💜 Love Krispy Kreme!! A treat each time I discover a franchise location in my travels.Theres not a Krispy Kreme anywhere close to New Albany, MS so visits are few and far between.
Ordered from them only to get a call saying they didn’t have most of what I ordered when the driver got there. Would have been nice to know before the driver had to waste their gas and I had to waste my time waiting.
Driving 97 miles specifically to grab the Luck of the Doughnuts Box just to get the order filled incorrectly is not my idea of great service. Place was nice and clean and even though my order was not ready and waiting like most online orders, it was pretty promptly filled with what they had on hand and I went somewhat merrily on my way.
Food very good. Staff friendly.Had to tare paper towels and use for napkins. Had to eat outside in high temperature. Otherwise would have rated 5 stars.
Nice store inside tanger outlets. Prices too high.
Customer service was great, especially when they gave suggestions. When we couldnt decide what we wanted. Hated the slush type drink machine was down, because I really wanted to try it, but the donuts are always on point!
Donuts were great but the cleanliness of this Krispy Kreme is poor. Mop bucket in the dining room, stains on the ceiling tiles from leaks. Could be much better.
The best donuts in the world. I mean pop them in the microwave for a few seconds better than sex almost. I said almost...
Its fried dough covered in sugar u cant go wrong and they do it right all the time! Great service was greeted promptly when i entered. Felt very welcoming!
I injoyed the donut but the girl with the pearls finger nails was the highlight of my visit.
Fresh Baked Every 2 Hours. Good Prices Too.
Rude staff. I heard the young lady with the green hair saying something about my wife as we were leaving. You gave us the wrong donut and my wife just mentioned you gave us the wrong donut in a polite manner because we both work in customer service and we know how challenging that can be, but don’t get mad at us for your mistake. We could barely hear what you said anyway but we remained patient. But the last part of the interaction left a lasting impression and it did not leave a great impression
Weird staff. We dont have that was heard often.
Just go to the Starbucks right near it. They don’t put any sugar in iced coffee and you can’t add granulated sugar to an iced drink. They also have a menu that half of is off limits. You can’t order certain menu items that are hard to make, such as an iced latte. Horrible customer service as well don’t care what the other reviews say just go to Starbucks.
Best donuts ever!! Customer service on point.
The donuts were fresh and hot. Clean store!
Lady with the green hair very friendly! She recommended several doughnuts for me to try and I enjoyed every one! Loved the staff and they were very quickly and friendly. Highly Recommended!!!
The lady with the green hair is very nice and has given me excellent service I would recommend asking her to serve you when you go to Krispie Kreme she is always polite telling people when the machine is down and constantly asks people do they want it heated I totally recommend.
No regular glazed donuts 40 minutes before closing time. I purchased one of the donuts they did have available. The oven was off so they couldn’t warm it up!!
I got the island donuts.the Pina colada was my favorite
Best establishment i have ever been to. girl with the green hair was so sweet and patient.
Little shop, but good selection. Delicious donuts.
Krispy Kreme have the BEST donuts in the world, Ive been eating them for 33 years
Kids love this place
I was here to pick up 3 dozens and the employee dragged her feet and took her time. I know I didnt tell them that I needed them quickly but goodness you would think they needed me out the door as soon as possible as a quick food chain. Krispy donuts are always yummy but man, that service wasnt the best.
Kids loved the dounuts!
Best donuts around!😍
The employees are awful... the store never have nothing but plain and chocolate glazed doughnuts. They dont except cash... just awful
Good donuts and coffee ☕. Good service. Was very crowded.
Good donuts
Best Donuts
Great small place for a quick pick me up
Its great love the worker
Delicious donuts
Update your hours. Why would you not be open at 930am on a Saturday. Location wont make it.
Wales in 8:30 and the black girl with long dreads and glasses said there done for the night and out the donuts away. They do not close until 9:00pm. What’s the point in staying open until 9:00 if the employee is going to act and close everything at 8:30? And shouldn’t she be docked of her pay for that 30 minutes she’s doing nothing? Will be back this isn’t over!
I love the place. Customer Service is great. I would recommend this place.
They have nothing in here :(
Horrible. Drove 30 minutes out of my way for a store that doesn’t open till lunch!!!!! What’s the point.
Delicious original recipe doughnuts. Very sweet and light.
Hot donuts, good iced coffee, and ice cold chocolate milk. Friendly staff.
Doughnuts and coffee was amazing but the service was Awful. The lady that mix my drink was not happy at all.
My favorite donut. They are way over priced at the outlet mall. You can not afford a dozen.
Prices too high
Horrible customer service..Me and my son went in today about 3:00 about 8 people in line and only one women working and she was moving like a turtle! It took forever to get 3 donuts and 2 chillers..couldnt get the donuts heated because the oven was broken. And the place wasnt all the clean.
Didnt have what I wanted
I have to make a U-turn everytime. I pull up, order my doughnut fix and can barely pull off without eating one out of the box. They always be so soft, fresh and just melt in your mouth. Proceed with caution, they are very addictive! 🤗
They were not open
Great selection and fresh
Excellent service and friendly staff. :)
Great donuts.
The service was quick and efficient. My boyfriend tried their new caramel apple chiller, much like a slushy, and was very unsatisfied with the taste. He claimed it tasted nothing like a candy apple and just decided to throw it away. Well never purchase that again. I really miss the fresh, HOT glazed donut. 🤷🏾♀️
The Store Says Open Til 7 And You Close Early This Is The Worst Experience I’ve Ever Had A Krispy Kreme A Bunch Of Young Girls Not Even Respectful Enough To Talk To Me
Much as the same on our visit... Clearly printed on the door at the location in Tanger Outlets... opens at 9am.. watching as the girl working the counter put donuts out after 9 motioned to her that it was past 9am.. She mouthed to me me that they weren’t open yet.. Had to walk all the way back to the office to have the person there call the manager ...And let her know they open at 9.. they opened at 9:10. With no apology, no smiling faces... got our donuts though so Cheerio! 😂
Alot of people are fans of the hot donuts Krispy Kreme offerers, but I am not. With that being said, my donuts seemed older than a day or 2. For the donuts being as pricey as they were, Id expect better. The donut shop was also a tad bit warm. I also ordered a small coffee. The coffee was brewed just right.
No complaints, as always Krispy Kreme never disappoints. They always have the freshest donuts around
I was expecting fresh doughnuts not warmed but they had variety and the store was clean.
Cool as heck you can see the donuts being made. AWESOME donuts but didnt like the coffee
Now you know I have to treat myself sometime to an amazing crispy cream donut.
This place has hot serving donuts all the time with friendly customer service and a smile . The place was exceptional clean floors, tables, store counters and store overall everything was excellent. Tennessee knows how to serve you well an we would visit again.
Love the warm fresh donuts! So much better than buying Krispy Kreme donuts at the grocery. Would definitely buy again!
The staff was very unwelcoming and didnt tell me my order was ready l had had my food heated by the time they gave it to me it had gotten back cold
This was very disappointing. Not what we were expecting. They did not have common donut varieties. The staff was unfriendly. I would not recommend going here. It is not like any other Krispy Kreme I have ever been to. We will not be back.
Employee was happy to tell me they were out of every donut I wanted
This is not a real Krispy Kreme location. They do not actually make the donuts hot and fresh in this store. If you want that you still have to go up on Elvis Presley or Hacks Cross.
👍 Yummy - try the apple donough!And good coffee as well!
Went 2 hours prior to closing time, place was still filled with decent size crowd but we were told that they just had very few options on the donuts. Did not even have the most common donut varieties!! Pretty disappointed!!
Mmmm ... What can I say, hot Krispy Kreme donuts. The only reason I didnt give 5 stars, in the past when you bought a dozen you would get a half dozen free. Maybe that was longer ago than I care to remember?!? But I still think they should do that. They are sooo good!
Need to run more special. Dozen donuts over 10$.
Maxcine was awesome :) she will set you up. Tracy b.
Very good food, but pricey. The service was fair plus. Didnt get our order right, but made it good after bringing it to their attention.
The service was above great and the food was excellent too. I would shop their again the ladies deserve a reward for their service.
Erica is extremely rude, unprofessional, and doesnt know how to make the correct drink order.
Good donuts
This place is so cozy and smells like heaven! Depending on the staff, you can have great to mediocre service. The doughnuts are always on point and so are the coffees.
Wasnt impressed. Cashier wasnt to pleasant the other worker was sweet. Donuts didnt taste right we threw away.
Y’all need to fix your hours on the website Bc it’s frustrating when it says one thing, you get there and the sign on the window says another. FIX IT. ITS ANNOYING. YOU DONT OPEN AT 9:30
Great
Really nice setup, the ladies working there were very nice.
Come early if you expect to be served. My wife and I arrived at the door of this Kristy Kreme location to find the front door locked. You can imagine our frustration since this was at 6:35pm and the sign on the door clearly states open until 7pm. I would hope that someone in management reads this and implements training for all employees on how to tell time.
🤔This place sux on another level donuts are not in stock whn opening, they run out because they dont make them in the first place, 🤨and cant make them due to no kitchen or ingredients. 😠Why sell what you cant provide the whole time you open. CLOSE IT DOWN. 🤗We not goin to mention no hot light just a microwave. 🤮Might as well go to shipleys at least their fresh.😋
Yummy krispy kreme as expected. Not made fresh at this location, so if you want them warm from the factory, which we like best, check the other locations.
The WORST Krispy Kreme Ive EVER visit!
I didnt know they had a Krispy Kreme in the Tanger Outlet. So imagine my surprise when I saw it. I walked and order a dozen glaze doughnuts. Glad I walked in at the time I did because the place filled up quickly before I got my order. Around 6 people were waiting in line.Im not a fan of the new design of the store. It looks more coffee shop Starbucks-ish. If I wanted Starbucks I would go to Starbucks. Doughnut shops have a certain appeal to them not Starbucks. Every Krispy Kreme Ive been to in there area has a viewing area that you can see the doughnuts being made.This one tries to be like a coffee shop or Dunkin Doughnuts. Please stop Krispy before its too late.
Fast service. Super sweet counter girl. Donuts on point.
Decent little coffee shop. Clean, service is good. Maybe a little hard of hearing though.
Good staff and woulda been a higher rating but the last couple times ive been there the KK points havent been working.
Nice clean family friendly environment customer service was great an the donuts were fresh i didnt need them though. But you just cant pass them up cheat day..💯😋
I love donuts. Good service n great attitudes from the employees.
Ummm where do I starttttt the service was slow also it closed before closing hours NEVER GOING BACK ugh
Beautiful area. Easy access. Great service!
Love my 🍩
I love their donuts but their ice coffee kinda sucks.
Nice food great customer service
Delicious! Coffee was great too