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Towne Storage
11297 S Redwood Rd, South Jordan, UT 84095, United States
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Towne Storage
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Ja
Review №1

This is the best storage unit Ive ever been too. Ive been to alot and have at some many issues with all of them but the people that work here and help me with everything I need. Very sweet absolutely love this place

Ma
Review №2

Craig is Awesome! He and his staff are very helpful and accommodating. We have rented multiple units and the facility is very clean and secure with 24/7 video surveillance. The temperature controlled units have been very helpful to keep things from freezing in the winter or getting too hot in the summer. I Highly recommend them for your storage needs.

Tr
Review №3

Great people if you need to store stuff

Ro
Review №4

Ownership is fantastic, super nice and awesome when it comes to returning things and really cooperative and super nice about it everything.

Ar
Review №5

Conveniently located in South Jordan on Redwood. Jolly good folks at the office. U-haul rental available on site.

Be
Review №6

10/10 would use again. The on-site mover carts and elevator made moving SO easy!

er
Review №7

It was my first time renting a Uhaul and the process, in person, was very easy and straightforward. Doing the self check out process had some snags but in the end calling customer support resolved it. Id rent from here again.

ad
Review №8

Was there summer 2019. Good people, made my storage rental an easy experience. Great few months with them. Move out was simple too. No complications. Go for TowneStorage.

so
Review №9

I have had a unit or two at the Towne Storage South Jordan location for a number of years. The prices are fair and the managers, Craig and Jamie, are always pleasant, efficient and exceed my expectations. They are both exceptional.I prefer to stop by for a quick visit, and pay in person, if my schedule allows. Over time, l have referred several friends and they have also been very satisfied.

Ca
Review №10

Good, clean, and climate controlled. Staff can be a little rude at times otherwise Id give it 5 stars.

Ma
Review №11

I have rented here 5 times since 2014, great experience every time. I come back to this location time and time again, even when it is not the closest to my project, because I trust them, and they always have a truck available from their large inventory. Great customer service and a friendly smile. I am a customer for life. Great job guys!-Marc Whiting

Sa
Review №12

I would recommend storing here. The staff was always friendly and easy to work with. Moving in and moving out was a breeze. Online payments were super easy. My only complaint was that we moved out in the middle of the billing period and they charged the full amount rather than pro-rating.

Jo
Review №13

Great price staff was more then friendly process was simply and convenient I. And out little more paper work then I like but they make it easy

Sc
Review №14

I’ve had my storage unit there for years. I can have peace of mine knowing that they keep the place safe. It’s weather proof so, I know even if I storage food, it will keep in good shape. I trust them and like the people that work there.

Ca
Review №15

I rent U-Hauls on a weekly basis for work and this has been one of the most pleasant U-Hauls to work with! Jaime was extremely polite and helpful. I would highly recommend them for renting a U-Haul and using their storage units. Very impressed.

Ja
Review №16

Best experience Ive ever had renting a U-haul. I have helped friends and family move across the country in several time and have always had bad experiences with U-haul dealers. So I was dreading making the call to rent a truck for my own move. Kent was very pleasant and knowledgeable. I look forward to working with Kent and Towne Storage more in the future.

Ch
Review №17

The best staff ever! Made me feel like family. Clean units and easy access! Priced right as well.

Me
Review №18

Tight drive through spots. I had to move my car multiple times while unloading so others could drive by. Looked like a few people have hit the poles around the corners as well.

Co
Review №19

My family and I have used Towne Storage for years I love this place. Its always so clean, which is a big plus for me. The staff is friendly. Weve never had an issue of any kind. Would highly recommend!

Ch
Review №20

Honest and great to work with... they dont have all kinds of extra- fine print fees. Very clean, and always felt safe.

Sh
Review №21

These guys are WONDERFUL! We have rented a storage unit from them and several U-Haul trucks. They are professional, very friendly, very considerate, and quick. These are the only guys I will rent from now. All of my family have used them for their moves. Highly recommended. :-)

Je
Review №22

We rented a large storage unit from Towne Storage in South Jordan for 2 years and 8 months receiving excellent customer service during all that time! The units are very clean and well ventilated with great protection for anything being stored there - my piano survived very well. Initially we moved from Idaho to Utah and researched and compared several storage unit options as we would be storing 90% of our furniture & belongings from a 4-bedroom home. From our very first phone call, Kent Hoops gave us the best customer service. He has always greeted us in a cheerful manner, been responsive to our questions & insured that our needs have been met.Recently we moved all of our things from storage into a new home & loved the fact that Towne Storage carried all of the moving supplies from boxes, to couch covers and other supplies that we needed. It was especially helpful that they had U-haul trucks available on location, which saved us time & money, making the process much simpler than our previous move.Their prices were reasonable & competitive & we are very grateful for the service we received. We highly recommend Towne Storage in South Jordan.

Ma
Review №23

Jamie and Craig are just the greatest people on the planet! As a business owner, I can say my experience here has been absolutely spectacular! I highly recommend Town Storage in South Jordan! Thanks guys!!

Jo
Review №24

Jamie and Craig were such a help and were super nice during my best friends move. Moving is always stressful and they helped to relieve a lot of pressure for us. You guys rock, thank you so much!

Jo
Review №25

Good storage nice elevator room

Ch
Review №26

The facility is clean, and well taken care of. Jamie was very helpful and informative, helping me decide on the size that I needed. Many of my friends and family have used this facility in the past, every time it has been a great experience.

an
Review №27

My girlfriend needed a uhaul to move into her new place and this was the closest location to us. When we went in I believe we were helped by Craig. He was a nice guy we shared a few laughs. I felt he gave us outstanding service. We only needed the uhaul for a short time but he extended it a bit to give us some leg room. I thought that was nice of him to do. When we dropped it off we were helped by Jamie. She was fun! She put my girlfriend and I up against each other to see who could guess the milage we used. She made it fun, she even complimented my girlfriend for leaving the uhaul nice and clean. They were both outstanding and I would recommend this location. Also the price was less then what was being advertised online, its always a plus when you end up laying less than you expected. Thank you for the good experience.

Ma
Review №28

Rented van from this place. Worked out pretty good.

Lu
Review №29

Great business. Needed a couple units for a couple months. Staff is super friendly and helpful. Facilities are clean. Carts are available for wheeling objects around. If I need to rent storage units again, itll be from here.

Ka
Review №30

What a great place we found in the Towne Storage in South Jordan, So clean and very nice staff. Definitely want to recommend their place to all. Even after living there 2.5 years, still wouldnt have wanted another place. Very accomodating. Thanks Kent!!

Ja
Review №31

Super easy to work with both with storage units and UHaul rentals. Have recommended them to family and friends.

Ch
Review №32

Don’t trust your unit if you choose not to have the insurance on it. Their roof leaks and it ruined a bunch of my most expensive items in my unit. Apparently poor roof maintenance. I started out with insurance on my unit until things got tight and the rate went up to $97 tried to cut costs where I could and dropped the insurance. They won’t do anything for your things if you don’t have the insurance.. even if the issues is their maintenance issue. Basically everything I own is in there and I have to find a new place to move it so I don’t have any more loss 😞Update... at the time that I moved my stuff out I was told two different times by a guy at the front desk that I could get my last payment back and it would take 10 days, I called to check on the status and was treated with very poor customer service by a woman who then told me that this would never happen and never will. I am extremely disappoint and urge any potential customers to please consider other storage company options first! I went to another company in Draper that is $10 less a month and if you autopay they cover up to $2000 insurance included in your monthly rent check out your options first!

Cu
Review №33

Moving is messy at best and this place was super accommodating. Jamie was especially friendly and kind answering all my questions. Craig handled all of paper work as well and was great.Thanks!!

Li
Review №34

The service here is second to none. I would not store or rent a truck anywhere else in town!! These guys are THE best!

Ri
Review №35

Very helpful and had a truck available at the last minute when another company overbooked their truck and sent me scrambling to stay on schedule for my weekend move. They were also very accommodating when I needed a little extra time. Thank you!

He
Review №36

I called to find out some information and the woman who answered was rude and short. She acted as if they were to bust for my business. So Ill take it else where. Heaven forbid a new storage customer ask questions!!

fr
Review №37

Service was outstanding, Jamie provided us important info, she was polite, professional and pleasant.thanks againfg

dr
Review №38

I went to check how is this placebut the way Jamie explained everything so nicely and easy that i ended up renting the spot Jamie and Edgard they both were very helpful and very nice and friendly i will recommend them to all my friends

Je
Review №39

Towne Storage South Jordan is an excellent self storage facility. Clean facility, friendly staff. Craig was great even one-armed :)

NS
Review №40

Terrible Customer Service. Beware renting a storage unit. Several are missing weather stripping and fail to keep out dust and debris as well as water.I have been assured several times over the last couple of months that they would address the issue, but they only give excuses and then do nothing.Also, - had a wasp nest form in my unit. Had to buy my own spray and kill it on my own time. No one around to take care of the issueExpensive. And your belongings will not be protected.

Te
Review №41

I rented at towne storage for 2-3 years. It was a great experience. It was clean and convenient. The staff very friendly. I would definitely recommend towne storage to anyone looking for storage. Fantastic facility.

se
Review №42

Beware of getting charged additional charges because they dont know how to follow their own process. They never did a walk around or precheck with the vehicle before I rented it and then charged me for a dolly I never used! Sure it wasnt much but a few weeks later I still feel scammed! They even acknowledged they shouldve looked the truck over with me and they still felt the need to charge. Customer service? Yeah right! I would use any other place besides these guys unless you like being cheated, ripped off and jerked around!

Da
Review №43

DO NOT USE THIS LOCATION TO RENT YOUR UHAUL. I was told to fill the tank 7/8 full, and was given the van at that mark. I drove LESS than 25 miles and filled it up PAST 7/8 full when I was finished with it. I have the receipt and the tank was almost to the full mark, which is more than what I needed to even fill up to begin with. I dropped the van off and was charged 2 hours later for 3 gallons of gas at their extremely high mark up rate. Unless there is a hole in the gas tank, something is wrong here. Completely dishonest and shady people run this operation. I read reviews on U-Hauls website afterwards and read that they did this to a few other people, too. Unbelievable that people like this are allowed to take advantage of people every single day. SHAME ON YOU.

Ka
Review №44

Very helpful and knowledgeable

j.
Review №45

I rented a u-haul truck. Great customer service. Even though I live in downtown SLC I would rent from this location again.

CR
Review №46

Charged for gas and cleaning of uhaul when I filled back to where it was when I picked up and the truck was spotless when I returned

Ca
Review №47

Friendly owner, storage has AC! Nice when you are moving a house-worth of stuff. Parking is a little tight

Ry
Review №48

Uhaul rental from here went very smooth. Great customer service as well!

Li
Review №49

Take advantage of you. Cheap price but shade management.

vi
Review №50

Friendly service. Also rents uhaul trucks

An
Review №51

A.c. climate controlled the provide carts for moving boxes secure

Gr
Review №52

Nice people. Good storage place.

Co
Review №53

Todd and Jamie were so amazing and so helpful!!

Om
Review №54

I rented a uhaul! Theyre awesome!

Ja
Review №55

Best service

Jo
Review №56

They have great service which makes using this company very easy. The cost is high but often have deals.

Al
Review №57

A very dishonest storage company. Very disappointed in the ethics of this place. Beware, I would never store my valuables here EVER.

Ch
Review №58

Clean. Helpful staff

St
Review №59

Friendly staff.

An
Review №60

Craig was awesome. I booked a truck and had my helpers bail. He was awesome in helping me cancel and reschedule. It is nice to still get great customer service. Thanks

Information
27 Photos
60 Comments
4.2 Rating
  • Address:11297 S Redwood Rd, South Jordan, UT 84095, United States
  • Site:https://townestorage.com/self-storage/ut/south-jordan/towne-storage-south-jordan//?utm_source=GMB&utm_medium=organic
  • Phone:+1 385-449-1490
Categories
  • Self-storage facility
  • Moving and storage service
  • Moving supply store
Working hours
  • Monday:Closed
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:8AM–5PM
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