Check my V twin to motorcycle enthusiasts for a clutch adjustment was given a quote of $40 I went back to check on it they said it’s gonna be more work that it would be $80 I said OK. I went back a couple days later they said they could not fix it and they charge me $180. So my bike was not repaired and it cost me $180.

Great experience purchasing a new motorcycle here. Lou was a pleasure to work with and a big help in dealing with a financing issue. I look forward to doing business with Motorcycle Enthusiasts in the future.

Came here for a new tire. Couldnt put the wheel on straight to save their life, twice. Took me 10min at home. Also forgot to pump brakes up. No apologies just excuses. Also never ordered parts I needed, found out two weeks later.

They came recommended from a few friends who own Triumphs and they have used them for warranty work. I took my bike to them back in January 2021, called ahead to be sure that they could fit me in and help me. At that time they said it would take two weeks. I live 75 miles away, and my bike was running good when it was delivered to them. My bike needed a new battery, oil change and replacement on the 12v socket. I called them three weeks after they received the bike and was told next couple weeks, called again after another three weeks and was told again it would take another few weeks. I called again two weeks later and they had finally completed the work after having my bike for eight weeks, they never called me to let me know. They charged me over $250 for the service. Allegedly after they had done the service and while they had the bike the starter clutch failed and I was told the repair would cost more than the bike is worth. Their suggestion was to junk it, or pay $2500 plus parts for the repair. I towed my bike home. As soon as the parts come I am taking my Trophy to a great dealership Sarasota, although they are no longer a triumph dealer, I trust them and their estimate on labor was more than 50% less than Motorcycle Enthusiast. I would not give Motorcycle Enthusiast your time or money, the owner/manager Dave lacks any customer service ability and folk’s personal information is laying all around his desk for anyone to see. The mechanic seems knowledgeable, but I am not confident in their abilities. I am all about people making an honest wage for an honest living, but this has left me thinking these guys are not really honest.

Get selection great staff that was very helpful and knowledgeable.

Went there to have new tires put on which was great.What was interesting is that in most shops I have been in for the first time you are welcomed with a tour or layout of the business but not here. After an hour of sitting I got up and walked around and found they have alot of clothing and accessories in other rooms.

Lou was great to deal with. After a two hour drive, he made everything easy. Would recommend checking this place out.

This an amazing shop. They came and picked me up when my battery died and had me on the road in less than an hour total. Great job and thanks for the quick turn around to get me riding quickly my 2018 Harley Heritage Classic

Great place for repairs, general knowledge, friendly atmosphere...

Really down to 🌍. Granted I only interacted with the front greeter and parts but they seemed consistent and will come back for more business. Scored the wife a great pair of boots for her MSF course(she passed)!

Cool spot. I would recommend it.

Very cool shop! The salesmen were friendly!

Theyre always helpful, and willing to order anything you need for your bike if its not already in stock.

They are very helpful and knowledgeable. They answered all my questions and asked if I needed help with anything else

First KTM dealer in FL. Best parts dept I have ever dealt with. Close to Croom. Honest and caring nature of David. It does not get better then this. I am strict. I will only deal with them. Tom Host of Weapons Education.

Friendly workers. Have the right items I need. Will go back again

Lots of new bikes. Very well stocked accessory store. Helmets and all kinds of riding gear. Knowledgeable service staff. I had 2 tires changed. Done right and done same day. All the prices were better than I expected from a local dealership!

Friendly sales staff, decent inventory. I didnt buy anything but saw some interesting rides.

Wow. I can’t say enough good things about this place. I was looking for a SX-E 5, super hard bike to find. They had one, I was able to make a deal on the bike over the phone. When I came in everything was ready and waiting on me. Signed a few docs, paid, took a pic, and we were off. Fast forward a few months later, the bike came loose and tipped over while I was pulling it down I75. It drug the handlebars and left fork down the road and ground it all down. It was on a bike carrier that goes into the hitch. I went into the parts department with my list. I think his name is Dave, who helped me. Very nice and patient while I gave him the parts I needed. He showed mercy on me and the prices where great. He then got me over to his dad in service, the price he gave me was half of what another suspension shop quoted me to install the fork tube. Another Win!! I have found my KTM dealership and look for to buying many more bikes for my three little ones. Thanks again guys.

Honest and dependable - I have had work completed on my bike and purchased several items from them as well. The work done is right and the prices are very reasonable for a motorcycle shop. I have see prices for items on line no less then what they are selling for. No price gouging to my knowledge.

Ask for two bolts. M5 by 35. He look at me strange and I gave him a bolt and told him it looks like this. The bolts were the wrong size and what kills me is I was charged a $1.50 per bolt. How can you not know your metric sizes when your bikes are all metric. I have never had good luck with them. 😒🙄

The staff was awesome and very helpfulIm planning on going back to check out the other items that I could use

Ive been going to the shop since I was a kid great place

Great guys very helpful

I liked this place. Got a few things for my bike

Rude customer service, took over a week to get a tire that I was told would take no more than 3 days, never got a call telling me item arrived, I had to call three days in a row because was told “will be here tomorrow” three days in a row. Third day I called was finally in and was told could be changed if I brought in rim. I brought rim as instructed, was met with hostility at counter by older man. I told him I was just picking up a tire and having it installed on rim. Was told would take two days to change my tire. I promptly left. Unprofessional, and rude. Order your parts somewhere else and don’t trust their service dept. I had them work on my zx14r and bolts were missing from plastics and my gremlin bell magically disappeared.

Great staff and very fair on prices. Glad I stopped in for a helmet.

Good place to go and check out

David has the best prices and excellent service. Thanks guys!👍🏁

Over the years I have realized what it takes for a small business to succeed and last. In the past I had a negative opinion but that has changed. They have a large selection of hard parts in stock and have saved the day more than once for me. Always friendly and helpfulAnd even gave credit for a part purchased elsewhere without asking. I will recommend them in the future.

Great looking bikes, very good staff

Was just looking . staff was very knowlegable and helpful with my questions.

Friendly, helpfully folks, knowledgeable also. Good experience!

Nice friendly shop. I had a charging issue and they took me right away. Thanks David for all your help.

Great sales, service and especially parts departments.Great people, prices and products.Nice clean store located in a great spot with plenty of parking.

I very much like this place I love KTM

Great people, great prices. Both pressure sales.

Wish thair attitude was better maybe mine would be also gave wrong price over phone for parts needd it used to be a cusomer freindly enviroment

Great place for service and parts excellent customer service

Just had a great service experience at Motorcycle Enthusiasts. I secured an appointment for a 1st Service a week in advance and was pleased to see they were ready to start, on time, when I arrived. I was provided a thorough overview of what work would be done and once the service was completed the technician came out and provided me some additional detail. Gave me a lot of confidence that my motorcycle was well taken care of.

Friendly and helpful staff

Friendly, helpful and reasonably priced. Couldnt want more from a shop. Good selection and if they dont have it, theyll get it.

Ive calling all over and looked on-line for a specific tire for my Jimmy Catawaba, I called Motorcycle Enthusiasts, I was connected with David. He was the first of about 20 calls that took his time, researched, just went above and beyond in customer service, very professional, polite and easy to talk to. Im posting, I didnt get the tire, was directed to a few references. People dont get as much gratitude or praise, this was worth expressing, referring, and a Huge thank you, to David!!!!! Made my day less frustrating..

I had such a great experience with Cody (salesman) and Dave (owner) at Motorcycle Enthusiasts! I was in the market for the new 2020 Triumph Boneville Bobber-Ironstone color. I had recently tried dealing with another company out of Orlando and after 4 days I still had no answers or deal. I knew exactly what I wanted and didn’t need any explanation or sales pitch on the bike. I called and spoke to Cody on Monday (mind you during the pandemic) and asked if I could basically purchase the bike I wanted by email/phone and pick up by Wednesday. With 30 minutes, one phone conversation and a few emails back and forth we had a deal! I had personal contact, text and updates with Cody about the bike the entire day Tuesday. It would be getting serviced and programmed. Ready to pick up today (Wed). As we walk in Cody greats us. We get straight to the point, go over the paper work and looked around a bit. I had requested the seat to be adjusted before I got there and after I sat on it I realized I needed it readjusted. Within 10 mins the service department had it done! Wow! They were great! They have a great selection of Triumph apparel and accessories. I was going to purchase a shirt that I really liked, but Dave graciously threw it in with the bike! With such a short time dealing with this shop, our experience was amazing! Cannot thank all of them enough! From beginning to end our experience it was better than expected. And most of all the bike is perfect! Rode it home 70 miles. Exactly what I wanted!!!

This is our one and only motorcycle-related business that we frequent. Family owned and operated. Everyone is friendly, knowledgeable and eager to help. Nice stock of new and used bikes and supplies. Mechanic Craig is outstanding!

I have nothing but great things to say I own a 2018 gxsr100r they are the only ones to touch and maintain my baby I could only give them 5 because there’s no more excellent service and family oriented

Still waiting for them to call me back from my part for 3 weeks and its the second time theyve done this to me they dont call you back unless they can make a lot of money

As a Pennsylvania resident, I am a long distance customer. I searched the internet for a good deal on an adventure bike. Motorcycle Enthusiasts gave me a GREAT deal on a KTM adventure bike. As an out of state customer, it took a bit of time to get shipping and payment figured out. Never once did I feel pressured about time. Sales person Cody helped me through the process and stored my bike until I was able to find a low cost shipping option. Thank you! Five stars

Always friendly. If parts are not in stock they can usually order over night. Parts are very competitively priced. Very helpful! They are my go too parts store!!

So glad I found Motorcycle Enthusiasts to work on a recently purchased Triumph Thunderbird. Needed some upgrades, mods, fixes and they answered the questions made the recommendations, found the parts, and performed the services at a price half what others were quoting.ME is not close, but worth the time and miles to get to and I trust they will perform what is necessary to ensure I can enjoy my rides.Thanks to Dave, Senior and the rest of the crew on deck at ME

Boyfriend got his bike lowered..Got it done very Quickly ...place very clean..Great Service and Reasonable prices thank you...

Really cool motorcycle shop worth the stop.. very nice staff

Ive had them replace bearings and install tires and the service has always been quick and reasonably priced. An other shop on hwy 50 wanted to keep my bike for a few days to change one set of wheel bearings. Motorcycle Enthusiast had me in and out in about 2 hours. Always friendly and approachable with questions. Customer service is excellent and atmosphere keeps me coming back even though I ride a Japanese bike.

Have been dealing with Dave and the crew since 2012.

It was a traumatic shopping experience…Why the 5 stars? Dino did his job, just not what I asked him to do.I walked into the shop to buy an oil filter and a few crush washers when I saw it. A brand new 2014 Triumph Thunderbird at a price… a price that you regret if you let it go and my favorite Triumph color, burgundy. Ive been wanting one for a couple of years and the price seemed too good to be true.When Im talking to Dino I ask him if he wouldnt mind to sabotage the sale. I didnt care how he did it, price, fees, financing, trade. His pick.The store was busy with an event so it should have been easy.In short he didnt.The price was amazing, no surprise fees, fair trade in value and jaw dropping financing.Im still not sure whether to be thrilled or angry.So buyer beware, there are good people and good values in there.

Had my Black & Mild pipe tobacco cigerillos.

Good prices very nice people to deal with

This is our go to business to feed our motorcycle habit since we moved here 15 years ago!Weve bought bikes, ordered parts and purchased gear-ALL 5 star CUSTOMER SERVICE.Not sure of what you need? This business is customer centered and staff is extremely knowledgeable, so they ask the right questions to help you, not just sell you.

Lots of bikes, friendly salespeople, nice shop large parts department and many accessories.

Was there today had a new tire installed good service friendly staff very helpful good pricing I would send more people there Ill go back

I am thankful for this place. So a big shout out to Dave, Dave Jr, Ricky, Craig and the rest of the boys. I am a die hard Yamaha fan and live close to both this dealership and a Yamaha Dealer. I have trouble getting the same level of customer service out of my local Yamaha so I make this my regular stop for tires, maintenance etc. No matter what kind of bike you ride stop in and see them, they will get you sorted out.

Motorcycle Enthusiasts of Spring Hill is a well stocked Triumph and KTM dealership. The staff is knowledgeable and friendly. Although, as an Enfield owner, I was hoping to see a few interceptors (INT650) ME doesnt sell Enfield any longer. That said the huge selection of KTMs and Trumpys is impressive. The gorgeous Bonnies (especially the classic and classy looking 900cc T100) were accompanied by a 2500cc Rocket 3 triple - it says something that ME has one of these behemoths in stock as there are only 225 in the US. For those of us who dont have $29,000 to spend you can pick up a new 2018 Bonnie for $8k. Being on vacation I couldnt grab one but I got some great Triumph kitsch (ballcap and polo) at a very reasonable price. If you need a helmet or service on your Trumpy youre also in luck. My only complaint about Motorcycle Enthusiasts is that they dont have a store in NYC!

I brought my motorcycle in for carburetor work and fuel system work. Also brought in some handlebars to be mounted. They performed the carburetor work and the bike runs great. Can’t complain there, as for the handlebars the mounted the controls improperly, my signal switch is stuck in place and there is a gap between the controls and the grips that is unsightly and in need of adjustment. Also I was quoted on numerous occasions that the work would be completed in two weeks, after multiple calls after the two week period I was promised another week and another week. It took 5 weeks to perform the repair. If I was informed of this from the beginning I would have been more understanding. I will be contacting them regarding the bar adjustment so I will update this review accordingly.

So young man in the parts department was very knowledgeable and very friendly

Great group of guys and little lady who knows her stuff. Very professional. Wouldnt trust my bike to anyone else!!

They are always helpful. My husband often sends me to get stuff for my sons bike and they are always very nice even though most times I have no idea what Im talking about.

Best experience Ive ever had with a dealer. Communicated with the owner, David, via email and was able to get a price locked in before I even came in. When I got to the shop I inspected the bike and was able to sign the papers and ride home on my new Daytona 675. Even though it was about an hour and a half away it was worth the trip. If youre in the market for a Triumph and dont want to pay outrageous dealer fees or get jerked around by a smarmy salesman, this is the place to go.

Staff and owner are great very knowledgeable and very helpful. Been riding for the last ten years and always shop there for all are off and on road needs. Best deals in town ...

Great dealership nice people to deal with.

I purchased a set of bearings for my drive shaft on my snowmobile through eBay that came from this dealer part number is for a quality part and I received bearings that were stamped china with terrible seals made out of poor quality steel customer service was rude and short with no resolution all they do is justify their terrible products I left them a negative feedback on eBay And they justified there junk products ! this company has numerous negative feedbacks on eBay with numerous complaints about their poor quality bearings Clearly they have a connection in China where they buy cheap junk and Lie stating that their junk as high-quality... I hope this feedback warns buyers from falling into this dealers scam Products!!

Show room is filled with just about everything you need good job Dave.

Christmas shopping here i come

Brought my bike in to have the electrical fixed and when riding away the whole electrical fried and they want to charge more. Dont trust them with your bike!

Had to pick up my bike after it sitting there 6 weeks ( and in the freaking rain outside) on simple fluids changes. In fairness I asked for the top guy. However I was told “a few weeks to be completed”. Ok cool. 2 weeks ago I called. They said “ 2 bikes ahead of yours”. Today I show up, the bike ( and the rest) just sitting all day in the rain. I ask again. Told 2 bikes ahead of you. At that point I said that’s what I was told 2 weeks ago. I went to get my trailer and left with the bike that was worse off now having a dead battery and rained on for however many times it rained in 6 weeks. my new battery was dead bc these guys never start it and run it or put on tender. As for how they talked to me I will say they were polite and didn’t give any attitude but overall they will not get any good reviews from me. It’s absurd that customers have to wait WAY more than expected from the approximate time. I try to be understanding and not a jerk, but don’t BS me on top of that. No excuses for how they operate. They have good ratings, but on my experience I don’t know how. And I’m not a newbie regarding bikes, but haven’t had the time to do these flushes and still don’t but I’ll figure it out.

I am a new rider and bought some parts, a helmet, and had some service done. All of the people I worked with were fantastic! We got a great deal on a clearance helmet, bought a carb rebuild kit that they put together from individual parts vice waiting for the kit to be ordered, and had a starter fixed, and a tire/wheel balanced. I will definitely continue to go there for anything my bike needs.

Great selection of KTM and Triumph motorcycles. Good service department. Honest prices and services.

Loved it first kick all day

Great service good prices on parts

WoW.. One of the best Shops that I have ever been to. David and the guys are great. Be sure to stop by and visit this shop. The name truly fits

Keep up the good work

Told me 4 k to fix my 675r. Said that motor was shot. They couldnt get I to start. Behold it needs only a bs head gasket and it was the switch that was working properly. Gj so called professionals. Never again should have known after numerous rims you scratched and tires you put on backwards. And this is after I waited 6 months no call for an estimate. Never again.

Recently bought my 2018 KTM 350sxf from these guys what an awesome experience. Very friendly, helpful and knowledgeable. I have been to a lot of shops and they by far have the best selection of parts and accessories in stock every time I go in . Thanks guys!

I purchased a 2018 KTM from Dave and he has always been very helpful with questions of any kind that I have. The day I purchased the bike I didnt have tie-downs to strap it onto the trailer and he gave me some off the shelf and told me to pay him for them when I have the money.

I went in and asked about a leak I had on my bike. While I was there the salesman Dino came up to me and pointed me in the right direction. He knew I was not there to buy anything per-say... but he couldnt have been any nicer to me. He answered all my questions and I had a ton of them considering I had never even heard of some of the bikes they sold there. I highly recommend this place for mechanics as well. I have had a head gasket leak for about 2 years now. I ride my bike next to never because I am from Michigan. However I just moved here and now can ride it all the time. David is the owner-mechanic I spoke to. He told me the leak was not something that needed immediate attention and would do no damage if I left it alone. (It is 500$ to fix it and I just dont have the cash right now) So for him to not try and rip me off or play the fear card is A plus class to me. I also read the other reviews and when i went in and spoke to the Mechanic I addressed them. When you take your bike up there and just leave it, it gets seen when ever the mechanic has down time. If you have ever been to a motorcycle shop you know there is NEVER down time. So your walk in (thats the term) will sit indefinitely and might take months to be fixed. BUT if you make an appointment your appointment comes FIRST and will have a priority. So make sure you have an appointment! For the review of the person who was hung up on... I have called this place 5 times and have never had this happen.

Great place to buy your Motorcycle and have it serviced! The people there are Great to work with and are very knowledgeable on their products. If your looking for a New or Used Bike this is your place to go!!

My husband dropped his bike off a little over two weeks ago, he was told the problem could be fixed but was never given a time period (mind you the bike was running when he dropped it off). They NEVER called my husband to give him any sort of updates. Two weeks went by when my husband called and was told his bike still hadnt been worked on yet. He asked if it could be put back together so it can be picked up and brought to another bike shop, he was told yes and that he would be contacted the next day when it was ready for pick up. The next day my husband waited till Noon with no phone call and decided to contact them, they told him it was ready. When we got to the shop his bike would not start, we hooked it up to my car to jump the battery- NOTHING! He was still required to pay $63 just for them to pull it apart and put it back together and now it doesnt run! Plus a few bolts were missing off of the plastics. When I went into the shop the man behind the counter was talking and laughing about my husband and the situation with his bike with 2 other customers and other workers in the store! SO UNPROFESSIONAL! I was disgusted with the lack of customer service skills this man had. He told me there was absolutely nothing they could do since my husband didnt want to wait a couple of more days, I told him they already had it for 2 weeks and they never told him it would take this long. What if this was his only way of transportation?? The mechanic however was very understanding and explained to me what the problem could be in a very nice manner which I appreciated. My husband will never bring his bike back there again and he will make sure he lets all his biker friends know about his experience.

In stock with the part I needed. Good pricing. Good customer service

Great people fair pricing always get what I need, Ive been going there since they first opened.

Bought my Triumph Bonneville there a couple of years ago, Ive been very happy with my bike as well as the service Ive received there.

Better than great as usual

Better pricing than the internet and great people as well. Support your local shop!

You just cant say enough about this shop. Always friendly service, very knowledgeable staff, and they keep it honest. Highly recommend.

So far very helpful so far u till I get my bike back and when I do Ill leave onther review

Great service good stock they have many accessories and parts very knowledgeable people

A real motorcycle shop, full of beautiful new Triumphs and a great selection of used bikes and accessories.The management are real enthusiasts too!

Great place the staff is very professional and helpful, their my number 1 motorcycle shop

Just bought my son a ktm 50 sx mini from these guys and they were great. Quickest Ive ever been in and out of a dealership. No games or hustling like alot of other dealers. Very friendly and helpful. I live about 3 hours away and Ill gladly make the drive again for our next bike just to get to deal with guys like Dave and Dean.

They r the best for service advice parts etc a family run business always very helpful

Been doing business with this shop for almost 3yrs. Dave and the rest of the guys are cool, professional and my bikes are always taken care of 100% by them.

The owner Dave was very nice and courteous and help me out a lot with my scooter