The overall experience had significantly declined over the past two years. We recently experienced an issue with one of our copiers where they couldnt get it fixed for 6 weeks. It took them over three weeks to get us a loaner for that machine. They cant keep employees, so that says something about the company too. I would save yourself a lot of trouble and go to a company that treats their customers better.
They helped my find a machine appropriate for my needs three years ago. Since then theyve helped me keep it in good working condition and coached me through a few software updates that broke some links, etc. at no charge. Theyve been pleasant and great to work with. I rarely give 5-star reviews unless a company has truly been exceptional. In this case, they earned it.
I am excited to be a part of Woodhull. What a great company! Looking forward serving the Dayton market with this fantastic group of customer-focused people!
Woodhull has been an amazing local company to work with. They have a sales staff who works to get you the best equipment with your budget in mind. Their customer service is responsive and it is so easy to order supplies online. They have been a breath of fresh air for sure!
We have been a customer of Woodhull for a number of years. We replaced our old copier with a new one from this company because weve received excellent support. They are prompt in service and when we order supplies, they arrive quickly and are expediated if I inadvertently forgot to order.
Our Company has used Woodhull LLC for all our copier needs for many years. Our contacts with representatives of the Company have all been positive. Service calls are always answered promptly and efficiently. At one point a service technician spent considerable time on the phone helping me install a new driver after a Windows upgrade messed up our ability to print. We are in the process of purchasing a new copier from Woodhull.
Dependable! Thats what Id say. I call them for service--they respond within a day; I order supplies--they send them promptly. Its a load off my mind. I really appreciate the service Thank you!
When it was time to upgrade office equipment, Patrick promptly shared a quote and oversaw the new contract process. The installers ensured seamless transfer of old/new equipment and took the time to give staff a thorough overview of the new equipment. Great job, Woodhull.
NC Works Inc., has had great services with Woodhull LLC. They have timely service on our equipment when needed. (Which is maybe once a year. ) Their equipment is very reliable. When we order toner cartridges, we always have them the next day. Service is great.
Have used Woodhull Corporation for many, many years at multiple locations. NEVER heard a complaint from any of my location’s personnel. Very reliable and professional. 10 STARS👍
Woodhull has been a fantastic partner for our school district. Typically requests for supplies like toner and staples have been fulfilled by the next business day. When maintenance has been required, a courteous and knowledgeable technician is usually on site the next day.
Woodhull employees were very professional and quick to install a printer for our elementary secretary. They made sure that the printer was put into the Papercut system and stayed to make sure that it was set up correctly.They seemed to genuinely care about us as a customer.Very impressed with Woodhull.
I have only had one experience to rate in my year of being here at Community Church. I ran out of toner late one Friday afternoon and was able to get it replaced (by going to the office) and finished my printing job by the end of the day. Everyone was very nice and supportive.
Woodhull has satisfied the needs of our schools for many years. Their employees are kind, friendly, and experienced. When ordering their product it is most generally here the next day. This keeps our school up and running without down time. Thanks Woodhull
The Woodhull staff is very thorough, friendly, courteous, and always punctual. They stand behind their products and services. They are the epitome of a successful business and one that I trust completely.
I cannot say enough about Ron Butler. He is most professional, knowledgeable, and tops in his career. Thanks for always fixing us up here at Baker Middle School.
I am the secretary at an elementary school and the person who calls for service when a machine is down.We are very pleased with the way the technicians handle each problem. They have been prompt, knowledgeable, and professional.Knowing that our teachers are always in need of the machines, getting the issue done quickly and leaving the area clean is important to them.I highly recommend Woodhull for anyone with copier needs.
Service is excellent. Offerings around printer and ink management fit what we wanted. Very happy with this vendor selection. Highly recommend. Nice people to work with.
From the expertise in copiers and helping to choose the right fit for our church to speedy delivery of toner to answering tech questions to exceptional service technician Steve, Woodhull has earned a 5+ star rating!
We were sick of using home-type printers at the business. We were spending a lot of money on replacement toner. We were also spending a lot of time troubleshooting the printers. When we switched to Woodhull, they provided us a commercial grade Ricoh printer. Its been virtually maintenance free, and reordering toner is very easy. We are very happy with our choice to work with Woodhull.
Each time a service call is needed we can call Woodhull and get quick response. The technicians are very knowledgeable and experienced. We have never had a situation that they could not resolve. Thank you so much Woodhull for your great service!
Our school has had great experiences with Woodhull. They always show up as promised and we get out supplies right away. The service reps are friendly and very knowledgeable. We will not change! Thank you Woodhull!
We bought two new copiers from Woodhull 5 years ago. 1 regular and 1 blue print copier. We have had to call for service several times over the last two years for normal cleaning and replacement parts. They have always showed the day we have called them, on time and have fixed the problems in a timely manner. I would highly recommend Woodhull.Tony Koehl V.P.Vandalia Blacktop & Sealcoating Inc.
I love Woodhull! Great customer service. Fast responses to service and product requests. I have a machine from them at my home and my office. Cant imagine working with any other company.
Always great service with Woodhull machines - started with one and we now have three - these Ricoh machines are dependable and we run them hard. Woodhull and Ricoh are a good fit to the fast pace printing, scanning, faxing flow that our offices require.
Woodhull Techs alwas take the time to show us anything we need to learn on our machines. The are friendly and clean, never leaving a mess. The usually get to you the same day if you call early.
Robert is a pleasure to work with. I would be surprised if you havent seen one of their vehicles driving around either. Great Brand.Highly Recommend.
Staff was quick to handle our problem and we received our print cartridge in short order. Thank you for the great service.
Woodhull has been terrific! Theyve worked for our office, Excellence in Dentistry, for over 10 years. Great customer service!
Always a great experience. Timely response on repairs. Easy to re-order supplies.
We were using another company for our printers and were unhappy because we were being charged overages each month and the billing was unclear. We were hesitant to switch, however, because we thought the transition may be difficult. Woodhull made it seamless- Nate and Robert worked closely with us to develop settings individual to our office and for our specific needs. Anytime we have a service issue we have same-day service. When we are low on toner we place an online order and the toner arrives within a day. We have never had an overage with Woodhull because they considered our printing needs and formulated a plan that met them. Woodhull cares about its customers.
Anytime we have an issue with our copier, Woodhull is there, usually the same day! Great people, easy to work with. I would highly recommend Woodhull!
Everyone with Woodhull LLC was very helpful with changing to a new all-in-one printer. They also helped us return our previous machine and took their time in training us on the new machine.
My experience working with woodhull LLC has always great and vey friendly
Always had a good experience with Woodhull. Our office has them for years and never had an issue. They are quick to answer questions and concerns and have always been prompt on repairs.
Working with Woodhull over the past few years has been an honor and a privilege. There are very few companies still operating with the integrity and work ethic of Woodhull USA. We typically work with Robert Woodhull who is an amazing resource for the company and highlights what it means to take a creative approach to problem solving and customer experience.
Positive experience. very professional and great responders
Always friendly, helpful and a pleasure to have visit our office. Great team of people.
My experience working with Woodhall has been nothing but pure satisfaction. From friendly customer service representatives, to quick responses to work orders - I would recommend utilizing Woodhull LLC for the most professional experience.
Always GREAT service; very easy to order replacement supplies online and when in-person service is necessary, the technician is usually able to assist us that day!
Great service, made us feel like a priority
Always pleasant to work with, prompt with repair service and quick to provide supplies when needed. Repair man is always courteous and gets the job done, usually the first time, unless they have to order parts.
We have been extremely happy with not only the Ricoh copiers that we lease from Woodhull, but the service that we get from them. I would recommend this company to any business looking for office machines.
From trying out new machines to service of our current copier, we have always had great support from Woodhull.
My experience with Woodhull has always been professional and timely.
Woodhull has been great to work with and very responsive to my printer needs.
The technician I spoke was very helpful in finding and solving my problem with the scanner. He was a life-saver!!!
Woodhull has great response time and great service by very experienced employees.
Always timely and professional. Would absolutely recommend Woodhull!
I have been working with Woodhull for the past three years and the products and services are exactly as advertised. Great dependable machines and great customer service (when needed).
Timely service repairs and friendly staff!
Wonderful people to work with!
Excellent Staff. Extremely Professional while maintaining a personal connection with their customers.
Sat down with a Rachael Daubenmire, very impressed with her customer service and knowledge of the industry. Very great company with competitive rates and awesome customer service.
Support and equipment are fantastic!
Nice people
Excellent Service!
Great