The had the anchor screws we needed.
Poor inventory management. Often did not have the part we had been ordering through them. We had to wait on parts we needed even though we had been ordering them for months. Initial quotes on products were good and then later on they doubled. That’s some crazy price creep if you ask me. If you bought it from Fastenal then you payed too much. Poor service and rude staff when we told them of our concerns.
Hey, these guys are fantastic. They bend over backwards for us everytime, and Steve is a great sales rep. They are all very familiar with their product, and within hours theyre able to come up with an answer for even the most obscure requests. I represent a national company with a multi-million dollar operation, and I couldnt be happier with the service we get from the Spanish Fork Fastenal store.
The best part was price 2/3 more and the order was wrong. Drive 60 miles and they didnt have it but the store was open.