In the middle of the pandemic, late on a Friday afternoon, with a new prescription for a new patient -- I thought Id be here for hours in a line of too many people waiting for too-few employees. Instead, I was out in 30 minutes with my Rx filled! There was a short line but it moved fast. The employee who waited on me was fast and bright. Everything was as it should be!
We went into the Walgreens on 6A in Yarmouth & were disturbed to find that many employees - including those giving the booster vaccines - were unmasked. Not ok, particularly when they are encouraging people who are immune-compromised to come in for shots.
I had a few problems with the pharmacy:To begin with, the automated phone messaging system left a vague message telling me there was a problem with my insurance, but it failed to tell me the issue was only for one medication (which I did not even want). I didnt know the other medications were ready for pick up; I just decided to visit in-person because I did not want to deal with their tedious phone system to discover what the problem was.One of the workers at the pharmacy wore her mask under her chin. When I asked one of the other workers to tell her to pull it up, she explained that it was not required by the state for vaccinated people. But this store requires people to wear masks inside. These workers are serving primarily sick and/or old people, and the workers could still pass along COVID even if they got the vaccine. When I was able to talk to this worker who did not wear her mask, she did not listen. No one enforced the mask requirement among customers either.After that, I tried to pick up my medication, and they told me to wait. I waited for probably an hour while they served other customers. Eventually I went back up and a different pharmacist gave me my medication within a few minutes which had been in a cubby behind her this whole time. I think the first pharmacists I spoke to went to lunch and did not tell their replacements that I was waiting. I dont know if it was intentional to get back at me for asking one of them to wear a mask or if they were just incompetent.While I was waiting, I witnessed another pharmacist give a man attitude for asking a reasonable question. It appears that customer service is not a priority here.Another problem I have with this pharmacy is that they automatically give you all the medications in the prescription, including ones that the doctor said to fill only if needed. I dont like to support companies making opiates, and I have been lucky enough not to need them. But Walgreens just puts them right in the bag without saying anything about it being optional, which it was in my case.I have been to this Walgreens a while ago and it was mostly OK, but after this experience I will stick with CVS and their mile-long receipts.
Terrible pharmacyReserves the right to fill or reject.I guess they know better then a primary M.DOr hospital...Thats crazy.Pharmacy shouldnt be able to reserve the right to do anything but fill prescriptions
Walgreens Helpful Professional Staff Pharmacy Workers ...Fair prices ...Clean Store
The pharmacist Paul goes over and above for his customers and the wait time for your prescriptions are far better than CVS! The store as a whole blows CVS away theres no comparison. I have a CVS a minute up the road from my house and Id much rather drive the extra distance to be treated kindly and have more variety to shop with. Love this store!
Best Walgreens ever!!
Absolute retards at the pharmacy.