My mother needed hearing aids for the longest time, about 20 years. Finally, a couple years ago, we finally made an appointment at Beltone in Southgate with Susan Giles. My mother and I were quickly reassured by her professional competence and her kind manner. We both felt very confident that Susan Giles would provide an accurate hearing evaluation that would take into account my mothers lifestyle, hearing aid experience and hearing expectations. It has been such a blessing for my mother to be a patient of Susan Giles. My mother is still very happy with her hearing aids and with the professional environment and care of this office.
After a quick search online, I found Beltone, it was close to my house and I called and and they got me in quickly. The testing process was very easy. Molly explained everything thoroughly and answered all of my questions. I ended up needing hearing aids and again they got them in very quickly. Set up and fitment was very easy. Follow up appointments have been great to make sure everything fits well and to check how I am adapting to using them. I would 100% recommend Beltone Southgate, and Molly if you need to get your hearing tested.
From the first meeting in 2018, to today, we have been comfortable with our choice to go to Beltone for Johns hearing needs.Susan Giles has been informative on all the issues John has experienced. We never felt pressured to make a purchase, and have referred her to other family members.John recently experienced a few new hearing challenges, and it was necessary to upgrade to a hearing aid with additional features.At todays visit the testing shows that we made the right decision.We are most appreciative of the personalized service and care John receives.
I really appreciate Susan. When I call her she’ll take me right in. I can hear so much better. She’s excellent!!
Great place Dr Susan and staff the best if year looking for a Ear doc please see Susan at Belton southgatrmi
My brother recommended that I see Susan G. of Beltone. She was great. She conducted a hearing test very professionally and mapped out where my hearing deficiencies were. She set up the hearing aids based on my problem and I use them for a week. I returned a week later and she tweaked them. This tweaking improved my hearing even more. I now will be returning in three months for another evaluation. If I have any problems prior to my next appointment, Susan said I can set up another appointment in earlier.Misty ( PCC), who runs the front desk, is also wonderful. She was able to switch the settings on my iPhone so that when my phone rings it wouldnt blast into my ears. She is an android phone user but was very comfortable with helping me with my iPhone settings.The staff at the Southgate location was super I would recommend them totally.
Great service and can get in to the office anytime. Every one is very helpful. I would recommend Beltone Southgate office to anyone!
Beltone has a very friendly staff; they’re always there for me... great customer service. Eric and Molly are great!
I have been going to Beltone since 2013 and have been very pleased. I gave upgraded two or three times and each time I have been very pleased. The staff makes you feel like you are part of their family and have a real interest in you. I would recommend the Southgate office to anyone and just know you will have excellent, caring service and your experience will be a pleasant one.
They are the type of people that go out of their way, to ensure you have a better understanding of your personal situation, in a professional, yet down-to-earth manner.
Friendly staff. Makes my life much easier by keeping my husband hearing working well! Less need to yell.
Today my hearing evaluation with Molly Fletcher was most impressive, pleasing, reassuring, and all around positive. I found her to be most professional, people pleasing, and informative. She rates superlatives.I left today with the conviction that all is well and right, not just with my hearing but with the skills and ‘bedside manner’ of caring professionals like Molly Fletcher.P.S. My husband and I are long time Beltone advocates.
Personnel & Practitioners have always been polite & knowledgeable. My hearing is doing well thanks to them. I recommend using Beltone Southgate,Mi or any Beltone.
In 2006 I came to beltone for a hearing test. They found a problem and referred me to an ent. The ent found I had a brain tumor which was operated on. I am back at beltone for a hearing aid. I am so pleased with them and am recommending them to EVERYONE!
Staff is very helpful! They have done a great job assisting my dad with his hearing
Very friendly, great customer service, plus free hearing evaluations! Would highly recommend!
Everyone here is very nice and professional. Made me feel comfortable and confident. Great to hear so well again. Thanks
I want thank Belltone Hearing Aid Center in Southgate. Their staff and Susan Giles have been so helpful and kind, and very patient! They have Always taken care of my needs ASAP and has the best customer service!! If you need help with your hearing, this the place to go.
Very courteous and helpful,answers all questions and will get you hearing better again . Eric and Whitney are very knowledgeable and friendly. I highly recommend Beltone Hearing center.
Frank is super helpful and was even willing to stay after business hours to evaluate my hearing and assist me.
EXCELLENT service!! If you need hearing assistance, this is the place! They go above and beyond. You cannot go wrong choosing this facility.
Went to Beltone for a hearing test and what seemed to be tinnitus. Susan Giles was able to help me choose the right hearing aid and put it on the best setting to block out the annoying sounds in my ear.
Eric was really great treated my mom and I like family also loved the lady at the desk.
I’m very pleased with Beltone. They have a very good product and they back it up!
Amazing service. Molly and Susan took care of my grandma and treated her like she was family. Very comfortable and clean office with people who genuinely care about their customers. Would give it a hundred stars if I could!
Very happy with the staff. Excellent service, always helpful.
Went to Beltone for some hearing concerns I had, and WOW! Staff (Molly, Susan) were extremely friendly and professional. The evaluation was thorough, and they were able to answer any and all concerns that I had. Would highly recommend!!
I get wonderful service from Susan, I can hear much better thank you Beltone
I have had the pleasure of being serviced by Susan and Molly at Southgate Beltone. The service I have been receiving from both of them is beyond reproach. They are very knowledgeable at what they do and explain to me in a understanding way that leaves me satisfied. They are the reason why I will continue going to Beltone.
Susan and Molly are awesome and rezt of stagf too!
Very detailed on what I needed to know. Very considerate of my needs.
Very nice and helpful. Great experience!
I have used Beltone Hearing Aids since 2007, and am very satisfied with the effectiveness of these instruments. Beltone provides Follow Up Care within the Lifetime Hearing Loss Protection plan, and I am particularly pleased with the personal care given lately by Ms. Molly Fletcher and previously by Mrs. Susan Giles.
Was there with a friend. She had the wax cleaned out, tests with her aids in, her aids updated and new batteries, and a test with a different hearing aid that gave her more clarity. In other words, the works. She is a Beltone client so all at no charge. She plans to go back and discuss an upgrade. We were both pleased. Hoping the new aids wont be too expensive.
At BELTONE you get the most thorough check ups and service. I would recommend Beltone to everyone.
Staff is consistently kind, welcoming, and professional. I would recommend all friends and family to go to Southgate Beltone for all their hearing needs!
Went for batteries for hearing aids.
Fun & efficient! 😎
From the get-go, they were kind and informative. I left there totally satisfied.
Wow. The staff is friendly, professional and cares about all of their customers. For future instances when I cant hear, Ill look no further! Thanks for picking me up on a day that I needed the world to care about me.
I love working for Beltone and taking care of my patients hearing needs.
I went in my ear was plugged for days. They took me in cleaned my ear was a wonderful experience. Definitely kind and caring people.
Staff has gone above and beyond to help me acquire my hearing aids and make them work for my needs. I want to thank Susan and Molly for their assistance and making me comfortable with my new hearing aids
The staff is very professional and knowledgeable about the latest technology. Im always greeted with a smile & a cup of coffee.
Offer free item for hearing test. After test high pressure to buy expensive item. Then they made excuses why they didnt have the free item. Never did get it. Never went back and wont ever go back.
My experience has been fantastic with Beltone . I am 64 years old male and having worries going in not thinking my hearing was that bad. Having a hearing test then hearing the results was a mind opener. Then recieving my hearing aids 2 days later and the difference they made has made my life considerably better from hearing sounds I havent heard in a while to be able to hearing my grandkids without saying what? Now I have no excuse to hear what my wife even says lol
I am posting this on BELTONE Hearing AIDS in Southgate, MI because the Website will Not allow me to post anything for Allen Park, MI which is the BELTONE that I went to who the Receptionist apologized and gave me a Full Refund of $6,660.00 which she by mistake billed my Credit Card Company for this amount after I cancelled the Hearing AIDS that I never ever ordered or received at all, whatsoever! Thank you very, much the Receptionist at BELTONE HEARING AIDS CENTER IN ALLEN PARK, MI because now I will be able to sleep really, well, tonight! I greatly appreciate All of your help!
Missed Susan but received service with a smile.
Great service
Staff was very professional, kind & helpful. A great experience.
Great service, very friendly and very helpful ! The Hearing Practitioners really took their time to understand what I needed for my hearing loss - I strongly recommend Beltone to anyone with a hearing loss .
Very nice people work there. Very friendly environment! IM happy with them, if I have any problems I just stop in and get help, and, or batteries! ❤
Go to the Beltone .God service, ☺
Have been going to for over 8yrs. Offer some discounts. Friendly, fast service
Great service
Fantastic place with great products and great customer service!
Completely satisfied!
Excellent service. Susan is the best!
Always ready to help friendly staff.
It was ok, but 3 years later they are still calling me to sell things so dont give your number!
Terrible service, terrible work on wifes hearing aids all they try to do is get you in there to sell you more hearing aids. After several adjustments and cleanings with no results we are done.
Great people helpful knows what there talking about
Very good
Awesome company, great products and service.
Good hearing aid people
Awesome place!
Very friendly
Great service
Best Hearing Center around