldn’t return or swap. I’m not unhappy or upset, just wish I would’ve looked at the bed tag.
Awesome service! There was no push to buy the mattress the same day, but I did anyway on a payment plan! I wanted an awesome base to lift my head and feet at will, but it wouldnt work for the bed frame I had. So we were able to compromise with the Seely cooling mattress and a 5 base! Im excited to start sleeping in my new bed!!
Mike did a great job even though I came in multiple times and had numerous questions. He was very patient and helped me find the best fit. Very easy to work with and would do so again.
My wife and I spent more than an hour and a half at this store deciding what to purchase. Except for a brief walk through by another couple for a few minutes, we were the only customers. Mike was very attentive to us during this entire time, answered all of our questions, and demonstrated all of the products that we were considering, while honoring the virus safety protocols.
Right when I walked in, Kamren greeted me and asked what he could help me with today. Told him exactly what I wanted and showed me the set up. Tried the bed out, after that, purchased it. He was a great help, easy to work with, and friendly. He didnt try to sell me on anything that I didnt need. Great experience overall!
Store followed proper Covid19 procedures excellent job. The sales 👨 was very patient with us and it was very much appreciated. Thank you for the great service 😀
Went in to buy a $60 Bunkie Board and they treated me like I was buying a $3000 mattress. We’ll definitely be back when it’s time to upgrade our mattress.
The salesman, Nathan was fantastic! Very helpful and kind! Delivery men were awesome too!!!
We actually were just buying sheets and a mattress cover there, but our experience with that was so easy, fast and great we will be buying our next mattress there! Clean store and great customer service!
Nathan was awesome! I would highly recommend going to see him & he hooked us up with a better deal than we found online.
I went into the store thinking I knew what I wanted. But after talking to the salesman I ended up purchasing something different. Then he showed us the adjustable base and I fell in love with it. Its just what I needed! Then he gave us a great deal on bedding! Overall it was a great experience, and I would recommend them to anyone!
Mike was awesome. Super willing to help out anyway he can. He was very knowledgeable and was willing to give us a killer deal on our mattress. He was awesome and it was a great experience overall.
Gabe was awesome! Incredibly informative and knowledgeable. He presented his recommendations and allowed us to test them and determine what we found more comfortable. Were excited to get our new mattress and know it will be well worth while thanks to his great service.
Great customer service!
Nathan was excellent! He got me exactly what I needed at a price I couldnt believe!
Mike was great to work with. We set a budget and he was able to work it out very close to it for a great mattress.We will for sure go see him again.
We had a great experience at the South Jordan Mattress Firm! We got a deal that ended up being way better than expected on a nicer mattress than what we thought we could afford.Nicholas was very helpful, answered all of our questions and got us a deal we could be really excited about.It was a five out of five star experience and we will definitely be coming back next time we need a mattress.
Mike took great care of my wife and I - thanks, Mike!
Mike was amazing. He helped us find the perfect mattress and stay within our budget. We had such a great experience!
Gabe was really nice and helped us find a mattress without the pressure from most sale reps. He gave us the best deal around and answered all of our questions. I would highly recommend and we are excited to get our new mattress!
It was great working with Mike and getting set up for a new mattress delivery! We are thrilled!
Friendly and helpful. I needed an inexpensive mattress same day and the came through for me.
We had good, courteous service. We were especially impressed that Nicholas was not just a salesman but a mattress expert. He was able to meet our needs with excellentknowledge and advise that he shared with us. Recommend to all.
Chuck as very friendly and knowledgeable. A great, easy going sales experience. I recommend Chuck for you bedding needs.
Extremely friendly and knowledgeable staff, found exactly what I was after. I am a returning customer and will continue to be.
First time in store. Was helped right away and got what we needed.
We got such a great deal on our mattress and bed frame. I wish I was better with names but the gentleman that helps up was so polite and we never felt rush on making or decision.
Bill was awesome to work with!!! Walked in just to check out a particular bed to see if I liked because I was going to buy it online. But walked out with a new adjustable bed set! Bill was able to get me the best deal in town! Go see Bill, I promise you wont be disappointed! Im so happy with my purchase and cant wait for delivery day!
Angel was a stud!!! My wife and I came in looking for a mattress and he answered all of our questions. He even educated us on adjustable bases for whichever mattress we decided on and it could not have been a better experience. We felt no pressure to buy and left wanting to buy even more due to the great experience. Lol. A++!!!
Bill was amazing he helped us find an amazing bed with a rising and lowering base that we are in love with. I found a pillow that I fell in love with I was shopping with my mom and asked if I could have a Pillow and asked how much it was it was hundred dollars pillow witch was on sell for 80 I put it off my mind when we checked out with the perfect bed and base he asked me to grab the Columbia at first I thought my mom was buying it for me but turns out it gave it for free!!!!!!!!!! He was so nice and so kind and helped us so much with finding the perfect bed 10 out of 10. Please go there to find the perfect bed. Great service!!!Small world too Quinn one of the workers ended up knowing part of my family they where overall nice and great service!!!!!!!
My wife and I were treated very well. The salesman was patient, explained the differences between the beds to help us make the best decision, and was not pushy at all.
Great service. Great experience. I’m excited for my new bed!!!
Nicholas was incredible when helping me to find something affordable and comfortable. He answered all of my questions clearly and in a very friendly manner. I ended up paying a lot less than I anticipated while still getting an excellent bed. All-in-all, Id give this place a perfect 5/7
Nick Quinn is awesome! He did everything he could to get us taken care of and into what we liked the most. I highly recommend this location.
I really had a great experience here! I walked in just expecting to get ideas and Bill was an incredible help! Gave me ideas and options, all without ever pushing a sell. He was very clear and understanding and just overall super helpful! I would definitely recommend this store and also getting Bill’s help!
Bill was amazing at helping us determine what kind of bed would work for us and our health needs while keeping within our budget. He knew everything about the products in the store and informed us about each bed we tested out! Plus he made it a fun experience!
The service is fantastic! They are knowledgeable about their products and answered all my questions. I never felt pressured to purchase what I wasnt 100% sure of.
Nicholas and Charles were friendly and they both worked together to find a comfortable mattress that would be soft on my hips, which have been hurting recently. They were very knowledgeable and patient with us while we decided what mattress best suited our needs. I will be buying more mattresses from them in the future.
Michael was knowledgeable and very helpful is assisting us with our mattress purchase. We didn’t feel rushed during the process.
I had gone Mattress shopping with my sister at the Draper location and loved the way Dale treated us. My parents were on the hunt for a new mattress and I referred them to Dale as I liked my previous experience. Once again Dale provided Exceptional service and set them up exactly with what they needed. Everybody left happy. I highly recommend Dale 😁.
Bill was very helpful and we had a great experience buying a mattress. He also made sure we got the best deal possible for my elderly grandmother. 5 stars
N Quinn was so fun to work with. Very knowledgeable, helpful and kind. He patiently explained and assisted as we tried every bed, made jokes and commented on the price of matresses. Thank you for a great experience.
Bill was absolutely incredible with getting us into a mattress last minute. He took time to give us options that were within our budget and never pushed us to go out of our comfort level. Definitely will go here exclusively for any and all bed needs!
Thank you for helping me pick the perfect mattress today.
Mike was super knowledgeable and helpful! He helped us choose the perfect bed for us. We recommend Mattress Firm for sure!
I love my new mattress! I dont recommend getting your sheets here though. Mine were ill-fitted expensive and non returnable. Overall good experience and customer service.
Excellent Service, good price and delivery free 👍
They have a good return policy, the first bed we picked felt good at first but by morning we both would have some neck and back pain. We gave it a month and it didnt get better so we let them know we tried different ones and the one we liked the most was more but the manager took good care of us. They sent there people out and swapped the mattress, very happy with the new bed.